I got one of of the newly refurbished ground floor rooms - which are very smart and, in particular have a great built in shower. Unfortunately, both at 11pm and 7:00, this was tepid and therefore very uncomfortable. The first water which came out of the shower was brown. I got the feeling these rooms have been pressed into service before they are ready, as the room also had 4 electric radiators in it. I have stayed in the hotel before, in the older rooms - so I hope they get it right quickly.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly