We stayed here end of November 2011 after getting a half price deal on lastminute.com We were looking for something a bit more special, and the hotel initially did have that WOW factor.
The negatives: I wouldn't say our welcome at reception was particularly warm - staff not particularly "smiley ", we had to remind housekeeping that they hadn't yet made up the sofa bed for the children, though that said when they were reminded it was sorted very quickly. The route to the pool and spa was a bit like walking through a tradesmans entrance, scruffy lift and corridors, not what we were expecting from a hotel of this calibre. (though the pool was very nice when you were there) . Quality of the food was average.
The Good points: Concierge very helpful, Rooms were good size and very well kitted out, lovely bar overlooking the harbour, close to tube station, lovely pool,
Good value for what we paid, but would have been disapointed if we had paid the full rate
Overall Rating
would stay again
Brilliant hotel service,staff top class , wonderful hotel.
Summary
A very good choice for a weekend break to London with the family. The pool was a great hit with the kids after a full day of sightseeing. Excellent hotel and I'll be staying there again. Very good dela through laterooms.com
Summary
Booked through Late Rooms,fabulous Suite in lovely 5 star hotel.Would like to have over looked the harbour instead of train station,but nice as weather was warm for October.
Evening Meal was good and reasonably priced.Breakfast very expensive at £23.50 per person(the only reason we had it was that my chile ate free,however the evening meal only cost a little more,and that was with drinks included in the price.Have a Childrens room with a DVD playing in evening right by restaurant ,so you can keep an eye on the Children.We enjoyed our stay ,and would return,if I managed to get a good deal on the price again.
Great for a stay with children - the pool made it for the kids and the staff made them very welcome. Having a suite was handy as we could watch TV in the bedroom while they slept on the sofa bed next door. I would have liked some child-friendly drinks in the room, not just tea and coffee, but they kindly brought up some complementary hot chocolate.
Summary
Very friendly and smooth operation. Never used Wyndham before but will use them whenever I travel. Great room and views, lots of room, fab bathroom & shower. Slept like a log.
Summary
An excellent choice of hotel for any family, the staff were really friendly and helpful and made the kids (and parents) feel extremely welcome. Had read reviews which had generally been positive a few negatives on location however we found the hotel a great base both to visit sites and friends (C3 bus to Earls Court, tube in to town, five minute walk to the No 11 bus on the Kings Road takes you in to the heart of the city via a lot of the major sites and the kids favorite river taxi to the Embankment and the London Eye). Leisure facilities at the hotel were good, pool great and kids allowed in at any time accompanied by an adult. Whilst not the cheapest hotel I can not recommend this hotel more as a family base for a stay in London. Think we have created a monster in my 8 year old daughter who now thinks all hotels are this good.
Summary
The rooms in this hotel are huge for London, spotlessly clean and come with every luxury you could want. The only negative for me was a slightly surly receptionist when we arrived (much better on check out!) Hotel is in walking distance of the Kings road and a short cab ride to the west end. We chose not to eat at the hotel as breakfast was £50! per day. Definately would visit again.
Summary
What a lovely hotel, there is nothing at all to complain about. the staff were very polite and helpful and our room was beautiful, infact it made our weekend, thank you to all ythe staff at the hotel, would definately visit again.
Summary
Our family of four thoroughly enjoyed our visit to the Wyndham Grand. Staff were courteous and helpful but not effusive. The suite room was perfect for the four of us. Pool was lovely, although the times when children could swim was restrictive. Didn't eat in the hotel as prices were high and we ate whilst out. A 30 minute tube trip into the City, with a wait sometimes at the local station but that is part of the London experience!
SummaryWHAT DID THE BEST REVIEW SAY?
Brilliant hotel service,staff top class , wonderful hotel. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by A Mcewan From Scotland
Who stayed in November 2011
WHAT DID THE WORST REVIEW SAY?
The rooms in this hotel are huge for London, spotlessly clean and come with every luxury you could want. The only negative for me was a slightly surly receptionist when we arrived (much better on check out!) Hotel is in walking distance of the Kings road and a short cab ride to the west end. We chose not to eat at the hotel as breakfast was £50! per day. Definately would visit again. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
Show More/LessReviewed by Steven W From Steven W
Who stayed in July 2011
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