A very smart frontage and reception area gives a great initial impression. The check-in and -out processes were well handled in a friendly manner. The lift worked (when so many in budget class hotels do not!) The room was small and simply furnished, as one expects in London for this rate. However, I have experienced much smaller and considerably poorer quality than this. The bathroom was clean and adequately appointed although the water pressure in the shower (level 3) left much to be desired. A nice modern LCD TV and excellent free wi-fi access made for a comfortable stay.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly