Staff frindly, room clean and well appointed - willuse again.
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Staff frindly, room clean and well appointed - willuse again.
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Wonderful room, service, welcome, couldn't ask for better. Will be staying again. Just perfect. Thank you Twenty Nevern Sq for a great stay.
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Very well furnished, excellent reception, great dining room and bar, few minutes walk from Earls Court Tube. Highly recommend. Only issues were phone didn't work in our room, so couldn't call reception when they forgot milk for breakfast cereal and unusually light went out in bathroom when showering as it was motion activated! Apart from that, very comfortable stay and would return.
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Pros: near Earl's Court tube, good eateries in walking distance (see SquareMeal.com), small town house style hotel, interesting furnishings, very friendly and efficient reception and other staff, complementary tea/coffee any time which arrives within a nano second of being ordered, very clean & comfy, so quiet (from external noise) you wouldn't think you are in London, luxurious curtains, bedding, soft furnishings, great garden room style area for breakie.
Cons: four poster bed not what I'd anticipated (not closely examined but made from sticks of 3x2?), rooms smaller than I expected for the price (but I am from Yorkshire!), miniscule shower, basin light mounted so high I couldn't reach to turn on/off, cold meats for breakfast seemed to be Spam and other such processed, woken at 7am Sunday morning by the washing machine in the next room, only provides breakfast (no other meals)
Summary: it's different, not a bog standard big hotel, lovely fabrics and quiet. I'd go again but would think carefully about the price.
Great customer service- friendly staff all round. Breakfast was good but not super- However, the fact that Irish newspapers were provided more than made up for it!
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The room was below the main reception which meant a lot of noise from above, there was also a lot of early morning activity outside the room door as the staff prepapred for breakfast. Otherwise the room was immaculate and very comfortable.
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Location is great, very convenient to find food and the shops around the hotel. The staffs are very friendly. The suite we stayed has a unique style, gives a fresh feeling. The balcony facing the garden is very pleasant. . It is quite clean with the laminated floor, the downside of it is that when you walk on it in the night, it makes a loud cracking noise. The lounge and the corridor are too small though, not very suitable for children.
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What a great little hotel, rooms were lovely, attentive staff with nothing too much trouble.
If I was making a suggestion it would be to add a few more items to the continental breakfast, more salad etc to go with the meat and cheese, maybe boiled eggs. It's a minor niggle on what was a lovely stay. Recommend fully.
The room price is good value although the rooms are very small, this includes breakfast, unlimited tea and coffee bought to the room 24/7 and no tray charges for room service - great value for any hotel never mind London. The staff were great which i wasn't expecting after having read some recent reviews and the location was good too.......worth paying the extra and ordering the cooked breakfast occasionally as it was superb. Really enjoyed the stay here, especially the 2 days in the Terrace room.
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Decided to treat myself to a local stay for GBBF as I needed an early start on 2nd Aug. Had booked a four poster room, but was upgraded to the Ottoman Suite (which is their best room apparently) although it's not a four-poster. Overall the room was great - pros were size, decor, view, aircon machine, large TV screen, radio, dvd player. Downsides were no slippers (robe provided), shower temp very unstable, no tea tray in room, no notes for hotel services.
The staff were all friendly and quite efficient (although some lack fluent English). I had ordered a cooked breakfast at extra cost, which was substantial, but it took 25 minutes to arrive, which meant I could not enjoy it as I had to then rush. The sausages were very sub-standard but other items ok. Continental breakfast available looked very good and fresh (self-serve), so I would recommend having that. Value for money therefore is good for the room & service.
Nice quiet location. Very good value particularly as breakfast included. A squawking bird woke my wife in the night, but apart from that, it was a really great find and would definitely stay again.
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Because it was a room in the basement it was stuffy Airconditioning was not available a portable table fan was provided.Otherwise it was comfortable and cosy.Service was good and punctual.Location was excellent for us using the underground to and fro Heathrow Airport.
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Best place I can find to stay around here and so different from any chain. Great staff, rooms tastefully done out and nice outside patio area.
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I stayed for 3 nights. The hotel was clean and well presented. It has kerb appeal and the entrance gives a good feeling.
The bedding was of a very good standard and all the facilities you would expect.
I did not use the lounge or bar area except for breakfast. It was a good presentation with the staff being very attentive.
In short, i would have stayed again but the hotel did not have availability for 4 nights the following week.
As a self employed consultant, i am used to many styles and standards. This hotel gives a small hotel feel with a big hotel service standard. Good value for money.
Nicely presented town house with extremely personable staff , very efficiently run . Well displayed and enjoyable continental breakfast while free hot beverage service to the room on demand at any time was very welcome and extremely speedy!. Room itself was a bit disappointing given how the accommodation is described. Although apparently upgraded to a 4 poster room this was very compact, in the basement and lacking natural light . It also felt rather damp and the sound of running water in nearby guttering could be heard. The room was too small to take a 4 poster (especially one painted black!) in that the posts for this intruded into the space and acted as a barrier leaving even less room to move around. The equally compact bathroom was very clean and good ammenities were supplied including nice robes but the loud extractor fan was intrusive. The need for artificial light in the bedroom even during daylight hours was a shame. Towels and sheets were rather thin and the wooden floor somewhat squeaky but the room was otherwise fairly comfortable and other ones looked far more inviting and more warmly lit than ours so maybe we were unlucky with our allocation that night.
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Great Location for visiting Earls Court, nice quiet road only a short walk to local restaurants and tube.
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The staff were friendly and looked after our bags before we checked in. When we checked in we were expected to pay before we had even seen our room. The room was spotlessly clean with unique furnishings but the bed was small even though it was a double and the room was compact to say the least (we had number 23). The shelf for the tv at the end of the bed was a bit dangerous if trying to reach the bathroom in the night. The en-suite bathroom was a good size with a toilet, bidet and shower over the bath, large mirrors and good lighting. It however, was not marble as advertised but part ceramic tiled and half painted. The tv and digi-box in our room did not work properly and there was no trouser press or ironing board in our room. Breakfast was average and a time slot had to be booked the previous night. Tea and coffee was free and on a room service basis, we ordered three times twice it was lovely and once it took a long time and arrived cold. On the whole I would use this hotel again with a good deal but I feel it is a little over-rated on its website.
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This hotel was in a great location just a short walk from Earls Court Tube Station. Our room was more than adequate. Tea/coffee was available throughout our stay via room service and was free of charge.
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Fabulous room, very regal. Stayed in the Ottaman Suite. High ceiling, roll top bath and wet room. Balcony overlooking the square. Ideal base for Earls Court. Staff friendly, courteous and very helpful.
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Hotel nice and clean, excellent location, and relatively quiet bearing in mind Earls Court is just around the corner. Plenty of places to eat and drink nearby if needed. Hotel itself small, but friendly. Biggest complaint I would have is on the first day we did not appear for breakfast first thing, and as a result had to wait for a table for about 15 minutes while other guests finished. I guess with space at a premium they are making the most of what they have. Bathroom was small, and aside from the broken door handle on the shower, was absolutely fine. Weird not to have tea and coffee in the room - but as it happens we didn't miss this at all.
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We stayed just one night but it was pleasant and all very nice. The only strange thing was that there was no kettle for tea etc. Maybe having spent so long in UK has made me get used to it!
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Our expectations were exceeded - very friendly, super customer service, convenient location and a lovely change from big chain hotels
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This Hotel was lovely, great value and super for a romantic weekend away. The breakfast was very basic and on the cheap side. Everything else was lovely. WE stayed in the four poster king room. Absolutely beautiful.
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I would advise anyone to stay here for a night or weekend,considering the ideal location and price,its very ideal. The only downside was the size of the room in the luxury double we book. We had about 3 inches of room surrounding the whole bedroom and the bathroom was small aswell. Also if you don't like the heat then i would advise you not to book here as wem had to have the window and fan on for our whole stay. Dont let me put you off though because the hotel itself is beautiful and so clean.
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This Hotel is gorgeous: convenient, spotless, good breakfast, beautiful decor. However we will NOT be staying because we were awoken several times in the night by very noisey, inconsiderate neighbours - slamming doors, loud voices, stomping around . Our night was ruined and we were exhausted the next day. Despite Reception being aware of this and my asking we were not offered extended time in our room on the Sunday.
