Lovely friendly reception on arrival, room was small, but perfectly adequate for the two of us. The room was clean and the bed very comfy, the en-suite was excellent and the shower was out of this world, very powerful. Great selection of teas etc in room to make ourselves a cuppa along with biccies.
Parking outside, so could rest easy the car was safe.
Approx 5 min walk to o2, so a superb place to stay if concert going, we would not hesitate to use the Pilot again, it was an absolute gem amongst the metropolis.
Breakfast in the morning was super, with a great selection of choices and a warm welcome.
We would thoroughly recommend the Pilot and will go back again for sure. Sadly did not have the opportunity to try their meals, apart from breakfast, but the menu made my mouth water!!
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly