Thistle Hyde Park Reviews

From the moment we arrived the staff were friendly, approachable and helpful. The room was comfortable and well presented. Breakfast was excellent. We appreciated the offer of a second discounted night on request. Great location and excellent service. We would definitely recommend staying at this hotel and look forward to visiting again.

The hotel was in a good location, the hotel was clean, could have been warmer in the room but that could have been us not necessarily the room

I stayed here on a works course midweek. got an upgrade which was very good. Room was lovely, food was just ok but no better. The staff were great though, very helpful

We stayed in a really quirky room in an annexe of the hotel with a whole flight of stairs inside the room and 3 more into the bathroom. The staff were without exception friendly polite and helpful. They forgot to get my newspaper so the lad at reception went out specially to buy one for me.

Great park-side location, friendly reception, excellent room view and lay-out.Nicely decorated bar area but no atmosphere at night.

Price is in line with other hotels in the area. Excellent location for tube and Hyde park. Room was contemporary and clean. Staff were friendly and helpful. Would stay again

Beautiful room and fantastically clean. Perfect location for a walk into the centre!

Terrible experience. Bad customer service. Air con did not work in the room - i called the reception twice and each time they said they'd send soneone to fix it, but no one came either time... Third time i called, they just didnt answer anymore. Rooms are old & noisy. Really bad experience.

If you like small, 'country house' hotels, this is the place for you. Beautifully located across from Hyde Park, it had the excellent service and classic comfort you usually get only from an expensive hotel in the country. Food was really good and excellent value.

The hotel had no details of my booking when I turned up so recommended that I try somewhere else. When I convinced them I had a booking they gave me a room on the third floor with no working lift. No mention was made that the air con was clearly not working and the room was unbearable hot. The receptionist admitted the next day that the air con was blowing warm air.
Poor quality, value and service