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Twenty Nevern Square Hotel Reviews
Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property
All reviews are rated out of 5
Showing 82 reviews - Most recent listed first
die anreise von stanstead aus mit Zug und...
die anreise von stanstead aus mit Zug und Tube war unkompliziert und schnell.der empfang sehr freundlich und hilfsbereit, danke nochmals für den tipp, am wochenende den frühstücksplatz zu reservieren! der eßraum war zwar nicht groß, aber alles liebevoll gestaltet, das Personal immer nett und hilfsbereit. das frühstück hatte eine große auswahl, toll das viele frische Obst! unser zimmer im souterrain war groß genug für 2, sehr sauber ebenso wie das Bad. wir kommen gerne wieder, zumal die Lage für Londonerkundungen optimal ist.
Reviewed by K Truffel; Reviewed in Jun 2010
die anreise von stanstead aus mit Zug und Tube war unkompliziert und schnell.der empfang sehr freundlich und hilfsbereit, danke nochmals für den tipp, am wochenende den frühstücksplatz zu reservieren! der eßraum war zwar nicht groß, aber alles liebevoll gestaltet, das Personal immer nett und hilfsbereit. das frühstück hatte eine große auswahl, toll das viele frische Obst! unser zimmer im souterrain war groß genug für 2, sehr sauber ebenso wie das Bad. wir kommen gerne wieder, zumal die Lage für Londonerkundungen optimal ist.
Reviewed by K Truffel; Reviewed in Jun 2010
I got a call from the Hotel the...
I got a call from the Hotel the morning of our stay telling me about a mains water problem - we may have to stay at their sister hotel. When we arrived a taxi took us to their sister hotel the mayflower. We had booked twenty nevern square because of its proximity to the tube stop to get the heathrow, but instead we were taken to Bayswater. We were well looked after but not given anything in the way of compensation for this inconvenience. The mayflower is a nice hotel, and our room was beautiful, but we were on the ground floor and got a lot of noise from the sitting room / reception late at night.
Reviewed by Helen S; Reviewed in Jun 2010
I got a call from the Hotel the morning of our stay telling me about a mains water problem - we may have to stay at their sister hotel. When we arrived a taxi took us to their sister hotel the mayflower. We had booked twenty nevern square because of its proximity to the tube stop to get the heathrow, but instead we were taken to Bayswater. We were well looked after but not given anything in the way of compensation for this inconvenience. The mayflower is a nice hotel, and our room was beautiful, but we were on the ground floor and got a lot of noise from the sitting room / reception late at night.
Reviewed by Helen S; Reviewed in Jun 2010
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Reviewed by Richard W; Reviewed in May 2010
Reviewed by Richard W; Reviewed in May 2010
I booked a luxuary double room and when...
I booked a luxuary double room and when I arrived they upgraded me to the Pasha Suite - normally about £200! It was gorgeous, sumptious, beautifully designed with a Moroccan feel to the hotel, its intimate, clean ,funky so friendly but also laid back. They just give you bottles of water rather than charging you £10 a pop. I would LOVE to stay here again. Fab location with views over a quiet leafy square but only a minute away from shops and tube, plus their own parking just round the corner! If you prefer cute calm boutique style hotels this is for you!
Reviewed by Emily b; Reviewed in May 2010
I booked a luxuary double room and when I arrived they upgraded me to the Pasha Suite - normally about £200! It was gorgeous, sumptious, beautifully designed with a Moroccan feel to the hotel, its intimate, clean ,funky so friendly but also laid back. They just give you bottles of water rather than charging you £10 a pop. I would LOVE to stay here again. Fab location with views over a quiet leafy square but only a minute away from shops and tube, plus their own parking just round the corner! If you prefer cute calm boutique style hotels this is for you!
Reviewed by Emily b; Reviewed in May 2010
I don't know how is a standard accomodation...
I don't know how is a standard accomodation in a 4 stars hotel in London, maybe they are like this hotel, but let me say that international 4 stars hotel are much better. I've travelled a lot and I know.Nothing to say about the people working in the hotel, very very kind. I've paid for a superior room, because I read that standard rooms are usually very small. So I booked for a 4 poster bedroom, but I think it was like a 3 star standard room in Italy... sorry, but was small, no coffee maker, no minibar, the smallest bathroom I've ever seen. But the worst thing was the noise: the wooden floor creeping any time, the fire doors on the corridor, the lift moving, everything was noisy. We had to sleep with wax in our ears. The breakfast. Was included, ok, but very poor and without variety. De-freezed brioches, some cheese and ham, fruit, yogurt and toast with honey and jam. No eggs, bacon, wurstel, cakes, no cakes and no biscuits, no pancakes, nothing sweet except jam and brioches (of two different kind). The best thing about the hotel is the position, very very quiet, in a silent square, with a garden in front. Also very close to the tube.
Reviewed by simona i; Reviewed in May 2010
I don't know how is a standard accomodation in a 4 stars hotel in London, maybe they are like this hotel, but let me say that international 4 stars hotel are much better. I've travelled a lot and I know.Nothing to say about the people working in the hotel, very very kind. I've paid for a superior room, because I read that standard rooms are usually very small. So I booked for a 4 poster bedroom, but I think it was like a 3 star standard room in Italy... sorry, but was small, no coffee maker, no minibar, the smallest bathroom I've ever seen. But the worst thing was the noise: the wooden floor creeping any time, the fire doors on the corridor, the lift moving, everything was noisy. We had to sleep with wax in our ears. The breakfast. Was included, ok, but very poor and without variety. De-freezed brioches, some cheese and ham, fruit, yogurt and toast with honey and jam. No eggs, bacon, wurstel, cakes, no cakes and no biscuits, no pancakes, nothing sweet except jam and brioches (of two different kind). The best thing about the hotel is the position, very very quiet, in a silent square, with a garden in front. Also very close to the tube.
Reviewed by simona i; Reviewed in May 2010
The small rooms are very small - nowhere...
The small rooms are very small - nowhere to put the tea which is delivered to your room - but fine for an overnight stay, and though small a little balcony compensated. Breakfast room is a bit small too - some people had to wait, but otherwise a good stay, quiet, and convenient for the museums.
Reviewed by Jeremy J; Reviewed in May 2010
The small rooms are very small - nowhere to put the tea which is delivered to your room - but fine for an overnight stay, and though small a little balcony compensated. Breakfast room is a bit small too - some people had to wait, but otherwise a good stay, quiet, and convenient for the museums.
Reviewed by Jeremy J; Reviewed in May 2010
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Reviewed by Richard W; Reviewed in Apr 2010
Reviewed by Richard W; Reviewed in Apr 2010
Very high quality of room and good breakfast...
Very high quality of room, and good breakfast - have stayed here more than once when on business, and will do so again!
Reviewed by Tim B; Reviewed in Apr 2010
Very high quality of room, and good breakfast - have stayed here more than once when on business, and will do so again!
Reviewed by Tim B; Reviewed in Apr 2010
I have stayed here several times and was...
I have stayed here several times and was upgraded this time to a luxury double with four-poster, just off reception (room 4) looking over the square at the front, at ground level. It's an old building and so creaks and groans from floorboards and stairs feature, but are not a problem for me. The beds are universally comfortable, fruit in the room is a nice touch, breakfast is not extensive but for continental is fine, staff are always very helpful and friendly.
Reviewed by Lesly Huxley; Reviewed in Apr 2010
I have stayed here several times and was upgraded this time to a luxury double with four-poster, just off reception (room 4) looking over the square at the front, at ground level. It's an old building and so creaks and groans from floorboards and stairs feature, but are not a problem for me. The beds are universally comfortable, fruit in the room is a nice touch, breakfast is not extensive but for continental is fine, staff are always very helpful and friendly.
Reviewed by Lesly Huxley; Reviewed in Apr 2010
I stayed at Nevern Square in April for...
I stayed at Nevern Square in April for 4 nights. Very clean, close to Earl's Court Station with loads of restaurants around. Staff were very friendly and helpful. I think my husband would be too tall for the bed, but for me it was fine. Pleasant stay and will definitely stay there again.
Reviewed by M Mouton; Reviewed in Apr 2010
I stayed at Nevern Square in April for 4 nights. Very clean, close to Earl's Court Station with loads of restaurants around. Staff were very friendly and helpful. I think my husband would be too tall for the bed, but for me it was fine. Pleasant stay and will definitely stay there again.
Reviewed by M Mouton; Reviewed in Apr 2010
We stayed for just the one night here...
We stayed for just the one night here but would have loved to stay longer! I had booked one of the luxury doubles but on arrival we were upgraded to the Pasha Suite for free which was a really lovely room, particularly for the price. Comfy bed, clean room, clean bathroom and a good breakfast - not a lot more to ask for. Well maybe a big TV, a four poster bed, a view onto the square and tea brought to the room. Great stay, great hotel - will be returning.
Reviewed by Catherine K; Reviewed in Apr 2010
We stayed for just the one night here but would have loved to stay longer! I had booked one of the luxury doubles but on arrival we were upgraded to the Pasha Suite for free which was a really lovely room, particularly for the price. Comfy bed, clean room, clean bathroom and a good breakfast - not a lot more to ask for. Well maybe a big TV, a four poster bed, a view onto the square and tea brought to the room. Great stay, great hotel - will be returning.
Reviewed by Catherine K; Reviewed in Apr 2010
To get the same friendly service at such...
To get the same friendly service at such a clean and well-kept hotel for the same economic price would be very difficult to find
Reviewed by M Dwyer; Reviewed in Apr 2010
To get the same friendly service at such a clean and well-kept hotel for the same economic price would be very difficult to find
Reviewed by M Dwyer; Reviewed in Apr 2010
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Reviewed by Jürgen W; Reviewed in Apr 2010
Reviewed by Jürgen W; Reviewed in Apr 2010
Paid a little more for a luxury double...
Paid a little more for a luxury double expecting it to be bigger than the standard double room. Room 17 was however, tiny - so small there was no space to open a small suitcase, other than on the bed.Apart from this, everything was excellent. If the management were to remove the enormous TV cabinet and replace it with a slim desk or work surface the room would look bigger and be more practical for two.
Reviewed by helen p; Reviewed in Mar 2010
Paid a little more for a luxury double expecting it to be bigger than the standard double room. Room 17 was however, tiny - so small there was no space to open a small suitcase, other than on the bed.Apart from this, everything was excellent. If the management were to remove the enormous TV cabinet and replace it with a slim desk or work surface the room would look bigger and be more practical for two.
Reviewed by helen p; Reviewed in Mar 2010
A small well appointed room with excellent en...
A small well appointed room with excellent en suite but the temperature in the room was overwhelming, the thermostat was eventually found in the corridor outside the room TOO LATE!Staff were obliging and courteous, house keeping excellent as was the breakfast.Worth knowing about the car parking, Good spot for ideal home show. Will use again
Reviewed by M Trumper; Reviewed in Mar 2010
A small well appointed room with excellent en suite but the temperature in the room was overwhelming, the thermostat was eventually found in the corridor outside the room TOO LATE!Staff were obliging and courteous, house keeping excellent as was the breakfast.Worth knowing about the car parking, Good spot for ideal home show. Will use again
Reviewed by M Trumper; Reviewed in Mar 2010
Hotel manager not very flexible We booked a...
Hotel manager not very flexible. We booked a stay on a Friday night and had to change it to the night before (Thursday) but was told we would still have to pay full price for the Friday night even though we didn't use the room or eat breakfast.
Reviewed by L Jacobs; Reviewed in Mar 2010
Hotel manager not very flexible. We booked a stay on a Friday night and had to change it to the night before (Thursday) but was told we would still have to pay full price for the Friday night even though we didn't use the room or eat breakfast.
Reviewed by L Jacobs; Reviewed in Mar 2010
Hmmm the first thing I would like to...
Hmmm...the first thing I would like to say about the hotel is that the enticing spec definitely works. Laterooms 4 star? Check. Johansen's rave review? Check.The room decor is lovely, and I was impressed with the attention to detail; even for a 'single' booking, the bed was a small double sleigh bed with crimson and gold tapestry style covers, wooden louvre blinds and a stereo system. The shiny red apple was a nice touch, too.So why let it all down with such bad customer service? It wasn't a great start, on a rainy night in London, to be told there that there were no spaces left in the car park, and that if I waited until after eight o'clock the pay spaces (none unoccupied) were free. It was six at this time.It was recommended that I try a hotel around the corner (the Kensington Court-not affiliated to Nevern Square) to see if I could use their car park. Luckily, they had spaces, and were very helpful, with the rate similar to what I have paid before to park overnight in Earl's Court.Later in the evening, there was no hot water for a bath. After calling reception, the porter came and checked the taps. A few minutes fiddling ensued, with the hot water eventually coming through. It transpired that this particular tap is extremely difficult to get right. Ok fine, but a heads-up would be good.Niggly things, I know, but the niggles are the things that tend to get remembered.The really niggly thing though, was breakfast the next morning. I went down to the breakfast room, and when I was eventually acknowledged by the surly staff members, I was told that there was no space left in the dining room. I could, if I wanted, sit in the waiting room and eat my breakfast. So there I sat, perched like a lemon eating my muesli. Along with the other four people waiting. Good job I didn't decide to pay the extra £9 for a cooked breakfast, I suppose.I would have put all these things to one side, and probably not posted a review had it not been for the check-out, though. When asked how my stay had been, I told the receptionist of the issues that I had had. She shrugged her shoulders, gave an embarrassed giggle...and said absolutely nothing. Nothing. Not even a half-hearted apology.So, 20 Nevern Square, get your act together. Yes the decor is lovely, and yes, the prices aren't bad for London. But your staff really let the side down on this particular occasion, and gave the impression that they really don't care. Which they probably don't, but is it too much too ask for them to at least try and pretend they do?
Reviewed by Samantha S; Reviewed in Mar 2010
Hmmm...the first thing I would like to say about the hotel is that the enticing spec definitely works. Laterooms 4 star? Check. Johansen's rave review? Check.The room decor is lovely, and I was impressed with the attention to detail; even for a 'single' booking, the bed was a small double sleigh bed with crimson and gold tapestry style covers, wooden louvre blinds and a stereo system. The shiny red apple was a nice touch, too.So why let it all down with such bad customer service? It wasn't a great start, on a rainy night in London, to be told there that there were no spaces left in the car park, and that if I waited until after eight o'clock the pay spaces (none unoccupied) were free. It was six at this time.It was recommended that I try a hotel around the corner (the Kensington Court-not affiliated to Nevern Square) to see if I could use their car park. Luckily, they had spaces, and were very helpful, with the rate similar to what I have paid before to park overnight in Earl's Court.Later in the evening, there was no hot water for a bath. After calling reception, the porter came and checked the taps. A few minutes fiddling ensued, with the hot water eventually coming through. It transpired that this particular tap is extremely difficult to get right. Ok fine, but a heads-up would be good.Niggly things, I know, but the niggles are the things that tend to get remembered.The really niggly thing though, was breakfast the next morning. I went down to the breakfast room, and when I was eventually acknowledged by the surly staff members, I was told that there was no space left in the dining room. I could, if I wanted, sit in the waiting room and eat my breakfast. So there I sat, perched like a lemon eating my muesli. Along with the other four people waiting. Good job I didn't decide to pay the extra £9 for a cooked breakfast, I suppose.I would have put all these things to one side, and probably not posted a review had it not been for the check-out, though. When asked how my stay had been, I told the receptionist of the issues that I had had. She shrugged her shoulders, gave an embarrassed giggle...and said absolutely nothing. Nothing. Not even a half-hearted apology.So, 20 Nevern Square, get your act together. Yes the decor is lovely, and yes, the prices aren't bad for London. But your staff really let the side down on this particular occasion, and gave the impression that they really don't care. Which they probably don't, but is it too much too ask for them to at least try and pretend they do?
Reviewed by Samantha S; Reviewed in Mar 2010
Nice little hotel not quite as good as...
Nice little hotel, not quite as good as last time I stayed, but at such a cheap price, you cannot complain!I would much, much rather stay here than in some faceless chain.
Reviewed by Tim C; Reviewed in Mar 2010
Nice little hotel, not quite as good as last time I stayed, but at such a cheap price, you cannot complain!I would much, much rather stay here than in some faceless chain.
Reviewed by Tim C; Reviewed in Mar 2010
We were upgraded to a suite for no...
We were upgraded to a suite for no extra cost and the Ottaman room we were given was superb. Only problem is, we have no idea what a standard room is like so we have been rather spoilt. Hotel within 2 mins of exhibition centre which was a bonus. Only niggle is when we went for continental breakfast there were no rolls left and very little fruit, though to be fair we didn't ask for more as we were in a hurry so do not know how long it would take for food to be replenished. All in all, a very pleasant stay.
Reviewed by Sarah Walsh; Reviewed in Mar 2010
We were upgraded to a suite for no extra cost and the Ottaman room we were given was superb. Only problem is, we have no idea what a standard room is like so we have been rather spoilt. Hotel within 2 mins of exhibition centre which was a bonus. Only niggle is when we went for continental breakfast there were no rolls left and very little fruit, though to be fair we didn't ask for more as we were in a hurry so do not know how long it would take for food to be replenished. All in all, a very pleasant stay.
Reviewed by Sarah Walsh; Reviewed in Mar 2010
The rooms are tiny and it seems to...
The rooms are tiny and it seems to be luck of the draw. The first room they put us in had a day-bed. Not a proper double as expected for a Luxury Double Room. They moved us to another room but we couldn't move around the bed without stepping over our bags (and we travel light). Good customer service but the rooms are far too small. Not as advertised on their website.
Reviewed by William C; Reviewed in Mar 2010
The rooms are tiny and it seems to be luck of the draw. The first room they put us in had a day-bed. Not a proper double as expected for a Luxury Double Room. They moved us to another room but we couldn't move around the bed without stepping over our bags (and we travel light). Good customer service but the rooms are far too small. Not as advertised on their website.
Reviewed by William C; Reviewed in Mar 2010
Thought this place was great Very nice staff...
Thought this place was great. Very nice staff, very comfy bed and contrary to other reports I thought the continental breakfast was quite generous and good quality. Decent coffeee too!I really liked the fact that you could call to have tea or coffee delivered to your room at any time. I asked for this a couple of times.They were really fast and supplied a great pot of tea.The only downside was the size of the room (it was very tight for space) and the doors and windows rattled quite a lot. But all in all, I would recommend for great value and very convenient location.
Reviewed by A Milne; Reviewed in Mar 2010
Thought this place was great. Very nice staff, very comfy bed and contrary to other reports I thought the continental breakfast was quite generous and good quality. Decent coffeee too!I really liked the fact that you could call to have tea or coffee delivered to your room at any time. I asked for this a couple of times.They were really fast and supplied a great pot of tea.The only downside was the size of the room (it was very tight for space) and the doors and windows rattled quite a lot. But all in all, I would recommend for great value and very convenient location.
Reviewed by A Milne; Reviewed in Mar 2010
Efficient reception on arrival We had booked single...
Efficient reception on arrival. We had booked 3 single rooms, and 2 of us had room upgrades. Staff were friendly. My room was downstairs and I thought I may notice noise from street, but this was not a problem. Furnishings to very high standard. I was impressed with the continental breakfast, fresh fruit salad, warm pains au chocolat, etc. Prompt service at breakfast re tea/coffee. Close to choice of restaurants.
Reviewed by Susan S; Reviewed in Mar 2010
Efficient reception on arrival. We had booked 3 single rooms, and 2 of us had room upgrades. Staff were friendly. My room was downstairs and I thought I may notice noise from street, but this was not a problem. Furnishings to very high standard. I was impressed with the continental breakfast, fresh fruit salad, warm pains au chocolat, etc. Prompt service at breakfast re tea/coffee. Close to choice of restaurants.
Reviewed by Susan S; Reviewed in Mar 2010
Beautiful old building Lovely decor lt br gt...
Beautiful old building. Lovely decor. My room was very small, however - the furniture didn't seem to fit too well!
Reviewed by Kate H; Reviewed in Mar 2010
Beautiful old building. Lovely decor. My room was very small, however - the furniture didn't seem to fit too well!
Reviewed by Kate H; Reviewed in Mar 2010
usually love staying here so was delighted to...
usually love staying here so was delighted to get a late rooms rate for here relatively cheaply... although you can see the recession is biting. I used to have hot choc or peppermint tea for breakfast and now thats £1.90 more each time, and the quality of the breakfast is reduced. Still a bargin but sad to see the erosion of quality features.
Reviewed by Jo V; Reviewed in Mar 2010
usually love staying here so was delighted to get a late rooms rate for here relatively cheaply... although you can see the recession is biting. I used to have hot choc or peppermint tea for breakfast and now thats £1.90 more each time, and the quality of the breakfast is reduced. Still a bargin but sad to see the erosion of quality features.
Reviewed by Jo V; Reviewed in Mar 2010
I spent most of the night awake as...
I spent most of the night awake as the sensor controlling the en suite fan and light appeared not to work.Reception suggested “I might clean the sensor” this never worked so I spent the night having the light go on and off as the fan stayed on.This said the accommodation was very small (room 19) but clean and comfortable.
Reviewed by Greg Curtis; Reviewed in Mar 2010
I spent most of the night awake as the sensor controlling the en suite fan and light appeared not to work.Reception suggested “I might clean the sensor” this never worked so I spent the night having the light go on and off as the fan stayed on.This said the accommodation was very small (room 19) but clean and comfortable.
Reviewed by Greg Curtis; Reviewed in Mar 2010
This hotel is a converted house which has...
This hotel is a converted house which has very poor soundproofing. I complained after my first night was interrupted with corridor doors banging and floorboards creaking. I was moved to a room on top floor which was better - but not wonderful. When I was leaving in the morning I heard a couple making similar complaint to receptionist and asking to be moved to a quieter room. The write up says there is a restaurant. there is no restaurant.
Reviewed by J Macpherson; Reviewed in Mar 2010
This hotel is a converted house which has very poor soundproofing. I complained after my first night was interrupted with corridor doors banging and floorboards creaking. I was moved to a room on top floor which was better - but not wonderful. When I was leaving in the morning I heard a couple making similar complaint to receptionist and asking to be moved to a quieter room. The write up says there is a restaurant. there is no restaurant.
Reviewed by J Macpherson; Reviewed in Mar 2010
Lovely hotel and a delight to stay at...
Lovely hotel and a delight to stay at, good location with excellant train connections to the major sights in London.
Reviewed by Robert R; Reviewed in Feb 2010
Lovely hotel and a delight to stay at, good location with excellant train connections to the major sights in London.
Reviewed by Robert R; Reviewed in Feb 2010
Very conveniently located for Earls Court Exhibition centre...
Very conveniently located for Earls Court Exhibition centre
Reviewed by E Simpson; Reviewed in Feb 2010
Very conveniently located for Earls Court Exhibition centre
Reviewed by E Simpson; Reviewed in Feb 2010
Really nice hotel very pleasant staff room was...
Really nice hotel, very pleasant staff, room was very clean, very nicely decorated and small but high ceilings made up for that. Had a very very nice breakfast. Would highly recommend this hotel and will definetely stay here again.
Reviewed by M Clyne; Reviewed in Feb 2010
Really nice hotel, very pleasant staff, room was very clean, very nicely decorated and small but high ceilings made up for that. Had a very very nice breakfast. Would highly recommend this hotel and will definetely stay here again.
Reviewed by M Clyne; Reviewed in Feb 2010
Hotel is newly done up breakfast is better...
Hotel is newly done up, breakfast is better than all other hotels i've experienced at this price level, service is very good.Room also very well done up. Definitely recommend.
Reviewed by Y Shah; Reviewed in Feb 2010
Hotel is newly done up, breakfast is better than all other hotels i've experienced at this price level, service is very good.Room also very well done up. Definitely recommend.
Reviewed by Y Shah; Reviewed in Feb 2010
We trawled the internet for weeks leading up...
We trawled the internet for weeks leading up to our trip to London; we could not find a hotel that looked suitable. Most of the hotels we viewed seemed to be too expensive, had bad reviews, or were too far out from the centre. We chanced upon a Late Rooms listing of Twenty Nevern Square, and it seemed like none of those problems applied. We booked, but still perhaps expected it to fall short somehow. How wrong we were.Everything about this hotel was fantastic:Location - It lies only a couple of minutes' walk from Earl's Court tube station, meaning all of central London is within a 15 minute tube ride. As two tube lines run through the station, we didn't even have to wait more than a minute or two for the trains!Customer services - We arrived half an hour before the 2PM check in time, and were told our room was already ready, and we could check straight in. The desk staff, and all other members of staff we met, were very friendly. They were very polite, and seemed truly interested in ensuring we enjoyed our stay.Room quality - The room was lovely. We stayed in a deluxe double, and it met, even surpassed, expectations. It was incredibly clean and tidy, and was very nicely decorated. There was ample space for the two of us. I would recommend this hotel to anyone looking for a short stay in London.
