The Kingsley Reviews

Really enjoyed our stay at the hotel. We liked the decor, and the staff were very helpful. We were lucky enough to be upgraded to an executive room because it was my birthday, and the room was really lovely - very spacious. We had a drink in the bar - liked the surroundings, and breakfast in the morning is £10 per person if you book it the night before. The breakfast buffet was very good. Also, there is a bus-stop outside the hotel where you can catch a bus back to Liverpool St station - really useful for us. The location in general was great, so central. Ideal for walking to Covent Garden, a bit longer walk to Oxford St but not too far.

The room was lovely, spacious and clean. Great location. We arrived early but our room was ready for us right away. Warm welcome from the receptionist.

We enjoyed our stay at the Kingsley. Our room was compact but comfortable with a very clean bathroom and fluffy towels. The breakfast staff were very attentive, considerate and helpful. There was plenty of choice at the breakfast buffet. Just a couple of points that could be improved. firstly a decent daily newspaper that could be taken to the lounge. Secondly, the reception and lounge areas were very cold and did not make you want to linger there. In the evening a few nibbles could be served with aperitifs to make the experience more enjoyable. However we will certainly return as the Hotel is a gem and in a superb position.Thank you!

The hotel was very convenient to the tube and Oxford Street, no need to take extra tubes, main shopping area was accessible on foot. Also very close to Theatre in Soho. Cleanliness and surroundings were excellent. We ate in the restaurant in the evening as it looked a good menu. Service was friendly and timely however the food was disappointing. Plates were cold and food did not appear to have been prepared from fresh ingredients at that time. Gave a second chance with breakfast and again the plates were cold so the food soon cooled. I would eat elsewhere if I stayed again.

Really fab hotel, great location, friendly staff, good sized room and lovely breakfast. Would highly recommend and definitely return.

Lovely hotel, clean, good location. the rooms were of good size clean and quiet. would stay here again.

Ask for a high room at the back of the hotel for a good sleep. Excellent firm bed, rain shower, bathroom with window and good storage space. Safe, clean, modern hotel, 5 mins to covent garden and Oxford street. Plenty of excellent pubs and restaurants nearby.

They done just as they said they would do, excellent service.

A very comfortable hotel with super room and fabulous bathroom,very conveniently located; we walked everywhere, to theatre, Soho, Covent Garden and Brunswick Place near Russell Square.

Great hotel in super position for the westend just a short walk away very friendly comfortable and clean room would stay again good service

We took a chance on this hotel as the one we usually use was fully booked - had read some reviews. Hotel was lovely, really nicely finished to an excellent standard. Room very comfortable, nicely laid out, super size and the bathroom was beautiful.
Loved the whole bar and restaurant area, although only used the restaurant for breakfast.
Price comparable for London but would definitely stay there again - excellent location for Covent Garden and all surrounding areas. Two stops from St Pancras Station.

The staff were very friendly and helpful.
The room was clean and tidy.
We did not use the facilities e.g. food and beverages due to the shortness of our stay.
There was the constant sound of running water from the closet area of the room? Maybe a drain pipe or noise from the rooms of others? This made it very difficult to sleep. However, when asked about the stay by a member of staff while checking out I did not mention this as I had a coach to catch and did not have time.

Staff very attentive from arrival at reception to being served at meals and left luggage etc. The rooms were clean if a little small for the price but the overall decoration of the whole hotel is relaxing, airy and smart. Staff all over the Hotel from cleaners, waitresses and barman were very courteous. I would stay here again.

Was very impressed with the whole package of the hotel, from the price which was excellent value for money. Hotel staff were very helpful and friendly. Location ideal for Covent Garden and Leicester Square. Rooms were spotlessly clean and well equipped. Would definately recommend to others.

A lovely hotel with very comfortable rooms in the city centre. Close to everything and great staff. Special touches like scented tealights in reception and along the stairs add a personal touch. The beds are excellent. Services very good. We will be booking again soon.

Excellent location for our visit. Staff very helpful and friendly. Hotel very clean and nice but room very small.

Fine

At the reduced price this was a good venue for one night in London. Could not normally afford this.

The size and quality of the room was outstanding.

I stayed with a friend for weekend of shopping and theatre break.
Good modern room, decent size for London.
Breakfast selection extensive, friendly staff.
Location good near British museum, shopping, theatre and plenty of restaurants.

Our stay at the Kingsley was fantastic, we stayed in an executive double room for one night. The staff were all very friendly, the room was spacious and spotless, location was brilliant for the theatres, Chinatown and Leicester Square (all walking distance - in heels!). Would definitely recommend.

I was impressed by the high standard of customer service. Several times we were asked if everything was ok during our stay. We felt the staff were genuinely interested in our wellbeing and wanted to make our stay as pleasurable as possible.

