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The Royal Horseguards Reviews
Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property
All reviews are rated out of 5
Showing 44 reviews - Most recent listed first
What a wonderful hotel The room although small...
What a wonderful hotel ! The room although small was luxurious and staff were friendly, courteous and very helpful, I couldn't have been made to feel more welcome. As a woman travelling alone I felt safe and comfortable and wish I could stay here every time I visit London. Treat yourself !!!
Reviewed by S Hockaday; Reviewed in May 2010
What a wonderful hotel ! The room although small was luxurious and staff were friendly, courteous and very helpful, I couldn't have been made to feel more welcome. As a woman travelling alone I felt safe and comfortable and wish I could stay here every time I visit London. Treat yourself !!!
Reviewed by S Hockaday; Reviewed in May 2010
...
Reviewed by S Watson; Reviewed in Apr 2010
Reviewed by S Watson; Reviewed in Apr 2010
Excellent hotel which is in a very good...
Excellent 5* hotel which is in a very good location for visit to London with everywhere central accessible. Staff very courteous, welcoming and helpful and everything about the hotel from the public areas to the bedrooms exuded quality. Lovely outside terrace but limited views. Only had breakfast which was a buffet - not great but plentiful and adequate. Very good value for a late booking.
Reviewed by John I; Reviewed in Apr 2010
Excellent 5* hotel which is in a very good location for visit to London with everywhere central accessible. Staff very courteous, welcoming and helpful and everything about the hotel from the public areas to the bedrooms exuded quality. Lovely outside terrace but limited views. Only had breakfast which was a buffet - not great but plentiful and adequate. Very good value for a late booking.
Reviewed by John I; Reviewed in Apr 2010
hotel in great location very easy access to...
hotel in great location, very easy access to tube, trains and shops
Reviewed by heather p; Reviewed in Apr 2010
hotel in great location, very easy access to tube, trains and shops
Reviewed by heather p; Reviewed in Apr 2010
Excellent service at Royal Horseguards for a very...
Excellent service at Royal Horseguards for a very short but very busy visit to London with a friend
Reviewed by Anne W; Reviewed in Apr 2010
Excellent service at Royal Horseguards for a very short but very busy visit to London with a friend
Reviewed by Anne W; Reviewed in Apr 2010
The hotel was everything I was expecting and...
The hotel was everything I was expecting and more, incredible building amazing architecture and upgrading to a river view room is a must. Located perfectly for Covent Garden, Leicester Square etc, will definitely stay again, made a birthday treat into something really special would highly recommend.
Reviewed by M Delahunty; Reviewed in Apr 2010
The hotel was everything I was expecting and more, incredible building amazing architecture and upgrading to a river view room is a must. Located perfectly for Covent Garden, Leicester Square etc, will definitely stay again, made a birthday treat into something really special would highly recommend.
Reviewed by M Delahunty; Reviewed in Apr 2010
Very nice hotel clean very friendly staff even...
Very nice hotel, clean very friendly staff, even had a flat screen in the bathroom
Reviewed by james l; Reviewed in Apr 2010
Very nice hotel, clean very friendly staff, even had a flat screen in the bathroom
Reviewed by james l; Reviewed in Apr 2010
Stayed for my wife's birthday and was very...
Stayed for my wife's birthday and was very pleased with the suite. It was very tidy, well appointed and all the staff we encountered were friendly and helpful. Only meals taken were breakfast which was very good. Overall a very good place to stay and I would most definitely return.
Reviewed by Chris Jopling; Reviewed in Mar 2010
Stayed for my wife's birthday and was very pleased with the suite. It was very tidy, well appointed and all the staff we encountered were friendly and helpful. Only meals taken were breakfast which was very good. Overall a very good place to stay and I would most definitely return.
Reviewed by Chris Jopling; Reviewed in Mar 2010
Excellent room furnished at a high standard Building...
Excellent room furnished at a high standard. Building works going on though and will suit business people only. Embankment tube station 2 minutes away with the Thames to your right.You actually feel the throb and pace of London in this location. Will stay here again.
Reviewed by Nwabueze N; Reviewed in Mar 2010
Excellent room furnished at a high standard. Building works going on though and will suit business people only. Embankment tube station 2 minutes away with the Thames to your right.You actually feel the throb and pace of London in this location. Will stay here again.
Reviewed by Nwabueze N; Reviewed in Mar 2010
...
Reviewed by Raymond Smith; Reviewed in Mar 2010
Reviewed by Raymond Smith; Reviewed in Mar 2010
We stayed for a treat for my Mum's...
We stayed for a treat for my Mum's 70th and loved it. Welcoming and helpful staff, excellent facilities, fab location. We stayed on the 6th floor and had a peaceful room at the back with rooftop views. Mum doesn't like lifts so we took the stairs which are marbled and beautiful so worth a peak. Would love to have stayed here for longer.
Reviewed by L Jones; Reviewed in Mar 2010
We stayed for a treat for my Mum's 70th and loved it. Welcoming and helpful staff, excellent facilities, fab location. We stayed on the 6th floor and had a peaceful room at the back with rooftop views. Mum doesn't like lifts so we took the stairs which are marbled and beautiful so worth a peak. Would love to have stayed here for longer.
Reviewed by L Jones; Reviewed in Mar 2010
Superb location for The West End Westminster amp...
Superb location for The West End, Westminster & Whitehall.
Reviewed by M Dixon; Reviewed in Mar 2010
Superb location for The West End, Westminster & Whitehall.
Reviewed by M Dixon; Reviewed in Mar 2010
The room was excellently turned out--all the latest...
The room was excellently turned out--all the latest in modern conveniences. My only criticism is that the food service did not come up to the standard of the room. The room service dinner meal delivered was not exactly as described. The fry-up in the morning was cold by the time it arrived. I had to call for a replacement which was delivered speedily.
Reviewed by D Donovan; Reviewed in Jan 2010
The room was excellently turned out--all the latest in modern conveniences. My only criticism is that the food service did not come up to the standard of the room. The room service dinner meal delivered was not exactly as described. The fry-up in the morning was cold by the time it arrived. I had to call for a replacement which was delivered speedily.
Reviewed by D Donovan; Reviewed in Jan 2010
Nice rooms Public area a bit soul-less Dont...
Nice rooms.Public area a bit soul-less.Dont leave breakfast till last thing .Massive q at 9.40 ,with most of hot buffet gone and only replenished bit by bit.You will not get a "full english" unless you do several visits!
Reviewed by Nick Carline; Reviewed in Dec 2009
Nice rooms.Public area a bit soul-less.Dont leave breakfast till last thing .Massive q at 9.40 ,with most of hot buffet gone and only replenished bit by bit.You will not get a "full english" unless you do several visits!
Reviewed by Nick Carline; Reviewed in Dec 2009
The Royal Hourseguards Hotel does exactly what it...
The Royal Hourseguards Hotel does exactly what it says in the title a fantastic place to stay with great rooms. All the mod cons that you expect from this class of hotel and more. Would recommend this hotel to anyone who likes the finer things in life or just want to spoil themselfs for a bit.
Reviewed by Matthew Jones; Reviewed in Dec 2009
The Royal Hourseguards Hotel does exactly what it says in the title a fantastic place to stay with great rooms. All the mod cons that you expect from this class of hotel and more. Would recommend this hotel to anyone who likes the finer things in life or just want to spoil themselfs for a bit.
Reviewed by Matthew Jones; Reviewed in Dec 2009
Staff were great accommodation comfortable clean and bright...
Staff were great, accommodation comfortable, clean and bright.HOWEVER, the restaurant, by Australian and Asian standards at least, is a 'joke'. It claims to be a cullinary leader (see poster in the elevators) yet delivers poorly presented, bland flavoured, miserly proportioned, over priced food with very attentive service. Suggest a new Chef or a look around at what others can supply for half the price. Advice, sleep in but eat out!Also, we had only TV services. No in-house movies. Poor service for those unable to go out for entertainment.I would shop around before staying here again unless the above matters were addressed.