Reviewed by M Carroll; Reviewed in Feb 2010
We trawled the internet for weeks leading up to our trip to London; we could not find a hotel that looked suitable. Most of the hotels we viewed seemed to be too expensive, had bad reviews, or were too far out from the centre. We chanced upon a Late Rooms listing of Twenty Nevern Square, and it seemed like none of those problems applied. We booked, but still perhaps expected it to fall short somehow. How wrong we were.Everything about this hotel was fantastic:Location - It lies only a couple of minutes' walk from Earl's Court tube station, meaning all of central London is within a 15 minute tube ride. As two tube lines run through the station, we didn't even have to wait more than a minute or two for the trains!Customer services - We arrived half an hour before the 2PM check in time, and were told our room was already ready, and we could check straight in. The desk staff, and all other members of staff we met, were very friendly. They were very polite, and seemed truly interested in ensuring we enjoyed our stay.Room quality - The room was lovely. We stayed in a deluxe double, and it met, even surpassed, expectations. It was incredibly clean and tidy, and was very nicely decorated. There was ample space for the two of us. I would recommend this hotel to anyone looking for a short stay in London.
Reviewed by M Carroll; Reviewed in Feb 2010
Great value great hotel character charm and comfort...
Great value, great hotel, character, charm and comfort
Reviewed by Mark Ledsom; Reviewed in Feb 2010
Great value, great hotel, character, charm and comfort
Reviewed by Mark Ledsom; Reviewed in Feb 2010
Really nice place lovely room good breakfast All...
Really nice place, lovely room, good breakfast. All in all, a very pleasant stay in a unique hotel.
Reviewed by Daniel B; Reviewed in Feb 2010
Really nice place, lovely room, good breakfast. All in all, a very pleasant stay in a unique hotel.
Reviewed by Daniel B; Reviewed in Feb 2010
could not fault really nice hotel would stay...
could not fault really nice hotel would stay again no prob.
Reviewed by robert l; Reviewed in Feb 2010
could not fault really nice hotel would stay again no prob.
Reviewed by robert l; Reviewed in Feb 2010
One is always reluctant to share favourite finds...
One is always reluctant to share favourite finds, since it will let the cat out of the bag. However, this is a small gem, great location and wonderful set-up.
Reviewed by Peter N; Reviewed in Jan 2010
One is always reluctant to share favourite finds, since it will let the cat out of the bag. However, this is a small gem, great location and wonderful set-up.
Reviewed by Peter N; Reviewed in Jan 2010
Close to Earl's Court Tube station the hotel...
Close to Earl's Court Tube station the hotel was ideally placed for my business trip. The individually furnished rooms were a nice change to the corporate rooms I normally stay in on such visits. The Included breakfast is very basic (Cornflakes, croissants, fruit, yoghurt, Cheese, bread) and we felt that £9 supplement was a bit steep for the cooked breakfast. Had one small issue where a bag containing a gift was accidentaly put in the rubbish by the maid, luckily they were able to dig it out of he trash and it was delt with swiftly.
Reviewed by J Lowe; Reviewed in Jan 2010
Close to Earl's Court Tube station the hotel was ideally placed for my business trip. The individually furnished rooms were a nice change to the corporate rooms I normally stay in on such visits. The Included breakfast is very basic (Cornflakes, croissants, fruit, yoghurt, Cheese, bread) and we felt that £9 supplement was a bit steep for the cooked breakfast. Had one small issue where a bag containing a gift was accidentaly put in the rubbish by the maid, luckily they were able to dig it out of he trash and it was delt with swiftly.
Reviewed by J Lowe; Reviewed in Jan 2010
Don't stay in the Mezzanine suite if you...
Don't stay in the Mezzanine suite if you are over 5'10" or you won't be able to stand up in the shower, if you are over 4'6" you will hit your head on the beam over the bedroom. Despite that staying here was a pleasant experience. V friendly and helpful, quiet (for the location) and comfortable. Finally, the croisants are fantastic.
Reviewed by Andy F; Reviewed in Jan 2010
Don't stay in the Mezzanine suite if you are over 5'10" or you won't be able to stand up in the shower, if you are over 4'6" you will hit your head on the beam over the bedroom. Despite that staying here was a pleasant experience. V friendly and helpful, quiet (for the location) and comfortable. Finally, the croisants are fantastic.
Reviewed by Andy F; Reviewed in Jan 2010
Good for the west end with restaurants nearby...
Good for the west end with restaurants nearby. Room was small with no desk but did have a roof terrace with table and chairs,unusual for London.
Reviewed by P Peacock; Reviewed in Jan 2010
Good for the west end with restaurants nearby. Room was small with no desk but did have a roof terrace with table and chairs,unusual for London.
Reviewed by P Peacock; Reviewed in Jan 2010
I love this place but this time I...
I love this place but this time I was put in the mezzanine room next door. Access is like a scruffy multi-occupation house. I was kept awake until 2am by the tenant upstairs. The elevated bed section is too low to stand up in if you are over 5'10 and there is a huge beam that sits below that which you are guaranteed to hit your head on if you get up in the night. I will go back but I will make sure I avoid this room.
Reviewed by N Parker; Reviewed in Jan 2010
I love this place but this time I was put in the mezzanine room next door. Access is like a scruffy multi-occupation house. I was kept awake until 2am by the tenant upstairs. The elevated bed section is too low to stand up in if you are over 5'10 and there is a huge beam that sits below that which you are guaranteed to hit your head on if you get up in the night. I will go back but I will make sure I avoid this room.
Reviewed by N Parker; Reviewed in Jan 2010
A comfortable if compact hotel with very nice...
A comfortable, if compact, hotel with very nice furnishings and an excellent standard of upkeep. We had a basement room, which meant that the staff moving around early in the morning were very audible, even though they clearly minimizing noise.Very close to Olympia, rail and tube stations, and surprisingly quiet for inner London.
Reviewed by Ewan H; Reviewed in Jan 2010
A comfortable, if compact, hotel with very nice furnishings and an excellent standard of upkeep. We had a basement room, which meant that the staff moving around early in the morning were very audible, even though they clearly minimizing noise.Very close to Olympia, rail and tube stations, and surprisingly quiet for inner London.
Reviewed by Ewan H; Reviewed in Jan 2010
Great little hotel but fellow guests were in...
Great little hotel but fellow guests were in and out all night smoking and chatting outside my bedroom window.
Reviewed by Mark P; Reviewed in Jan 2010
Great little hotel but fellow guests were in and out all night smoking and chatting outside my bedroom window.
Reviewed by Mark P; Reviewed in Jan 2010
Warm and friendly welcome to this handily-located hotel...
Warm and friendly welcome to this handily-located hotel. Breakfast was about as good as it gets for what UK hotels call "continental breakfast". Comfortable night. Friendly staff. Would go back here rather than the Hilton!
Reviewed by Walter P; Reviewed in Jan 2010
Warm and friendly welcome to this handily-located hotel. Breakfast was about as good as it gets for what UK hotels call "continental breakfast". Comfortable night. Friendly staff. Would go back here rather than the Hilton!
Reviewed by Walter P; Reviewed in Jan 2010
I would have stayed here again had it...
I would have stayed here again had it not been for the snow !! As it happens they still insisted on charging me even though not much was moving in the country. Of course I understand cancellation policies, but you would think that exceptional circumstances would mean exceptional thinking, but no, they want their money regardless. I'm not impressed.
Reviewed by david h; Reviewed in Jan 2010
I would have stayed here again had it not been for the snow !! As it happens they still insisted on charging me even though not much was moving in the country. Of course I understand cancellation policies, but you would think that exceptional circumstances would mean exceptional thinking, but no, they want their money regardless. I'm not impressed.
Reviewed by david h; Reviewed in Jan 2010
Had a lovely stay in first week of...
Had a lovely stay in first week of January (probably why the price was so good) but the room was in the basement so when the staff started work at 5.30am, moving trolleys around outside, it woke us up and was difficult to go back to sleep. But all in all worth while and would probably go back.
Reviewed by Judith W; Reviewed in Jan 2010
Had a lovely stay in first week of January (probably why the price was so good) but the room was in the basement so when the staff started work at 5.30am, moving trolleys around outside, it woke us up and was difficult to go back to sleep. But all in all worth while and would probably go back.
