Waverley House Hotel Reviews

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Reviewed by Monica Insinga; Reviewed in 12:36 19 Oct 2009

Customer service at this hotel was really good...
Customer service at this hotel was really good. Rooms were very clean and fresh linen every day, bed sheets etc really good quality. En-suite bathrooms looked new, great showers if a bit low for anyone over 5'10. The breakfasts were good with plenty choice . The central location of this hotel suited our needs perfectly.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Sep 2009

Small but comfortable single room suitable for a...
Small but comfortable single room suitable for a business overnight stay but no more.<br />The whole place, especially the room, needed brightening up. A coat of paint and new carpet would make a world of difference.<br />Bathroom good and breakfast excellent. <br />I would stay here again but, unless the double/twin rooms are considerably bigger and a bit<br />brighter, I wouldn't stay there with my wife for a wekend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Sep 2009

Staff were very efficient and the hotel room...
Staff were very efficient and the hotel room was better than I expected. Great location in terms of accessibility for travelling.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Sep 2009

Staff very helpful and friendly Breakfast was very...
Staff very helpful and friendly, Breakfast was very good. Overall, hotel is a little 'tired', springs and upholstery in some of the breakfast room/lounge furniture should have been replaced some time ago. This said, hotel is in a great location, room was comfortable and had all (except for iron) the amenities I needed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Sep 2009

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Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Sep 2009

basic and somewhat dated accommodation but was clean...
basic and somewhat dated accommodation, but was clean and good value for money
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Sep 2009

Throughout the service was professional and friendly Everything...
Throughout the service was professional and friendly. Everything was as to be expected from this level of hotel. Despite my room facing a very busy street the noise was almost undiscernable. The location, in a very pleasant part of London and being close to Russell Square Station, means easy access to London sights. A pleasurable stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Sep 2009

Very pleasant stay friendly staff who were always...
Very pleasant stay, friendly staff who were always willing to help. Adequate accommodation, comfortable bed, but bathroom fittings were a bit dated. Breakfast was very good, with a wide choice of quality food in self service to suit all appetites.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Sep 2009

Good location and service ...
Good location and service
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Sep 2009

The Waverley was an excellent place to stay...
The Waverley was an excellent place to stay for couples or friends. Classy and clean, not modern or sparse and very close to the tube and shops. There was also a park opposite in Russell Square. The staff were very friendly, helpful and cheerful, especially the conciege who looked after our bags the next day. The food was good plentiful and piping hot. I'll definitely be staying again. It was better than any of the 4 star hotels I've stayed in previously and good value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Aug 2009

Very friendly and helpful staff hotel is in...
Very friendly and helpful staff, hotel is in a great central location and breakfast is well worth the extra 4. Rooms a bit dated but comfortable enough.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Aug 2009

En el centro de Londres las habitaciones son...
En el centro de Londres, las habitaciones son de los aos 70 pero el personal es atento y el hotel es resultn
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Aug 2009

A traditional style hotel that has been modernised...
A traditional style hotel that has been modernised in some areas. Very clean and welcoming some rooms small but ample for short stays. Ideal for near to night life and easy walking distance to the main shopping areas. Good breakfast and helpfull staff.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Aug 2009

Hotel staff were very friendly and helpful ...
Hotel staff were very friendly and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Aug 2009

Clean tidy and excellent value for a central...
Clean, tidy and excellent value for a central London hotel
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Aug 2009

I stayed two nights at the Waverley House...
I stayed two nights at the Waverley House Hotel with my daughter (20's), Friday/Saturday. We were very pleased with the whole experience. The accommodation was good & the staff were all friendly and helpful. The breakfast was very good.<br />We liked the low-key atmosphere and were delighted with its central location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Aug 2009

With the benefit of having stayed in various...
With the benefit of having stayed in various London hotels, I can say that the relatively small rooms, as mentioned in other reviews, and slightly dated decor in the Waverley are more the rule than the exception.<br />While there is nothing exceptional about the hotel, the location in Bloomsbury speaks for itself. In addition, the hotel is clean, the staff friendly and service is efficient. <br />The exception was the self-service buffet breakfast. The layout didn't make sense to accomodate the many people wanting to get to the cooked breakfast. As I am not a morning person, I quickly got annoyed with the slow coffee/tea/toast service and standing in the queue to get to the buffet.<br />Conclusion: Good value for money if you are looking for an affordable place to stay in central London. If you thrive on breakfast, get in early!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Aug 2009

We had stayed here a few years ago...
We had stayed here a few years ago but there has definitely been a deterioration in this hotel. General decoration looked jaded & worse for wear. Our double room at 109 was very poor value for money as it looked more like a single room with a double bed in it - in fact you couldn't access the bed from both sides! It wasn't particularly clean & bathroom fittings were tardy.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Aug 2009

this hotel was much better than i had...
this hotel was much better than i had expected for the amount i paid. The room was fairly small but good quality, definitely recommend for a short stay. The only bad point was that i had asked for a wakeup call but never received one, the complimentary newspaper was a nice touch too.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Aug 2009

Waverly was clean and easily accessible to bus...
Waverly was clean, and easily accessible to bus routes and Euston Station (short walk).<br />Rooms are small, but airconditioned. No face cloths or disposable cups, carpet was rumpled due to humidity. Amenities were sufficient, breakfast had a good variety of eggs, cereal and fruit. Glibert, the conceirge was the best - full of information and very helpful. All staff was friendly and went out of their way to make us feel welcome.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Aug 2009

Single rooms small and shabby Need redecorating Furniture...
Single rooms small and shabby. Need redecorating. Furniture scuffed and showers old.<br />Generally needs updating, but good location and OK value for money. Staff very friendly and helpful and changed room with no quibble.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Aug 2009

Good hotel but will look for something closer...
Good hotel, but will look for something closer to Covent Garden next year.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Aug 2009

Arrived at miday to a genuine friendly welcome...
Arrived at miday to a genuine friendly welcome from the desk staff who let us leave our bags until check in at 1500 so we could get lunch and explore the area. The room was clean and well appointed but a little tired but more than adequate for a nights stay. The air conditioner struggled to keep up and didn't manage to cover the smell from the Subway take away downstairs but all in all balanced against the convenient location we enjoyed our stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Aug 2009

Good location amp friendly staff Unfortunately given wrong...
Good location & friendly staff. Unfortunately given wrong hotel information by Late Rooms!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Aug 2009

Fine for a quick visit to London for...
Fine for a quick visit to London for work purposes. Great location, helpful staff and clean room. Late booking price is very good value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Aug 2009

The hotel was clean and in good repair...
The hotel was clean and in good repair. Offered towels, tea/coffee, air con etc as you'd expect. It all just felt a bit retro and in need of updating, in a city like London with some very cutting edge and modern hotels, the Waverley just felt a bit like I was staying over at a granny's house!! No real complaints though, I just prefer something a bit more special when I'm away.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Aug 2009

great location ok for the money would stay...
great location ok for the money would stay again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Aug 2009

A professional and warm welcome late at night...
A professional and warm welcome late at night. The foyer was well lit and staff friendly. Services of a lift to me to a clean, well prepared room (although I struggled to make the shower work and gave up in the end). The room was wonderfully quiet (unusual in London). The self service breakfast was first class.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Aug 2009

Exrtemeley helpful and friendly staff Well placed hotel...
Exrtemeley helpful and friendly staff. Well placed hotel
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Aug 2009

Excellent location within walking distance of Kings Cross...
Excellent location within walking distance of Kings Cross, Euston. Ideal for a visit to the British Museum and a leisurly stroll to Covent Garden etc. Not a luxury hotel but a comfortable hotel. Good breakfast and a wonderful pub (the Swan) just behind the hotel if you like real ale. Air conditioning in the bedrooms is a real bonus and the staff are helpful, polite and friendly
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Aug 2009

Perfectly acceptable room - a little snmall but...
Perfectly acceptable room - a little snmall, but then for a one-night business trip it was fine.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Aug 2009

Stayed just the one night but the single...
Stayed just the one night, but the single room was a decent size and breakfast was fine. Customer service was very good (when I requested an ironing board and iron, it was brought to my room promptly). Overall, a positive experience and it's in a great location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Aug 2009

Rooms were clean and equipped with TV coffee...
Rooms were clean and equipped with TV, coffee making facilities and hairdryer. Breakfast was nice and hot. Staff are a real plus point for this hotel. They were all polite, friendly and efficient. Will definitely stay again. Its not the Ritz but it is excellent value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Aug 2009

Considering its location this hotel is very good...
Considering its location, this hotel is very good value. Only had breakfast so can't rate the Bistro.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Aug 2009

Good Location Friendly Staff Room was small but...
Good Location. Friendly Staff. Room was small but included all necessities. Ideal for 1 night stopover in London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Aug 2009

The hotel was of a very good standard...
The hotel was of a very good standard. Definitely the best hotel I've stayed for 69 including breakfast in London. The room was good sized for London, and it had air-conditioning. I would definitely stay again there.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jul 2009

nice room bigger than we expected and there...
nice room bigger than we expected and there were 3 of us, very central within walking distance of covent gardens ect n generally 5 in a taxi...breakfast nice no complaints very god value for money will stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jul 2009

We found the hotel to be ideally situated...
We found the hotel to be ideally situated within easy reach of London Euston station and Covent Garden. The staff were extremely helpful and polite. The breakfast was superb with a choice of cereals, fruit and full english. We also enjoyed an evening meal in the restaurant which again we found to be excellent. We would certainly consider staying at the Waverley again on our next visit to London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jul 2009

Not a great experience Room was v small...
Not a great experience. Room was v small, v old and tired looking. Door didn't fit into bathroom, small single bed (haven't slept in a single bed for years - and don't want to again). Looked out to the back of the building. V noisy at night - lots of water noises and v v hot.<br />However, concierge was very good and v helpful (big plus point) but desk staff were unsure about processing credit card - left me with a slightly unsettled feeling.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jul 2009

I have stayed at the Waverley House Hotel...
I have stayed at the Waverley House Hotel before so I already knew pretty much what to expect - the staff are very helpful, the breakfasts are good, but the standard of the rooms is pretty basic - the decor is tired and worn, the bathrooms look grubby (even though they are actually clean) and the air con doesn't go low enough to cool your stifling room so you need to open the windows & tolerate the traffic noise or suffer the heat! This time I was given a single room and in addition to the (expected) issues above, the remote control for the tv didn't work, they provided only one tea bag (because God forbid you may want more than one cuppa!), and the single bed was one of the most uncomfortable beds I've ever tried to sleep in! That said, the location is great, the staff are very pleasant and helpful, and they still do a great breakfast! Just in need of an overhaul.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jul 2009

Fine ...
Fine
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jul 2009

The room was small amd typical old UK...
The room was small amd typical old UK hotel style, but clean and acceptable. The bathroom was newly refurbished and a pleasant surprise. Breakfast was very good. Reception staff were very unwelcoming.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jul 2009

Good location and good value for money ...
Good location and good value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jul 2009

A last minute booking so half price but...
A last minute booking, so half price, but would be happy to pay full price for the well decorated quiet and comfy room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Jul 2009

I booked a large Double Room and was...
I booked a large Double Room and was fortunate to end up on the top floor in the turrett room. Magnificent Views (if you stand on the bed), lovely and quiet, great bathroom, linen and very spacious. The toiletries were lovely and the room was made spic and span everyday. The staff were wonderful. Only suggestion is that there should be more than one champagne option available from the conceirge in a slightly lower price than 55. But I loved my time there :-)<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jul 2009

Unclean soft bed noisy air-con units outside window...
Unclean, soft bed, noisy air-con units outside window, poor daylighting into room, dead pigeons outside window, rude front desk staff, cold beans in the morning. Never again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jul 2009

Pleasantly surprised staff very accomodating food excellent A...
Pleasantly surprised,staff very accomodating,food excellent.A good weekend all round.<br />would be more than happy to stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jul 2009

Friendly staff good breakfast ...
Friendly staff, good breakfast
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jul 2009

I paid for a fifth floor suite which...
I paid 149 for a fifth floor suite, which was gigantic, comfortable and pretty quiet. The decoration style is dubious and the furniture is old. But the only real complaint was the prehistoric plumbing in the very run-down old bathroom, which made it very difficult indeed to control water temperature for a shower. And with little touches like a small complementary bottle of wine, they are clearly trying hard. Shame they don't have the resources to make the capital investment the hotel really needs.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jul 2009

Very friendly hotel value for money would definately...
Very friendly hotel, value for money, would definately stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jul 2009

This hotel is in a great location and...
This hotel is in a great location and has everything you need - single room a touch on the small side but adequate with very good service with a smile from all of the staff. Good buffet breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jul 2009

I think the fact that the only criticisms...
I think the fact that the only criticisms I can make about the hotel was that the breakfast bacon was undercooked and the shower only had 2 settings (hypothermia or volcanic), puts into perspective that the hotel does the big, relatively important things, well.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jul 2009

The hotel was a little tired but at...
The hotel was a little tired, but at 125 was reasonable value considering it's location. I have experienced better, but would have to say that I have also experienced considerably worse for similar money!<br />In summary, not bad, but could do better.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jul 2009

Helpful staff on check in Larger and comfier...
Helpful staff on check in. Larger and comfier roomthan I expected. Much better than many other of a similar price that I've stayed in within the same area. Breakfast was good
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jul 2009

Second time I've stayed in a week pre-booked...
Second time I've stayed in a week (pre-booked), and the breakfast is still nothing to write home about. The desk staff were very freindly, remembering me from the week before. Luckily, the surly breakfast waitress was not there this time, and the breakfast staff this time were much friendlier. As were the cleaners, who smiled and said hello. Altogether a better experience, but that breakfast...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jul 2009

Hotel clean comfortable and more than adequate for...
Hotel clean,comfortable and more than adequate for a one night stay or more. Bathroom a little dated, single room a little small. Good choice of breakfast and it was hot. Staff helpful. Would happily stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jul 2009

The deskstaff were good helpful and friendly the...
The deskstaff were good, helpful and friendly, the waitress giving out the coffee in the restaurant was one of the surliest I've met. The breakfast itself was pretty poor, contrary to other reviews I've read - Overcooked, rock solid fried bread, tasteless scrambled egg.<br />As for my room. It was perhaps the smallest I've stayed in. the bed was about as wide as my sofabed at home. Quiet, though - no problems with noise, and the area was good - Russel Square being close.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2009

The Hotel's lift was dirty and the hotel...
The Hotel's lift was dirty and the hotel it self looked very tired.<br />The room looked worn but fairly clean. The good news is that the bedding was clean.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2009

Ideally located for a weekend city break with...
Ideally located for a weekend city break with bus and tube connections and in easy walking distance of the tourist destinations. Reasonably priced parking close to Hotel. Friendly, welcoming and helpful Reception and Concierge staff. <br />Room was comfortable with adequate facilities. I was hard to get the shower temperature right!<br />Breakfast was a bit bland and bistro cramped and understaffed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jun 2009

Quite comfortable and adequate for a one-night city...
Quite comfortable and adequate for a one-night city break.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jun 2009

Found the hotel very conveniently situated Clean room...
Found the hotel very conveniently situated. Clean room, typical (fair) standard of decor for 3* hotel in London. Good value for money. Helpful, pleasant and friendly staff. First night fine, 2nd night = inconsiderate and noisy hen party arriving back at 3.30am were an annoyance, but once Reception alerted they dealt with it swiftly and efficiently. Fab breakfast. Will stay again and would recommend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jun 2009

I have been here twice now and both...
I have been here twice now and both times the experience has been good. Reception staff are friendly and helpful. Room is basic but adequate for one or two night stay on business. Made late booking so got very good value, especially as location is so useful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jun 2009

I've stayed at this hotel thanks to its...
I've stayed at this hotel thanks to its good value for money and convenient location. I'm not sure I would stay here again after discovering when i arrived for my second stay that i could not access the room until 3pm. fine if you plan to arrive in the evening, but not a good choice for anyone travelling in the morning.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jun 2009

The hotel is situated on a busy road...
The hotel is situated on a busy road but from my room I heard very little noise from the traffic. Its location is convenient for both mainline train stations, especially Euston and Kings Cross and also very close to a couple of underground stations. My room was adequately sized with a modern and very clean bathroom. The choices for breakfast were numerous and the quality of both hot and cold food was very good, albeit served in a very busy restuarant. My only real disappointment was the fact that having lost my hotel receipt after checking out, I emailed the hotel for an electronic copy but never even got a reply to my email.....hence I've only given a score of 3 for Customer Service.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2009

I arrived about pm and was met by...
I arrived about 10.30pm and was met by a smiling receptionist who was friendly and most help and professional. I was directed to my room courtiously. The room was small but adequate with a comfortable bed, clean presseed sheets and a good shower with hot water. A wake up call was on time as was the free newspaper of your choice, and being on the 6th floor a fine view over the roof tops of London. Breakfast was good, a choice of juices, fruit, continental style breakfasts or full english! The waiters were attentive. The checkout was friendy and polite and I was left with the feeling that I would return.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2009

lt br gt Hotel looks a bit dated...
<br />Hotel looks a bit dated but has character. Superb location for conferences but also with easy access to West End. An easy place for a single woman to stop over. Felt safe and comfortable. Definitely good value for money, or at least that was true for a Sunday night.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jun 2009

The room was very basic but completely acceptable...
The room was very basic, but completely acceptable given the location and the price (99 per night including breakfast on a Sat evening) but very small - smaller than I expected. <br />Only points worth noting were that there was NO hot water to have a shower with in the morning (quite frustrating!) and we asked for an alarm call at 8am - and we didn't receive it until 08:15 (a minor point, but all the same).<br />Breakfast was exceptionally good though.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jun 2009

Staff nice but room really small and quite...
Staff nice, but room really small and quite shabby.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jun 2009

A full-service hotel in central London for under...
A full-service hotel in central London for under 60 - a bargain
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jun 2009

Really needs modernisation general maintanence and cleaning ...
Really needs modernisation, general maintanence and cleaning
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jun 2009

This hotel was everything I needed for a...
This hotel was everything I needed for a business trip - very close to Euston, very friendly and helpful staff and the breakfast was lovely. The room was quite small which wasn't really a problem as I was only there for a few hours, but if I was there for a leisure trip the size would disappoint me.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Jun 2009

Great location great value and obviously very well...
Great location, great value and obviously very well cared for accomodation.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jun 2009

Great location easy access to tubes etc and...
Great location, easy access to tubes etc and clean accommodation
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jun 2009

A good price for a central London hotel...
A good price for a central London hotel. Clean but small room and pleasant staff. Cooked breakfast included but hot side was left for a while I think.<br />Otherwise recommended at this price.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jun 2009

Small but central enough good quality Took ages...
Small but central enough, good quality. Took ages to check in (behind a largeish party) but good enough. The concierge service was excellent, friendly and helpful. Helped me with a taxi to airport. Self-serve breakfast hearty and tasty (apart from eggs). One negative - and it's a biggie for me - was having to set up a temporary internet account. It was fiddley and expensive. I ended up going to a nearby internet cafe which was much cheaper and ultimately more convenient (not having to download unnecessary web stuff). If internet isn't a problem, then would absolutely recommend it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jun 2009

Receptionist was exceptionally pleasant and helpful Food was...
Receptionist was exceptionally pleasant and helpful. Food was great. Seating and service at breakfast was rather slow but otherwise everything was very good or excellent. I've stayed here several times and keep coming back. It's not swanky but just very decent and comfortable.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jun 2009

Waverley House offers excellent value for money The...
Waverley House offers excellent value for money. The things that matter are right e.g. cleanliness where it's important, toiletries, lighting in the rooms and good breakfast included. The staff are friendly and very helpful and check out time is noon and not 11am. Centrally situated between 2 tube stations and on main bus routes.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jun 2009

The hotel room was very small and shabby...
The hotel room was very small and shabby, not what i would consider to be 3*. The communal areas are like a boarding house. Staff were friendly nd helpful though. I managed to get a fairly good deal but I still wouldn't consider it value for money, though all hotels in central London are expensive.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jun 2009

Large twin room spacious bathroom compared to some...
Large twin room, spacious bathroom (compared to some of the cupboards in other hotels at the same price). Very clean & well decorated. The shower was, however, very poor - designed for someone a foot shorter than me (I'm 6'2"), with a non-detachable head, and even after running for 5 mins at 7.30am, was still barely lukewarm. TV was large, but limited in channels. Breakfast was pretty good - buffet style, with choice of fruit salad, continental stuff (rolls, meat, cheese) and fried things (bacon, sausage, mushrooms, hash browns) - plus very good scrambled eggs.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jun 2009

I stayed just one night in a single...
I stayed just one night in a single room for business. It was a very small, but perfectly formed room with somewhat dated decor. Despite that, everything worked well (tv, air conditioning, toilet facilities, shower) and was kept in good condition. It certainly isn't a luxury design accommodation, but for the price it is hard to beat. I would definitely stay there again for a short stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jun 2009

It was minutes from the British Museum Close...
It was minutes from the British Museum. Close to 2 tube stations. Excellent value. Very clean and hospitable. Rooms good size. Furniture a bit old. Breakfast excellent. Great value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jun 2009

Good price excellent location in Central London clean...
Good price, excellent location in Central London, clean room, pleasant staff and a good breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jun 2009

Very central easy for british Museum and law...
Very central easy for british Museum and law courts , welcoming staff, accommodating as we left luggage until 6pm and were allowed in early.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jun 2009

Average price quality for London ...
Average price / quality for London
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jun 2009

a really good deal comfortable - and quiet...
a really good deal, comfortable - and quiet
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jun 2009

The hotel is in a great location to...
The hotel is in a great location to tube station and for getting around London. Would def stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jun 2009

Excellent value for money will definitely stay again...
Excellent value for money, will definitely stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jun 2009

Okay its a budget hotel in central London...
Okay, its a budget hotel in central London in Bloomsbury, need I say more. If you think you're going to have a Dorchester type experience, you'd sadly be mistaken. But, for a budget hotel, its central, clean and tidy, staff aren't too rude and the rooms are average. If you pay 59 for a room for the night, then this is what you should expect, which isn't bad at all. The staff were happy to find a home for my bike (which is quite unusual for a central London hotel) and its walking distance to Oxford Street and Leicester Square, and only 10mins to the river!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jun 2009

This hotel is very convenient for a one...
This hotel is very convenient for a one night stop-over. Close to King's Cross, very close to Russell Square underground. Friendly reception staff. Room, small but perfectly adequate for someone just looking for a bed for the night. Might have felt differently about this if staying longer. Price was good but this is because I got a last minute deal. Otherwise very pricey, but only typical of London prices.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 May 2009

I stay at several hotels in this area...
I stay at several hotels in this area regularly but my usual Grange hotels were unable to accomodate me at short notice this time so I booked into the Waverley. I was in a double room overlooking Southampton Row.<br />On arrival I was greeted with efficient indifference, but then what do you expect at this price in London? On entering the room I immediately noted how dated it felt. The place was clean enough but the walls were all marked and in need of a coat of emulsion as was the gloss on the skirting. The bathroom was smallish but all there, but the toilet seat needed replacing as it was chipped and marked. It was clean but just didn't look it. As was the bath, a horrible beige colour with outdated taps and shower with mastic peeling around it's edges. Glad I was not staying here with my wife a she would not have liked it one bit!<br />Huge old fashioned TV with only a few chanels is not good enough in this day and age. Plenty of storage however, and the air conditioning unit (which also looked dated) did work and was reasonably quiet. The windoes opened too and the glazing gave good sound insulation from the road below. I just wish these hotels bleached the net curtains more often, they too looked grubby.<br />Breakfast was self service and of reasonable quality though the coffee weak. And why do hotel scrambled eggs always look so white? No free range here then! 7/10 for the breakfast in my view.<br />Overall, a reasonable stay for a business user but I would not be taking my wife here for a break, nor would I reccommend it to families. There are better in the area for the same sort of money, just do your homework if you have the time
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 May 2009

Hotel is great and in a convenient location...
Hotel is great and in a convenient location. Staff were very helpful and went the extra mile by providing a morning newspaper.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 May 2009

My colleague and I were at a conference...
My colleague and I were at a conference, so we needed something within a few minutes walk, which the Waverley was. Both our rooms were small singles, but this is normal in London. My concerns about traffic noise from Southampton Row was untested as both our rooms faced inside, rather than on to the main road. The buffet-style breakfast was very good and the staff were helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 May 2009

nothing further to report good enough for me...
nothing further to report, good enough for me.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 May 2009

Really enjoyed my stay here Have stayed and...
Really enjoyed my stay here. Have stayed and many hotels in London; But this was number one for customer care. Will definitately stay here everytime I am in London. Also as I had to leave for early train, they provided a breakfast box and paper of my choice. Much better than any of the chain hotels
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 May 2009

Ok for Central London - quaint old building...
Ok for Central London - quaint old building (so are the rooms), staff are very friendly, food is good, good location but the hotel overall looks a little tired. <br />Great if you want to avoid the clinical appearance of major chains and there is an old school charm if this is what you are looking for.<br />PS. The single bed rooms are not worth 100 a night - Single means single !
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 May 2009

I had a quiet single room at the...
I had a quiet single room at the back of the hotel with a comfortable, clean bed. <br />The bathroom was clean and surprisingly warm. Air conditioning unit in the room, but not needed for the nights I was there. <br />I thought the TV was not working, but then found the master on/off switch next to the bed, which is a very good idea.<br />Only ate breakfast there; it was good - plenty of choice in a nice bright airy restaurant.<br />This is a well run hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 May 2009

We were greeted with a smile and able...
We were greeted with a smile and able to obtain entry to our room before the designated time which was a bonus. The room was clean, spacious and well presented, only one glass to drink out of when we arrived but the second arrived very soon, plenty of coffee/chocolate/tea supplies and 2 nice china mugs.<br />The breakfast was enjoyable with quite a variety of hot and cold, we werent offered any toast other people were, but i`m sure was a small oversight.<br />The hotel was close to Russell square /tube close by and bus service out side the hotel<br />I would definately stay here again on my next stay over in London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 May 2009

the hotel is in a great location it's...
the hotel is in a great location. it's lacking in modernity, but they provide little extra touches that you wouldn't expect from a budget hotel...great value for money..great for a v cheap getaway if you're not planning to be in your room often
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 May 2009

I enjoyed staying in this well established hotel...
I enjoyed staying in this well established hotel in Bloomsbury. It was a real treat to get such a bargain in the centre of London. My room was small (but it was a single), very clean and well equipped. The staff were friendly and helpful and I will certainly stay again when visiting London
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 May 2009

friendly staff but room tiny and fairly basic...
friendly staff but room tiny and fairly basic - have stayed in better 3 star hotels but location great.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 May 2009

Good location for my needs in London -...
Good location for my needs in London - very close to the British Museum and within easy walking distance of Euston station. I have stayed many times before and will stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 May 2009

Stayed for one night to attend a conference...
Stayed for one night to attend a conference at UCL, which was within walking distance.<br />Large room for a single. Tiny bathroom but as only me there that was no problem, and the bathroom suite itself was in good order and sparkly clean.<br />Tea tray and telly included in a reasonable area for a bargain priice can't be bad.<br />Pizza hut, Subway, and convenience store adjacent. Nice restaurants and bars within a couple of minutes walk. Felt like a safe area for those travelling alone.<br />Recommended without hesitation
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2009

We chose this hotel as a base for...
We chose this hotel as a base for a theatre trip and in that respoect it was perfect - just a 10 minute walk from Theatreland. The accomodation was perfectly comfortable, and the breakfast was of a good standard. The desk staff were very helpful, and allowed us to drop our bags there as we were 4 hours early for check in.<br />Don't be tempted by the pre-theatre meal though. For the price is was dissapointing, and despite the restaurant being empty the service was not great.<br />Otherwise excellent hotel for a London city trip.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2009

Mostly fine tv didnt work ...
Mostly fine, tv didnt work.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2009

Staff very helpful room perfectly adequate for a...
Staff very helpful, room perfectly adequate for a 'one night stopover', but not for a prolonged stay. Choice of satellite television channels very limited. Good location for central London and very good value for money. Excellent breakfast! Evening meal not taken, so cannot comment.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 May 2009

Conveniently placed very pleasant and helpful staff Good...
Conveniently placed. very pleasant and helpful staff. Good breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 May 2009

I stayed for one night on a business...
I stayed for one night on a business trip. The room was basic but clean. Staff were helpful in providing an iron and calling a taxi for me. Breakfast taken in good bistro the next morning. Overall excellent value for money for a central London Hotel - service could not be faulted.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 May 2009

Very good value hotel in a great location...
Very good value hotel in a great location
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 May 2009

The location being in the centre of London...
The location, being in the centre of London and close to several tube stations, is ideal for both leisure or business travellers. Although I didn't eat in the restaurant, it did look modern & had a nice feel. The reception staff were very helpful. My only criticism would be that the room needed a little updating but it was spotless & superb value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 May 2009

I had originally planned to stay for one...
I had originally planned to stay for one night, then changed my mind to stay for teo. I cancelled the one-night booking and re-booked for two. The hotel cancelled both bookings - AND IT WAS MY FAULT! Luckily they were able to accommodate me at the same rate, but it was a nervous few moments.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 May 2009

Staff friendly especially in the restaurant Room clean...
Staff friendly, especially in the restaurant. Room clean and comfortable.<br />Food excellent, delicious breakfast and I can recommend the steak!<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 May 2009

Good position mins walk from Euston Station Polite...
Good position, 10 mins walk from Euston Station. Polite and efficient staff.<br />Mattress let the experience down, gave me a bad back the following morning.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 May 2009

A few minutes walk from Russell Square tube...
A few minutes walk from Russell Square tube gets you to this very conveniently located Hotel. Checking in went without hitch. I'd booked a small double and was expecting something a lot smaller. The room was not big by any means, but for some reason I was expecting a cupboard with a bed in it. Room was in need of decoration but it was clean, as were the bed linen and the bathroom. Breakfast was typical hotel buffet style - only grumble was that I wasn't brought the toast that I'd requested but to be honest, I'd filled up on the rest of the fare on offer so no toast wasn't really a problem. As a woman staying on her own I would book this hotel again, I was made to feel very welcome. Check out was straightforward.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 May 2009

Great location for us as we were going...
Great location for us as we were going to the theatre and had arrived by train to Kings Cross, all walkable. All of the staff were friendly and helpful , breakfast the only meal we had was very good ( varied choice ). Obviously an old hotel and a little tired but clean with everything you need in the rooms. As with all London hotels no view but there again you are only using as a base .The small reception area made a fine informal sitting area. I would stay again, for this price range I would recommend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 May 2009

Room was ok but no double glazing and...
Room was ok but no double glazing and next to a building site so very very noisy starting early and lasting all day. Ordered breakfast in room, had to pay 5 extra but it didn't arrive and had to ring Reception to remind them.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 May 2009

Alright for short stay when most of the...
Alright for short stay when most of the time is to be spent outside the hotel
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 May 2009

The room was nothing like the pictures displayed...
The room was nothing like the pictures displayed on the website; I was disappointed in the room; the bed was pushed right up against the wall so you had to climb over to get into the bed and then climb over the person to get out of the bed. I certainly dont think it was value for money.<br />The occupants in the room opposite were very noisy and the creaking floorboards and door for the fire exit were also very noisy.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 May 2009

Although the room was a bit dark and...
Although the room was a bit dark and small, it was big enough for an overnight stay- near to hospitals where my conference was located and near to nice restaurants which gave NHS discount. Breakfast was excellent and nice to see tea/coffee facilities available in the room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 May 2009

This is a great hotel for a quick...
This is a great hotel for a quick weekend city break. Fairly cheap being in the centre of london. It does exactly what it says on the tin.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 May 2009

The hotel and staff were very nice lt...
The hotel and staff were very nice.<br />Poor quality of dinner, which we complained about, breakfasts were fine.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Apr 2009

Good basic facilities in an excellent location -...
Good basic facilities in an excellent location - value for money if you get a good rate. No frills but good enough to go again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Apr 2009

I checked in at a m on Budget...
I checked in at 3a.m. on Budget night - the reception staff were friendly, welcoming and efficient; the room was spacious and pleasantly set out, with coffee, tea, water and biscuits available. Bath water was nice and hot - I wished I was staying longer! Breakfast the next morning was well cooked and the dining room staff were again friendly and helpful. In addition, the hotel was reasonable priced. Really good value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Apr 2009

I have frequently stayed at this venue and...
I have frequently stayed at this venue and always request a quiet room when booking as I am a light sleeper.<br />At 02.35 having got no sleep due to a loud 'hum' in my room i rang reception and asked for a change of room. As the hotel was fully booked this was not possible. A member of staff came up to the room and verified that there was a very annoying non-stop sound but was only able to sympathise.<br />I managed about 4 hours sleep before speaking the next day at a conference - not ideal.<br />When i checked out i asked for a 50% reduction on the room rate as it was not fit for purpose.<br />I was offered 15% and a bottle of wine.<br />I am very disapponted with this I have stayed at this venue many times over the years.<br />I will be taking it up with the Chief Exec and my credit card company to see if I can be further compensated.<br />Its seems that despite requesting a quiet room when booking through Laterooms that the hotel was 'not aware' of my requirement.<br />Avoid room 109 and those around it at all costs !!!!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Apr 2009

This hotel was clean the staff friendly and...
This hotel was clean, the staff friendly and helpful and the room, although I book only a single, on a very cheap deal so expected the worst, was actually a reasonable size, with a/c and of a far higher quality than I would have expected. Breakfast was good too.<br />Definitely stay here again if I can get a similar deal.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Apr 2009

Convenient for Covent Garden West End on foot...
Convenient for Covent Garden/West End on foot
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Apr 2009

A great stay ...
A great stay
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Apr 2009

I stayed for two nights in a single...
I stayed for two nights in a single bedroom that was clean and surprisingly large. En-suite bathroom, clean and good size for a single bedroom, was dated a little bit but everything was functional. I had only breakfasts there usual continental and full English breakfast. Internet was not free as advertised.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Apr 2009

Hotel in a godd vicinity for restaurants and...
Hotel in a godd vicinity for restaurants and London sights. Convenient Bus stops outside hotel to take you to Leicester Sq. & Trafalgar Sq. <br />Small double rather small but clean and adapt if you only want to sleep here!<br />Excellent Breakfast and good service. All 4 of us would come here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Apr 2009

hotel clean and tidy lt br gt staff...
hotel clean and tidy<br />staff very helpful
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Apr 2009

the hotel was very clean and bedrooms were...
the hotel was very clean and bedrooms were a good size, not falling over each other when getting dressed. staff answered any questions i asked and were very knowledgable about the area.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Apr 2009

Very happy with the experience and will stay...
Very happy with the experience and will stay there again. Took a while to figure out the aircon (the room was very hot). Didn't eat in the restaurant in the evening but breakfast was a good standard.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Apr 2009

The Waverley is in a good position and...
The Waverley is in a good position and I found it clean and comfortable, especially the bed. Its not the Ritz, but if you want something that is good value for money with friendly helpful staff and a good breakfast its fine. My only complaint would be that the shower was fixed and low and not built for 6 footers.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Apr 2009

I stayed one night at the Waverley House...
I stayed one night at the Waverley House Hotel. When I arrived the receptionist was very pleasant, and I got to my room with the minimum of delay. I only had a single room (with bath), which was adequate for me. Although showing signs of wear, the room, bed and bathroom were all very clean, as were the towels and bed linen. There was plenty of hot water in the bathroom. The checkout process was quick and easy the next morning. All-in-all this hotel offers good value for money - it's clean but don't expect 5 star!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Apr 2009

Hotel very convenient for WestEnd theatre and shopping...
Hotel very convenient for WestEnd theatre and shopping - woudl definitely stay again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Apr 2009

Our room was very dated and needed some...
Our room was very dated and needed some tender loving care. The doors banged, the beds were very wobbly, the bedspreads had holes in them and the place just needed a refurb!<br />The bathroom was clean but quite shabby and uninviting.<br />Was woken at 5.30am by loud banging which continued until 8am, the staff explained it was the fire doors, not really acceptable when you want a nights sleep, they should put soft closers on them!<br />Breakfast was ok, big televisions in the dining room though so it was quite noisy first thing.<br />I did raise a few issues with the staff on duty who apologised and smiled sweetly!<br />Not worth the money and would not stay again!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Apr 2009

The room which was a good size was...
The room which was a good size was bright and airy with comfortable seating. The bathroom was clean and warm with a good selection of toiletries.<br />Breakfast was good with warm toast, tea and coffee when it was requested. Staff very pleasant and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Apr 2009

Room was fine but plumbing shower was aged...
Room was fine but plumbing (shower) was aged.<br />TV not working.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Mar 2009

The hotel was very comfortable and clean with...
The hotel was very comfortable and clean, with friendly staff and in an ideal central location. The only slight quibble I had was that the bathroom was chilly due to the radiator not working. But overall a very good place to stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Mar 2009

The food in this hotel was appauling it...
The food in this hotel was appauling, it was badly cooked, tasted horrible ... there are a number of close restaurants though so my advice woudl be to eat out
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Mar 2009

Great location Good standard rooms with great breakfast...
Great location. Good standard rooms with great breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Mar 2009

Excellent value for money lt br gt Room...
Excellent value for money.<br />Room was basic but adequate.<br />Service in the brasserie was excellent, food quality ok, price very reasonable.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Mar 2009

No complaints at all The room was a...
No complaints at all. The room was a twin bed with plenty of space, clean and tidy.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Mar 2009

Better than expected ...
Better than expected
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Mar 2009

Althpugh my room could have done with a...
Althpugh my room could have done with a bit of an update (furniture and decorations a bit tired), the bathroom was good, shower hot, toiletries provided, tea/coffee/biscuits/chocolate provided, staff very friendly and hlepful and the breakfast was to die for. All in all, 8 out of 10!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Mar 2009

Accessible location and standard accommodation It was not...
Accessible location and standard accommodation. It was not possible to adjust the heating in Room 506 or fathom out how to use the shower! Breakfast good plus the service.<br />Front desk clerk on the afternoon of 23rd had difficulty in locating the reservation details.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Mar 2009

I stayed at the Waverly on business -...
I stayed at the Waverly on business - I wish it could have been longer. Everyone was very friendly; my room was simple but suited me just fine and the bed (after a long flight) was divine. Breakfast the next day, for those that debate sleeping in, was well worth getting up for. In any case, the Waverly is great for sight-seeing, for touring museums and for attending the Theatre.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Mar 2009

Servicable room but very small for the cost...
Servicable room, but very small for the cost.<br />Could not work out how to operate shower
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Mar 2009

We came to London on a bussnes trip...
We came to London on a bussnes trip and needed to have the hotel convenient to travel to and from the train station. We was plesently suprised the room was nice and clean, modern and plenty of room (room 314) we had every thing we needed. A good night sleep!<br />The builders out said at the back of the hotel was driling when we arrived but soon finished work 5.00pm this did not affect us because we were out most of the day.<br />The food was great and the staff was avalable at all times.we was also to leave our baggage at the hotel after we checked out this was very helpful to us.,we picked it up at 6.30pm this was not a problem to them.<br />We would stay at this hotel again hopffuly in the near future.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Mar 2009

A good economy hotel Staff pleasant and helpful...
A good economy hotel.Staff pleasant and helpful.Room a bit cramped and bathroom had slanting wall making shower difficult to use if tall, but plenty hot water and big towels.Breakfast was good with free newspaper too.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Mar 2009

The hotel looks much nicer on the website...
The hotel looks much nicer on the website. Room was very basic and needs updating.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Mar 2009

Although needing updating a very clean and comfortable...
Although needing updating a very clean and comfortable hotel. Food is excellent, staff friendly and efficient. Ideally placed for where I needed to be.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Mar 2009

The main problem was that the room was...
The main problem was that the room was so hot that you had to use the air con unit which was situated actually in the room so at night you could either roast or try to sleep with a noisy air con unit above your head! Food was very processed eg cheese and biscuits consisted of a few jacobs crackers and strips of cheddar straight out of a plastic sleeve. I left my breakfast request on my door but when no breakfast arrived at 7.30 I checked my door and found the breakfast had not even been collected! I the requested breakfast which came 15mins later and they had the audacity to charge me for tray service! Room looked tired and bath looked very unappetising.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Mar 2009

Staff are friendly Enjoyed my stay Great location...
Staff are friendly. Enjoyed my stay. Great location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Mar 2009

Stayed here for night and it's great for...
Stayed here for 1 night and it's great for that - if I had to stay longer, I'd go for a double room, as the bed in the single room was incredibly small - about the size of a camp bed. Staff were very friendly, I didn't have the breakfast so can't comment on the food but the room was eqipped with a tray of free tea, coffee, hot chocolate, biscuits and water. Had a nice, quiet room and so overall, value for money despite the very narrow bed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Mar 2009

Very shabby room Probably the worst hotel I've...
Very shabby room. Probably the worst hotel I've stayed in this year. Paid about 100 and would still have thought it poor value even at half the price.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Mar 2009

Freindly staff good breakfast ...
Freindly staff, good breakfast
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Mar 2009

The Hotel was just what I needed for...
The Hotel was just what I needed for a one night stay. Close to the tube, comfortable room and bed, and excellent breakfast. Felt safe in Hotel and staff friendly, vey important to a female travelling alone. Will use this Hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Mar 2009

breakfast was poor warm orange juice sausages hard...
breakfast was poor, warm orange juice, sausages hard and had to ask for tea, coffee and toast
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Mar 2009

Stayed at the hotel over New Year and...
Stayed at the hotel over New Year and were wondering where we should go for food. Hotel were offering a 4 course meal for 25 a head so we decided to try it. Meal was lovely, service was great - a perfect start to our New Year celebrations.<br />Bar adjoining hotel was also ideal for a drink in the evening.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Mar 2009

The hotel is not very imposing but once...
The hotel is not very imposing but once inside it looked reasonable and reception was fine. <br />My room on the 4th.Floor was OK. Everything was just OK! - But I felt at the price it was disappointing. Bathroom small, lacking any special touches. Room the same and it was quite noisy.Breakfast was fine but you could walk off the street and have breakfast in the restaurant for 6.95 " as much as you want"! I was glad it was just one night as I would not stay again at that money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Mar 2009

The Waverly House Hotel was excellent was very...
The Waverly House Hotel was excellent, was very central for shopping and Theatre visit. Would book again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Mar 2009

What a little treasure right in the heart...
What a little treasure, right in the heart of theatre-land at a fraction of the price of most places close by. Rooms need a coat of paint and maybe a little updating but clean and comfy. Excellent breakfast and happy staff! (very rare in London).
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Mar 2009

Simple good value accommodation in central London close...
Simple, good value accommodation in central London, close to City, Oxford Street and the West End
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Mar 2009

Stayed one night as came down to watch...
Stayed one night as came down to watch a show. Hotel was ideally situated and the room was very clean and spacious. Larger than expected. We were on the side/front of hotel on 4th floor and could hear traffic noise but it didn't effect stay and you expect some traffic noise staying in central london. The breakfast was excellent. Plenty and very good selection. Would definitely stay at hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Mar 2009

In my opinion anyone looking for value for...
In my opinion anyone looking for value for money should consider a stay at Waverley House. The hotel is in an excellent position, close to the British Museum and within walking distance of Leicester Square. It is just a 4 or 5 minute walk up from Holborn station. Russel Square is closer but we don't like using the lifts there.<br />The staff were really friendly and efficient. The breakfast was very good, though the buffet area can be conjested as it's located in a tight corner.<br />This is the second time we have stayed and we will not consider any other hotel the next time we visit London. Our room was clean and adequate, though this time the small window had now view, looking to the rear of the hotel. Last time we overlooked the street, which was much better. We really don't need an expensive room / hotel in London, as we are out and about, returning after a show. The Waverley House suits our needs and we will return.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Mar 2009

We knew that the bedroom was small which...
We knew that the bedroom was small, which was fine. However we were not warned that we would be able to hear every sound from the interconnecting room. Also the fan in the bathroom didn't work.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Feb 2009

rather noisy room- as per their advert glad...
rather noisy room- as per their advert, glad only for one night
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Feb 2009

star hotel except for the bedroom which was...
4 star hotel except for the bedroom, which was more like 3 star and the bathroom which seriously needed refurbishing. Staf very friendly and helpful. Very clean. Food good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Feb 2009

The Waverley is a real find Like most...
The Waverley is a real find. Like most London hotels, the room was small, but I don't go to London to stay too long in my room! The staff were excellent - obviously well-trained, helpful and very friendly. The hotel was spotlessly clean and the food was excellent. I can see how the buffet might get a bit crowded, but I never experienced any problems. This was excellent value for money, particularly considering its location - look at prices for the Bedford, Russell or Park Inn if you want a comparison. I will definitely use this hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Feb 2009

TV didn't work When I asked for this...
TV didn't work. When I asked for this to be be fixed the Hotel informed me this was a satellite error which had been reported and would be fixed the following day.<br />Also there was no cold waterfrom the taps in the room. this meant having a shower was impossible as the water was too hot.<br />All I wanted from the hotel was a bed a shower and an evening watching TV after a hard day at work.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Feb 2009

Nice place in a great location Got a...
Nice place in a great location. Got a great Friday night deal and the room was everything I wanted for a short stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Feb 2009

Good choice of buffet breakfast ...
Good choice of buffet breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Feb 2009

Good value for money and friendly staff ...
Good value for money and friendly staff
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Feb 2009

very good value for money had to pay...
very good value for money had to pay extra for breakfast but well worth the money everything we needed was in the room
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Feb 2009

We thought that the hotel was good value...
We thought that the hotel was good value for London. Staff friendly and helpful. The breakfast ,served in the adjoining brasserie , was excellent. The room was fine, the only minor point being the noise from an adjoining room, which had a locked connecting door to ours. We would use the hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Feb 2009

Very cheerful and helpful staff ...
Very cheerful and helpful staff
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Feb 2009

Awful room in hotel dirty very small amp...
Awful room in hotel dirty very small & in need of much repair
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Feb 2009

The initial appearance is good but in general...
The initial appearance is good but in general the hotel is in need of refurbishment. The room was very warm and the bathroom temperature exotic. The room and corridor decor is very tired and dated but in general things seemed quite clean. Quiet with little noise from adjacent rooms. Lots of eateries around and within short walking distance of both tube stations. Nice location. Staff polite and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Feb 2009

Great value for money ...
Great value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Feb 2009

vrery satisfactory ...
vrery satisfactory
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Feb 2009

No obvious telephone number in room for room...
No obvious telephone number in room for room service and the receptionist tried to discourage me from using room service saying that there was a 10% discount in the restaurant if cam down!<br />Thr room was perfectly adequate with delicious biscuits, a bottle of water and very nice toiletries provided.<br />One snag! It was so hot when I arrived I almost fainted!! In the bathroom the toilet seat and ceramic floor tiles were quite warm.....
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Feb 2009

i had a room with an external noise...
i had a room with an external noise which woke me in the night a few times.<br />no idea what it was or where it came from.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Feb 2009

the hotel was perfect was in london to...
the hotel was perfect , was in london to see a show for my partners birthday, told them at check in and a bottle of wine was put in the room for us, <br />very good hotel well priced really nice and helpful staff<br />would stay here again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Feb 2009

I was stranded in London by the weather...
I was stranded in London by the weather and needed a cheap and cheerful hotel for the night. It was fairly cheap but not very cheerful, staff at times were rude, the decor is dated/old fashioned, my bathroom was new and clean which is more than can be said for the bedroom, this was tired, dated, grubby and cold. If like me you were needy then OK to use, if you are looking for somewhere nice to stay and enjoy the experience then find somewhere else.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Feb 2009

great location for city ...
great location for city
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Feb 2009

Nice hotel but bathroom a bit tired ...
Nice hotel, but bathroom a bit tired
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Feb 2009

L'hotel era pulito la colazione a buffet abbondante...
L'hotel era pulito, la colazione a buffet abbondante, varia e buona e alla reception cordiali, ottima posizione in pieno centro. L'unica pecca stato il fatto che la camera dava su un cortile chiuso e sullo scarico della cucina e c'era una forte puzza di fritto. Comunque ci tronerei chiedendo un'altra stanza.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Feb 2009

Well positioned for my purpose very satisfied ...
Well positioned for my purpose, very satisfied
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Feb 2009

A good location especially if you are a...
A good location especially if you are a female travelling alone. Staff very freindly and helpfull, clean room and breakfast was very nice.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Feb 2009

Very friendly helpful staff and breakfast as dood...
Very friendly, helpful staff and breakfast as dood as most London Hotels. Rooms looking a little old and tired but comfortable and all normal favilities provided
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Feb 2009

At first the hotel appears well appointed and...
At first the hotel appears well appointed and comfortable and I know from experience that London hotel rooms are never large and these weren't. The staff were very helpful and welcoming, the facilities within the room were fine. But it was the shabby nature of the decor that disappointed me. If the rooms had been a little better maintained I would have had no complaints. I would go back again but not stay for any length of time.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Jan 2009

Great value food and customer service was excellent...
Great value, food and customer service was excellent
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jan 2009

Hotel is basically fine nothing amazing but nothing...
Hotel is basically fine, nothing amazing but nothing bad either. Room was a little dated and could do with redecorating. Location is quite central and good for attractions though which helps with value for money. Russell Square tube station is very close, Holborn is just a minute or two further away.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jan 2009

Very well positioned within walking distance for the...
Very well positioned (within walking distance) for the West End. Could do with redecoration throughout but generally okay. Would definitely stay there again when visiting London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jan 2009

Water problem I'd read about was behind them...
Water problem I'd read about was behind them when I got there; helpful and efficient.<br />Very clean and large single room. So determined to clean I was forever sending the cleaners away. Breakfast attracted non-residents as well. Best value for money I've had in London.<br />Thanks Waverly!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jan 2009

We had booked one twin and one double...
We had booked one twin and one double room but were allocated two twins, and were told that the hotel was full so we couldn't be moved to our preferred choice.<br />Cheerful and generally helpful staff. Rooms clean but are somewhat drab with poor lighting and dull decor - could do with brightening up. Beds firm, but I found them comfortable.<br />Bar prices were cheaper than I expected in a central London Hotel!<br />Very convenient location.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jan 2009

For the price we paid I was really...
For the price we paid I was really impressed with the hotel. It was in a central location surrounded by a quality standard of restaurants/amenities etc. The room was comfortable (although it did smell of smoke on arrival) and the staff were really friendly and helpful with any queries. The buffet breakfast was really nice and the staff in the brasserie constantly checking everything met with expectations. Overall a great weekend!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jan 2009

The Bar manager on both nights was great...
The Bar manager on both nights was great frendly and very helpful. Jasper the breakfast waiter was fast and helpful and the food great.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jan 2009

Pleasant stay with excellent service Conveneint location ...
Pleasant stay with excellent service. Conveneint location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jan 2009

Rooms a little tired but we understand they...
Rooms a little tired but we understand they are revamping soon
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jan 2009

Good value for position whichg suited me perfectly...
Good value for position whichg suited me perfectly
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jan 2009

The breakfast buffet wasn't laid out very well...
The breakfast buffet wasn't laid out very well, creating unnecessry congestion.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jan 2009

Breakfast buffet was very full ...
Breakfast buffet was very full!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jan 2009

For a one night business stay this was...
For a one night business stay this was very good value. The room had no view through a frosted window but this didn't worry me. Unfortunately the hot water wasn't working so had an icy shower but the manager was upfront about this and took 15% off the bill which I wasn't going to ask for. I liked the staff who were extremely polite and helpful. The breakfast and evening meal were of a good standard and the meals were served by friendly and competent staff. At approx 70 for meal, room and b&b this was excellent value for my purposes. Would definitely use again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jan 2009

Rooms are small and daed however fab location...
Rooms are small and daed, however fab location for 1-2 night stay. Spoilt as a notice said hot water would be turned off at 8.30am and actually was not available from 8am - really not impresssed!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jan 2009

brillant ...
brillant
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jan 2009

The hotel was far better than we had...
The hotel was far better than we had imagined, and was ideally placed for the purpose of our visit
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jan 2009

out of days no hot water breakfast although...
3 out of 4 days no hot water, breakfast (although under heat lamps) was served cold. However very good location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jan 2009

Dreadful Just dreadful I've stayed here many times...
Dreadful. Just dreadful. I've stayed here many times over the last couple of years but it has deteriorated to the stage where I won't stay here again. This is the second time in a row that I have stayed in the hotel and found there to be no hot water in the morning. When I rang reception I was advised to "have a shower later" - not much use when I've got a meeting to get to!!! Plus they only offered me a paltry discount, and that was after much arguing on my part - so I still ended up paying 76 for a hotel room with no hot water! An absolute rip off. DO NOT STAY IN THIS HOTEL.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jan 2009

Check inand out was a bit slow and...
Check inand out was a bit slow and unorganised.<br />rooms and hotel are tired but clean, warm and comfortable.<br />Stayed at front of hotel and couldn't hear traffic from very busy road.<br />Breakfast was excellent and the best part of the stay, both the food and service given at breakfast was xcellent. Far better than any other London hotel I've stayed in and that's a fair few!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jan 2009

Poor connection to internet lt br gt Room...
Poor connection to internet<br />Room was very hot <br />bed was uncomfortable<br />basic and clean<br />would prefer to spend another 20:00 and buy a positive experience in a better hotel
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Jan 2009

Hotel in good central location Staff very friendly...
Hotel in good central location. Staff very friendly & helpful, water wasn't very hot but there was a notice in lift saying they had a problem although the staff didnot mention it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jan 2009

Good value good location and helpful staff ...
Good value, good location and helpful staff.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jan 2009

I had no hot water so was unable...
I had no hot water so was unable to take a shower. I was given some money back but in this day and age lack of hot water is unacceptable.<br />Small detail...although there was tea making facilities in my room, there was no cup.<br />The breakfast buffet had a lot of choice but was not heated properly and was therefore cold.<br />I was asked for my choice of tea or coffe at breakfast but this did not arrive until I had finished eating....and then without a tea-spoon!<br />I requested a newspaper for the morning but was disappointed that it was not outside my door as I would have enjoyed a read in bed, something I don't have the luxury of normally. It was waiting for me at reception, I could have gone out and got it myself.<br />The previous evening I had attended a social function. Despite leaving the do-not-disturb sign out, I was awoken by a knock on the door at 8am asking if they could clean my room. The whole idea of using a hotel after my function was to have a lie in and sleep off a potential hang-over. Thankfully I didn't have one as being woken up at this time would have made matters worse.<br />Over all I was not impressed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jan 2009

only prob it was sunday and i had...
only prob it was sunday and i had train to catch and breakfast was not until 8 but at this time they were still only setting up
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jan 2009

stayed in room friday to sunday no hot...
stayed in room 202 friday to sunday no hot water sat & sun recieved 50 off bill.tv reception very poor.but no compliants about rest of stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jan 2009

The room lacked a shower despite shower head...
The room lacked a shower, despite shower head. Sadly, the exchange heater broke down for our New YEar stay which meant no hot water (except from kettle to sink!). The staff were personable, on their toes and very friendly which helped overcome all blips. What a shame someone cleaned the walls which has stained and bleached the edges of the carpet s- surely the insurance will cover their replacement? Someone also needs to get inside the lift and clean the nooks and crannies - the slightest cob web or old aged stain can leave a lasting negative memory. Overall, the hotel was located excellently for getting into London via Russel Square tube station, and for the New Years Eve fireworks was just awesome. Even the next day, the 10 minute walk to Parliament Square was easy and refreshing to see the New Years Day Mayors Parade. A bit short staffed in the breakfast room, but heh, its the seasonal period and on the whole, the staff present more than did their share to overcome missing staff. Well done Waverley!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jan 2009

Myself and my fiancee stayed here after seeing...
Myself and my fiancee stayed here after seeing a show in the West End. The location was perfect - just 4 stops on the train or a short walk, whichever you prefer. The staff were very friendly and courteous and helped us with directions. The buffet breakfast was great, very enjoyable and plenty to choose from. Over all, a great value hotel, great location, everything you could ask for.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Dec 2008

I've stayed at The Waverley House a few...
I've stayed at The Waverley House a few times and found that some rooms are better than others. Generally it is a reasonably priced hotel for the standard and in a great location in central London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Dec 2008

I usually stay it Thistle Hotels when staying...
I usually stay it Thistle Hotels when staying in London. Whilst the Waverley was not quite as grand as some Thistle's it was good value for money. The staff were friendly & helpful. I would be happy to return.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Dec 2008

Good Friendly hotel Great location central London ...
Good Friendly hotel. Great location central London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Dec 2008

I liked this hotel The decor is rather...
I liked this hotel. The decor is rather old fashioned, and the single room was not large, but the hotel was clean and well maintained. Unlike many older hotels, they had invested in modern double glazed windows. The location is great, near Russell square, with late night convenience shops, and a late night bookshop. Less than 10 mins walk from the tube. In the morning, you could hear the traffic. I was on 5th floor, and presumably the noise is greater on lower floors, but that's part of being in central London. Breakfast was good - full English plus some continental options. Good value for what I paid.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Dec 2008

fine ...
fine
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Dec 2008

Very small boxy single room Shower not working...
Very small boxy single room. Shower not working because of broken knob. Probably go for a larger double room next time.<br />Very convenient location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Dec 2008

Very well placed for major sightseeing and other...
Very well placed for major sightseeing and other atractions in central London. Well served by the Picadilly Line, which runs to Heaathrow. Nice restaurants in the vicinity
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Dec 2008

