Our room stank of cigarettes, absolutely disgusting!
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Overall Rating
4
Summary For All Guests
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Family Friendly
78%
would stay again
would stay again
Emergency stay
I booked this hotel last minute as my club was fully booked, the hotel is excellent if a little pricey first class service, nice room wonderful ambiance will book again if I can afford it.
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Family Friendly
Reviewed by M Salvin
From England
Who stayed in January 2012
Perfect for central London
The mayfair was an excellent hotel and the room was very large for central London. It helped to make an excellent night.
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Family Friendly
Reviewed by L Mcgovern
From Rossendale, England
Who stayed in December 2011
Not bad, but not the best - was booked on Seasonal special rate, but was offered none of the benefits (didn't ask for them because I thought I might not have booked under that rate). Have since contacted hotel and have been offered complimentary upgrade next visit, not sure if I will go back.
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Reviewed by A Menzies
From Corsham, England
Who stayed in December 2011
Fantastic
A beautiful hotel, fantastic location, very attentive staff. Junior Suite was fab.
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Reviewed by Ben H
From England
Who stayed in December 2011
OK
Public areas and staff very good.
Room facilities poor (no dressing table/desk. Open plan wardrobe in bathroom. Bathroom very dusty.
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Reviewed by Stephen C
From England
Who stayed in December 2011
Nice clean room with plenty of space
Staff very friendly and the bar staff very cheerful
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Reviewed by Stuart B
From London, England
Who stayed in December 2011
We had a fantastic time, would recommend the Mayfair as its situated close to all the attractions and the westend. The hotel has the wow factor.
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Reviewed by Julie Shellard
From Markfield, England
Who stayed in November 2011
Clean and central.
Room nice and large but showing it's age. Bed very comfortable. Little things wrong such as missing ironing board and broken toilet roll holder and old style tube TV. Got the impression room was one given to people booking through a discount web site. Had to wait until 4pm as room was not ready at 3pm as advertised. Hotel suited our needs ie right in centre of London.
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Family Friendly
Reviewed by I Hodges
From Barry, England
Who stayed in November 2011
Over night stay at the mayfair
We arrived at the Mayfair and did not have a pleasant experience on checking in, we booked 2 rooms and cant understand why the same receptionist could have checked both our rooms in at the same time as we were asked to check in seperately which caused a lot of confusion , we would definitely stay at the Mayfair in the future but would recommend that they review there check in procedures to make it smoother and less hassle as we experienced
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Family Friendly
Reviewed by Robert Johnston
From Slough, England
Who stayed in August 2011
WHAT DID THE BEST REVIEW SAY?
The mayfair was an excellent hotel and the room was very large for central London. It helped to make an excellent night. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by L Mcgovern From Rossendale, England
Who stayed in December 2011
WHAT DID THE WORST REVIEW SAY?
Our room stank of cigarettes, absolutely disgusting! Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Keeley M From Keeley M
Who stayed in January 2012
View More The Mayfair Hotel Reviews
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