York House Reviews

N/A

Very small, not very clean needs a total refub!

Although the room was a little bit more expensive than I normally pay for, I feel it was almost worth it. The staff were really friendly, and the room was clean and well decorated. There was even a TV in the bathroom, really nice.

The rooms are absolutrlynothing like the pictures, they are tiny, dirty and a major health and safety issue.
My collegues room the lock did not work, they smelled of smoke and do not feel safe for female travellers.
Never ever stayed anywhere like it in my life and the staff did not look one bit suprised when we complained. Pure filth.

Perhaps I had unrealistic expectations of this accommodation. Having stayed in serviced flats in the past with family and groups of friends, I think they offer better value for money than hotels, especially as you can save a lot by cooking your own food instead of eating in restaurants all the time. However, I ended up getting takeaways instead, because cooking in the kitchenette is an unrealistic proposition. A wee hot plate crammed into a wee cupboard in the corner of the room is not an adequate cooking space.
I wouldn't have minded if this was the only problem - especially as I perhaps just expected too much here - but it wasn't. The TV had poor reception, meaning only a couple of channels were fully available (Sky News, ITV2 and Channel 4) while a handful of others had sound but were unwatchable, and the rest were just not working. So when I wanted to relax at the end of the day, I was extremely limited as to what i could watch. This wouldn't have been so bad if the WiFi was working, but it wasn't. I paid £10 for 24 hours worth of WiFi, and got about 3 hours of it, because when I returned in the evening, it was no longer working. I went to the reception to complain, and it turned out the guy there wasn't sure what was wrong. This was on the first night of a four-night stay, and when I left it still hadn't been fixed. This probably wasn't helped by the fact that there seemed to be no communication between the staff, as each of the three other staff I spoke to throughout my stay claimed to have no knowledge of the problem until I pointed it out to them. There seemed to be no effort to call someone in to fix it. Incidentally, I was also informed by one of the staff that the reason the TV wasn't working correctly was because of the work that was ongoing renovating some of the other rooms. That's nice, but why should I suffer as a consequence?
Ah yes, the workers. I was woken up every morning by workmen shuffling about in the corridor outside, and in the room two doors down, mainly because the walls are paper thin. Great. Oh, and this was meant to be a double room, but apart from the double bed, there is no way two people could have stayed in that room for any length of time.
I would not stay here again, and I would not recommend it to other people. These serviced "flats" are nothing more than glorified bedsits, and are clearly being done on the cheap. The price I paid was significantly lower than the normal price, and I still feel it was too much. Do yourself a favor and find somewhere else. The only positive thing I could say about it was that the staff were friendly, but that hardly makes up for everything else.

Overall, hotel wasn't too bad, the staff we're friendly, rooms clean & good location however, be warned, the photos may be slightly deceiving. I paid extra for deluxe room but they either put me in a standard room or the deluxe room just didn't reflect the photos on the website, either way it's not the best business ethos to decieve your customers. The room was an utter disappointment to what I was expecting, especially for what was meant to be a romantic weekend away.I would recommend staying at a place where you know what you're going to get for your money ie Ibis, Premier Inn etc... Personally I wouldn't stay here again.

In no way was this classed as an apartment, it was a room.

Great value for money + in a very nice location with easy access to the tubes

The room was t- there was no room to even open the fridge and how one was meant to cook I don't know. Couldn't even find a plug to plug the kettle in. the bathroom had mold and leaked so the floor was wet and toilet roll was wet.
I would not recommend this place

The 'apartments' are actually a small single room; I had a single bed, a cupboard that contained a fridge/microwave/small sink and 1 ring electric hob - yes, all in a cupboard! A kettle and toaster inside too, but sadly, the socket to plug them in is hidden upside down next to the light in there. Many people don't find it.
A small TV on the wall, and a bedside cabinet. Door to a shower room and toilet. The toilet squeezed amazingly in-between the wall and the shower cubicle, not leaving much space at all. No plugs in either sinks, so it's awkward unless you use the shower.
Only one power socket, I found it behind the bed, and plugged in my own 6 way adapter - you will need one here.
The rooms are clean, however, and warm. And for the price, you're looking at probably half the rate of a hotel in the area. Earl's Court underground is literally a 5 minute walk away! I would stay here again, most of my time in London is the odd night here and there, so it's fine in that regard. Very friendly staff too
As for more than 1 or 2 nights, or a couple wanting a romantic weekend, I would suggest the extra money would be well spent to upgrade. But for the business trip, where you need a bed for the night, it's fine. Just know what to expect when you get there, that's all.
Remember: 6 way adapter, tea or coffee and milk (none there), take own water/cold drinks