I like this hotel as it is walking...
I like this hotel as it is walking distance to all the shops and attractions, close to the train stations, and convenient for work. Being on a main road I don't need to worry about getting back in the dark. The staff arefriendly and helpful, and the breakfast great, and even if not included in the room rate they are reasonably priced. The rooms are cosy and have everything you need, and the hotel costs less than some that have far less comfort.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Dec 2008

Very good value for money - nice to...
Very good value for money - nice to find the bar open late when we got back and the superb buffet breakfast was available until midday on Sunday which is handy if you want a lie in. Very close to everything - Oxford Street, Leicester Square etc. The tube is minutes away, but we only used it once and chose to walk everywhere.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Dec 2008

It was a good hotel for the money...
It was a good hotel for the money I paid
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Nov 2008

I deliberately paid more to get a twin...
I deliberately paid more to get a twin room so that I had more space and having read other comments from guest surveys I asked for a quiet room at the back. The room was comfortable and the bedding clean. I had trouble getting the heater to work and the shower head was awkwardly positioned but other wise the room was fine. The location is great being near the tube and lots of bars/cafes. However, I ate in the restuarant both nights where the food and service were excellent. Unfortunately the breakfast in the morning was not so good. It was very late setting up on both mornings and the food was barely luke warm, while the room was also uncomfortably cold.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Nov 2008

Not much room in the shower due to...
Not much room in the shower due to the sloping roof.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Nov 2008

good breakfast with attentive and pleasant staff ...
good breakfast with attentive and pleasant staff
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Nov 2008

Room on th Floor OK but drab courteous...
Room on 6th Floor OK but drab, courteous staff, overall pleasent atmosphere.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Nov 2008

I really enjoyed my stay at The Waverley...
I really enjoyed my stay at The Waverley. The staff were very friendly and helpful, and housekeeping was very efficient. I did feel that my room was rather small, however, the bathroom was lovely and everything was kept spotlessly clean. This was an excellent value break with a great location in Central London, and the breakfasts were delicious! I will definitely stay at The Waverley again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Nov 2008

glass lift was filthy phone didn't work in...
glass lift was filthy, phone didn't work in room, steak was excellent but spoiled by sub standard salad and veg.<br />room old fashioned and needs decorating but good price through laterooms so not too concerned.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Nov 2008

This place is fine for short business stays...
This place is fine for short business stays - very basic but central and i advise asking for a room at the back of the hotel for a quiet night!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Nov 2008

Roome fairly spacious Sheets clean Bathroom clean Decor...
Roome fairly spacious. Sheets clean. Bathroom clean. Decor and carpet needs refreshing.<br />Good for business purposes- apart from traffic noise .
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Nov 2008

excellent location although room was a fair size...
excellent location. although room was a fair size it was rather tired looking - the bathroon shower screen was hanging off & there was a mountain of debris down the side of the loo. Was ok value for money booked through laterooms & reception were very professional, but wouldn't pay full price
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Nov 2008

The room was very pleasant but there are...
The room was very pleasant but there are a lot of sweaking floorboards.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Oct 2008

really good value for money The room was...
really good value for money. The room was a bit dated but clean and of decent size..
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Oct 2008

A good hotel and an excellent location Waverley...
A good hotel and an excellent location. Waverley House is a comfortable, pleasant hotel with equally pleasant and helpful staff. Check-in was prolonged a little by staff unfamiliarity with the credit card machine but that was only a minor blip in what was an enjoyable stay. The concierge service was especially helpful and the room was clean and well-appointed. I would heartily recommend the Waverley House hotel for a short stay in the capital. The dining area was busy at breakfast time but staff circulated efficiently so there were no unnecessary delays. Food was solid English fare and customers seemed to relish what was on offer.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Oct 2008

The Waverley House Hotel was situated in a...
The Waverley House Hotel was situated in a very nice and very central location; the building was charming and old-fashioned and the people at the reception were polite, though not extremely personable. My room was comfortable and contained all the necessary features; I had a nice bubble bath and some hot chocolate before bed, and though the TV didn't have any premium channels, this wasn't such a big deal. Breakfast was included, served in the attached restaurant; it was served buffet-style, with enough variety and excellent quality.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Oct 2008

The room had the smell of cheap air...
The room had the smell of cheap air freshner. So thick it stuck to the back of your throat! Very expensive for the quality of the room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Oct 2008

Very friendly and helpful staff who were happy...
Very friendly and helpful staff who were happy to give directions and advice on how to get to various places. They were willing to store my bag for 4-5 hours after check-out, which is great if your flight leaves late like mine did. While everything was small, this was a great location in central London, only a few easy blocks from the Tube station. While they ought to consider having free wi-fi for guests (most U.S. hotels do), there is a Costa coffee a few storefronts down that has free wi-fi.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Oct 2008

Hot stuffy bathroom shower difficult to start sink...
Hot stuffy bathroom, shower difficult to start, sink filled to brim whilst cleaning teeth!, TV very old, all fittings old, DIY type wardrobe, hard narrow beds, noisy adjacent guests and in the corridor outside at 3am.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Oct 2008

Good location but expensive Coffee served with breakfast...
Good location but expensive. Coffee served with breakfast was undrinkable
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Oct 2008

there has clearly been a fair amount of...
there has clearly been a fair amount of money spent in refurbishing an old building, but the building has still won. OK it all worked and if all you want is somewhere to sleep you could do worse, but the price is generous.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Oct 2008

I would have liked a quot maybe quot...
I would have liked a "maybe" box for the question "would you stay here again?". Good points: The hotel is in a good location and for the money represents reasonable value. The rooms are air-donditioned and adequate for somewhere to sleep. The bed linen and bathroom were clean.<br />Bad points: I would not want to spend any time in these rooms, the singles are very small and the bathroom extremely so. You have to manoeuvre around the door to move around in there. The corridors are shabby and the carpets stained. The room was a bit tired. My biggest issue was that there was a major power cut in the area during the evening. This was not the hotel's fault (obviously) but it was over by about 10.30 - 11pm and yet at 7.15 the next morning they were only then resetting the boiler. There was no hot water at all. This was extremely poor. The lift was also out of action at midnight when we returned to the hotel. OK for us as we are able-bodied but there are a LOT of stairs at this hotel and I imagine it caused some people considerable distress. In my view the hotel should have taken action to ensure hot water would be available for guests the next morning, not waited 7 or 8 hours to reset the boiler.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Oct 2008

This was way better than I was expecting...
This was way better than I was expecting for 79. Nice hotel, clean, great location (just round corner from British museum) and nice en-suite room, helpful staff.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Oct 2008

Great location for tourist activities I extended my...
Great location for tourist activities. I extended my stay but was disappointed that they would not give the rate that I was offered through laterooms.com.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Oct 2008

Friendly - well placed for west end -...
Friendly - well placed for west end - couldn't fault it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Oct 2008

Great location - min walk from tube and...
Great location - 3 min walk from tube and 10 mins into Holborn. Room fine clean and presentable, although bed a bit ramshackled: it rocked & creaked terribly with every movement. TV was difficult to see as it was on a normal stand - needed to be higher. Attached brasserie is excellent and food looked very good, though I decided to walk about and find other places to eat. No bath (standard for London) and bathroom generally quite small, as was room itself. Service and staff fine, very polite and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Oct 2008

I emailed the hotel a week before my...
I emailed the hotel a week before my visit to ask about off site parking and congestion charge but didn't hear anything not even a confirmation email so I was really disappointed with their efficiency. When I got there I was pleasantly surprised - the entrance was clean and airy, the staff were helpful and provided all the information I needed. The rooms were very well equipped with tea, coffee, hot chocolate, cookies, full range of products in the bathroom. Breakfast had all the variety you could think of and plenty of quantity. Bar in the evening was clean and quiet and we were allowed to take our drinks to the sofas in the entrance hall to be more relaxed. Would definitely stay again - 99 pn twin room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Sep 2008

I always use this hotel when I stay...
I always use this hotel when I stay in London,it is a very nice clean hotel and the service is excellent also it is very central to kings cross and covent garden being a 5 minute walk away.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Sep 2008

A little expensive but the room was clean...
A little expensive, but the room was clean and tidy, although small single twin beds rather than the double I'd booked.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Sep 2008

THe furniture in the lobby looked like it...
THe furniture in the lobby looked like it needed to thoroughly cleaned. The lift looked like it hadn't been dusted or cleaned in any way for months. Likewise my room didn't look lik it had been dusted or vacuum cleaned for a while. There were very long female hairs all over the place and I even found one in the bed!<br />The menu in the brasserie promised much, but the Lamb Shank was so overcooked that I could not cut into the meat and had to complain. To give them their due, the steak that came after the complaint was cooked exactly to my specification.<br />The breakfast buffet was tepid. the sausages were overcooked and the scrambled egg looked like a wobbly yellow jelly - one solid lump of shiny wobbly plastic looking stuff. I may be doing the egg a disservice; it may have tasted delicious; I just could not bring myself to try.<br />In the main, the staff were pleasant and helpful, however. The receptionsits who were on duty when I checked out need to be trained in customer service. In every other hotel I have ever stayed in (and I stay in lots) I am given a printout of the bill so that I can read through it and check that no errors have crept in. The pair on receptionists who were on duty when I checked out thought that my request was very novel and they couldn't understand why I would not just pay when they told me the total amount of the bill. As it happens, there was no problem with the bill. It's their attitude that I object to.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Sep 2008

The value for money was really poor the...
The value for money was really poor; the room was tiny and not worth the 130 cost. We have stayed in other hotels very similar in London for only 60 per night.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Sep 2008

Very good location and thats about it Adequate...
Very good location and thats about it. Adequate.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Sep 2008

Nice central location near Holborn Lots of places...
Nice central location near Holborn. Lots of places to eat around.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Sep 2008

Very handy location Helpful staff and good value...
Very handy location. Helpful staff and good value for money ( if booked at Late Room rates!)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Sep 2008

Hotel is on a very busy road and...
Hotel is on a very busy road and even though I was on the top floor (7th) the noise of the traffic was constant throughout the night because the double-glazed window was completely ineffective. The hotel has obviously undergone some refurbishment and was very tidy, but the bedroom furniture was a mix of out of date and new. <br />I was concerned about the tv being situated so close to the bedroom door as I had to manuevre my way round it with a small suitcase, and would be worried about how quickly someone would be able to exit the room in the case of an emergency.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Sep 2008

Ideally located within walking distance of Covent Garden...
Ideally located within walking distance of Covent Garden and a bus stop to Waterloo outside the hotel. Spotlessly clean, helpful staff and a wide choice of food for breakfast! We would certainly stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Sep 2008

Relatively small single room but not tiny by...
Relatively small single room, but not tiny by London standards. Room was clean, shower head was ridiculously low if you are taller than 5'! Received earliest housekeeping knock - ~7.45am, so ok for business but not the best for leisure. Breakfast was in a nice room, plenty of food although relatively small selection. Would consider staying there again, but have stayed in better places in London and would try them first.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Sep 2008

Only my usual minor niggles Each room I...
Only my usual minor niggles. Each room I stay in seems to have a sink which drains very slowly and the hotel appears to use the Freeview service to provide the extra TV channels which is fine but there is a often a lip-sync problem which is off putting. Minor things put makes washing a bit more of a chore and TV not very useable.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Aug 2008

Very good decent hotel clean friendly good location...
Very good decent hotel, clean, friendly, good location. recomended.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Aug 2008

Friendly and helpful staff room clean and comfortable...
Friendly and helpful staff, room clean and comfortable. Good breakfast but organisation of this was poor, but staff were keen to put things right when asked. Convenient place to stay, within easy reach of all attractions
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Aug 2008

The hotel was fine for the cost however...
The hotel was fine for the cost, however it could have been a little cleaner in the bathroom department. The staff acted professionally and they were very helpful and efficient. The breakfast was very good. The hotel is well situated for the West End and Russell Square tube station.<br />Regards<br />John<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Aug 2008

Good hotel with very warm and friendly staff...
Good hotel with very warm and friendly staff.I was very impressed with the staff and would stay there when next am in the UK.<br />The beds were so small I almost fell off the bed and ended up hurting my ear.There was no internet facility in the rooms.I hope this can be improved upon,to make it even better.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jul 2008

After getting no sleep or not enough sleep...
After getting no sleep or not enough sleep where I was staying; independent hostels dormitory style in London, I opted to go back to staying in hotels. I don't like to do this, as they are overpriced, but when the dark circles under my eyes become that bad, I must. Laterooms can be good for that, although when you count it against other currencies, it's not. Last Saturday, I called a hotel I knew in Notting Hill who told me they had availability. I checked the room, and it was hideous, and 50. I went to the library around the corner and in 15 minutes on laterooms.com, I had found a hotel in Bloomsbury, an area I had only been to a few times. I took the underground and checked in not long after check-in time. Lovely old hotel this one. Lovely room. Very clean, quiet, has a lift for luggage. Really charming. I was a bit perturbed when the concierge girl ran my credit card for 614 for the room when it was only 49. My room number was 614. The window in the room was good; ventilation, and one of those British windows you could open wide or open at the top. I was at the side and back of the hotel, though, and I could hear conversations from the two cafes in the lane way which was very annoying. And the guy across from me said to someone, "why does she have a DO NOT DISTURB on their door" which I thought was odd that he would say that. Was he expecting suicide? I'm a public figure, not a suicidal maniac, although, I guess there are a lot of public figures that are, right!! But yes, a lovely hotel. The staff the next day were super nice and so helpful and bright. They had an old-fashioned luggage storage service which was efficient and charming. I had a late lunch about 5pm, and had earlier eaten at 7.30am. The lunch was at Cagney's in the lane way; it was terrible, really terrible. Poor Jimmy Cagney!! They want to use his name but it was awful, as was the place a shambles and dreadful dreadful staff. Don't eat there. It didn't fill me up at all, so I went to the bistro at the hotel and bought a bowl of French Fries (unusual for me to eat such things, but they were great). Breakfast at the hotel was available all morning, but I think most of these people came from the most hick towns in Britain; not anyone I'd want to share my time with!! Really odd for this type of hotel, although I guess it's the price. Breakfast was terrible, though. A shambles. They need more staff and perhaps another room! I'd stay here again, though. The area has parks nearby for jogging or walking or bird watching, and the Shaftsbury area and Tottenham Court Road are not far away.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jul 2008

Good location for my business location Efficient staff...
Good location for my business location. Efficient staff and very nice brakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jul 2008

Far too reliant upon the fact that they...
Far too reliant upon the fact that they are in Central London. Service was appalling sometimes to the point of rudeness by the reception staff. Was told at 10 pm that if I needed toiletries, I should go to a 24 hr chemist down the road. As a lone female traveller I didn't fancy the prospect of travelling around London alone in the evening. Other than that the breakfast was good and the room was ok.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jul 2008

I stayed on a Sunday night and thought...
I stayed on a Sunday night and thought the hotel was excellent value for basic accomodation in a great location. I had a twin room which was quite spacious and located at the back of the hotel so it was very quiet.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jul 2008

Very convenient location Room clean and all necessary...
Very convenient location. Room clean and all necessary services were there. View was not good but I requested a room not facing main road. Food was reasonable and breakfast, self service was good and set one up for the day
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jul 2008

Here is an example of the hotel's customer...
Here is an example of the hotel's customer service. I left my beg while I went to get juice from the breakfast bar, seconds later the beg was missing. I rushed to the reception, then back to the restaurant, my heart racing. When a receptionist/manager called Marcin came out of the kithcen, I told him my bag was stolen. After a few questions about where did I leave the bag etc, he told me he took my bag and left it in the kitchen to teach me not to leave my bag on the chair. Needless to say, I did not find such "lesson" helpful at all, not did I need that kind of stress first thing in the morning. I though about teaching him a lesson and report that the purse had gone from my bag (it did not), but truth to be said, I was in a hurry and also felt a great desire to leave the hotel mmediately, never to return again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jul 2008

For excl breakfast I was given a small...
For 109 excl breakfast I was given a small single room. The big problem was that the window had been painted shut so that the room was airless. Although there was air conditioning and in fairness the staff offered to move me, I should not have to be pointing this out.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jul 2008

Good clean functional hotel in a good position...
Good clean functional hotel in a good position in central London...Have stayed before...will stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jun 2008

Pubic hairs in the bathtub a thin latched...
Pubic hairs in the bathtub, a thin latched door between me and my loud neighbors. Pluses: good air conditioning, good tea service, but why stay in a charmless dirty place like this with a cleaner chain up the road for less money?
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jun 2008

Excellent value for money perfect location and a...
Excellent value for money, perfect location and a very decent hotel. I'm almost reluctant to recommend it in case I can't get a room there next time I want to!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jun 2008

Only downside was the Maid knocking on all...
Only downside was the Maid, knocking on all the rooms about 7am!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jun 2008

Arrived for a night stay to be told...
Arrived for a 2 night stay to be told there was no hot water until atleast midday the following day ! Was offered 20 per night reduction but no alternative showering facility, so found another hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jun 2008

Well what can I say I checked in...
Well what can I say, I checked in and was told there was no hot water, the boiler was broken. I went to my room and the key didn't work. BAck down to reception and had to get another one. Got into my (very small) room to be greeted by a view of a brick wall. It was a hot day so opened the window to the smell of everything the kitchen was cooking..uurrrgghh. Sat down to watch a bit of telly and then noticed there was a 2 inch gap between the bottom of my door and the carpet. I could hear everything outside and no doubt everyone else could hear me. I looked at the other doors on my landing and they were all the same....big gaps!!!! I stuffed the gap with one of the towels from the bathroom and started to watch telly. It was a noisy night. Got up to have a shower and even though I was told the boiler had been fixed, mine was a very cold shower....not good. After this I went for breakfast in the diningroom. Don't believe the other reviews, it was very poor and I had to ask for coffee three times. I insisted for a reduction in the room rate due to the shower and got 30 pounds off. This hotel is simply not worth the 159 pounds rate. The Park Inn on Russell Square (where I usually stay) is the same rate but is an entirely different experience, one which I reccommend. DOn't waste your mony on this hell hole.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jun 2008

No hot water for two days and no...
No hot water for two days and no offer of compansation, simply a photocoied letter of apology, not even signed
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jun 2008

Everything was good about the hotel except for...
Everything was good about the hotel except for two problems. The first was the internet connection. One of the reasons I stayed here was because it advertised wi-fi. When I asked if the provider took debit cards I was told that they do. They don't. Fortunately I logged on to next doors wi-fi, who did take debit cards.<br />The second problem was on the Sunday morning when there was no hot water. Their boiler had broken down. No compensation was offered. In a Travelinn I would have got my money back; here you didn't even get a free breakfast. Just a 'sorry'. A bit weak.<br />However, the hotel is well located, the room was fine at the price I paid, the breakfast was nice and the staff generally helpful. I'd stay here again and hope the challenges were sorted next time.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2008

The hotel is basic and a little tired...
The hotel is basic and a little tired and dated. That said, the bed was reasonably comfortable and the air conditioning fully functional. One plus is the bistro/bar which had considerably more character than most hotels, and was showing live football in the evenings. Breakfast was also very good, although the coffee was the only disappointment, being extremely bitter for a breakfast brew. Overall, when late discounts are available, if offers value for money. I will be returning to visit again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jun 2008

Not much to look at either inside or...
Not much to look at either inside or out. Having said that then the room was very clean and tidy and a spotless bathroom. Tv did not work very well. A most excellent breakfast provided !! A bit steep on value for money but it did the job well !!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jun 2008

The staff were very friendly and helpful There...
The staff were very friendly and helpful. There appeared to have been some effort to attend to my request for a room in a quiet part of the hotel. Room facilities were good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jun 2008

I have to buy an adaptor for EU...
I have to buy an adaptor for EU electronics myself. All adaptors are out. This makes me a bit uncomfortable.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jun 2008

Great hotel in a very nice location minutes...
Great hotel in a very nice location. 5 minutes walk from Holborn tube station. Would definately look at this hotel as my first choice next time I visit London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jun 2008

Lack of hot water in the morning ...
Lack of hot water in the morning
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jun 2008

Very conveniently placed ...
Very conveniently placed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jun 2008

Excellent hotel would definately stay here again ...
Excellent hotel...would definately stay here again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jun 2008

overpriced manky hotel I suppose in central London...
overpriced manky hotel, I suppose in central London that's what you expect , would be a 30 a nignt anywhere else I paid 100+
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 May 2008

Have stayed many times but on this occasion...
Have stayed many times but on this occasion myself and my traveling companion were totally ignored by two of the waitresses at breakfast. We were looked at but ignored (much to the amusement of other guests). I wrote the complain but heard nothing back. This is an exception as usually the staff have been excellent but on the occasion things fell below standard it could have been handled better.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 May 2008

Fabulous breakfast ...
Fabulous breakfast
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 May 2008

I am satisfied with my selection I am...
I am satisfied with my selection. I am happy that the given information was true. Thank you!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 May 2008

Checking in and general assistance was very good...
Checking in and general assistance was very good. Room was reasonably comfortable but shower was very confined. Requested early morning call did not materialise. Service in the restaurant was cheerful but slow and dinner was very disappointing. Breakfast was much better. Hotel is well positioned with close proximity to the British museum.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 May 2008

Few points which could be ameliorated The bed...
Few points which could be ameliorated : The bed was confortable but very noisy!!! When I went to take a shower I almost be burnt badly as the water was very hot even with the termostat on the lowest position 20C!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 May 2008

This is a pleasant clean hotel with decent...
This is a pleasant, clean hotel with decent staff and customer service. The rooms are well presented, if not that big, and the touches such as bottled water in the room, aircon, and soap/shampoo are often missing in London hotels of this price. The dining room is basic, but effective, with a good menu and a lively atmosphere, and the breakfast is also up to standard.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 May 2008

Good central location staff very friendly room comfortable...
Good central location; staff very friendly; room comfortable if too hot; breakfast excellent with free newspaper.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 May 2008

Excellant service again spoiled by a mediocre breakfast...
Excellant service again spoiled by a mediocre breakfast
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 May 2008

In need of staff training and refurishment ...
In need of staff training and refurishment
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 May 2008

For me this hotel is in a great...
For me this hotel is in a great place, being walking distance from Euston station but close enough to Covent Garden, The Strand, the West End to walk there also. The service in the restaurant for breakfast was awful - I managed to eat the whole of my breakfast (it's buffet) without ever being asked if I wanted, tea or coffee, or toast! Reception service and friendliness was very good though - full marks there. I've stayed here many times and will continue to do so, it's cost effective, decent enough without being expensive.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Apr 2008

Furniture is about years old I wouldn't stay...
Furniture is about 15 years old. I wouldn't stay here again... it seems clean, so it could be a last resort if there is absolutely nothing else.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Apr 2008

