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The Royal Trafalgar Hotel Reviews
Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property
All reviews are rated out of 5
Showing 48 reviews - Most recent listed first
Chosen at random at short notice our expectations...
Chosen at random at short notice, our expectations were low - the reality was fabulous. The receptionists were very welcoming, we were given an upgrade without asking, our suite was really wonderful and all the staff we came into contact with were friendly and very helpful.
Reviewed by Brenda C; Reviewed in May 2010
Chosen at random at short notice, our expectations were low - the reality was fabulous. The receptionists were very welcoming, we were given an upgrade without asking, our suite was really wonderful and all the staff we came into contact with were friendly and very helpful.
Reviewed by Brenda C; Reviewed in May 2010
A notre arriv e samedi une employ e...
A notre arrivée, samedi 08.05.2010 à 17:00, une employée "on training" parfaitement incompétente et à peine polie a voulu contester le contrat dont le montant total imprimé ne tenait pas compte , selon elle, de la TVA. Sur ses insistances, j'ai dû faire appeler son chef pour obtenir enfin le respect du contrat établi. Elle nous a remis les clés de la chambre sans instruction et sans nous faire accompagner, comme j'ai pu l'observer les jours suivants par d'autres employées avec les clients. J'ai dû chercher comment mettre en route TV, climatisation et chauffage des linges à la salle de bains. C'est inadmissible de la part d'une employée responsable du desk! Heureusement, à notre départ le 13.05.2010 à 11:00, l'employée au desk était compétente et très polie!
Reviewed by Martine L; Reviewed in May 2010
A notre arrivée, samedi 08.05.2010 à 17:00, une employée "on training" parfaitement incompétente et à peine polie a voulu contester le contrat dont le montant total imprimé ne tenait pas compte , selon elle, de la TVA. Sur ses insistances, j'ai dû faire appeler son chef pour obtenir enfin le respect du contrat établi. Elle nous a remis les clés de la chambre sans instruction et sans nous faire accompagner, comme j'ai pu l'observer les jours suivants par d'autres employées avec les clients. J'ai dû chercher comment mettre en route TV, climatisation et chauffage des linges à la salle de bains. C'est inadmissible de la part d'une employée responsable du desk! Heureusement, à notre départ le 13.05.2010 à 11:00, l'employée au desk était compétente et très polie!
Reviewed by Martine L; Reviewed in May 2010
The third time in this hotel and again...
The third time in this hotel and again no complaints - the room was huge with seven windows so also wonderfully light. Convenient location and courteous staff.
Reviewed by Stephen V; Reviewed in May 2010
The third time in this hotel and again no complaints - the room was huge with seven windows so also wonderfully light. Convenient location and courteous staff.
Reviewed by Stephen V; Reviewed in May 2010
Nice friendly hotel excellent location with good food...
Nice friendly hotel, excellent location with good food.
Reviewed by s welsh; Reviewed in May 2010
Nice friendly hotel, excellent location with good food.
Reviewed by s welsh; Reviewed in May 2010
Lovely hotel just off trafalgar sq room was...
Lovely hotel just off trafalgar sq, room was recently refurbished . Would stay here again.
Reviewed by m Godber; Reviewed in Apr 2010
Lovely hotel just off trafalgar sq, room was recently refurbished . Would stay here again.
Reviewed by m Godber; Reviewed in Apr 2010
st visit fabulous room - I was obviously...
1st visit fabulous room - I was obviously upgraded to a super dooper deluxe executive suite - which was wonderful!!This time I was given a standard room ( as booked) and whilst clean and tidy I fouind the room to be tired and in need of a lick of paint.Apart from that hotel is in geat location - between leicester square and trafalgar square on a really quiet street. Staff are very friendly and helpful and tube is 3/4 mins away. great location
Reviewed by Gary A; Reviewed in Apr 2010
1st visit fabulous room - I was obviously upgraded to a super dooper deluxe executive suite - which was wonderful!!This time I was given a standard room ( as booked) and whilst clean and tidy I fouind the room to be tired and in need of a lick of paint.Apart from that hotel is in geat location - between leicester square and trafalgar square on a really quiet street. Staff are very friendly and helpful and tube is 3/4 mins away. great location
Reviewed by Gary A; Reviewed in Apr 2010
Perfectly located between Leicester Square and Trafalgar Square...
Perfectly located between Leicester Square and Trafalgar Square. Clean, great food, comfortable. Check-in / check-out slightly slow, but of no signifigance when compared to the very real quality overall
Reviewed by Michael E; Reviewed in Mar 2010
Perfectly located between Leicester Square and Trafalgar Square. Clean, great food, comfortable. Check-in / check-out slightly slow, but of no signifigance when compared to the very real quality overall
Reviewed by Michael E; Reviewed in Mar 2010
location brilliant for theatres restaurants shopping and sightseeing...
location brilliant for theatres, restaurants, shopping and sightseeing, comfortable, clean and friendly.
Reviewed by lynn s; Reviewed in Mar 2010
location brilliant for theatres, restaurants, shopping and sightseeing, comfortable, clean and friendly.
Reviewed by lynn s; Reviewed in Mar 2010
A very well placed hotel - we only...
A very well placed hotel - we only stayed one night but did not need to use taxis or tubes. Our room was upgraded which was a nice extra. Needs a good bar for more atmosphere.
Reviewed by A Young; Reviewed in Mar 2010
A very well placed hotel - we only stayed one night but did not need to use taxis or tubes. Our room was upgraded which was a nice extra. Needs a good bar for more atmosphere.
Reviewed by A Young; Reviewed in Mar 2010
I stay in London quite regulary but first...
I stay in London quite regulary but first stay here - and booked it as itwas close to my meeting venue following day. I have to say I could not fault hotel in anyway and will definately stay here more often now. Fantastic location just off Pall Mall east but in very quiet st. Great area with Traf square and picadilly close by .Lovely bars, shops and restaurants all around.Hotel itself is modern and very comfortable. I had booked a standard room but got upgraded to exec room which was supurb - very spacious and very comfortable. Staff were incredibly helpful and great breakfast too. Highly Recommend!!
Reviewed by Gary A; Reviewed in Mar 2010
I stay in London quite regulary but first stay here - and booked it as itwas close to my meeting venue following day. I have to say I could not fault hotel in anyway and will definately stay here more often now. Fantastic location just off Pall Mall east but in very quiet st. Great area with Traf square and picadilly close by .Lovely bars, shops and restaurants all around.Hotel itself is modern and very comfortable. I had booked a standard room but got upgraded to exec room which was supurb - very spacious and very comfortable. Staff were incredibly helpful and great breakfast too. Highly Recommend!!
Reviewed by Gary A; Reviewed in Mar 2010
Spotless interior throughout the public area Room excellent...
Spotless interior throughout the public area. Room excellent, staff were friendly and very willing to help. Hotel is ideally situated for walking to the local sites and underground for further afield. Only downside was the frugal supplies of milk cartons in our executive room. One each is not enough for 2 people who like a morning and evening cuppa.
Reviewed by R Taylor; Reviewed in Mar 2010
Spotless interior throughout the public area. Room excellent, staff were friendly and very willing to help. Hotel is ideally situated for walking to the local sites and underground for further afield. Only downside was the frugal supplies of milk cartons in our executive room. One each is not enough for 2 people who like a morning and evening cuppa.
Reviewed by R Taylor; Reviewed in Mar 2010
Must have had a re-vamp - accommodation decor...
Must have had a re-vamp - accommodation decor and quality excellent, very comfortable and spotless. Didn't have any food. If you are doing anything in the West End, and can get a Laterooms deal this is perfect.
Reviewed by Paul Wilson; Reviewed in Mar 2010
Must have had a re-vamp - accommodation decor and quality excellent, very comfortable and spotless. Didn't have any food. If you are doing anything in the West End, and can get a Laterooms deal this is perfect.
Reviewed by Paul Wilson; Reviewed in Mar 2010
The hotel location is good staff are very...
The hotel location is good, staff are very nice. The bedroom and bathroom are clean and tidy, and I slept very well at that night. For the location, quality and price, I would suggest you to stay here.
