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Windermere Hotel Reviews
Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property
All reviews are rated out of 5
Showing 22 reviews - Most recent listed first
I'd booked a single room for one night...
I'd booked a single room for one night only. I arrived an hour before check-in and was told my room was ready so was able to check-in early, great start. Although I didn't ask to be upgraded, the Receptionist immediately apologised that he couldn't upgrade my room due to the fact that the hotel was fully booked for that night (FA Cup and play-offs weekend, very busy). The room itself was quite small but entirely suitable for one person, although en-suite was perhaps a little cramped. Bed was a double and very comfortable and clean, as were the bathroom and towels. One thing that I found not acceptable but could live with for one night was the fact that there was no internal lock on the room's door into the corridor - just a chain, which I didn't feel totally secure with.I'd mentioned to the Receptionist that I'd need to check-out very early next morning so would miss breakfast. He said that would be no problem - he would arrange for the dining room to be open for me to have a continental breakfast, and would 5.30am be okay? That was a very good of him, well beyond my expectation.Price-wise I think my room was slightly overpriced but I must stress the customer service I received during my short stay was most excellent, first class - and if it was that good next time I wouldn't hesitate to stay again. One big plus was the free wi-fi, the signal in my room was very strong.
Reviewed by K Robson; Reviewed in May 2010
I'd booked a single room for one night only. I arrived an hour before check-in and was told my room was ready so was able to check-in early, great start. Although I didn't ask to be upgraded, the Receptionist immediately apologised that he couldn't upgrade my room due to the fact that the hotel was fully booked for that night (FA Cup and play-offs weekend, very busy). The room itself was quite small but entirely suitable for one person, although en-suite was perhaps a little cramped. Bed was a double and very comfortable and clean, as were the bathroom and towels. One thing that I found not acceptable but could live with for one night was the fact that there was no internal lock on the room's door into the corridor - just a chain, which I didn't feel totally secure with.I'd mentioned to the Receptionist that I'd need to check-out very early next morning so would miss breakfast. He said that would be no problem - he would arrange for the dining room to be open for me to have a continental breakfast, and would 5.30am be okay? That was a very good of him, well beyond my expectation.Price-wise I think my room was slightly overpriced but I must stress the customer service I received during my short stay was most excellent, first class - and if it was that good next time I wouldn't hesitate to stay again. One big plus was the free wi-fi, the signal in my room was very strong.
Reviewed by K Robson; Reviewed in May 2010
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Reviewed by J Castro; Reviewed in May 2010
Reviewed by J Castro; Reviewed in May 2010
H tel tr s bien situ mn pied...
Hôtel très bien situé, à 5mn à pied de la gare Victoria d'où on peut partir en métro ou à pied pour visiter Westminster, Buckingham, La Tour de Londres, le London Eye ou faire une excursion sur la Tamise. Il y a des salles de spectacle à proximité également, mais également un vaste choix plus loin.Si vous logez au rez-de-chaussée, un peu bruyant, mais sans excès. Salle de bain spacieuse pour l'Angleterre et très propre. Nous y retournerons.Eliane Cornaz Affolter
Reviewed by Eliane C; Reviewed in May 2010
Hôtel très bien situé, à 5mn à pied de la gare Victoria d'où on peut partir en métro ou à pied pour visiter Westminster, Buckingham, La Tour de Londres, le London Eye ou faire une excursion sur la Tamise. Il y a des salles de spectacle à proximité également, mais également un vaste choix plus loin.Si vous logez au rez-de-chaussée, un peu bruyant, mais sans excès. Salle de bain spacieuse pour l'Angleterre et très propre. Nous y retournerons.Eliane Cornaz Affolter
Reviewed by Eliane C; Reviewed in May 2010
This is not a star hotel by any...
This is not a 4 star hotel by any means. No lift. They did bring me breakfast to 4th floor but no milk for tea! Terrible experience
Reviewed by Michael M; Reviewed in Apr 2010
This is not a 4 star hotel by any means. No lift. They did bring me breakfast to 4th floor but no milk for tea! Terrible experience
Reviewed by Michael M; Reviewed in Apr 2010
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Reviewed by J C; Reviewed in Apr 2010
Reviewed by J C; Reviewed in Apr 2010
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Reviewed by Franz Geus; Reviewed in Apr 2010
Reviewed by Franz Geus; Reviewed in Apr 2010
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Reviewed by Jane D; Reviewed in Apr 2010
Reviewed by Jane D; Reviewed in Apr 2010
This hotel is a good solution for a...
This hotel is a good solution for a place in a typical english building ten minutes walking to victoria station.We have had a very positive experience.
Reviewed by s s; Reviewed in Apr 2010
This hotel is a good solution for a place in a typical english building ten minutes walking to victoria station.We have had a very positive experience.
Reviewed by s s; Reviewed in Apr 2010
A very overpriced per night and tired looking...
A very overpriced (£129 per night)and tired looking hotel. Staff were friendly and efficient.
Reviewed by Nick H; Reviewed in Mar 2010
A very overpriced (£129 per night)and tired looking hotel. Staff were friendly and efficient.
Reviewed by Nick H; Reviewed in Mar 2010
minute walk from Victoria Station has you standing...
5minute walk from Victoria Station has you standing in front of a fairly impressive looking Windermere Hotel. On arrival we were upgraded to the Cartmel room. A nice room with a small couch and a good size very soft bed. It faces the main road. The room was clean and well equipped. On the downside there is a noise of running water when the room above uses their facilities. It sounds as if it's running down the walls and it's so loud it'll keep you awake, especially when they are taking a shower at 5am. The floors above also creek like mad. The road outside never really gets quiet and the residents of an adjacent tower block are anything but quiet when returning from their nights out! Overall the stay was pleasant, the hotel clean and in a good location for Buckingham Palace, St James Park and the Appolo Victoria theatre but I didn't get much sleep at all!!
Reviewed by barry mcgowan; Reviewed in Mar 2010
5minute walk from Victoria Station has you standing in front of a fairly impressive looking Windermere Hotel. On arrival we were upgraded to the Cartmel room. A nice room with a small couch and a good size very soft bed. It faces the main road. The room was clean and well equipped. On the downside there is a noise of running water when the room above uses their facilities. It sounds as if it's running down the walls and it's so loud it'll keep you awake, especially when they are taking a shower at 5am. The floors above also creek like mad. The road outside never really gets quiet and the residents of an adjacent tower block are anything but quiet when returning from their nights out! Overall the stay was pleasant, the hotel clean and in a good location for Buckingham Palace, St James Park and the Appolo Victoria theatre but I didn't get much sleep at all!!
Reviewed by barry mcgowan; Reviewed in Mar 2010
Friendly staff provided all I needed for a...
Friendly staff, provided all I needed for a room at the last minute.
Reviewed by george martin a; Reviewed in Mar 2010
Friendly staff, provided all I needed for a room at the last minute.
Reviewed by george martin a; Reviewed in Mar 2010
Hotel pleasant but bathroom on the lower floor...
Hotel pleasant but bathroom on the lower floor is a bit small, I'm almost 6 ft and my head touched the ceiling. Everything was very clean and good position for getting about.
Reviewed by N Ayton; Reviewed in Mar 2010
Hotel pleasant but bathroom on the lower floor is a bit small, I'm almost 6 ft and my head touched the ceiling. Everything was very clean and good position for getting about.
Reviewed by N Ayton; Reviewed in Mar 2010
A very good hotel for a cheapish break...
A very good hotel for a cheapish break in the capital handy for victoria coach station pleasant staff and a very good breakfast served room was acceptable but a lot of stairs if you are on the top floor would stay there again
Reviewed by Dennis B; Reviewed in Feb 2010
A very good hotel for a cheapish break in the capital handy for victoria coach station pleasant staff and a very good breakfast served room was acceptable but a lot of stairs if you are on the top floor would stay there again
Reviewed by Dennis B; Reviewed in Feb 2010
There was a friendly reception at the hotel...
There was a friendly reception at the hotel and the room was clean, not huge but comfortable. Breakfast was very good with plenty of choice and good service. The location couldn't have been better; a pleasant and relatively quiet area well within walking distance of Westminster, The West End etc. We paid £169 for a family room which I think was pretty good value considering its situation and facilities. Also worth mentioning is the fact that we were able to control the heating in trhe room - and open the window without being subjected to excessive traffic noise. Would reccomend this place, and probably use it again.
Reviewed by E Brown; Reviewed in Feb 2010
There was a friendly reception at the hotel and the room was clean, not huge but comfortable. Breakfast was very good with plenty of choice and good service. The location couldn't have been better; a pleasant and relatively quiet area well within walking distance of Westminster, The West End etc. We paid £169 for a family room which I think was pretty good value considering its situation and facilities. Also worth mentioning is the fact that we were able to control the heating in trhe room - and open the window without being subjected to excessive traffic noise. Would reccomend this place, and probably use it again.
Reviewed by E Brown; Reviewed in Feb 2010
Just popping down for one night as the...
Just popping down for one night as the usual hotel was full. The Windermere is a friendly little hotel full of personality. The welcome was warm and friendly and the room clean and comfortable. They upgraded me to a double room as there were doubles available that night. The room had a good desk space was limited due to the large bed - Extremely comfortable - I slept well. I would rather have a large bed and less space although if my partner had been there as well, we would have got in each other's way. Bathroom was small but perfectly adequate with a good shower.There is a good selection of restaurants within a short walk - Myself and a colleague ate at "Millhouse Spice" on Vauxhall Bridge Road which, although slightly more expensive was well worth it for London. The hotel staff took note of my comments as they told me they are always on the look out for recommendations for other guests.Overall, I would recommend this hotel. The accommodation is of a good to high standard and the welcome was extremely friendly and genuine. My room overlooked the road and noise was not a problem. It is abouit 5 minutes walk from Victoria rail station and (if I got my geography right) even closer from the coach station. If you prefer a genuine hotel rather than a faceless chain, this is one to consider.
Reviewed by Neil C; Reviewed in Feb 2010
Just popping down for one night as the usual hotel was full. The Windermere is a friendly little hotel full of personality. The welcome was warm and friendly and the room clean and comfortable. They upgraded me to a double room as there were doubles available that night. The room had a good desk space was limited due to the large bed - Extremely comfortable - I slept well. I would rather have a large bed and less space although if my partner had been there as well, we would have got in each other's way. Bathroom was small but perfectly adequate with a good shower.There is a good selection of restaurants within a short walk - Myself and a colleague ate at "Millhouse Spice" on Vauxhall Bridge Road which, although slightly more expensive was well worth it for London. The hotel staff took note of my comments as they told me they are always on the look out for recommendations for other guests.Overall, I would recommend this hotel. The accommodation is of a good to high standard and the welcome was extremely friendly and genuine. My room overlooked the road and noise was not a problem. It is abouit 5 minutes walk from Victoria rail station and (if I got my geography right) even closer from the coach station. If you prefer a genuine hotel rather than a faceless chain, this is one to consider.
Reviewed by Neil C; Reviewed in Feb 2010
The heating in the room was broken In...
The heating in the room was broken. In the bathroom there was an intense smell of disinfectant and detergent products (so I was obliged to open the window...). I think it is enough....
Reviewed by Stefano L; Reviewed in Feb 2010
The heating in the room was broken. In the bathroom there was an intense smell of disinfectant and detergent products (so I was obliged to open the window...). I think it is enough....
Reviewed by Stefano L; Reviewed in Feb 2010
I booked a single room but the one...
I booked a single room, but the one I was offered was in the basement and, on a cold snowy day in January smelt musty. I asked for another room, and was offered an excellent much larger room. The whole stay (2 nights) was a very pleasant experience. The hotel stands out from others in the same road because it appears freshly painted and welcoming. All staff were helpful, friendly and generated a very pleasant atmosphere. I had one evening meal which was top quality. The breakfast was first rate, well cooked, excellent ingredients and piping hot. I'll certainly stay in the Windermere again.
Reviewed by David S; Reviewed in Jan 2010
I booked a single room, but the one I was offered was in the basement and, on a cold snowy day in January smelt musty. I asked for another room, and was offered an excellent much larger room. The whole stay (2 nights) was a very pleasant experience. The hotel stands out from others in the same road because it appears freshly painted and welcoming. All staff were helpful, friendly and generated a very pleasant atmosphere. I had one evening meal which was top quality. The breakfast was first rate, well cooked, excellent ingredients and piping hot. I'll certainly stay in the Windermere again.
Reviewed by David S; Reviewed in Jan 2010
Excellent hotel and location Staff couldn't be more...
Excellent hotel and location. Staff couldn't be more helpful. I arranged to meet my daughter in London, she arrived before me and got to the hotel approx 12.30pm. Our room was ready for us and she was able to leave her suitcase in the room while she came to Paddington to meet me. We had an evening meal which was exceptional value. The steak melted in your mouth and cooked to perfection. Upon departure of the hotel, check out time was 11.00am. but they let us keep the room until 12.30pm. Excellent service all round. Would highly recommend.
Reviewed by Janice F; Reviewed in Dec 2009
Excellent hotel and location. Staff couldn't be more helpful. I arranged to meet my daughter in London, she arrived before me and got to the hotel approx 12.30pm. Our room was ready for us and she was able to leave her suitcase in the room while she came to Paddington to meet me. We had an evening meal which was exceptional value. The steak melted in your mouth and cooked to perfection. Upon departure of the hotel, check out time was 11.00am. but they let us keep the room until 12.30pm. Excellent service all round. Would highly recommend.
Reviewed by Janice F; Reviewed in Dec 2009
Our premier room felt like more of a...
Our premier room felt like more of a suite and was extremely comfortable. The breakfast array was great and the restaurant staff were too. The welcome that I received upon arrival was friendly and warm and the night reception staff were equally so. Would definately stay again!
Reviewed by J Milligan; Reviewed in Dec 2009
Our premier room felt like more of a suite and was extremely comfortable. The breakfast array was great and the restaurant staff were too. The welcome that I received upon arrival was friendly and warm and the night reception staff were equally so. Would definately stay again!
Reviewed by J Milligan; Reviewed in Dec 2009
Stayed one night on my own Clean and...
Stayed one night on my own. Clean and comfortable - my case was carried upstairs to my room without asking.
Reviewed by L Harrison; Reviewed in Nov 2009
Stayed one night on my own. Clean and comfortable - my case was carried upstairs to my room without asking.
Reviewed by L Harrison; Reviewed in Nov 2009
Very warm and welcoming hotel It felt like...
Very warm and welcoming hotel. It felt like a family run establishment and this was a bonus. Breakfast was excellent also.
Reviewed by G Dunkley; Reviewed in Oct 2009
Very warm and welcoming hotel. It felt like a family run establishment and this was a bonus. Breakfast was excellent also.
Reviewed by G Dunkley; Reviewed in Oct 2009
Spotlessly clean small hotel with charming and helpful...
Spotlessly clean small hotel with charming and helpful staff, excellent breakfast. I stay here regularly.
Reviewed by S EDGAR; Reviewed in Oct 2009
Spotlessly clean small hotel with charming and helpful staff, excellent breakfast. I stay here regularly.
Reviewed by S EDGAR; Reviewed in Oct 2009
3
out of 5
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