I stayed at Think Apartments with my husband on a weekend break to London. On arrival the staff were very helpful and accomodating and assisted us with parking and luggage etc. Throughout our stay the staff (inc night staff at 2am) were very helpful in giving us information regarding local attractions and best ways to travel around London etc which was great.
The apartment itself was a little smaller than the pictures had depicted, but none the less very clean,trendy,comfortable and perfect for a couples weekend get away. We decided to use the kitchen facilities and make an evening meal and convieniently there is a huge Tesco right next door which came in handy and after a little trouble with the oven,we managed to have an enjoyable meal with a DVD on,so kitchen facilities ten out of ten.
The only two problems I had with the apartment was firstly the parking and secondly the check in and out times. In regards to parking, it took us a while to figure out how to get into the tesco car park as its on the side of Tesco and that is the parking the apartments use, so that was a little tricky, parking was £20 for 24 hours which I thought was a little much.
Secondly the check in time was 3pm and check out 10am the next morning. I felt check in was abit late and the check out was very early considering the late check in time. The staff were kind enough however to let us check out at 11am at no extra cost, but when I enquired about late check out for an hour extra I was told it would be an extra £60! Which I felt was extortionate.
Overall our stay was pleasant and we will definitely be returning to Think in the near future,whether that's at the same location or a different branch of theirs and would highly recommend it to anybody considering booking with them. Great customer service, clean, peaceful and a relaxing break.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly