The Pilot Inn Reservations:       (UK) FreePhone 0800 066 4911       (International) +44 203 026 6805

The Pilot Inn Reviews

<< Back to The Pilot Inn

Rooms Available

Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
96%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

The Pilot Inn  out of 5 Customer Rating
A gem of a place

Ours was a last minute booking. We arrived late in the evening and were thrilled by what we found. The Pilot is an oasis amidst the redevelopment of North Greenwich - but its ideally placed if you're visiting the O2. Its full of character, the staff are friendly and accommodating. Food good and the room gorgeous. Highly recommended.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Lindsay E From England Who stayed in January 2012

The Pilot Inn  out of 5 Customer Rating
A little gem of a hotel - what a find!! Perfect for the O2. Highly recommend to anyone.

This hotel is a lovely country type pub in the middle of a busy area. Its lovely. The bedroom was modern and had so many extras to make you feel welcome; chocolates, slippers, free water and even an umbrella to use! I found it quiet at night and the bed very comfy.
The room was small but the space was very well used and the bathroom modern with a lovely array of toiletries.
Breakfast was plentiful and the staff always friendly. We booked here because we were going to the O2 and it really is just a 5 minute walk along a well maintained and well lit path.
I have already booked my next stay here! With only 5 rooms you have to be quick!

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by T Shoebridge From Belper, England Who stayed in January 2012

The Pilot Inn  out of 5 Customer Rating
Ideal for O2

We stayed overnight for the NTAs, The Pilot is only a few minutes walk from the O2 and we had no problem getting a taxi back when it was raining. The staff were very helpful - our room wasn't ready when we arrived as we were early so we had lunch in the pub, the food was good and we felt very comfortable and well looked after. We stayed in the Flamsteed Suite which faces the O2, a very good sized room, complete with telescope - although there were no stars visible when we stayed! It also has a flat screen TV, iron and hair-dryer. The bed was extremely comfortable, there was a good selection of tea/coffee and some biscuits and best of all 2 small bars of chocolate on the bed! Good sized en-suite with a powerful shower and a good selection of toiletries, there were even slippers which was a nice touch. The only thing I would say is that it needs a fan in the en-suite but other than that, it's a brilliant place to stay. Breakfast was also excellent and we didn't find it a problem helping ourselves to tea, coffee and cereal. The chef was very friendly, accommodating and informative. We would definitely stay here again.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Terry B From England Who stayed in January 2012

The Pilot Inn  out of 5 Customer Rating
Great Stay at the Pilot

We recently stayed at the Pilot for the Bryan Adams concert at the O2 and as first time users of the hotel we now know it is a great place to stay.
The room was very well furnished (Flamsteed Suite) with some nice extra touches (decent complementary water & a couple bars of chocolate on the bed on arrival etc.). The bathroom was clean and well appointed. The location was excellent for the O2, easy to find and with free parking outside the hotel. Excellent breakfast in the morning as well. All the staff were very friendly and helpful, especially the chef at breakfast who was great.
A little attention to detail in the room regarding repairs required - one curtain didn't sit on the rail correctly and therefore the curtains didn't close properly. None of the lamps worked (lighting just about was good enough anyway). And the outside edges of the shower could do with a 'deep clean'.
All of the above did not stop us enjoying our stay and we will certainly be returning to the Pilot on our next visit to the O2.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by S Hawes From Manningtree, England Who stayed in December 2011

The Pilot Inn  out of 5 Customer Rating
Great Location, Fab Room

We stayed for 3 nights and thoroughly enjoyed our stay.
The walk to the O2 is about 8 minutes. We combined a concert there and a meal at one of the many eateries. Access to the Jubilee Line is also right on your doorstep. Greenwich is just a short bus ride away and we enjoyed perusing the market on Sunday.
The room was very well designed and has all the equipment you could need.
Value for money with breakfast included also. Would definitely stay again.....

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Kevin Barnes From Alton, England Who stayed in December 2011

The Pilot Inn  out of 5 Customer Rating

Room was small but had everything in it - no complaints

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Claire W From Stafford, England Who stayed in November 2011

The Pilot Inn  out of 5 Customer Rating

We have stayed at the Pilot Inn several times to attend tennis at the O2.Rooms are small but comfortable and well provided with water, coffee,etc.Food in the bar is good and service efficient and friendly.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by R Jackson From Sale, England Who stayed in November 2011

The Pilot Inn  out of 5 Customer Rating

We stayed at The Pilot Inn when we were at the ATP Finals at the 02. It was brilliant in every way, particularly that it was just a short walk to & from the 02, no worrying about transport & back in time for a couple of drinks in the bar. Staff friendly & courteous & an excellent breakfast. So disappointed that when we tried to book for this year's tennis they were already full.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Lis Durbin From Bristol, England Who stayed in November 2011

The Pilot Inn  out of 5 Customer Rating

Great venue if you are going to the O2 as only a short walk away.
The staff were very friendly and the breakfast was lovely. A very enjoyable if only for one night .

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by D Fofana From SOUTHAMPTON, England Who stayed in November 2011

The Pilot Inn  out of 5 Customer Rating
Fantastic Fins

Great place to stay, very close to 02 & grea value for money. Breakfast also fantastic.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by M Lawrence From Staines, England Who stayed in November 2011

WHAT DID THE BEST REVIEW SAY?

Ours was a last minute booking. We arrived late in the evening and were thrilled by what we found. The Pilot is an oasis amidst the redevelopment of North Greenwich - but its ideally placed if you're visiting the O2. Its full of character, the staff are friendly and accommodating. Food good and the room gorgeous. Highly recommended. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Lindsay E
From England
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

We recently stayed at the Pilot for the Bryan Adams concert at the O2 and as first time users of the hotel we now know it is a great place to stay.
The room was very well furnished (Flamsteed Suite) with some nice extra touches (decent complementary water & a couple bars of chocolate on the bed on arrival etc.). The bathroom was clean and well appointed. The location was excellent for the O2, easy to find and with free parking outside the hotel. Excellent breakfast in the morning as well. All the staff were very friendly and helpful, especially the chef at breakfast who was great.
A little attention to detail in the room regarding repairs required - one curtain didn't sit on the rail correctly and therefore the curtains didn't close properly. None of the lamps worked (lighting just about was good enough anyway). And the outside edges of the shower could do with a 'deep clean'.
All of the above did not stop us enjoying our stay and we will certainly be returning to the Pilot on our next visit to the O2. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by S Hawes
From S Hawes
Who stayed in December 2011
View More The Pilot Inn Reviews

Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

Feedback Form