The hotel is an old beautiful and characterful...
The hotel is an old, beautiful and characterful building with a broad staircase that sweeps round an old-fashioend lift. Very nice. It's located near a square and is near some small restaurants (including Italian, and Greek down the main road) and at least one "real" pub with some real ale in it. The area had a local feel to it, like a small town, and people were friendly at giving me directions. Super.<br />The hotel receptionists were polite, efficient, and had a pleasant and calm manner. However, they didn't smile which interfered with my initial feeling of fun and pleasure at being stood there. However, there were free quality magazines (Time, Newsweek) and newspaper (Telegraph, if I remember correctly) and one receptionist fetched me a brochure of places to go. These places were restaurants, theatres, etc. listed by category, not locality and were spread all over London. Not much use for a 1-night stay.<br />The room was clean and comfy, big enough. There were too few plastic pots of milk (4) - I need 2 per drink to notice the effect, as they're only small. It's a small thing but an iritation. The TV had extra channels (Freeview?) so there was more to see than regular TV. The bathroom had no bath (no problem), just a shower and the usual basin and loo. The shower head was absolutely fixed to the wall - fixed height (too low) and fixed angle (straight down) so I had to bend my knees a bit and stand next to the wall. And I couldn't lift off the shower head to rinse the parts that fixed heads cannot reach (I'm not THAT acrobatic).<br />Breakfast is found in a fairly modern-looking L-shaped long room populated with small aquare tables and hard chairs. There was plenty of fruit juice - very nice. The food was self-service which usually helps you get exactly what you want. However, the only eggs were scrambled and all the food was just warm rather than hot - fine for a warm day but not what you'd want on a chilly morning. The staff were a bit cool too! Everyone working here appears to be foreign (European). There's more chance of friendly chit-chat with people born here and who therefore find casual language in English natural and easy. They could smile though! However, the worst thing about the breakfast room is that there are two TVs, one at either end. Sitting there you get an unwanted stereo effect that is out of synch. The effect is very odd, irritating and nausiating. <br />The place was fine for function, although I'd hesitate about a stay with a lady friend. For that I'd like a better breakfast area, newer refurbishment in the room, and people that smile!<br /><br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2008

Good location Great breakfast ...
Good location. Great breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Mar 2008

Room was next door to a generator hence...
Room 109 was next door to a generator hence a sleepless night. Wall lights were there but nothing to switch them on.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Mar 2008

Breakfast poor - no fruit limited jams Room...
Breakfast poor - no fruit, limited jams. Room drab and bathroom old fashilned with poor shower pressure.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Mar 2008

My shower did not work nor did my...
My shower did not work, nor did my sink, and the hotel staff did nothing to alleviate this. I left angry and would never come back.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Mar 2008

A fully representative example of all that is...
A fully representative example of all that is bad about hotels in London. An appalling small room, with clapped out furniture and food that was clearly the cheapest available. <br />This is the kind of place that makes me ashamed to be British.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Mar 2008

Hotel easily accessible to central London A quant...
Hotel easily accessible to central London. A quant 20's style hotel. Buffet breakfast good
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Mar 2008

pleasant enough though nothing spakling Entrance up an...
pleasant enough, though nothing spakling. Entrance up an alley way was a little off putting. As as constant smell of the "Lush" store beneith.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Feb 2008

very good the staff very friendly and where...
very good the staff very friendly and where there to assist with any thing asked of them i would stay again ..... hopefully soon
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jan 2008

Expected more for per night Room was small...
Expected more for 120 per night. Room was small, with heating on far too hot, with heating off too cold. A small dog could have got through the gap under the bedroom door and the window couldn't be locked. Staff were friendly and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Nov 2007

I stayed at this hotel on the th...
I stayed at this hotel on the 16th and 17th November, I have got to say that my room (although it could do with a lick of paint) was very nice, the bathroom could do with replacing but the shower was better than mine at home!! When we arrived the person on the front desk was very pleasant and made us feel very welcome. Breakfast was a buffet and was constantly being topped up, the waiters were always on hand to fill your coffee cup (I hadn't even finished my last mouthful and the waiter was waiting to fill it up) I was really pleased with the staff and the hotel, like I said before the hotel could do with a lick of paint but I would definitely stay there again. It was in walking distance of Covent Garden and Oxford Street and the West End, the staff are also very helpful with giving you directions!! I would recommend people to stay there, but at the end of the day your not going to please everyone!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Nov 2007

The Waverly staff restaurant and front desk particularly...
The Waverly staff, restaurant and front desk particularly, were equal parts negligent, unsympathetic and hostile. This is unfortunate as the condition of my room and the hotel were very good given the cost. The way communication is transmitted among employees needs to be tidied up as there was much misinformation given regarding check-in, and check-out procedures, along with general attitudes. Restaurant service was barely there - once having waited for nearly three hours for dinner to be delivered to my room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Oct 2007

Friendly Reception staff and pleasant associated restaurant also...
Friendly Reception staff, and pleasant associated restaurant also used for breakfast. In very good decorative order (mid 2007).
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Sep 2007

Friendly welcome room available earlier that stated Excellent...
Friendly welcome, room available earlier that stated. Excellent location. Room clean and tidy. Excellent breakfast. Would definatly recommend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Aug 2007

Room VERY small Staff on reception particularly unhelpful...
Room VERY small. Staff on reception particularly unhelpful. Would not stay here again if they paid me 130/night!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jul 2007

did not have our rooms as booked wanted...
did not have our rooms as booked, wanted to charge more....
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jun 2007

I've stayed at this hotel a few times...
I've stayed at this hotel a few times just because it's well located for me, but it's definitely not my first choice in the Bloomsbury area.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jun 2007

When I checked in I found the reception...
When I checked in I found the reception staff to be efficient and friendly although I found the decor in the room to be a little out of date and felt it could have done with a refit. However, it was clean and everything seemed to work at first.<br />My issue with the hotel is regarding an incident in the morning when I discovered that the hot tap in the bath didn't work, which meant that a bath or shower was not an option. I requested use of another room, but as the hotel was full this was not a possibility. Reception offered to send someone to have a look at it, but as I was in a hurry and I could not be certain that they would be able to fix it I declined this and made do with the sink.<br />I asked for a discount when checking out shortly after. The receptionist checked with the manager, who offered 10%. I did not feel this was sufficient as it still meant paying just under 90 for a room without a working bath or shower. The manager refused to increase the discount firstly claiming that I could have had a bath, which showed that he hadn't understood the problem, then saying that I should have reported it to be fixed, at which point I reminded him that I had but there wasn't time for this. I found his manner abrupt and dismissive and because of this I would not consider staying at the Waverley again. Their comments card talks about high levels of customer service and hoping that they make you feel special. This is all well and good but when it came to resolving this particular issue I felt they fell short on both points.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jun 2007

This hotel has been smartened up a bit...
This hotel has been smartened up a bit since last time I stayed, my room had air conditioning (which worked) The room was a bit small but adequate. My rate icluded full breakfast which was good. I was able to leave my case there all the day before I checked in an most of the following day which saved me a bit at left luggage. Location is good - walking distance from Euston or Kings Cross
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jun 2007

Very convenient location and pleasant stay food commented...
Very convenient location and pleasant stay, food commented on was breakfast only, quality of room was marked down because it was a single room and was "boxy" but that's what I had booked
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jun 2007

Good location in Bloomsbury min walk to Russell...
Good location in Bloomsbury, 5 min walk to Russell Sq tube station. Lots of shops/restaurants nearby. <br />Very very small room, shower not working properly and bathroom do not have any air vantilation. My room is facing Southampton Row and the traffic woke me up from 6:30. Breakfast was fine. <br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jun 2007

The hotel was quite basic the room was...
The hotel was quite basic, the room was warm during my stay and the air conditioners werent working, breakfast was ok, over all its not special but its adequate.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 May 2007

Room was clean but very dated and tired...
Room was clean but very dated and tired. Bathroom old fashioned (beige) and shower blocked with limescale. Airconditioning was not functioning. No attempt made to fix it, the person on reception just showed me a list of 15 or so other rooms where the a/c wasn't functioning either. Window eventially unlocked but opened out into central well of the hotel which had been boarded over to carry the air conditioning units! Very hot night, room temperature 28 degrees! I would not stay here again and would certainly not recommend it to anyone.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 May 2007

Was staying on business so main requirement was...
Was staying on business so main requirement was a clean room/en suite, decent breakfast and handy access to tube. I actually got all three so no complaints there. Room was small - but then aren't they all in London, but I wasn't hosting a party or having a coffee morning so it didn't really matter.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 May 2007

Service without a smile Room badly in need...
Service without a smile. Room badly in need of a makeover. Ditto the restaurant. Food very poor and was interrupted during my starter by the waitress to be told that my main course (duck) was frozen and couldn't be thawed in time so could I choose something else! There are far better hotels in the area than this and I shan't be staying here agin.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 May 2007

breakfast was good the location is great --...
breakfast was good; the location is great -- easy to find and near to the Tube; there is a late bar downstairs if you want a late drink with some noisy company; the room was smallish - but had air conditioning.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 May 2007

Noisy ...
Noisy
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 May 2007

-excellent central location accessible very easily by the...
1-excellent central location, accessible very easily by the tube.<br />2-English breakfast ifare, is the same items every day.. gets to be monotonous after two days.<br />3-Fair value for the money, given its prime location.<br />4-One of the bulbs did not work and the hotel did not change it even when we requested it 3 - 4 times.<br />5- overall a decent place .
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Apr 2007

A stone's throw from Russell Square Comfortable quiet...
A stone's throw from Russell Square. Comfortable, quiet room
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Mar 2007

Relatively cheap considering its location in Central London...
Relatively cheap considering its location in Central London. Allowed to check in two hours earlier which was nice. Only stayed one night on business - room was small but adequate. Staff extremely polite. Breakfast was good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Feb 2007

Always a very pleasant stay at the hotel...
Always a very pleasant stay at the hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Feb 2007

Value for money and convenient to get to...
Value for money and convenient to get to from nearby tube station. Close to parks and British Museum.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Feb 2007

The room had a faulty shower and the...
The room had a faulty shower and the staff were uncoordinated in communicating with each other to resolve the situation. But then it was not a very expensive hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Feb 2007

Overall a satisfactory experience Most staff good all...
Overall a satisfactory experience. Most staff good, all acceptable. Room quiet, clean and comfortable. Only significant deficiency is the shower, which does not work well. Very good value overall in the context of the central location. Have stayed in the same room for 2 working weeks.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Feb 2007

Ideal hotel for the west end and the...
Ideal hotel for the west end and the city being only a few minutes away from High Holborn and the Strand. Good breakfast and quiet rooms.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Feb 2007

For the price this hotel is okay for...
For the price this hotel is okay for London but the rooms are very dated and basic - does not cost much for a lick of paint - the Breakfast was adequate but not good - and although we would use this hotel again it really is only suitable for somewhere to sleep -not for spending time in.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jan 2007

Pleasant friendly staff Good location Very positive rewiew...
Pleasant friendly staff. Good location. Very positive rewiew and would certainly use again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jan 2007

Roach bug in bathroom lt br gt Heating...
Roach / bug in bathroom.<br />Heating raging throughnight - had to have aircon on to reduce temp - what a lot of noise and waste of energy.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Dec 2006

The hotel is well placed and convenient to...
The hotel is well placed and convenient to the tube. The room was clean, of good size and well laid out. The disappointing thing was the shower. These days I don't expect to require a PhD to get the temperature to be other than scalding or ice cold. Very temperamental. I also expect to be able to move the shower head which won't be locked solid due to limescale. The standard of food was good. The restaurant is small and is not well laid out. Self service is fine but with too many tables, it is fight to get to the servery. Complimentary paper offered, accepted and detailed, then forgotten about with the apology being a smile and a shrug. Overall, it is not a bad hotel but misses a thumbs up due to disappointing me in the basics. Sort the bathrooms out!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Dec 2006

good location and friendly staff rooms are ok...
good location, and friendly staff. rooms are ok but nothing special.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Nov 2006