I made a suggestion to the man on Reception that they 'remind' guests or put a notice on Reception that the hotel is small and to be aware of noise levels. Such a pity because on every other count (apart from caged birds....) the Hotel is lovely
Nice boutique feel and very close to Earls Court Tube Station. Although travelling alone I opted for a double room and was glad I did as it was very small - comfortable enough though for 1. At £75 per room per night inc breakfast good value I would say, but wouln't pay normal rack rates.
Breakfast pretty much ok but they could do with stronger coffee!
Lovely hotel, beautiful interior, quiet surrounding whilst being within easy reach of convent garden etc. Great value for money. Would have given a score of 6 out of 6 however I booked a luxury double on late room.com at a discounted rate for the night but our room had twin beds pushed together.
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While the room was a little on the small side, it had everything we needed for a comfortable stay including a four-poster bed! The under floor heating was priceless in this snowy weather and we'd definitely stay again!!
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A great hotel, well located in central London at a reasonable price. Have stayed many times and will do so again.
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I got caught in the bad weather in early December and had to leave early. I checked with reception if i could cancel the last 2 nights bookings 24 hours in advance and they said "no problem". When i went to leave, they said i could check-out but still had to pay for the full stay!! Go figure! What did they mean by "no problem" - that they wouldn't hold me there as a prisoner? Room rate (not cheap!) includes breakfast but that's coffee and a bun! Full breakfast an extra 10 quid. Never again!
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Several of us spent a week here and found it perfect for an event at Olympia, its quiet and comfortable but the rooms are small however we were out playing late every night and up early so it didnt bother us. The staff are very friendly and helpful.
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Receptionist offered a tea to be sent to room (no tea facilities in room). Breakfast cosy room and good quality food. Fabric of room of high quality.
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Having carefully researched multiple boutique style hotels in London, I decided to try the Twenty Nevern Square Hotel. I was not disappointed. The hotel was cozy and charming, with a lovely and bright dining area that also included a full bar. The staff was warm and accommodating. My wife and I arrived several hours early and were told that while our room was not quite ready, they would be happy to watch our luggage and offered us some tea or coffee in their lounge area. We decided to go for a walk around the local area to see what was about, and returned about an hour later. When we returned, we were informed that we had been given a free upgrade! We stayed in the Scherazade Suite and fully enjoyed it. The breakfast the next day was beautifully prepared and delicious. We would definitely come back and stay again at the Twenty Nevern!
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Room was really nice, lovely decoration, had lots of character. Fab location - only about a 5 min walk to Earls Court tube. Only issue was that the room was extremely hot - even with both windows wide open we still woke up at about 6am as it was so stuffy.
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Quiet area and quiet hotel. The staff were friendly and helpful. The room was ideal for a one night stay but a couple would struggle for a longer period so check the size. Furnishings were clean and adequate but lacking tea and coffee making facilities (these were apparently free from room service). Continental breakfast was adequate. Common parts clean if a bit minimalist. Generally good value for this part of London.
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GReat hotel, very comfortable, clean and great breakfast. Easy to walk to from the tube.
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Second time I have stayed here. Staff are very courteous, hotel is pleasingly distinctive and nicely furnished. Rooms are very clean, nicely furnished and beds are comfortable. Bathroom good size, and nicely tiled. The single executive room I stayed in is not enormous, but so what ? It has all you need. I will be back !
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I had the best time at this hotel! People were very friendly and helpfull! The maneger kindly gave me a bigger room whem i asked and it went from good to wonderfull! I really have no complains at all! I certally will be back there when again in London!
SummaryWonderful room, service, welcome, couldn't ask for better. Will be staying again. Just perfect. Thank you Twenty Nevern Sq for a great stay. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by A Jackson I got caught in the bad weather in early December and had to leave early. I checked with reception if i could cancel the last 2 nights bookings 24 hours in advance and they said "no problem". When i went to leave, they said i could check-out but still had to pay for the full stay!! Go figure! What did they mean by "no problem" - that they wouldn't hold me there as a prisoner? Room rate (not cheap!) includes breakfast but that's coffee and a bun! Full breakfast an extra 10 quid. Never again! Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Simon S Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.