Thistle Kensington Gardens Reservations:       (UK) FreePhone 0800 066 4911       (International) +44 203 026 6805

Thistle Kensington Gardens Reviews

<< Back to Thistle Kensington Gardens

Rooms Available

Overall Rating

3
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
68%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Thistle Kensington Gardens  out of 5 Customer Rating
London break

What a great hotel this is .the staff were excellent and the rooms were spotless.
food was very good and the rain showers were fab

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by A Betteridge From Whitley Bay, England Who stayed in January 2012

 Thistle Kensington Gardens  out of 5 Customer Rating
City central location

Bathrooms were not cleaned properly. reception staff was excellent in handling the situation

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by M Cox From Worcester, England Who stayed in January 2012

 Thistle Kensington Gardens  out of 5 Customer Rating
Great Value, Friendly Staff, Perfect Location

We stayed at the Thistle Hotel near Kensington after a day of sight seeing in London. We were flying out from Heathrow the next day, so the location was perfect - 20 minutes from the airport, and a stone's throw from the nearest tube station for access to the city centre. Also Kensington park (which is literally across the road from the hotel), is beautiful, and there are some great restaurants within walking distance.
The staff were friendly and helpful (and even threw in a complimentary bottle of wine). The room was clean, quite small but well put-together and had a good shower. Also took advantage of the onsite parking - pretty good value for London, and minimum hassle.
Overall, great value if you want a base to explore London from.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Jonathan R From England Who stayed in January 2012

 Thistle Kensington Gardens  out of 5 Customer Rating
Happy to stay again

Staff very friendly and attentive, hotel location ideal, near Queensway tube station(out onto Bayswater Rd, turn left 4 minute walk).
London tour buses stop directly outside the hotel
Room 5th floor overlooking Hyde Park. Kingsize bed, provided us with one of the best nights sleep we have had in a hotel recently.
We will definitely use this hotel when staying in London again.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by B Allen From England Who stayed in January 2012

 Thistle Kensington Gardens  out of 5 Customer Rating
Fantastic Hotel.. i would highly recommend!!

This hotel is brill.. The location is brilliant with easy access to Central London but theres not a lot of traffic and congestion outside the hotel the tube station is literally a 3 minute walk away also theres a petrol station nearby and plenty of places to eat without going to far. The rooms were lovely and for once they were Exactly how they were pictured!! The rooms are very clean lovely decor had air con and temperature control which is good plenty of towels and storage space which is good! The hotel is
A little gem and i will be staying there again also for anyone touring
london the hotel is literally facing Kensington Palace and Hyde Park which is absolutly lovely

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by K Little From Manchester, England Who stayed in January 2012

 Thistle Kensington Gardens  out of 5 Customer Rating
Good location, views and breakfast.

Handy parking with fair rates for the location. Room was clean and spacious. Views over Hyde Park were lovely, nice walk over there too. (We had the exec room.) Breakfast was really good, but the meal we had in the evening was not up to much and the waitress got our friends order wrong. The staff were helpful and provided a cot even though we had not requested it.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by E Gibbs From Worcester, England Who stayed in December 2011

 Thistle Kensington Gardens  out of 5 Customer Rating
Post Xmas, pre New Year

Had a mid-Christmas break. Arrived about 10.30 and despite being told check in was 2pm they had a room ready for us which was good. The room was small but had all the facilities we required and everything was in it's place. Reception staff were good and efficient both on arrival and departure. I do have a general gripe though and that is with parking charges by hotels. If they offer parking then that should be covered by the nightly hotel charge. We had to pay £25 for 24 hours in the hotel car park. Then £5 for another three hours and then £16 extra for three to 12 hours if required. If we had to chosen to stay a minute over three extra hours then the £16 charge would have kicked in which in my opinion is daylight robbery. That gripe aside it was a great stay.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Kenneth T From Hull, England Who stayed in December 2011

 Thistle Kensington Gardens  out of 5 Customer Rating

Excellent Value for Money

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Andrew Burnett From Stockport, England Who stayed in December 2011

 Thistle Kensington Gardens  out of 5 Customer Rating
Smart, Contemporary, Clean, Comfortable Room - a bit small..

The room was finished to the highest quality, as was the bathroom. Everything seemed brand new, very clean and cosy. We booked a standard double. The only negative was the room size, there wasn't an awful lot of space after the bed and furniture. Absolutely fine for a weekend stay though. Restaurant was good too, only had a quick snack but was tasty with good service.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Sophie B From Manchester, England Who stayed in December 2011

 Thistle Kensington Gardens  out of 5 Customer Rating
Holiday in london

Nice hotel and close from hyde park and royal albert hall. The room was small but clean.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Marco G From Italy Who stayed in December 2011

WHAT DID THE BEST REVIEW SAY?

What a great hotel this is .the staff were excellent and the rooms were spotless.
food was very good and the rain showers were fab Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by A Betteridge
From Whitley Bay, England
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

Nice hotel and close from hyde park and royal albert hall. The room was small but clean. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Marco G
From Marco G
Who stayed in December 2011
View More Thistle Kensington Gardens Reviews

Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

Feedback Form