Reviewed by M Tsang; Reviewed in Mar 2010
The hotel location is good, staff are very nice. The bedroom and bathroom are clean and tidy, and I slept very well at that night. For the location, quality and price, I would suggest you to stay here.
Reviewed by M Tsang; Reviewed in Mar 2010
It is always a pleasure to stay here...
It is always a pleasure to stay here ,the staff are helpful,rooms are comfortable. As i have problems with walking ,this is a very central hotel for us.We have stayed here agood few times.Late bookings price for this hotel was very good,i don't think i have used this company before ,but will from now on.
Reviewed by kATHLEEN T; Reviewed in Feb 2010
It is always a pleasure to stay here ,the staff are helpful,rooms are comfortable. As i have problems with walking ,this is a very central hotel for us.We have stayed here agood few times.Late bookings price for this hotel was very good,i don't think i have used this company before ,but will from now on.
Reviewed by kATHLEEN T; Reviewed in Feb 2010
I was really very pleased with this hotel...
I was really very pleased with this hotel. The staff were exceptionally pleasant and helpful. The room was absolutely immaculate, in my opinion it couldn't have been better. Beautifully furnished and a really nice size. The location of the hotel is quite something, just off the corner of Trafalgar Square...and yet the hotel was so peaceful. A real find.
Reviewed by A K; Reviewed in Feb 2010
I was really very pleased with this hotel. The staff were exceptionally pleasant and helpful. The room was absolutely immaculate, in my opinion it couldn't have been better. Beautifully furnished and a really nice size. The location of the hotel is quite something, just off the corner of Trafalgar Square...and yet the hotel was so peaceful. A real find.
Reviewed by A K; Reviewed in Feb 2010
Very convenient situation We were moved from the...
Very convenient situation. We were moved from the Thistle Piccadily (about 200 yards away) because we had requested a twin room, and they had none available. Service was courteous, and we were given free breakfasts to make up for the inconvenience.The only downside of the hotel was the noise from Leicester square. We (tried to) sleep with window open, but the noise of drunken partying on a Friday night was extreme.
Reviewed by H L; Reviewed in Feb 2010
Very convenient situation. We were moved from the Thistle Piccadily (about 200 yards away) because we had requested a twin room, and they had none available. Service was courteous, and we were given free breakfasts to make up for the inconvenience.The only downside of the hotel was the noise from Leicester square. We (tried to) sleep with window open, but the noise of drunken partying on a Friday night was extreme.
Reviewed by H L; Reviewed in Feb 2010
Made to feel valued and wanted food was...
Made to feel valued and wanted, food was gorgeous, me and my partner both said it was the best meal we had ever had, and we are both hard to please, with me being an ex chef, and him just fussy. Room had all amenities, was spotlessly clean, although i did have to hunt for the kettle and hairdryer, but it gave me a chance to check all the room out. We ordered breakfast upto the room for 9.00-9.30 and it arrived at 9.00 on the dot, again gorgeous food. All the staff were polite, and catered well for us, as my partner is in a wheelchair. we stored our luggage at the desk when we went out around London, and the porter went out and got a taxi for us. Nothing seemed to be too much trouble or any hassle. The only downside we had, which had nothing to do with the hotel was that the guest accross the hall really enjoyed opening and slamming his door all night long. Think he stopped at 4am. Also the lift is really small, my partner almost got stuck a few times in his wheelchair. Can guarentee though that next time we in London we will stay here again.
Reviewed by R Robinson; Reviewed in Feb 2010
Made to feel valued and wanted, food was gorgeous, me and my partner both said it was the best meal we had ever had, and we are both hard to please, with me being an ex chef, and him just fussy. Room had all amenities, was spotlessly clean, although i did have to hunt for the kettle and hairdryer, but it gave me a chance to check all the room out. We ordered breakfast upto the room for 9.00-9.30 and it arrived at 9.00 on the dot, again gorgeous food. All the staff were polite, and catered well for us, as my partner is in a wheelchair. we stored our luggage at the desk when we went out around London, and the porter went out and got a taxi for us. Nothing seemed to be too much trouble or any hassle. The only downside we had, which had nothing to do with the hotel was that the guest accross the hall really enjoyed opening and slamming his door all night long. Think he stopped at 4am. Also the lift is really small, my partner almost got stuck a few times in his wheelchair. Can guarentee though that next time we in London we will stay here again.
Reviewed by R Robinson; Reviewed in Feb 2010
Bon h tel chambre spacieuse bon rapport qualit...
Bon hôtel, chambre spacieuse, bon rapport qualité- prix, à côté de Trafalgar Square.
Reviewed by Timothy W; Reviewed in Feb 2010
Bon hôtel, chambre spacieuse, bon rapport qualité- prix, à côté de Trafalgar Square.
Reviewed by Timothy W; Reviewed in Feb 2010
Having read the previous reviews the only negatives...
Having read the previous reviews the only negatives I noted were regarding the room climate control and persistent housemaids. Low and behold the room was cold and we were unable to turn up the heating, also various attempts were made by staff to gain entry to the room from quite early in the morning. So having been warned of these possibilities we treated them more with amusement rather than irritation.Other than this we were very pleased with our stay, location was perfect, staff very friendly and efficent, and the room was clean, comfortable, well equipped and thoughtfully laid out. Good value for money and we would certainly use again.
Reviewed by P MASON; Reviewed in Feb 2010
Having read the previous reviews the only negatives I noted were regarding the room climate control and persistent housemaids. Low and behold the room was cold and we were unable to turn up the heating, also various attempts were made by staff to gain entry to the room from quite early in the morning. So having been warned of these possibilities we treated them more with amusement rather than irritation.Other than this we were very pleased with our stay, location was perfect, staff very friendly and efficent, and the room was clean, comfortable, well equipped and thoughtfully laid out. Good value for money and we would certainly use again.
Reviewed by P MASON; Reviewed in Feb 2010
Staff at this hotel were great really informative...
Staff at this hotel were great really informative and welcoming.The room was basic and tatty round the edges bathroom tiny and in need of new tiles etc. Central London so expected the price but had a high expectations for the accomodation and food which were not met!
Reviewed by D Langley; Reviewed in Feb 2010
Staff at this hotel were great really informative and welcoming.The room was basic and tatty round the edges bathroom tiny and in need of new tiles etc. Central London so expected the price but had a high expectations for the accomodation and food which were not met!
Reviewed by D Langley; Reviewed in Feb 2010
Excellent location just off Trafalgar Square Room was...
Excellent location, just off Trafalgar Square. Room was small, but perfectly OK fpr one night. Excellent en-suite facilites.
Reviewed by Tom G; Reviewed in Feb 2010
Excellent location, just off Trafalgar Square. Room was small, but perfectly OK fpr one night. Excellent en-suite facilites.
Reviewed by Tom G; Reviewed in Feb 2010
Stopped at the Royal Trafalgar on a girls...
Stopped at the Royal Trafalgar on a girls weekend. Receptionist was really friendly. Fantastic location within walking distance for the theatre and the restaurant in Covent Garden. Called in the bar and asked for two glasses of Merlot and was offered a choice and even given a taste of both. Couldn't recommend highly enough.
Reviewed by Donna L; Reviewed in Jan 2010
Stopped at the Royal Trafalgar on a girls weekend. Receptionist was really friendly. Fantastic location within walking distance for the theatre and the restaurant in Covent Garden. Called in the bar and asked for two glasses of Merlot and was offered a choice and even given a taste of both. Couldn't recommend highly enough.
Reviewed by Donna L; Reviewed in Jan 2010
I reasently booked with late rooms at the...
I reasently booked with late rooms at the above hotel for a very special weekend (to ask my girlfriend to marry me) the entrance to the hotel was very nice however this didnt represent the room . the room did not reflet the price of the hotel , the room was very tired and looked more like a basic travel logde then a top london hotel. you could not ask anything more of the location and the staff but if i was going to criticize the rooms need renovation as soon as possible.
Reviewed by mark stokoe; Reviewed in Jan 2010
I reasently booked with late rooms at the above hotel for a very special weekend (to ask my girlfriend to marry me) the entrance to the hotel was very nice however this didnt represent the room . the room did not reflet the price of the hotel , the room was very tired and looked more like a basic travel logde then a top london hotel. you could not ask anything more of the location and the staff but if i was going to criticize the rooms need renovation as soon as possible.
Reviewed by mark stokoe; Reviewed in Jan 2010
the staff were charming and the room large...
the staff were charming and the room large. we will stay there again.
Reviewed by i knott; Reviewed in Jan 2010
the staff were charming and the room large. we will stay there again.
Reviewed by i knott; Reviewed in Jan 2010
I went to this hotel for the location...
I went to this hotel for the location, and it didn't disappoint. It was very central and convenient. The staff were very helpful and friendly and nothing was too much trouble. The only real negatives were hard pillows and maybe the bathroom needed updating but apart from that loved it.
Reviewed by Melane S; Reviewed in Jan 2010
I went to this hotel for the location, and it didn't disappoint. It was very central and convenient. The staff were very helpful and friendly and nothing was too much trouble. The only real negatives were hard pillows and maybe the bathroom needed updating but apart from that loved it.
Reviewed by Melane S; Reviewed in Jan 2010
Not bad for the laterooms price but wouldn't...
Not bad for the laterooms price but wouldn't stay there again. Very central. Heating didn't work properly.
Reviewed by Angela T; Reviewed in Jan 2010
Not bad for the laterooms price but wouldn't stay there again. Very central. Heating didn't work properly.
Reviewed by Angela T; Reviewed in Jan 2010
Spacious clean room comfortable bed friendly staff comfortable...
Spacious, clean room, comfortable bed, friendly staff, comfortable bar area, tasty and hot breakfast. Only gripe is that the heating in the room is provided by an air conditioning unit which wasn't switched on when we got there so the room was cold and we had to have on all night as it has been so cold lately and with it switching on and off all night it did disturb our sleep a bit.
Reviewed by Sarah A; Reviewed in Jan 2010
Spacious, clean room, comfortable bed, friendly staff, comfortable bar area, tasty and hot breakfast. Only gripe is that the heating in the room is provided by an air conditioning unit which wasn't switched on when we got there so the room was cold and we had to have on all night as it has been so cold lately and with it switching on and off all night it did disturb our sleep a bit.
Reviewed by Sarah A; Reviewed in Jan 2010
The hotel we booked was the Thistle Trafalgar...
The hotel we booked was the Thistle Trafalgar, however the day before we were due to travel we were contacted and moved into the Thistle westminster. This was annoying as we specifically wanted a hotel in the west end, for the theatre we had booked. It meant we had to use the tube in the evening and my friend is disabled and struggled with the stairs etc. I was very disappointed.
Reviewed by A Kirk; Reviewed in Jan 2010
The hotel we booked was the Thistle Trafalgar, however the day before we were due to travel we were contacted and moved into the Thistle westminster. This was annoying as we specifically wanted a hotel in the west end, for the theatre we had booked. It meant we had to use the tube in the evening and my friend is disabled and struggled with the stairs etc. I was very disappointed.
Reviewed by A Kirk; Reviewed in Jan 2010
Location location ...
Location location!!
Reviewed by Ian O; Reviewed in Jan 2010
Location location!!
Reviewed by Ian O; Reviewed in Jan 2010
i booked this hotel as i had previously...
i booked this hotel as i had previously stayed here in Dec 2008 and it was very good value for money, unfortunatley this year it was more expensive and no breakfast was included in the price, room was smaller and the air con did not work which meant the room was extremly cold, also room service forgot to clean room which we brought to the receptions attention.they did offer to clean the room but it was late evening. the following marks are base on our stay this time round.
Reviewed by M CRAGG; Reviewed in Jan 2010
i booked this hotel as i had previously stayed here in Dec 2008 and it was very good value for money, unfortunatley this year it was more expensive and no breakfast was included in the price, room was smaller and the air con did not work which meant the room was extremly cold, also room service forgot to clean room which we brought to the receptions attention.they did offer to clean the room but it was late evening. the following marks are base on our stay this time round.
Reviewed by M CRAGG; Reviewed in Jan 2010
Was booked into Trafalgar Square Whitcomb Street but...
