Windermere Hotel Reviews

I enjoyed my stay at this hotel but had two small criticisms. Firstly, the single room was particularly small which restricted movement with my case on the rack. Secondly, the breakfast was good but it would be improved by replacing the current watery orange juice with something akin to the genuine article.

My daughter and I stayed here for one night while in London. We were given a very friendly, personal welcome by the owner and treated to a glass of champagne and chocolate cake as it was the hotel's 25th anniversary. The weather was extremely cold but the room was very cosy, the bathroom though small was extremely clean with lots of shampoo, shower gel etc of a high standard. The breakfast next morning was beautiful, being cooked fresh and not at all greasy. The room had twin beds and was spacious with good storage. All in all a very comfortable, clean friendly, welcoming place to stay.

Second recent stay here. V friendly & helpful reception staff, rooms spotless and nicely equipped. All straight forward things but so rare to find in affordable London hotels. Also handy for Victoria & Pimlico. Will be returning.....

All the staff were extremely friendly and helpful. The room itself was fine, but the bathroom was in need of a refurb and the shower was not the most powerful. The breakfast was good, but dinner not so good. It's a fair walk from any tube station. Having said all that, we would stay again.

We upgraded our room to the superior double as it was a special occasion. we arrived early on the Saturday morning and there was no problem leaving our luggage at the hotel so that we didnt have to drag it around London with us. When we got back to the hotel that evening, the customer service was great, no complaints there.
The only few issues we had was a couple of things could do with being replaced - the shower head looked very old and could do with being updated, and there were a few tiles that were cracked and the toilet handle was chipped - all minor things but would make the room that bit more perfect.
The hotel was very well located - only 10 minutes walk to Victoria train & underground station or £5 in a taxi.
The breakfast which was included in the price was brilliant, there was continental breakfast as well as hot food if you wanted it.
Would stay here again :)

The Windermere is a nice hotel which appeas to want to offer a personal touch. Rooms are pretty compact though! The accomodation would be ideal for London city break

After my first visit to the Windermere, I'll definitely be coming back when I next stay in London. I chose it for its combination of high ratings, which are well deserved, and a competitive price.
Friendly customer service from the moment I arrived. A very clean and tidy room. High quality bathroom fittings (Matki shower screen; Laufen sink and WC). The only drawback to the room was that I had to move the desk to access the plug socket for my phone charger. The standard of breakfast was very good in the morning.
The room is ideally located for Victoria, but is also a short taxi ride from the West End, making it suitable for a whole range of people.
Wish there were more hotels like this around. Many thanks.

This is a very welcoming hotel with what seemed like a small and friendly staff who provide a warm welcome. Although the dining room is a little small, the breakfast that I enjoyed was excellent. The location is just about the limit of walking distance from Leicester Square and the theatres but on a god day you can have a lovely stroll past Buckingham Pallace, down the Mall and under admiralty arch it you're heading into town.

We stayed at the Windermere Hotel for two nights, one before our trip to Venice and one on our return. The service we received was excellent with the owners and all members of staff being friendly, helpful, polite and interested in us. The hotel was very clean and welcoming and the rooms, although not big, were ample for our needs. The only food we had was breakfast, but this was good, although the breakfast room itself is a little small and we, therefore, had to wait for a table on the first morning. The hotel is prefectly situated for Victoria station and the city. Both stays were totally stress free and we would definitely return.

The double room here was well organized and nicely renovated.
This is convenient for Victoria station and a friendly family hotel,

Very small room and bathroom, but otherwise ok, breakfast was nice.

27/6/11 1 night stay for business. hotel currently has works in progress (lift being installed, scaffolding on exterior) my single room was up 2 flights of stairs, room was fine for what i needed, flatscreen tv, kettle, quite smart shower room although the water pressure was not great. staff friendly enough, breakfast was good. Reasonable value for money at £115 inc bfast, although last minute and middle of wimbledon so little choice available.

A good location, superb welcome but a tiny single room. Refurbishment works are in hand but they will not overcome the key problem which is the poor quality bedrooms
Good breakfast.
Lots of better options - would not teturn

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The hotel was very clean and the staff vdery helpful and friendly. Our visit to london was enhanced by their considerate and helpful attitude to guests. Thank you for a lovely stay and touches of detail such as little maps and lovely breakfast all added to a positive experience. We would definitely stay again if we visited London.

Hotel is being refurbished and our room had been finished just as we arrived. The room was lovely but was on the 5th floor and there is no lift at the moment. However, staff were very helpful in bringing our luggage up and down (we were 2 women). We went for the royal wedding and asked for an early morning call (5.00 am) with breakfast. The breakfast was absolutely superb - fit for a queen and again staff very helpful.

Not a 4star hotel. Threadbear carpets, dust, dust, dust, cracked floor tiles in the bathroom, very small shower enclosure, with a hard plastic shower back, not tiled, mouldy. The hotel is undergoing major works at the moment, not mentioned when booking. A lot of noise during the day, kango drills, banging, so unable to stay in our room between the hours of 9-4. However all the staff were very friendly, and a good breakfast was available.

Helpful staff, comfortable room. Lovelly breakfast. A little expensive for the available fascilities in comparison to other places we have stayed.

I can't fault the immaculate service. I was also impressed by the nice breakfast. BUT, my LUXURY double was a ground floor room with windows onto a main road. The decor was not luxurious although I concede there were nice tiles in the bathroom. I call it a bathroom but it was more of a cupboard and you could not stand at the basin with the door open because there was not enough room.
I can see why Visit Britain gives it 4* because they seem to be making a real effort to rise above the standard of many other hotels in the area, but if you think you will get a swanky room by paying a little extra you will be sorely disappointed.
Nice people, so I hope the building work (which left me in the dark when I woke in morning) turns out well and they can generate the style to which they aspire and which would match the excellent service.

Nicely located for attractions around Victoria. Easy walking distance to station, coach station and several TfL Cycle Hire locations. Double en-suite room was small but clean and well appointed. Staff were very helpful and the PC in the dining room was useful when doing a bit of extra trip planning whilst there. Breakfast was fine with a good selection for the continental breakfast, though the cooked breakfast (whilst nice) did seem a bit small. Would definitely recommend the hotel.

Very nice two day stay , Only disappointment was room noise from above.

Good location for events that side of town Swift, friendly and efficient check-in and out. We were upgraded to their Cartmel Room which was lovely but may not be representative of others. Only had breakfast and that was excellent. Good range of fruit, cereals, criossant to serve yourself and choice of cooked on top. Endless tea, coffee and toast if you didn't say no, stop!!
All in all a very enjoyable stay. Thank you Windermere staff.

Friendly service. Good sized room, clean, warm (usually not a point of interest, but this time it was). Can recommend the restaurant for those nights you prefer to stay in. Have stayed in a number of comparable hotels in the area and the Windemere definitely is one of the better ones.

The hotel was very comfortable and the staff very friendly and helpful

Room (LG2) was OK as a base for shopping and the England vs France match at Wembley which was all I needed it for. But I was very disappointed that breakfast isn't serverd until 7:30am though. I specifically booked here because it had a Full English on offer but as I needed to be on a train by 7:15 I had to miss out. I was offered a croissant but it's not the same as sausage, bacon eggs, beans, and toast is it?

Really friendly staff, couldn't have been more helpful. The hotel decor is a little shabby in places, but it was convenient, clean and great value for money.

Delightful, small and friendly hotel in a very convenient location. Child-friendly and attentive staff.

This hotel is in a brilliant location, only 5 mins walk from Victoria. The double room we had was small but cosy. The ensuite was an excellent size, modern and very clean. The staff were extremely welcoming and helpful. They have a tiny little bar in the basement and it was great to have a night-cap to finish off our evening.

Very frienly and comfortable.

Staff very helpful and friendly on arrival, and with local area advice.
Comfortable room with clean bathroom and shower, plenty of towels and a modern TV.
Excellent breakfast with lots of choice, all in all very good value for money.

The Windermere Hotel is an ideal base for visiting London although small the staff are very friendly and helpful. There is always someone on duty if you arrive back late from seeing a show etc. On arrival our room had been upgraded and had everything you needed. The breakfast was excellent with lots of choice. So don't hesitate it's a great little hotel.

Just stayed for one night as a birthday trip. Convenient location. Friendly, personal service.
The room was clean and comfortable. The breakfast staff attentive and efficient.

Slightly old-fashioned but very clean and good-sized room. Staff very pleasant and helpful.
Breakfast cooked to order and very good.
Only criticism is that TV is situated high up and quite difficult to watch for more than a couple of minutes.

I stayed in a single room for one night and found the bed very comfortable and the room was absolutely fine, the bathroom was a little small but could not expect any more. When I arrived the guy on reception was very helpful and would fully reccommend the hotel to anyone wishing for a no frills but very comfortable place to stay.

Very comfortable beds , clean, breakfast good value . No decaf tea. No ginger mixers but apart from that good stay close to tube and railway station .

Very central, clean, comfortable, quiet accomodation with pleasant, helpful staff, breakfast good. Nicer than some of the very modern hotels because they can be rather impersonal. One of the cheaper hotels too, so very happy with our stay. Would certainly go there again.

Only a ten minute walk from coach station, Hotel is easy to find.
A pleasant stay, friendly helpful staff, clean room and great breakfast with plenty of choices.

Good hotel accommodation for a short stop over in London; I would also recommend the local Turkish restaurant. Breakfast well cooked and tasty.