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Windermere Hotel Reviews

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Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
87%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Windermere Hotel out of 5 Customer Rating
Reliable & friendly

Second recent stay here. V friendly & helpful reception staff, rooms spotless and nicely equipped. All straight forward things but so rare to find in affordable London hotels. Also handy for Victoria & Pimlico. Will be returning.....

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Reviewed by Kerry A From Alnwick, England Who stayed in January 2012

 Windermere Hotel out of 5 Customer Rating
London leisure

All the staff were extremely friendly and helpful. The room itself was fine, but the bathroom was in need of a refurb and the shower was not the most powerful. The breakfast was good, but dinner not so good. It's a fair walk from any tube station. Having said all that, we would stay again.

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Reviewed by Lissa H From England Who stayed in November 2011

 Windermere Hotel out of 5 Customer Rating
21st birthday weekend away

We upgraded our room to the superior double as it was a special occasion. we arrived early on the Saturday morning and there was no problem leaving our luggage at the hotel so that we didnt have to drag it around London with us. When we got back to the hotel that evening, the customer service was great, no complaints there.
The only few issues we had was a couple of things could do with being replaced - the shower head looked very old and could do with being updated, and there were a few tiles that were cracked and the toilet handle was chipped - all minor things but would make the room that bit more perfect.
The hotel was very well located - only 10 minutes walk to Victoria train & underground station or £5 in a taxi.
The breakfast which was included in the price was brilliant, there was continental breakfast as well as hot food if you wanted it.
Would stay here again :)

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Reviewed by Emma B From Nottingham, England Who stayed in November 2011

 Windermere Hotel out of 5 Customer Rating
Comfortable and attentive

The Windermere is a nice hotel which appeas to want to offer a personal touch. Rooms are pretty compact though! The accomodation would be ideal for London city break

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Reviewed by M Morris From Warrington, England Who stayed in November 2011

 Windermere Hotel out of 5 Customer Rating
I'll be back

After my first visit to the Windermere, I'll definitely be coming back when I next stay in London. I chose it for its combination of high ratings, which are well deserved, and a competitive price.
Friendly customer service from the moment I arrived. A very clean and tidy room. High quality bathroom fittings (Matki shower screen; Laufen sink and WC). The only drawback to the room was that I had to move the desk to access the plug socket for my phone charger. The standard of breakfast was very good in the morning.
The room is ideally located for Victoria, but is also a short taxi ride from the West End, making it suitable for a whole range of people.
Wish there were more hotels like this around. Many thanks.

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Reviewed by Richard T From Bridgnorth, England Who stayed in November 2011

 Windermere Hotel out of 5 Customer Rating
A nice little hotel with friendly staff

This is a very welcoming hotel with what seemed like a small and friendly staff who provide a warm welcome. Although the dining room is a little small, the breakfast that I enjoyed was excellent. The location is just about the limit of walking distance from Leicester Square and the theatres but on a god day you can have a lovely stroll past Buckingham Pallace, down the Mall and under admiralty arch it you're heading into town.

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Reviewed by Peter Lucas From England Who stayed in October 2011

 Windermere Hotel out of 5 Customer Rating
Excellent Service and very warm welcome

We stayed at the Windermere Hotel for two nights, one before our trip to Venice and one on our return. The service we received was excellent with the owners and all members of staff being friendly, helpful, polite and interested in us. The hotel was very clean and welcoming and the rooms, although not big, were ample for our needs. The only food we had was breakfast, but this was good, although the breakfast room itself is a little small and we, therefore, had to wait for a table on the first morning. The hotel is prefectly situated for Victoria station and the city. Both stays were totally stress free and we would definitely return.

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Reviewed by Chris Taylor From Dereham, England Who stayed in October 2011

 Windermere Hotel out of 5 Customer Rating
Nicely renovated

The double room here was well organized and nicely renovated.
This is convenient for Victoria station and a friendly family hotel,

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Reviewed by E Manser From Singapore, Singapore Who stayed in July 2011

 Windermere Hotel out of 5 Customer Rating

Very small room and bathroom, but otherwise ok, breakfast was nice.

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Reviewed by Mike R From Fareham, England Who stayed in July 2011

 Windermere Hotel out of 5 Customer Rating
Fine for a short stay

27/6/11 1 night stay for business. hotel currently has works in progress (lift being installed, scaffolding on exterior) my single room was up 2 flights of stairs, room was fine for what i needed, flatscreen tv, kettle, quite smart shower room although the water pressure was not great. staff friendly enough, breakfast was good. Reasonable value for money at £115 inc bfast, although last minute and middle of wimbledon so little choice available.

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Reviewed by D Russell From England Who stayed in June 2011

WHAT DID THE BEST REVIEW SAY?

Second recent stay here. V friendly & helpful reception staff, rooms spotless and nicely equipped. All straight forward things but so rare to find in affordable London hotels. Also handy for Victoria & Pimlico. Will be returning..... Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Kerry A
From Alnwick, England
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

Very small room and bathroom, but otherwise ok, breakfast was nice. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Mike R
From Mike R
Who stayed in July 2011
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