- Was booked into Trafalgar Square, Whitcomb Street but when checking-in was told that my booking was at Charing Cross (1st I had heard about this!)- Charing Cross wanted me to pay more for the privilege of staying at their hotel!- Deluxe room
Reviewed by S Hall; Reviewed in Jan 2010
- Was booked into Trafalgar Square, Whitcomb Street but when checking-in was told that my booking was at Charing Cross (1st I had heard about this!)- Charing Cross wanted me to pay more for the privilege of staying at their hotel!- Deluxe room
Reviewed by S Hall; Reviewed in Jan 2010
Fine hotel The only thing that was wrong...
Fine hotel. The only thing that was wrong was the room was freezing at first; for some unknown reason the air con was on and set to 17 degrees. Not ideal for mid-winter, nor the environment!
Reviewed by Wendy R; Reviewed in Dec 2009
Fine hotel. The only thing that was wrong was the room was freezing at first; for some unknown reason the air con was on and set to 17 degrees. Not ideal for mid-winter, nor the environment!
Reviewed by Wendy R; Reviewed in Dec 2009
Great position for the odd night in London...
Great position for the odd night in London.Easy access,comfortable room good value
Reviewed by john kenney; Reviewed in Dec 2009
Great position for the odd night in London.Easy access,comfortable room good value
Reviewed by john kenney; Reviewed in Dec 2009
Wonderful location quiet street right in the middle...
Wonderful location; quiet street right in the middle of town.
Reviewed by Charlotte H; Reviewed in Dec 2009
Wonderful location; quiet street right in the middle of town.
Reviewed by Charlotte H; Reviewed in Dec 2009
Given proximity to centre of London and rate...
Given proximity to centre of London and rate the hotel was better fitted that I expected. Shame that somewhere between the hotel and Late Rooms my booking wasn't registered, but not the first booking problem I've had with Late Rooms recently...
Reviewed by Martin S; Reviewed in Dec 2009
Given proximity to centre of London and rate the hotel was better fitted that I expected. Shame that somewhere between the hotel and Late Rooms my booking wasn't registered, but not the first booking problem I've had with Late Rooms recently...
Reviewed by Martin S; Reviewed in Dec 2009
This was a three day th wedding anniversary...
This was a three day 50th wedding anniversary holiday. The hotel was very central, within walking distance of the galleries and the theatres. All the staff were extremely helpful, the food and accommodation excellent. I shall return.
Reviewed by Ralph Jenkins; Reviewed in Nov 2009
This was a three day 50th wedding anniversary holiday. The hotel was very central, within walking distance of the galleries and the theatres. All the staff were extremely helpful, the food and accommodation excellent. I shall return.
Reviewed by Ralph Jenkins; Reviewed in Nov 2009
We were woken on the first morning of...
We were woken on the first morning of our stay at 8.10 a.m. by housekeeping wanting to refresh our room!! To say I was unimpressed was an understatement given I was intending to relax during my stay and had been looking forward to having a well-earned lie-in. Thereafter we kept the 'Do not Disturb' on the door until we were ready to leave our room and let housekeeping in.
Reviewed by Nicola G; Reviewed in Nov 2009
We were woken on the first morning of our stay at 8.10 a.m. by housekeeping wanting to refresh our room!! To say I was unimpressed was an understatement given I was intending to relax during my stay and had been looking forward to having a well-earned lie-in. Thereafter we kept the 'Do not Disturb' on the door until we were ready to leave our room and let housekeeping in.
Reviewed by Nicola G; Reviewed in Nov 2009
Booked this hotel for location central to theatre...
Booked this hotel for location central to theatre, shopping and galleries. Booked a twin room for self and friend. On arrival told no twin rooms would have to share a double - blamed Laterooms- reception said to come back a bit later he would make a note and see what he could do. On return new receptionist completely unaware of previous conversation and no note to be found. Told it was the double room or nothing. We agreed to take the room, on entering it had very clearly not been visited by housekeeping since the previous occupants. Called receptionist and was asked to come back down to get a different key. Second room was ok although toilet bowl not particularly clean, but fed up of moaning by this stage. Room was pretty good for central London and luckily the deluxe room booking meant the double bed was pretty big! At breakfast told not included in price - it was. Table clearing and service pleasant but a bit chaotic.I think we were just unlucky in our experience, generally the quality and location of this hotel made it a good place to stay and I appreciate things just go wrong sometimes. BUT I was disappointed and a bit surprised at the lack of communication between staff and the lack of apology or apparent care for the problems we encountered.
Reviewed by Kerry S; Reviewed in Nov 2009
Booked this hotel for location central to theatre, shopping and galleries. Booked a twin room for self and friend. On arrival told no twin rooms would have to share a double - blamed Laterooms- reception said to come back a bit later he would make a note and see what he could do. On return new receptionist completely unaware of previous conversation and no note to be found. Told it was the double room or nothing. We agreed to take the room, on entering it had very clearly not been visited by housekeeping since the previous occupants. Called receptionist and was asked to come back down to get a different key. Second room was ok although toilet bowl not particularly clean, but fed up of moaning by this stage. Room was pretty good for central London and luckily the deluxe room booking meant the double bed was pretty big! At breakfast told not included in price - it was. Table clearing and service pleasant but a bit chaotic.I think we were just unlucky in our experience, generally the quality and location of this hotel made it a good place to stay and I appreciate things just go wrong sometimes. BUT I was disappointed and a bit surprised at the lack of communication between staff and the lack of apology or apparent care for the problems we encountered.
Reviewed by Kerry S; Reviewed in Nov 2009
I usually stay at this hotel every year...
I usually stay at this hotel every year as the location to my office ( I organise a AGM) for the early starts is ideal. The service is usually top class, and on this occassion I changed rooms 3 times as I was not satisfied with the rooms. I was very impressed with this and would easily recommed this hotel. This hotel is a particular gem as it is right in the heart of west end, situatied between Lecister and Trafalgar Squares, it is also amazingly quite for a hotel located in such a busy area. The staff are only too pleased to help you and even ran up a toothbrush for us when we realised we didnt have one.
Reviewed by S Foong; Reviewed in Nov 2009
I usually stay at this hotel every year as the location to my office ( I organise a AGM) for the early starts is ideal. The service is usually top class, and on this occassion I changed rooms 3 times as I was not satisfied with the rooms. I was very impressed with this and would easily recommed this hotel. This hotel is a particular gem as it is right in the heart of west end, situatied between Lecister and Trafalgar Squares, it is also amazingly quite for a hotel located in such a busy area. The staff are only too pleased to help you and even ran up a toothbrush for us when we realised we didnt have one.
Reviewed by S Foong; Reviewed in Nov 2009
Friendly hotel Room good size and very clean...
Friendly hotel, Room good size and very clean, restaurant very good, Set next to leicester sq and its restaurants (if you want a change from the hotels)Would use again.
Reviewed by colin c; Reviewed in Nov 2009
Friendly hotel, Room good size and very clean, restaurant very good, Set next to leicester sq and its restaurants (if you want a change from the hotels)Would use again.
Reviewed by colin c; Reviewed in Nov 2009
This hotel is located just off Trafalgar Sqauare...
This hotel is located just off Trafalgar Sqauare - so convenient for surrounding areas. Fantastic!
Reviewed by C Pringle; Reviewed in Oct 2009
This hotel is located just off Trafalgar Sqauare - so convenient for surrounding areas. Fantastic!
Reviewed by C Pringle; Reviewed in Oct 2009
We got a special deal for the weekend...
We got a special deal for the weekend which saw us paying a little over two hundred quid for a Friday and Saturday night. There are cheaper places to go near Hyde Park but this place was literally two minutes from Trafalgar Square, Leicester Square, Shaftesbury Avenue and Piccadilly Circus. The quality was good if somewhat efficient (as opposed to friendly) and the room was spotless and well equipped, if a little on the small side for the money. Worth spending the extra few quid for the location, if for nothing else - it takes all the stress out of getting to and from shows, pubs and restaurants, as well as being convenient for daytime excursions.
Reviewed by Phillip Irving; Reviewed in Oct 2009
We got a special deal for the weekend which saw us paying a little over two hundred quid for a Friday and Saturday night. There are cheaper places to go near Hyde Park but this place was literally two minutes from Trafalgar Square, Leicester Square, Shaftesbury Avenue and Piccadilly Circus. The quality was good if somewhat efficient (as opposed to friendly) and the room was spotless and well equipped, if a little on the small side for the money. Worth spending the extra few quid for the location, if for nothing else - it takes all the stress out of getting to and from shows, pubs and restaurants, as well as being convenient for daytime excursions.
Reviewed by Phillip Irving; Reviewed in Oct 2009
The Royal Trafalgar is an ideal central London...
The Royal Trafalgar is an ideal central London location, being within walking distance of most sights.
Reviewed by John W; Reviewed in Oct 2009
The Royal Trafalgar is an ideal central London location, being within walking distance of most sights.
Reviewed by John W; Reviewed in Oct 2009
Very friendly staff excellent though small room modern...
Very friendly staff, excellent (though small) room, modern decor, booked at last minute and confirmed over the phone while travelling. Food looked good but I didn't have time to try it!
Reviewed by Philip G; Reviewed in Oct 2009
Very friendly staff, excellent (though small) room, modern decor, booked at last minute and confirmed over the phone while travelling. Food looked good but I didn't have time to try it!
Reviewed by Philip G; Reviewed in Oct 2009
My partner and I stayed in The Royal...
My partner and I stayed in The Royal Trafalgar which is very accessible with just a walking distance to West End and SoHo districts, a convenience that no other hotels in this calibre can compare.Accommodation is very clean, with contemporary designs. Housekeeping always do their job well in cleaning the place when you go out for the day.Staffs' are well-attentive to customers need and always there to help you.Overall, we don't have any faulty to stay in this hotel. You need to experience it first-hand.
Reviewed by Brezhnev and James Roca-Hewitt; Reviewed in Oct 2009
My partner and I stayed in The Royal Trafalgar which is very accessible with just a walking distance to West End and SoHo districts, a convenience that no other hotels in this calibre can compare.Accommodation is very clean, with contemporary designs. Housekeeping always do their job well in cleaning the place when you go out for the day.Staffs' are well-attentive to customers need and always there to help you.Overall, we don't have any faulty to stay in this hotel. You need to experience it first-hand.
Reviewed by Brezhnev and James Roca-Hewitt; Reviewed in Oct 2009
Definately stay again ...
Definately stay again
Reviewed by Peter H; Reviewed in Oct 2009
Definately stay again
Reviewed by Peter H; Reviewed in Oct 2009
The Royal Trafalgar is a very nice hotel...
The Royal Trafalgar is a very nice hotel and right next to the National Gallery. We asked for a quiet room (I think that is why we were on the 6th floor!).The room was very nice and had air cooling. Sadly, even with double glazing, the noise was quiet bad and I was awoken at 3.45am by people passing the hotel (our room was at the front of the hotel). Our friends had a room at the back which was quieter (we should have brought some ear plugs!).Breakfast was good - and with the £5 off offer cost £10. I think they use cheap/catering tea bags which was a bit disappointing as the tea in the breakfast room was not very nice.The staff were welcoming, kind, friendly and helpful. The hotel had a lovely atmosphere.I would stay again (as long as I had some ear plugs!).
Reviewed by Paul T; Reviewed in Sep 2009
The Royal Trafalgar is a very nice hotel and right next to the National Gallery. We asked for a quiet room (I think that is why we were on the 6th floor!).The room was very nice and had air cooling. Sadly, even with double glazing, the noise was quiet bad and I was awoken at 3.45am by people passing the hotel (our room was at the front of the hotel). Our friends had a room at the back which was quieter (we should have brought some ear plugs!).Breakfast was good - and with the £5 off offer cost £10. I think they use cheap/catering tea bags which was a bit disappointing as the tea in the breakfast room was not very nice.The staff were welcoming, kind, friendly and helpful. The hotel had a lovely atmosphere.I would stay again (as long as I had some ear plugs!).
Reviewed by Paul T; Reviewed in Sep 2009
...
Reviewed by Peter T; Reviewed in Sep 2009
Reviewed by Peter T; Reviewed in Sep 2009
4
out of 5
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