Fantastic room and very good service. Very good and I will be staying again
SummaryOverall Rating
Fantastic room and very good service. Very good and I will be staying again
Summary
My husband and I stayed at the Leonard Hotel for two nights with our 2 year old. The staff and service (and understanding provided given the youngster) were excellent. Everyone was exceedingly polite and helpful. We were more than impressed with the suite and amenities - surprisingly spacious and very clean. We had dinner and breakfast at the hotel, and were happy with the quality. The close proximity to the tube was also a significant plus. We will be travelling again to London later this year, and fully intend on staying at the Leonard again.
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The hotel was very much as described and matched the rating level that it appeared to be consistently achieving. I would happily stay again
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I don't think #17 is in the main portion of the hotel. I think it's an annex. In any case, it is small. Very small. However, the room was clean (must be very quick to clean it) and the staff are nice. I stayed there during a work trip and was not in my room for long, so the tiny room didn't really bother me. But, if you need space, I would not sugest #17.
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Great Hotel and Friendly staff - we got a free upgrade with it being my birthday. Great location one minute away from marble arch tube. Will def be going back.
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The room (20) was very small,which whilst adequate for sleeping made getting ready to go out a little more challenging than normal, especially wanting to use the in-room iron ( but no board).
The Bathroom sink plug was not connected to the lift handle - therefore emptying the sink was problematic. This only came to my notice when using the sink and I was not in a position to bring it to the attention of the Hotel ( which I did when I checked out).
The quality of the TV reception was poor with ghosting across all channels.
The reception service was excellent, the porter was efficient and unexpected to have a carry-to-room service in a smaller hotel. The restaurant service staff were excellent. The breakfast was excellent. The restuarant layout and standard was very good. I liked the fact the food was full service - not buffet style.
The staff were delightful, very helpful and pleasant. My room was immaculately prepared for my arrival also the next day. The English breakfst was absolutely great, good quality, superbly cooked, well presented and served - possibly the best breakfast I can recall! Upon leaving my bill was quickly prepared and accurate, all very efficient.
Long overdue return to one of london's nicest and best located small hotels. Staff are all charming and helpful. Salad from room service was delicious and good value. Highly recommended.
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Few hotels offer single rooms and when they do it is a shoe box. it was pretty small at the Leonard but not irritatingly so. I needed to catch up on sleep after an overnight flight and it was close to perfect. i didn't want the tv but had I so wished, one wd not have been able to view it from the bed. none of the radio programmes were aequately tuned wh was the only real drawback.
SummaryFantastic room and very good service. Very good and I will be staying again Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by R Hindley I don't think #17 is in the main portion of the hotel. I think it's an annex. In any case, it is small. Very small. However, the room was clean (must be very quick to clean it) and the staff are nice. I stayed there during a work trip and was not in my room for long, so the tiny room didn't really bother me. But, if you need space, I would not sugest #17. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Chris L Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.