Zetter Hotel Reviews

No faults with anything. Staff were awesome and helpful. Had a great breakfast brought to my room at the time I wanted (late morning) with no dramas. The interior is nice and my room was very comfortable. The layout made good use of the space and there was plenty of room to do what I wanted while I was there.

It was our 10th anniversary and this was a let-down, It took more than ten minutes to check in while the receptionist answered the telephone and even mentioning that it was our anniversary failed to elicit a response other than being shown a champagne price-list.
The room was OK, but the a/c was an utter nightmare. The room was very hot and made sleeping impossible. The manager was kind enough to offer a 30% discount, but this hotel seemed to be for one-time tourists. 3/10 (would have been 1/10 without the manager's intervention).

Reception staff were extremely helpful with transport advice and directions, the map we were given on arrival was really helpful.
Lovely big fluffy white towels in the bathroom and nice bathroom toiletries
Great Location- 2 min walk from Farringdon tube stop, bus stop in front of hotel to Old street/shoreditch area. We took a bus and made the short walk to Columbia flower market on Sunday.
Ipod dock added a nice touch so could ready in my room to my own tunes.
The room and bed was on the small side but for the price and location in London that is to be expected so can't complain.
The restaurant in the hotel is good but if you fancy a change opposite the hotel is a great well priced thai restaurant (had dinner one night) and on the side is the modern pantry (recommended by a friend but warned a little more pricey)

At last I've found a London hotel where they actually value your custom. When they say "is everything ok, sir?", they really mean it. Top notch rooms. Didn't get time to sample the food but the bistro is well regarded, so maybe next time...

This must be the first time I really felt good in. This hotel is not trying to set world records of most chic super clean or overwhelmingly impressive lobby. It doesn't look like any other Hotel we have ever seen. It is just very good looking, the room I chose was beautiful, not too small and a bed with a very comfortable mattress. Most important: the staff is seems to have found the perfect balance between helpful and keeping distant. We did not try lunch or dinner in the hotel but it was tempting.

The hotel was generally ok but the room size was really small. the bathroom was good and shower excellent. mattress was good. i liked the fact that the window could be fully opened instead of the usual 10cms!!
very little clothes hanging space. no mini fridge in room. staff good. restaurant very good and room service food good (at 3am lol!) but over priced. complimentary coffee facilities mysteriously removed from landing outside room very early on a Saturday morning with no warning or subsequent explanation. lots of contractors banging around throughout saturday and sunday with no apologies for noise disturbance at check out. when situated in rear facing 1st floor room the noise of a door that was used by staff to exit and enter hotel was left to bang shut each time and drove us mad early on saturday and sunday mornings. this sort of thing is totally unacceptable!
could do better! Room for improvement guys!! Customer satisfaction - it's all in the detail!!

Great hotel in great location. Very clean and safe area, good for food, drinks or clubbing. The hotel had great ammenities and the free bikes were handy for exploring. Cant wait to get back to London and would def stay here again.

Boutique hotel for those with an eye for design, great details and service and an awesome stay

Would not stay here again or recommend to anyone expecially for business trip as not suitable, very expensive for what was provided.

One of the best hotel experiences I have had in a long time. Excellent customer service, fantastic rooms and and overall positive feeling from my stay at the Zetter.