Reviewed by Barry Moule; Reviewed in Dec 2009
Staff were great, accommodation comfortable, clean and bright.HOWEVER, the restaurant, by Australian and Asian standards at least, is a 'joke'. It claims to be a cullinary leader (see poster in the elevators) yet delivers poorly presented, bland flavoured, miserly proportioned, over priced food with very attentive service. Suggest a new Chef or a look around at what others can supply for half the price. Advice, sleep in but eat out!Also, we had only TV services. No in-house movies. Poor service for those unable to go out for entertainment.I would shop around before staying here again unless the above matters were addressed.
Reviewed by Barry Moule; Reviewed in Dec 2009
Good location The room was clean spacious and...
Good location. The room was clean spacious and silent . My secretary booked the room with her credit card so I couldn't swipe it when came to a hotel. The receptionist was impolite and I felt like in 2-???? 1 starlet hotel.. I could not use the telephone coz I paid by cash. The sandwich was £8-10. Value for money? Not here. Satisfaction? Maybe in 3 star hotels. Overestimated and not worth recommending.
Reviewed by p reichel; Reviewed in Dec 2009
Good location. The room was clean spacious and silent . My secretary booked the room with her credit card so I couldn't swipe it when came to a hotel. The receptionist was impolite and I felt like in 2-???? 1 starlet hotel.. I could not use the telephone coz I paid by cash. The sandwich was £8-10. Value for money? Not here. Satisfaction? Maybe in 3 star hotels. Overestimated and not worth recommending.
Reviewed by p reichel; Reviewed in Dec 2009
Yet another enjoyable and relaxing visit to the...
Yet another enjoyable and relaxing visit to the Royal Horseguards. A superb hotel in a wonderful location. Incredibly helpful, friendly and professional staff. From booking in - to booking a taxi on departure - the experience is first class. The restaurant staff - be it breakfast or dinner - are attentive and helpful. The food is of high quality and the occasion a dining exprience. There cannot be a better hotel in London. I have tried several in the past but now stay in no other.
Reviewed by B Whyman; Reviewed in Nov 2009
Yet another enjoyable and relaxing visit to the Royal Horseguards. A superb hotel in a wonderful location. Incredibly helpful, friendly and professional staff. From booking in - to booking a taxi on departure - the experience is first class. The restaurant staff - be it breakfast or dinner - are attentive and helpful. The food is of high quality and the occasion a dining exprience. There cannot be a better hotel in London. I have tried several in the past but now stay in no other.
Reviewed by B Whyman; Reviewed in Nov 2009
Very good quality hotel - great location Only...
Very good quality hotel - great location. Only 10 mins wlak from Waterloo. Qulaity room. We got a great price that we could not turn down; real luxury. Only down side was that we were give an Internal room - so looked into a Well. Ok if for a couple of days if you are busy - but longer than that and it would have bothered me.
Reviewed by Peter C; Reviewed in Nov 2009
Very good quality hotel - great location. Only 10 mins wlak from Waterloo. Qulaity room. We got a great price that we could not turn down; real luxury. Only down side was that we were give an Internal room - so looked into a Well. Ok if for a couple of days if you are busy - but longer than that and it would have bothered me.
Reviewed by Peter C; Reviewed in Nov 2009
would love to go back again ...
would love to go back again
Reviewed by Alex R; Reviewed in Nov 2009
would love to go back again
Reviewed by Alex R; Reviewed in Nov 2009
The service was efficient The rooms catered for...
The service was efficient. The rooms catered for all needs. The Hotel had an atmosphere that made it seem like it was family run. Will definitely be returning
Reviewed by jane winter; Reviewed in Nov 2009
The service was efficient. The rooms catered for all needs. The Hotel had an atmosphere that made it seem like it was family run. Will definitely be returning
Reviewed by jane winter; Reviewed in Nov 2009
booked thru late rooms so secured an excellent...
booked thru late rooms so secured an excellent rate. room and location were excellent.the dining was much less so, but did not detract from the stay.
Reviewed by J Wilson; Reviewed in Nov 2009
booked thru late rooms so secured an excellent rate. room and location were excellent.the dining was much less so, but did not detract from the stay.
Reviewed by J Wilson; Reviewed in Nov 2009
We throughily enjoyed our stay and will definately...
We throughily enjoyed our stay and will definately return in the new year
Reviewed by Catherine Allen; Reviewed in Nov 2009
We throughily enjoyed our stay and will definately return in the new year
Reviewed by Catherine Allen; Reviewed in Nov 2009
Really good hotel breakfast was expensive and not...
Really good hotel, breakfast was expensive and not worth the money. We had a baby which is only a year old with us and it caused problems as the hotel was not happy to have the baby in the bar. However if you are going without children this is the perfect location.
Reviewed by Donna Thomas; Reviewed in Nov 2009
Really good hotel, breakfast was expensive and not worth the money. We had a baby which is only a year old with us and it caused problems as the hotel was not happy to have the baby in the bar. However if you are going without children this is the perfect location.
Reviewed by Donna Thomas; Reviewed in Nov 2009
I must say that this has been the...
I must say that this has been the best hotel I have ever stayed at! It is in a great location and just takes your breath away and I also managed to get a free upgrade! Highly recommended.
Reviewed by Paul W; Reviewed in Nov 2009
I must say that this has been the best hotel I have ever stayed at! It is in a great location and just takes your breath away and I also managed to get a free upgrade! Highly recommended.
Reviewed by Paul W; Reviewed in Nov 2009
Fantastic hotel in great location Only downside was...
Fantastic hotel in great location. Only downside was a long queue to check out and a process which was slow if you are using the hotel for business.
Reviewed by Dave Aukett; Reviewed in Nov 2009
Fantastic hotel in great location. Only downside was a long queue to check out and a process which was slow if you are using the hotel for business.
Reviewed by Dave Aukett; Reviewed in Nov 2009
The hotel lived up to comments we had...
The hotel lived up to comments we had read from other guests. The rooms were beautifully furnished, and very well maintained. Lots of lovely bathroom products available apart from a shower cap (for my wife).All the staff were trained to a high standard and very welcoming.There was a good choice at breakfast but just one minor gripe, the hot plate failed to keep the scrambled eggs warm, and the fried eggs were past their best, looked plastic and rubbery.But, this did not spoil an otherwise perfect stay. We only stayed for one night but are already planning a longer weekend break in the New Year.Thank you to the hotel for a pleasant nights stay.
Reviewed by Keith J; Reviewed in Nov 2009
The hotel lived up to comments we had read from other guests. The rooms were beautifully furnished, and very well maintained. Lots of lovely bathroom products available apart from a shower cap (for my wife).All the staff were trained to a high standard and very welcoming.There was a good choice at breakfast but just one minor gripe, the hot plate failed to keep the scrambled eggs warm, and the fried eggs were past their best, looked plastic and rubbery.But, this did not spoil an otherwise perfect stay. We only stayed for one night but are already planning a longer weekend break in the New Year.Thank you to the hotel for a pleasant nights stay.
Reviewed by Keith J; Reviewed in Nov 2009
we travel to london every november for a...
we travel to london every november for a luxury weekend and this was the first time at this hotel. Front of house was good our room was good size well furnished and very clean little extras like the telly in the bathroom were nice. Its in an excellent position being near the london eye houses of parliament and theatres. I would certainly use this hotel again and would highly recommend it to anyone wishing to stay in a top class hotel
Reviewed by Katrina Macfie; Reviewed in Nov 2009
we travel to london every november for a luxury weekend and this was the first time at this hotel. Front of house was good our room was good size well furnished and very clean little extras like the telly in the bathroom were nice. Its in an excellent position being near the london eye houses of parliament and theatres. I would certainly use this hotel again and would highly recommend it to anyone wishing to stay in a top class hotel
Reviewed by Katrina Macfie; Reviewed in Nov 2009
Excellent hotel great location will go back again...
Excellent hotel, great location, will go back again, happy to recommend it.
Reviewed by H Johal; Reviewed in Nov 2009
Excellent hotel, great location, will go back again, happy to recommend it.
Reviewed by H Johal; Reviewed in Nov 2009
This hotel is in a fantatic location -...