Reviewed by Judith W; Reviewed in Jan 2010
This is a very twee cosy little town...
This is a very twee cosy little town house hotel.Staff are lovely, nothing is a problem.We had a four poster room which was small, the loo was small and no bath.The car park is an open gated space across the square with only 4 tight spaces at £25 per day.The restaurant is a conservatory serving a good continental breakfast.The full English being £9 extra .I do like a bath, however we enjoyed our stay.Only 2 mins walk from Earls Court Underground Stn and just outside the Charging Zone.
Reviewed by g coventry; Reviewed in Jan 2010
This is a very twee cosy little town house hotel.Staff are lovely, nothing is a problem.We had a four poster room which was small, the loo was small and no bath.The car park is an open gated space across the square with only 4 tight spaces at £25 per day.The restaurant is a conservatory serving a good continental breakfast.The full English being £9 extra .I do like a bath, however we enjoyed our stay.Only 2 mins walk from Earls Court Underground Stn and just outside the Charging Zone.
Reviewed by g coventry; Reviewed in Jan 2010
Very unusual off the beaten track hotel Room...
Very unusual, off the beaten track hotel. Room was small but spotless. Beautifully furnished. No bath, but so what, shower was enough for one night. Good value for central London and I would definately return.
Reviewed by Russell T; Reviewed in Jan 2010
Very unusual, off the beaten track hotel. Room was small but spotless. Beautifully furnished. No bath, but so what, shower was enough for one night. Good value for central London and I would definately return.
Reviewed by Russell T; Reviewed in Jan 2010
Getting to this hotel is like a charm...
Getting to this hotel is like a charm - you are about 30 minutes from Heathrow airport and no more than 5 minutes walking from Earl's Court station. The only problem was the Google map locator in LateRooms, which points about 200 meters away from the exact location, but I guess this can easily be fixed. In cold days the hotel is extremely warm, which is great. Breakfast is excellent. The rooms are really renovated and are much better than any other hotel I have seen in this area. The wireless LAN connection is excellent and free. The only problem is that what they are giving you as a double room a space that can hardly fit 2 people standing around the bed, which is also very small (120 cm wide). Of course, we were told that this is normally a single room, but they are also selling it for double, but that really shouldn't be so or you need to be warned explicitly when making the reservation. Apart from that everything else was just fine. I would probably stay there again, especially if I don't have to pay triple rate for December 31, like in this case.
Reviewed by Stefan Yankov; Reviewed in Jan 2010
Getting to this hotel is like a charm - you are about 30 minutes from Heathrow airport and no more than 5 minutes walking from Earl's Court station. The only problem was the Google map locator in LateRooms, which points about 200 meters away from the exact location, but I guess this can easily be fixed. In cold days the hotel is extremely warm, which is great. Breakfast is excellent. The rooms are really renovated and are much better than any other hotel I have seen in this area. The wireless LAN connection is excellent and free. The only problem is that what they are giving you as a double room a space that can hardly fit 2 people standing around the bed, which is also very small (120 cm wide). Of course, we were told that this is normally a single room, but they are also selling it for double, but that really shouldn't be so or you need to be warned explicitly when making the reservation. Apart from that everything else was just fine. I would probably stay there again, especially if I don't have to pay triple rate for December 31, like in this case.
Reviewed by Stefan Yankov; Reviewed in Jan 2010
Superb location minutes walk from Earls Court Tube...
Superb location, minutes walk from Earls Court Tube. Stunning decor and cleanliness. Rooms are small, but then this is a converted town house. Staff are excellent, literally cannot wait to return. Had a magical stay for my wives birthday when on a budget. I have stayed at a very broad selection of hotels in London and this one is certainly top for quality and value.
Reviewed by Warren Lightfoot; Reviewed in Jan 2010
Superb location, minutes walk from Earls Court Tube. Stunning decor and cleanliness. Rooms are small, but then this is a converted town house. Staff are excellent, literally cannot wait to return. Had a magical stay for my wives birthday when on a budget. I have stayed at a very broad selection of hotels in London and this one is certainly top for quality and value.
Reviewed by Warren Lightfoot; Reviewed in Jan 2010
...
Reviewed by Sean P; Reviewed in Dec 2009
Reviewed by Sean P; Reviewed in Dec 2009
Stayed in room Room was clean and well...
Stayed in room 11. Room was clean and well appointed (if you like Morrocan style decor) although whilst space was adequate for lone traveller a couple may get in each others way too often for comfort. Bed was comfortable although not the widest double in the world. Bathroom was well decorated but tiny. Decent shower and good quality toiletries. I requested a quiet room and that is what I got. Didn't have the opportunity to sample the food and was recommended to use the array of restuarants available around the corner in Earls Court Road.Staff were all very courteous and helpful. Valet car parking was offered - they have a locked parking lot a few hundred yards away that holds four cars, so check availability before booking.
Reviewed by John M; Reviewed in Dec 2009
Stayed in room 11. Room was clean and well appointed (if you like Morrocan style decor) although whilst space was adequate for lone traveller a couple may get in each others way too often for comfort. Bed was comfortable although not the widest double in the world. Bathroom was well decorated but tiny. Decent shower and good quality toiletries. I requested a quiet room and that is what I got. Didn't have the opportunity to sample the food and was recommended to use the array of restuarants available around the corner in Earls Court Road.Staff were all very courteous and helpful. Valet car parking was offered - they have a locked parking lot a few hundred yards away that holds four cars, so check availability before booking.
Reviewed by John M; Reviewed in Dec 2009
Quirky room bed above bathroom and with limited...
Quirky room (bed above bathroom) and with limited headroom but fun, neverthelessOnly enough hot water for one shower in the room
Reviewed by Henry C; Reviewed in Dec 2009
Quirky room (bed above bathroom) and with limited headroom but fun, neverthelessOnly enough hot water for one shower in the room
Reviewed by Henry C; Reviewed in Dec 2009
Was recommended here by my partner who should...
Was recommended here by my partner who should have been with me. No toiletries except soap in room which was a surprise. Worst was the room was a sort of studio in a courtyard outside - I arrived late and it felt very insecure - I was awoken a lot by the night by noises and didn't feel at all safe. The room was also freezing - the next morning I saw there was an electric radiator I could have plugged in but it was too late by then - should have been told about it when shown to the "shed". Wouldn't go back!
Reviewed by D Williams; Reviewed in Dec 2009
Was recommended here by my partner who should have been with me. No toiletries except soap in room which was a surprise. Worst was the room was a sort of studio in a courtyard outside - I arrived late and it felt very insecure - I was awoken a lot by the night by noises and didn't feel at all safe. The room was also freezing - the next morning I saw there was an electric radiator I could have plugged in but it was too late by then - should have been told about it when shown to the "shed". Wouldn't go back!
Reviewed by D Williams; Reviewed in Dec 2009
Overall a nice experience The room was clean...
Overall a nice experience. The room was clean, staff helpful and location very good. Only minuses were the awkward layout of the room which meant no convenient place to put luggage etc. Also it was impossible to control the heat in the room. We turned the radiator off and had the window open but still heat was coming from other rooms below and to the side which we couldn't control.
Reviewed by A Hancock; Reviewed in Dec 2009
Overall a nice experience. The room was clean, staff helpful and location very good. Only minuses were the awkward layout of the room which meant no convenient place to put luggage etc. Also it was impossible to control the heat in the room. We turned the radiator off and had the window open but still heat was coming from other rooms below and to the side which we couldn't control.
Reviewed by A Hancock; Reviewed in Dec 2009
Earl's Court is a good location for London...
Earl's Court is a good location for London site seeing. This hotel was clean and the staff friendly, but the room that I had was too small. There wasn't even room for a chest of drawers so I could lay out my clothes. I did pile a couple of things on top of the safe in the cupboard, which had no shelves. My clothes stayed in my suitcase.The breakfast was ok.
Reviewed by George B; Reviewed in Dec 2009
Earl's Court is a good location for London site seeing. This hotel was clean and the staff friendly, but the room that I had was too small. There wasn't even room for a chest of drawers so I could lay out my clothes. I did pile a couple of things on top of the safe in the cupboard, which had no shelves. My clothes stayed in my suitcase.The breakfast was ok.
Reviewed by George B; Reviewed in Dec 2009
We have stayed at this hotel a few...
We have stayed at this hotel a few times for business and find it excellent value for London. It is very quiet and cosy with clean, tasteful rooms, tea, coffee and hot chocolate are complimentary and the breakfast is good.
Reviewed by H Kendal-Greene; Reviewed in Dec 2009
We have stayed at this hotel a few times for business and find it excellent value for London. It is very quiet and cosy with clean, tasteful rooms, tea, coffee and hot chocolate are complimentary and the breakfast is good.
Reviewed by H Kendal-Greene; Reviewed in Dec 2009
I stayed at the hotel for one night...
I stayed at the hotel for one night and had a lovely stay. The location of the hotel is ideal with only a couple of minutes walk from tube. My room was lovely, very tastefully decorated and I had my own private terrace.The staff could not be nicer very welcoming and willing to help with any questions. I would definatley stay at the hotel again.
Reviewed by J Brooke; Reviewed in Nov 2009
I stayed at the hotel for one night and had a lovely stay. The location of the hotel is ideal with only a couple of minutes walk from tube. My room was lovely, very tastefully decorated and I had my own private terrace.The staff could not be nicer very welcoming and willing to help with any questions. I would definatley stay at the hotel again.
Reviewed by J Brooke; Reviewed in Nov 2009
Very nice hotel Staff were brilliant and the...
Very nice hotel. Staff were brilliant and the room was very nice, but slightly small. This hotel is perfect for both Earls Court and Olympia. We would go back next time at a show with marketyourbiz
Reviewed by Jonathan White; Reviewed in Nov 2009
Very nice hotel. Staff were brilliant and the room was very nice, but slightly small. This hotel is perfect for both Earls Court and Olympia. We would go back next time at a show with marketyourbiz
Reviewed by Jonathan White; Reviewed in Nov 2009
A lovely hotel we stayed in room number...
A lovely hotel we stayed in room number 1 with the four poster bed i would recoomend the stay to anyone and infact already have,would not hesitate to stay there again
Reviewed by jamie williamson; Reviewed in Nov 2009
A lovely hotel we stayed in room number 1 with the four poster bed i would recoomend the stay to anyone and infact already have,would not hesitate to stay there again
Reviewed by jamie williamson; Reviewed in Nov 2009
Brilliant hotel - very close to Earl's Court...
Brilliant hotel - very close to Earl's Court on a very quiet little Square. Would definitely recommend to both business travellers and tourists
Reviewed by Tim C; Reviewed in Nov 2009
Brilliant hotel - very close to Earl's Court on a very quiet little Square. Would definitely recommend to both business travellers and tourists
Reviewed by Tim C; Reviewed in Nov 2009
Having chosen hotel on the strength of other...
Having chosen hotel on the strength of other reviews we were pleased to find that 20 Nevern Square is an oasis of peace and tranquility, yet is close to tube and bus transport.Staff in the hotel were very friendly and efficient,we particularly appreciated the provision of tea or coffee on demand, day or night, also little touches of luxury such as welcome fruit,bath robes etc.We would definitely recommend the hotel to others and will use it again when we next visit London.
Reviewed by A Ashworth; Reviewed in Nov 2009
Having chosen hotel on the strength of other reviews we were pleased to find that 20 Nevern Square is an oasis of peace and tranquility, yet is close to tube and bus transport.Staff in the hotel were very friendly and efficient,we particularly appreciated the provision of tea or coffee on demand, day or night, also little touches of luxury such as welcome fruit,bath robes etc.We would definitely recommend the hotel to others and will use it again when we next visit London.
Reviewed by A Ashworth; Reviewed in Nov 2009
We were upgraged to a suite which was...
We were upgraged to a suite which was very pleasing. The bedroom was excellent with a comfortable 4-poster bed and a large flat screen TV. There was both a bath and a shower. There was no mobile signal as the room was 'under-ground' but this didn't bother us as we came away to get away from the phone.Just 3 negative points. Firstly the bathroom light and fan came on and went off automatically. This was a problem at night as if we had to go to the loo, the light stayed on for about 5 minutes. Also, if one took more than 5 minutes on the loo, the light went off leaving the 'sitter' in darkness. Secondly, the room cleaner neither provided the dressing-gowns promised with the rooms (we had to get them from reception), nor was the shower gel and shampoo replaced for our second day. (We had to use a bar of soap). Finally, although service at breakfast was good, the staff did not smile at all, unlike all the other employees. Maybe they were agency workers.
Reviewed by R Firth; Reviewed in Nov 2009
We were upgraged to a suite which was very pleasing. The bedroom was excellent with a comfortable 4-poster bed and a large flat screen TV. There was both a bath and a shower. There was no mobile signal as the room was 'under-ground' but this didn't bother us as we came away to get away from the phone.Just 3 negative points. Firstly the bathroom light and fan came on and went off automatically. This was a problem at night as if we had to go to the loo, the light stayed on for about 5 minutes. Also, if one took more than 5 minutes on the loo, the light went off leaving the 'sitter' in darkness. Secondly, the room cleaner neither provided the dressing-gowns promised with the rooms (we had to get them from reception), nor was the shower gel and shampoo replaced for our second day. (We had to use a bar of soap). Finally, although service at breakfast was good, the staff did not smile at all, unlike all the other employees. Maybe they were agency workers.
Reviewed by R Firth; Reviewed in Nov 2009
On arrival I was informed that the room...
On arrival I was informed that the room that I had booked was not available. We were given a cup of coffee and the receptionist sorted us an alternative room and by way of an apology offered us the best room, the Ottaman suite, for our second night. It was a real treat!!The staff were extremely attentive and we would both definitely return.
Reviewed by Hazel S; Reviewed in Nov 2009
On arrival I was informed that the room that I had booked was not available. We were given a cup of coffee and the receptionist sorted us an alternative room and by way of an apology offered us the best room, the Ottaman suite, for our second night. It was a real treat!!The staff were extremely attentive and we would both definitely return.
Reviewed by Hazel S; Reviewed in Nov 2009
We were originally booked to stay at 'Twenty...
We were originally booked to stay at 'Twenty Nevern Square' however they called to say that as some of their rooms were undergoing maintenance they were transferring us to their sister hotel 'The Mayflower'. Therefore this review is actually of 'The Mayflower' and not the hotel as stated above. The reception is warm and welcoming, however the bedroom was extremely small (supposed to be a 'luxury double') and we hardly slept a wink because you can hear everyone walking around upstairs and we could also hear music early the next morning (we later found out it was more than likely coming from the breakfast room beneath us!) We were supposed to be given a complimentary bottle of wine because we had been moved, we had to actually ask for the wine which was extremely uncomfortable. The bath had some suspicious curly, black hairs around it which made me want to jump to the ceiling (it was a bit late noticing once I was in the bath!!) So no where near as clean as we would expect, not the customer service we would expect and if you actually want to get some sleep; make sure you are on the top floor!! Also they could offer full english breakfast within the bedroom price, we were aware that it was only continental but it was a bit disappointing on the day.
Reviewed by Kayley Everett; Reviewed in Nov 2009
We were originally booked to stay at 'Twenty Nevern Square' however they called to say that as some of their rooms were undergoing maintenance they were transferring us to their sister hotel 'The Mayflower'. Therefore this review is actually of 'The Mayflower' and not the hotel as stated above. The reception is warm and welcoming, however the bedroom was extremely small (supposed to be a 'luxury double') and we hardly slept a wink because you can hear everyone walking around upstairs and we could also hear music early the next morning (we later found out it was more than likely coming from the breakfast room beneath us!) We were supposed to be given a complimentary bottle of wine because we had been moved, we had to actually ask for the wine which was extremely uncomfortable. The bath had some suspicious curly, black hairs around it which made me want to jump to the ceiling (it was a bit late noticing once I was in the bath!!) So no where near as clean as we would expect, not the customer service we would expect and if you actually want to get some sleep; make sure you are on the top floor!! Also they could offer full english breakfast within the bedroom price, we were aware that it was only continental but it was a bit disappointing on the day.
Reviewed by Kayley Everett; Reviewed in Nov 2009
Booked for a business trip and was very...
Booked for a business trip and was very pleased. Good location 5 minute walk from Earls Court Tube.The staff were very friendly on arrival and the hotel was extremely clean and welcoming.The room was very tastefully decorated and well appointed, though as with many London Hotels it was very compact.Didn't eat at the hotel except for Breakfast where I had the Continental that came with the room rate - a very decent selection of breads, pastries, meats, cheeses and fruit.Overall well worth a visit
Reviewed by Andy R; Reviewed in Nov 2009
Booked for a business trip and was very pleased. Good location 5 minute walk from Earls Court Tube.The staff were very friendly on arrival and the hotel was extremely clean and welcoming.The room was very tastefully decorated and well appointed, though as with many London Hotels it was very compact.Didn't eat at the hotel except for Breakfast where I had the Continental that came with the room rate - a very decent selection of breads, pastries, meats, cheeses and fruit.Overall well worth a visit
Reviewed by Andy R; Reviewed in Nov 2009
The important two items were great - we...
The important two items were great - we had a very comfortable king-size (American term) bed and the breakfast was as good as we could have expected. Very nice.On the down side, we were put in the next terrace (#19) addition which was not as nice as the main hotel. The room we were given was called the Mezanine, and while it was fine, with a very nice bathroom, the sleeping area was above the bathroom (mezamine) with 5'10" headroom on the ceiling and a beam across the room dropping that to 5'. I bumped my head at least once. Their were no curtains to close over the large victorian windows, though they were "smoked". This was OK for our stay, as it was November, the days are short and the weather was dark and wet. It would be a serious problem in the summer.The room overall was well presented, but the common areas in our building were scruffy at best. The walls hadn't been painted in a while, and the carpet was old and worn. It needs to be fixed up. The main hotel (#20) appeared very nice.Finally, we reserved a twin room, but somehow ended up with a King instead (with a twin roll-away for some reason). As I was with my wife, this too worked out OK. Call ahead to ensure you are getting what you want/need.This was my first stay at a London hotel. Overall, I'd say it was fine and I'd stay there again. But please, hoteliers,if you are going to charge these types of prices, spruce up the "addition."
Reviewed by R Armstrong; Reviewed in Nov 2009
The important two items were great - we had a very comfortable king-size (American term) bed and the breakfast was as good as we could have expected. Very nice.On the down side, we were put in the next terrace (#19) addition which was not as nice as the main hotel. The room we were given was called the Mezanine, and while it was fine, with a very nice bathroom, the sleeping area was above the bathroom (mezamine) with 5'10" headroom on the ceiling and a beam across the room dropping that to 5'. I bumped my head at least once. Their were no curtains to close over the large victorian windows, though they were "smoked". This was OK for our stay, as it was November, the days are short and the weather was dark and wet. It would be a serious problem in the summer.The room overall was well presented, but the common areas in our building were scruffy at best. The walls hadn't been painted in a while, and the carpet was old and worn. It needs to be fixed up. The main hotel (#20) appeared very nice.Finally, we reserved a twin room, but somehow ended up with a King instead (with a twin roll-away for some reason). As I was with my wife, this too worked out OK. Call ahead to ensure you are getting what you want/need.This was my first stay at a London hotel. Overall, I'd say it was fine and I'd stay there again. But please, hoteliers,if you are going to charge these types of prices, spruce up the "addition."
Reviewed by R Armstrong; Reviewed in Nov 2009
This hotel is an excellent choice for business...
This hotel is an excellent choice for business or leisure travellers. The staff are friendly, breakfast is included in the price of the room and it's a short walk from Earl's Court tube. There are plenty of pubs and restaurants on Earl's Court Road.
Reviewed by Victoria Trott; Reviewed in Nov 2009
This hotel is an excellent choice for business or leisure travellers. The staff are friendly, breakfast is included in the price of the room and it's a short walk from Earl's Court tube. There are plenty of pubs and restaurants on Earl's Court Road.
Reviewed by Victoria Trott; Reviewed in Nov 2009
This posh little gem just off Earl's Court...
This posh little gem just off Earl's Court Road should be kept a secret so that those of us who have visited can always find a room; ask for #12, its brilliant. Breakfast is a real treat as is the bottled water in the room, the bathrobe is lovely, the other bits and bobs in the loo are as well! This is a 10 out of 10 establishment.
Reviewed by Kim W; Reviewed in Nov 2009
This posh little gem just off Earl's Court Road should be kept a secret so that those of us who have visited can always find a room; ask for #12, its brilliant. Breakfast is a real treat as is the bottled water in the room, the bathrobe is lovely, the other bits and bobs in the loo are as well! This is a 10 out of 10 establishment.
Reviewed by Kim W; Reviewed in Nov 2009
Unfortunately we were moved at the last minute...
Unfortunately we were moved at the last minute to the sister hotel the Mayflower. The room was very disappointing, it was very small and basic and not the standard of the 4* accommodation we booked. The breakfast however was good.
Reviewed by rebecca e; Reviewed in Nov 2009
Unfortunately we were moved at the last minute to the sister hotel the Mayflower. The room was very disappointing, it was very small and basic and not the standard of the 4* accommodation we booked. The breakfast however was good.
Reviewed by rebecca e; Reviewed in Nov 2009
Well located reasonably quiet Elegant room sumptuous furnishings...
Well located, reasonably quiet. Elegant room, sumptuous furnishings, attractive dining area, friendly and helpful staff.Very small downside, personally, did not appreciate bathroom lights being activated by sensor!
Reviewed by Claire K; Reviewed in Nov 2009
Well located, reasonably quiet. Elegant room, sumptuous furnishings, attractive dining area, friendly and helpful staff.Very small downside, personally, did not appreciate bathroom lights being activated by sensor!
Reviewed by Claire K; Reviewed in Nov 2009
Stayed in for business great location and pretty...
Stayed in for business .. great location and pretty special little place! Some very nice touches all round .. and excellent breakfast.
Reviewed by Marianne R; Reviewed in Nov 2009
Stayed in for business .. great location and pretty special little place! Some very nice touches all round .. and excellent breakfast.
Reviewed by Marianne R; Reviewed in Nov 2009
Upgraded to the Pasha Suite which was very...
Upgraded to the Pasha Suite which was very nice with a balcony and views across the square. Hotel in a quiet situation but very convenient for Earls Court Road and the tube. Four Poster comfy and large TV was a bonus. Friendly service and much nicer than the usual faceless London hotel. No tea and coffee in the room but reception were happy to bring a tray which was actually much nicer. Continental breakfast was also good.
Reviewed by A Percival; Reviewed in Oct 2009
Upgraded to the Pasha Suite which was very nice with a balcony and views across the square. Hotel in a quiet situation but very convenient for Earls Court Road and the tube. Four Poster comfy and large TV was a bonus. Friendly service and much nicer than the usual faceless London hotel. No tea and coffee in the room but reception were happy to bring a tray which was actually much nicer. Continental breakfast was also good.
Reviewed by A Percival; Reviewed in Oct 2009
The location of this hotel is perfect In...
The location of this hotel is perfect. In the center of the city, right next to a subway and in a quiet neighbourhood. Our only concern was the quality of the room itself. With a low ceiling in the bedroom and at the bathroom it could be difficult to move freely. For example - you had to be careful when putting on your blouse as you easily could smash your arm into the ceiling. Besides that the room appeared to be unfinished. We would stay there again, but not if we had to pay the same as for this stay.
Reviewed by Louise Bryde Jakobsen; Reviewed in Oct 2009
The location of this hotel is perfect. In the center of the city, right next to a subway and in a quiet neighbourhood. Our only concern was the quality of the room itself. With a low ceiling in the bedroom and at the bathroom it could be difficult to move freely. For example - you had to be careful when putting on your blouse as you easily could smash your arm into the ceiling. Besides that the room appeared to be unfinished. We would stay there again, but not if we had to pay the same as for this stay.
Reviewed by Louise Bryde Jakobsen; Reviewed in Oct 2009
Easy access to Earls Court underground Friendly receptionist...
Easy access to Earls Court underground. Friendly receptionist and very helpful. Getting food when I arrived at 8pm was a bit of a problem - hotel couldn't do anything I asked for, but eventually found me a tasty sandwich and an apple. Would have liked the facility to make my own tea and coffee in my room (which was very, very cramped even for one person) but they brought me tea and coffee whenever I wanted it incl in the room price. Breakfast was pleasant and eveyone was friendly. Hotel was very quiet even tho it was in the heart of London and I enjoyed my stay all in all.
Reviewed by Wendy F; Reviewed in Oct 2009
Easy access to Earls Court underground. Friendly receptionist and very helpful. Getting food when I arrived at 8pm was a bit of a problem - hotel couldn't do anything I asked for, but eventually found me a tasty sandwich and an apple. Would have liked the facility to make my own tea and coffee in my room (which was very, very cramped even for one person) but they brought me tea and coffee whenever I wanted it incl in the room price. Breakfast was pleasant and eveyone was friendly. Hotel was very quiet even tho it was in the heart of London and I enjoyed my stay all in all.
Reviewed by Wendy F; Reviewed in Oct 2009
Advertised as rrp on late rooms reduced to...
Advertised as £180 rrp on late rooms reduced to £115 - a bargain one might think. The ad talks about individual rooms with carved head boards, luxurious bed covers...a Johansen boutique hotel no less.Unfortunately the reality was very different. Weirdly the room was next door to the hotel so we had to go out onto the street and up some communal stairs to the first floor (apparently they are currently constructung a walkway between the two buildings). First impressions was of a somewhat shabby room with poorly finished attempt to make it "boutique". An odd shape with separate toilet and shower room off the corridor and twin beds taking up the majority of space in the room leaving no room for bedside tables, instead giant chrome side lights loom out over the beds. The TV was wall mounted at the end of one of the beds, its small size, location and lack of rotation probalby making it poor veiwing from the other bed. The beds were short with cheap feeling mattresses and sheets not duvets! (in this day and age?)As to the bathrooms facilities, I banged my head twice (more fool me) on the protruding poorly carcassed boiler that sticks out over the toilet and learnt a new jig as I danced in and out of the shower as the water temp fluctuated from just too cold to just too warm. Final moan was that the room was cold, especailly in the morning.On the plus side, the room was very clean, the staff pleasant and helpfull, the breakfast room attractive and the breakfast ok.When I told reception that I felt the room was not up to scratch and that if I had paid the £180 I would be asking for my money back I was informed that the room rate has never been £180 and it is normally much nearer to the Late rooms £115. Made me feel ripped off.Will not be staying again, also tempted to write to write to Johansens as their review and my experience are poles apart (except for reference to the welcome and the quality of the staff)
Reviewed by James Harper; Reviewed in Oct 2009
Advertised as £180 rrp on late rooms reduced to £115 - a bargain one might think. The ad talks about individual rooms with carved head boards, luxurious bed covers...a Johansen boutique hotel no less.Unfortunately the reality was very different. Weirdly the room was next door to the hotel so we had to go out onto the street and up some communal stairs to the first floor (apparently they are currently constructung a walkway between the two buildings). First impressions was of a somewhat shabby room with poorly finished attempt to make it "boutique". An odd shape with separate toilet and shower room off the corridor and twin beds taking up the majority of space in the room leaving no room for bedside tables, instead giant chrome side lights loom out over the beds. The TV was wall mounted at the end of one of the beds, its small size, location and lack of rotation probalby making it poor veiwing from the other bed. The beds were short with cheap feeling mattresses and sheets not duvets! (in this day and age?)As to the bathrooms facilities, I banged my head twice (more fool me) on the protruding poorly carcassed boiler that sticks out over the toilet and learnt a new jig as I danced in and out of the shower as the water temp fluctuated from just too cold to just too warm. Final moan was that the room was cold, especailly in the morning.On the plus side, the room was very clean, the staff pleasant and helpfull, the breakfast room attractive and the breakfast ok.When I told reception that I felt the room was not up to scratch and that if I had paid the £180 I would be asking for my money back I was informed that the room rate has never been £180 and it is normally much nearer to the Late rooms £115. Made me feel ripped off.Will not be staying again, also tempted to write to write to Johansens as their review and my experience are poles apart (except for reference to the welcome and the quality of the staff)
Reviewed by James Harper; Reviewed in Oct 2009
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Reviewed by S Taylor; Reviewed in Oct 2009
Reviewed by S Taylor; Reviewed in Oct 2009
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Reviewed by Peter S; Reviewed in Oct 2009
Reviewed by Peter S; Reviewed in Oct 2009
All staff were friendly polite and helpful The...
All staff were friendly, polite and helpful. The bedrooms were not as luxurious as I expected, however they were very comfortable and I really liked the decor and quirky layout of the building. The bathrooms were of a high standard of fittings and cleanliness. We felt like we were away in Thailand rather than London as we had a room with double doors onto the courtyard and it was lovely and quiet.
Reviewed by Fleur Link; Reviewed in Oct 2009
All staff were friendly, polite and helpful. The bedrooms were not as luxurious as I expected, however they were very comfortable and I really liked the decor and quirky layout of the building. The bathrooms were of a high standard of fittings and cleanliness. We felt like we were away in Thailand rather than London as we had a room with double doors onto the courtyard and it was lovely and quiet.
Reviewed by Fleur Link; Reviewed in Oct 2009
Booked two nights and heard at the last...
Booked two nights and heard at the last minute that I was to be transfered to sister hotel, Mayflower, v close by. Service was excellent in both hotels; each room was opulent - pity I had no one to share the experience with. Rich, comfortable environment : made to pamper. Go there!!
Reviewed by D G; Reviewed in Oct 2009
Booked two nights and heard at the last minute that I was to be transfered to sister hotel, Mayflower, v close by. Service was excellent in both hotels; each room was opulent - pity I had no one to share the experience with. Rich, comfortable environment : made to pamper. Go there!!
Reviewed by D G; Reviewed in Oct 2009
We enjoyed our stay in the hotel bathroom...
We enjoyed our stay in the hotel bathroom was a little small, but the room in comparison to the last 2 stays in the City in 2 different chain hotels it was more than adequate a little small, but luxurious with beautiful fabrics and cosy. Had to leave the window open as weather was surprisingly warm for the time of year, but where we were situated in room 11 it was nice and quiet. Enjoyed the continental breakfast, and enjoyed the lovely smell of warm bread and coissants wafting up the stairs in the morning. I would recommend this hotel we stayed in a luxury double. Also, when they remade the bed in the morning I would have liked to have had the countepane and cushions replaced as it looks so much more inviting, a small observation maybe but all adds to the luxury of staying in a hotel.
Reviewed by E Lock; Reviewed in Sep 2009
We enjoyed our stay in the hotel bathroom was a little small, but the room in comparison to the last 2 stays in the City in 2 different chain hotels it was more than adequate a little small, but luxurious with beautiful fabrics and cosy. Had to leave the window open as weather was surprisingly warm for the time of year, but where we were situated in room 11 it was nice and quiet. Enjoyed the continental breakfast, and enjoyed the lovely smell of warm bread and coissants wafting up the stairs in the morning. I would recommend this hotel we stayed in a luxury double. Also, when they remade the bed in the morning I would have liked to have had the countepane and cushions replaced as it looks so much more inviting, a small observation maybe but all adds to the luxury of staying in a hotel.
Reviewed by E Lock; Reviewed in Sep 2009
I found the smell of the room deodorant...
I found the smell of the room deodorant dispenser in the hallways unpleasant.
Reviewed by Alexander V; Reviewed in Sep 2009
I found the smell of the room deodorant dispenser in the hallways unpleasant.
Reviewed by Alexander V; Reviewed in Sep 2009
Comfortable Friendly staff Breakfast - no hot food...
Comfortable. Friendly staff. Breakfast - no hot food - but what is available is adequate. Room was nice and quiet. The bed was a bit small. The shower was good. Free bottles of water - which were needed as it gets hot on the top floor. A fan was provided - and I understood why after about an hour in the room - but it was ok. The TV was old fashioned. Reception staff and breakfast staff were very friendly.
Reviewed by G Williams; Reviewed in Sep 2009
Comfortable. Friendly staff. Breakfast - no hot food - but what is available is adequate. Room was nice and quiet. The bed was a bit small. The shower was good. Free bottles of water - which were needed as it gets hot on the top floor. A fan was provided - and I understood why after about an hour in the room - but it was ok. The TV was old fashioned. Reception staff and breakfast staff were very friendly.
Reviewed by G Williams; Reviewed in Sep 2009
Considering the convenient location of this hotel the...
Considering the convenient location of this hotel the price I paid made it excellent value for money. It is literally minutes from Earls Court tube and many eating establishments.The room was lovely and well appointed; not enormous but I was in London!
Reviewed by D Oakes; Reviewed in Sep 2009
Considering the convenient location of this hotel the price I paid made it excellent value for money. It is literally minutes from Earls Court tube and many eating establishments.The room was lovely and well appointed; not enormous but I was in London!
Reviewed by D Oakes; Reviewed in Sep 2009
4
out of 5
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