The Park Grand London Reviews

The staff at this hotel were all very helpful and friendly but the room was very narrow and my wife and I have bruised legs from trying to get between wall and bed. We were both kept awake by the fan which was incredibly noisy but would not switch off. Also, there was no mirror in the room except in the bathroom and entrance area and my wife could not plug in the hairdryer near to these mirrors. The bathroom too was very small and the toilet roll holder situated just above the floor which was difficult to reach and got soaking wet after the shower was used

The hotel was very pleasant. Easy to get to from Paddington Station. My room was a junior suite, a fair size and had everything - even a microwave (what was that for? Heating baby milk?)
I enjoyed my stay but was disappointed the hotel bar was closed in the evening and drinks had to be taken in the room (it was only 10.45pm!).
I would stay there again though.

All very enjoyable

The room was small, no ability to walk arround the bed. The bathroom was the smallest I've ever seen - they called it a wet room. I got a good discount when booking, hence the value for money aspect was fine, but would not go back as the room borders on claustraphobic

I stayed here previously and was underwhelmed by the customer service on the Front Desk. I had to wait over 15 minutes to check in while their database synchronised with the hotel's system to pick up my on-line booking. The Club Room was OK - clean and functional - but very grey/dark so felt very depressing. As a hotel, it lacks any real atmosphere. My second visit was a non-event. I called up late afternoon to explain that I'd arrive late in the evening. On arrival a couple of hours later was told that I was being moved to another hotel due to a "maintenance issue" - funny that this just arose and a very surly lady on the front desk made no apology for this. It felt very much like an overbooked hotel looking for a weak excuse. I wouldn't recommend it.

The hotel was fine apart from a noisy air vent that coming on and off. I rang reception and they said they'd send someone. No one arrived but the noise ended anyway so rang them back and said don't bother (the chap said he's not been because he was doing some room service). Then later on it came back on. I tried messing with the air con panel but it wasn't even on. That was my only gripe.

A very clean Hotel, only a short walk to Paddington, or Lancaster Gate tube stations, good service and food throughout my stay.

The room was very small, which can be expected in central London. However, there was no wardrobe, only a small place in the wall to hang a coat or suit. The bathroom door didn't open all the way and hit the bedside table. The shower was an open air shower with a curtain that made the entire bathroom wet (including the toilet paper which was attached to a ring on the floor). The good points would be that the bed was comfortable, there was a nice television, and the location is good.

Close to Paddington rail and tube - compact but clean & comprehensive facilities - travelling from NZ I really appreciated the free Wifi - thanks. The fridge was a bonus too! We got a great deal so thank you I would use this hotel again .

Good location, price worthy room albeit small.