This hotel is in a fantatic location - really close to embankment. The room was clean and very nice but I'm not quite sure that it's worthy of 5 stars as it's not much better than any 4 star hotel I've stayed in. However I did like the small touches such as the ipod dock, speakers in the toilet and the filter coffee maker. The breakfast in the morning was brilliant! Full english as well as continental. Overall I'd recommend it but not at full price - Late Rooms offered a bargain!
Reviewed by Aileen H; Reviewed in Nov 2009
This hotel is in a fantatic location - really close to embankment. The room was clean and very nice but I'm not quite sure that it's worthy of 5 stars as it's not much better than any 4 star hotel I've stayed in. However I did like the small touches such as the ipod dock, speakers in the toilet and the filter coffee maker. The breakfast in the morning was brilliant! Full english as well as continental. Overall I'd recommend it but not at full price - Late Rooms offered a bargain!
Reviewed by Aileen H; Reviewed in Nov 2009
Excellent location ...
Excellent location
Reviewed by T Rivers; Reviewed in Nov 2009
Excellent location
Reviewed by T Rivers; Reviewed in Nov 2009
I feel bad that I didn't get back...
I feel bad that I didn't get back from partying until 5am so didn't get to see much of the room or hotel, but the little that I did see was amazing. A very well-kept, pleasant, friendly, smart hotel with all mod cons. Big TV in the bedroom, small one in the bath. Mini bar, good size wardrobe and plenty of drawers for other bits. Nice desk, smart phones. Very comfortable beds.
Reviewed by Mike Rouse; Reviewed in Nov 2009
I feel bad that I didn't get back from partying until 5am so didn't get to see much of the room or hotel, but the little that I did see was amazing. A very well-kept, pleasant, friendly, smart hotel with all mod cons. Big TV in the bedroom, small one in the bath. Mini bar, good size wardrobe and plenty of drawers for other bits. Nice desk, smart phones. Very comfortable beds.
Reviewed by Mike Rouse; Reviewed in Nov 2009
A great location Close to everything especially The...
A great location. Close to everything (especially The London Eye, Houses of Parliment and Trafalger Square) but still quiet and relaxing. We upgraded to get a view of the river - this was definately worth the extra £20. Breakfast was really good and the staff were helpful and efficient. We would certainly stay here again and highly recommend it.
Reviewed by Andrew C; Reviewed in Nov 2009
A great location. Close to everything (especially The London Eye, Houses of Parliment and Trafalger Square) but still quiet and relaxing. We upgraded to get a view of the river - this was definately worth the extra £20. Breakfast was really good and the staff were helpful and efficient. We would certainly stay here again and highly recommend it.
Reviewed by Andrew C; Reviewed in Nov 2009
Excellent value for a really well located hotel...
Excellent value for a really well located hotel
Reviewed by D Porter; Reviewed in Nov 2009
Excellent value for a really well located hotel
Reviewed by D Porter; Reviewed in Nov 2009
Breakfast as usual in todays large hotels was...
Breakfast as usual in todays large hotels was dissapointing.
Reviewed by A Hosking; Reviewed in Nov 2009
Breakfast as usual in todays large hotels was dissapointing.
Reviewed by A Hosking; Reviewed in Nov 2009
I chose this hotel due to the discounts...
I chose this hotel due to the discounts being offered and the standard of the room was excellent. Service checking in was also very good and whilst the room didnt have a view (it faced the back) it meant that coupled with the bed it was one of the best nights sleep in a hotel. The room had 4 different types of tea, 2 coffee, leather chairs and was spotlessly clean
Reviewed by David H; Reviewed in Nov 2009
I chose this hotel due to the discounts being offered and the standard of the room was excellent. Service checking in was also very good and whilst the room didnt have a view (it faced the back) it meant that coupled with the bed it was one of the best nights sleep in a hotel. The room had 4 different types of tea, 2 coffee, leather chairs and was spotlessly clean
Reviewed by David H; Reviewed in Nov 2009
Great location huge room good service only negative...
Great location, huge room, good service, only negative was no parking.
Reviewed by Alistair G; Reviewed in Oct 2009
Great location, huge room, good service, only negative was no parking.
Reviewed by Alistair G; Reviewed in Oct 2009
What a fantastic hotel can not fault it...
What a fantastic hotel, can not fault it. we travel to dubai frequently and the level of service and quality matches the high standards of dubai. Location just of whitehall brillant. Note: Nearest car park Trafaglar Square £ 40-00 day.
Reviewed by ewen grange; Reviewed in Oct 2009
What a fantastic hotel, can not fault it. we travel to dubai frequently and the level of service and quality matches the high standards of dubai. Location just of whitehall brillant. Note: Nearest car park Trafaglar Square £ 40-00 day.
Reviewed by ewen grange; Reviewed in Oct 2009
Excellent hotel in a first class location especially...
Excellent hotel in a first class location, especially for Waterloo arrivals like us. Special request for a river view was honoured (with only a little delay)....receptionist from Latvia was attentive throughout and a free bottle of red wine was waiting ! Splendid room with views of the Eye and Gherkin etc, especially when dark. Many thanks , faultless throughout our all too brief stay.
Reviewed by Allen F; Reviewed in Oct 2009
Excellent hotel in a first class location, especially for Waterloo arrivals like us. Special request for a river view was honoured (with only a little delay)....receptionist from Latvia was attentive throughout and a free bottle of red wine was waiting ! Splendid room with views of the Eye and Gherkin etc, especially when dark. Many thanks , faultless throughout our all too brief stay.
Reviewed by Allen F; Reviewed in Oct 2009
Excellent Thank you ...
Excellent. Thank you.
Reviewed by Colin D; Reviewed in Oct 2009
Excellent. Thank you.
Reviewed by Colin D; Reviewed in Oct 2009
Love this hotel - always gets everything right...
Love this hotel - always gets everything right.
Reviewed by Jane S; Reviewed in Oct 2009
Love this hotel - always gets everything right.
Reviewed by Jane S; Reviewed in Oct 2009
Cannot express highly enough how satified we were...
Cannot express highly enough how satified we were with our 3 day stay at The Royal Horseguards.The accomodation was perfect, we asked for and received exactly the type of room & view we required. The Bedrooms are very well appointed and any request was dealt with immediately, nice touch the tea- facilities in the room still a rare occurence in many 5 star Hotels.Breakfast was very good ,plenty of choice and served with a smile.All in All a very good experience.
Reviewed by F Freeman; Reviewed in Sep 2009
Cannot express highly enough how satified we were with our 3 day stay at The Royal Horseguards.The accomodation was perfect, we asked for and received exactly the type of room & view we required. The Bedrooms are very well appointed and any request was dealt with immediately, nice touch the tea- facilities in the room still a rare occurence in many 5 star Hotels.Breakfast was very good ,plenty of choice and served with a smile.All in All a very good experience.
Reviewed by F Freeman; Reviewed in Sep 2009
La habitacion tenia una ventana que daba a...
La habitacion tenia una ventana que daba a un patio de luces, con lo cual no habia luz. Pues estabamos en el tercer piso, la cama era muy pequeña y muy incomoda. El baño un lujo. Situacion ideal.
Reviewed by B D; Reviewed in Sep 2009
La habitacion tenia una ventana que daba a un patio de luces, con lo cual no habia luz. Pues estabamos en el tercer piso, la cama era muy pequeña y muy incomoda. El baño un lujo. Situacion ideal.
Reviewed by B D; Reviewed in Sep 2009
Our only disapointment was NO access on to...
Our only disapointment was, NO access on to the balcony, which would have been the iceing our cake. All staff very helpfull and polite and couldnt do enough for us. Nice touch bringing strawberys dunked in chocolate to our room shortly after arival
Reviewed by neil wright; Reviewed in Sep 2009
Our only disapointment was, NO access on to the balcony, which would have been the iceing our cake. All staff very helpfull and polite and couldnt do enough for us. Nice touch bringing strawberys dunked in chocolate to our room shortly after arival
Reviewed by neil wright; Reviewed in Sep 2009
4
out of 5
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