I was in town for meetings all over the place - Canary Wharf, St Pancras, Waterloo and the City. The Kingsley couldn't have been more central so if you're looking for somewhere to stay within easy reach of everything London has to offer, it is ideal. All the staff were friendly, helpful, interested and welcoming, the food was excellent and everything in the bar was very reasonable priced for a London hotel. I foolishly managed to jam the room safe but the maintenance guy turned up immediately, was extremely polite and fixed it quickly without blame! The only negative for me was that despite an excellent refurbishment they obviously skimped on double glazing in the bedroom as the traffic noise was a little intrusive, although not loud enough to ruin my sleep or stay - yet the bathroom was double glazed. Strange. For some reason all the free newspapers, apart from the FT, were Irish. Weird.

I will guarantee you that we will NEVER stay anywhere else in London again. Why would we need to, when The Kingsley has THIS to offer! The Bed was the comfiest my partner and I had EVER slept on (I wanted to take it home with us), and the staff were all so courteous! Not to mention the location. 3 minute walk from Holborn station. Perfect for going to the west end, or ANYWHERE in london for that matter.
I can see us using The Kingsley again and again and again and again and... you get the point.

The hotel was central to my visit. Friendly staff. The room had everything needed for a one night stopover and a huge shower head - no wonder there is a shortage of water in London but it was great! The breakfast was OK and again the staff were attentive.

Stayed in hotel for short break to make theatre and restaurant visits. Hotel decor very fresh, possibly having been updated recently. Room and en-suite bathroom very tidy, clean and comfortable. Staff attentive and friendly. Buffet breakfast fine, but nothing special. Did not eat other meals in the hotel. Very handy location for west-end theatre visits. Overall very pleased with stay and felt that the hotel offered good value for money.

Staff were very accommodating, nothing was too much trouble for them, very friendly. Room was on the mezzanine level awkward to locate, room quite small and felt claustrophobic & dark room 27. Room was clean and served the purpose for the time we spent in it, have spent around the same amount of money at other hotels in the past and felt we got better standard of room, view was looking out at a brick wall. Overall enjoyed our stay but would prefer a much brighter bigger room if we stayed here again in the future.
Breakfast was very good and plenty of choice, staff couldn't do enough for you nothing was too much trouble. Location ok handy if you are travelling from Euston station.

We have stayed in many hotels in Central London and found this one of the best.

This is a great hotel in the centre of London. Extraordinarily clean and with genuinely nice staff. I would definitely stay here again and recommend to others. Some traffic / external noise at night but it is in the heart of London so nothing unexpected.

Great hotel very close to covent garden and your only 5mins walk from oxford street will use again

This was my first visit in over ten years. I have been staying elsewhere because the staff had been so disinterested. The accomadation is much improved. The staff were superb- pleasant and can do. My only very minor complaint- the room was very hot and I couldn't reduce the temperature.

Pleasant hotel, well located - room clean, bed comfy, great bathroom! Staff all very polite and helpful. Breakfast fine. Overall, enjoyable stay, would recommend to anyone wanting a reasonably priced hotel in inner London.

Both myself and my husband really enjoyed the the kingsley hotel. when we arrived our room was on the first floor it was on the front of oxford street but it was too noisey for us so when we asked if we could have another room thats quiet, it was no problem they put us on the 6th floor and the room was bigger and we did'nt have to pay any extra.the breakfast was fantastic and our all experience was wounderful and would recommend this hotel to everyone.

Quality of the personel was first class followed by the hotel and the food

Trip advisor awarded this hotel its top award for 2011, which immediately highlighted it as somewhere worth staying. On arrival we were greeted by extremely helpful and friendly staff. The room was huge with beautiful fixtures and features. Staff even left a box of chocolates and card for one of us after we mentioned we were celebrating a birthday. Location wise, its positioned at one end of Oxford street, within under 5 minutes walk of two tube stations (not to mention all of Oxford Street) with Covent Garden a 10 minutes walk away too. Overall, we were very impressed. An exceptionally good hotel.

My first stay at this hotel. Hopefully not my last. The room was well planned, though small, everything was clean and in working order. Modern fittings, a good shower, clean towels and bedding and decent pillows. Staff were very friendly and helpful. Would recommend.

We did upgrade as we had last year for my birthday and it was special for us.
The room was spacious and well appointed and the staff excellent and accommodating.
The situation was perfect for transport, shopping, theatre and Covent Garden.

Fantastic from beginning to end. We got a free upgrade because all the double rooms were booked and we had a junior suite, it was amazing!!! The staff were lovely. There was a lot of attention to detail in the room and everything was perfect

Excellent location next to Oxford street, staff very helpful x very clean room. Would definitely recommend this hotel and hope to return!

I visit London every couple of months on business and stay over when I do. I've been looking for a decent quality hotel in the centre for some time. I did a bit of research and found some great reviews for this hotel. I booked and after a very busy day of meetings starting at 5am, I was really hoping for a nice rest before heading out into the smoke for a big night out. The hotel is in a great location and as soon as I walked in it felt very welcoming and stylish. I liked the bar as soon as I saw it. Checked in no problem and then went to my Executive room which was a decent size, very clean and comfortable. The bathroom was nice and light and very clean. I had a quick drink in the friendly and tasteful bar. After a heavy night out ending at scary am, I returned to my room and slept very well. A civilised check out time of 12pm helped ease me back into the land of the living. I checked out easily and will definitely be booking again for my forthcoming trips. A pleasure to find a well run hotel in London.