The Kingsley Reviews

Fantastic hotel beautiful room clean tidy staff couldn't...
Fantastic hotel, beautiful room, clean, tidy, staff couldn't be more helpful and a lovely part of London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Sep 2009

Just found the bed a little hard but...
Just found the bed a little hard but...thats just personal choice otherwise absolulty perfect in every way
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Sep 2009

Room quite small with no view at all...
Room quite small with no view at all, but didn't really matter as we were out sightseeing all day. Very clean and modern with all the amenities you need in a room, ie Iron, tea/coffee, hairdryer etc. Location was ideal, within walking distance of main sights and the tube only 5 mins away. Very good value for the reduced rate we paid.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Sep 2009

The hotel has just undergone an extensive refurbishment...
The hotel has just undergone an extensive refurbishment and the decor is modern & tastefully decorated. We were made to feel welcome from the moment we arrived until we departed. The rooms were also tastefully decorated, clean and spacious with a lovely on suite bathroom. Room facilities included Iron & board, hairdryer, tv & also compimentary tea, coffee etc. Considering our room was on the side of the main road, there was no noise from traffic outside. The hotel really was 5 minutes from Covent Garden and there was plenty to see and do and eating out was great and not expensive at all. I really enjoyed my stay and I will recommend stay at the Kingsley Hotel again and I have recommended it to a lot of my friends already.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Sep 2009

The accommodation is well decorated and clean The...
The accommodation is well decorated and clean. The customer service is poor to say the least
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Aug 2009

The hotel was calm and quiet in the...
The hotel was calm and quiet in the business of the city. The staff were very polite and efficient. The rom was excellent though we were lucky enough to be upgraded to a better room than we had booked.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Aug 2009

The Hotel has been newly renovated and refurbished...
The Hotel has been newly renovated and refurbished to a high standard. As soon as we walked in to the hotel we were warmly welcomed and this continued throughout our stay.<br />We would certainly recommend it.. it is also in an excellent position for visiting the West End.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Aug 2009

Our room looked brand newly refurbished The quality...
Our room looked brand newly refurbished. The quality of furniture and fittings were of a higher standard than I expected for what we paid. It was clean and modern throughout. Could not fault it.<br />It was on the first floor, however, and this made it slightly noisey on the Sunday morning, but we knew Bloomsbury Way is a bus route, so I can't complain.<br />Breakfast (10 extra each, but very good) was 45 mins late in being delivered to our room, had to make 2 calls for it, and (therefore?) the porter didn't ask for the 5 tray charge for bringing it up to the room. It didn't put us out in anyway, so no dramas there.<br />Maid banged on the door at about 9.20am. I would have thought they would have a sheet of who has checked out, rather than banging on the door to see if you are awake yet, but I am being picky. <br />Great Value for Money...Good location...Good parking (Bloomsbury Sq, 2 mins, 20 for about 28 hours, discounted from 32 because we had stayed in a hotel. Pay at the desk, not a machine, or you won't get the reduced rate!)<br />Will use again no problem.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Aug 2009

great hotel- really friendlyand efficient staff- will look...
great hotel- really friendlyand efficient staff- will look to book here again in the future!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Aug 2009

The hot water wasn't hot enough I love...
The hot water wasn't hot enough. I love a nice hot shower or a nice hot bath. I would have also liked a bar fridge but perhaps I didn't read the fine print (I just expect it to be there...)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Aug 2009

Very central - Nice Room - Would stay...
Very central - Nice Room - Would stay again!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Aug 2009

This hotel looks beautiful and is very comfortable...
This hotel looks beautiful and is very comfortable.<br />It is in a fabulous location for sightseeing in London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Aug 2009

Good location around the corner from British museum...
Good location around the corner from British museum, very close to shopping, some theatres, covent garden, chinatown etc.<br />Receptionist at check in was very friendly & efficient. <br />Room was very clean & comfortable. Only fault was not enough tea bags or milk only one each.<br />Slightly noisy (5th floor) but that's to be expected with it being on a main street in London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Aug 2009

Everything about this hotel was great clean modern...
Everything about this hotel was great, clean, modern, helpful staff and a great location. With an excellent vegetarian restaurant nearby.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Aug 2009

Really liked this hotel Newly refurbished rooms with...
Really liked this hotel. Newly refurbished rooms with nice decor. Lovely bathroom. Photographs on site accurate. Staff very friendly and helpfull. Good location for sightseeing. <br />Cross over the road and you are on the road leading into Oxford Street. Covent Garden a short walk away, and the museum located in the road behind the hotel. Air conditioning in room much appreciated on warm summer evenings. <br />Staff offered to store my luggage on departure leaving me a good few hours for more sightseeing. Will definately stay here again when staying in london.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jul 2009

under staffed sunday a m when checking out...
under staffed sunday a.m. when checking out,over charged,but no responce from staff had to pay and claim back later. Too much noise outside at nights.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jul 2009

The hotel was just perfect for our needs...
The hotel was just perfect for our needs. A friend and I stayed just one night so didn't have a lot of time at the hotel but our experience was very pleasant. The staff were very friendly and helpful, the refurbishment was of a high standard and meant everything was clean and fresh and the location for theatre and shopping was just absolutely perfect. Great value for money accommodation that I would certainly recommend and use again if I had to stay in central London again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jul 2009

of our directors stayed here - it was...
3 of our directors stayed here - it was purely a decision made on "about only hotel left unbooked" as we booked at short notice. Delighted to say all found it an excellent hotel, recently refurbished to a high standard.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jul 2009

We were very impressed with the decor and...
We were very impressed with the decor and hotel layout following the recent refurbishment. We had a large room with a comfortable bad and good bathroom. The air conditioning worked very well and there are tea / coffee facilities in the room.<br />The only slight disappointment was that the buffet breakfast could have been hotter.<br />Overall we thoroughly enjoyed our stay, the hotel was ideally placed for the West End and is only five minutes walk from Holborn tube.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jun 2009

The hotel has been transformed from what was...
The hotel has been transformed from what was very old fashioned hotel to a new trendy place to stay. The rooms are very nicely decorated and the bathroom is very modern. My complaints would be that it's a very noisy hotel with compressorsgenerators starting up very early in the morning disturbing your sleep, and the cleaning maids bang about also being noisy. It was cheap and cheerful and worth a 100 for my 1 nights stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jun 2009

My mum and myself enjoyed our stay at...
My mum and myself enjoyed our stay at the hotel, the only small problem we had was when we checked in our room wasn't ready but we needed to get changed due to a restaurant reservation. In the end the hotel we're able to provide us with a different room but I don't believe this was a superior room (free upgrade when booked with yourself). The staff were very friendly and helpful and we would stay there again. Hotel is currently being refurbished and the rooms and bar and at a very high standard.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 May 2009

I would have liked more 'worktop area' in...
I would have liked more 'worktop area' in the bathroom for when putting on make-up. Items had to be put in the sink.<br />Also a small stool or chair to put clothes would have been useful in the bathroom as clothes had to be put on the floor or the toilet seat.<br />The breakfast was quite poor considering rating of hotel. Croissants and rolls were cold with no means to heat up. Poor selection of cereals. I also emailed the hotel asking if they would kindly put birthday balloons in the room but they did not reply, and no balloons on arrival. It was however, very central and easy to walk to many places and I would stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 May 2009

The hotel is being refurbished to a new...
The hotel is being refurbished to a new and well appointed modern style. There is building work underway and there is dust around but in general this did not interfere withour stay. the staff were curtious and happy to help.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 May 2009

although in the middle of a major refurbishment...
although in the middle of a major refurbishment, the lobby, staircase and the rooms were very well presented. I will definitely come back to see the finished product. The hotel is in a perfect location for my business trips.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2009

Although the refurbishmnets are not quite finished the...
Although the refurbishmnets are not quite finished the hotel has a real charm. We booked a standard & were upgraded to deluxe & were lucky enough to have one of the corner rooms. The location is perfect for any of the West End theatres & attractions but without the hustle or noise of some. An excellent find & will be fantatstic when fully refurbished.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 May 2009

Good size room - decor excellent - common...
Good size room - decor excellent - common areas being remodelled. lobby looks like it will be great when they finish. room small but not a problem. fittings very good quality. negative - low pressure shower (refurb reasons?) and crappy towels... woudl come back - very good value and super friendly staff.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Apr 2009

A bus lane runs along the front of...
A bus lane runs along the front of the hotel, so don't expect to be able to drop bags etc. off at the front and leave the car for a few minutes! However, a very convenient bus stop is a bonus!<br />We stayed at the weekend, so there was no building work happening - it seemed to be confined to the Ground Floor anyway.<br />The room was upgraded to a newly refurbed and it was very spacious and modern. Whether it is standard I don't know, but there was even a separate sitting area with its own plasma TV, in addition to the one in the bedroom.<br />There was an ironing board, iron, trouser press, tea and coffee, safe, air conditioning (very quiet), but no fridge. Perhaps that will arrive later? We overlooked offices and it didn't seem noisy, even on a Saturday. I think robes could be provided, but we didn't bother to ask for them. There was an enormous, comfortable bed. Breakfast was buffet style with a choice of hot and cold dishes and food of good quality; decent sausages and bacon (not the cheap sort) and fresh scrambled eggs. We paid an extra 10 each for the breakfast, rather than 15 as we pre ordered it when booking in.<br />All in all, we were very happy with our stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2009

I found the room bigger than expected and...
I found the room bigger than expected and very comfortable. Hotel staff were very helpful and polite at all times. The hotel is in the middle of being renovated with a lot of work on the ground floor but this was not a problem in any way. Breakfast was also good. I had no problems at all with this hotel and have stayed in quite a few around this budget in London over the last 18 months. This is the best overall to date especially the room. I would definitely recommend this to others.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Mar 2009

Excellent staff Hotel being refurbished we stayed in...
Excellent staff Hotel being refurbished we stayed in a room already upgraded which was good<br />When alterations are complete should be very good
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Feb 2009

In the process of being renovated however this...
In the process of being renovated however this didn't affect the visit. Clean and tidy room, well priced, good location, polite staff, a good experience.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Feb 2009

Grerat location and the refurbished rooms are a...
Grerat location and the refurbished rooms are a great improvement
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jan 2009

Perfectly nice in every way we had the...
Perfectly nice in every way , we had the wrong type of room allotted to us and this was corrected most graciously , albeit after rather a long wait. It wasobviously an upgrade so maybe we were lucky ! Good value, clean , courteous service, central . What more can one ask ?
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2008

Horrendous - it was so noisy i couldnt...
Horrendous - it was so noisy i couldnt sleep, and the walls are paper thin.<br />when i went there was loads of work being done to the hotel, i walked past it a few times trying to find it thinking that a hotel wouldnt have that much scaffolding - but you guessed it, it did!!!<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Oct 2008

If you wish to have a hot shower...
If you wish to have a hot shower or bath in this hotel, you will be waiting. I changed rooms three times in order to get a room with hot water...in the end I gave up with a milky-watery sorry but we actually not going to do anything about it attitude. For 185 a night it is a disgrace...but I had no choice due to unavailability anywhere else. As for the noise levels....don't get me started!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Oct 2008

the breakfast was too salty - they didnt...
the breakfast was too salty - they didnt tell us about the works going on until we saw the scaffolding - room was good and the hotel was very central for west end. the duvet could have been better
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Oct 2008

I was under no illusion this hotel is...
I was under no illusion this hotel is being hugely refurbed so I am not complaining, it is a bit shabby but will be great when complete. The food however did not come as advertised the nachos should have had guacamole and mayo and cheese, instead it was a few totrtilla chips in a bowl with some melted cheese and two pots of heinz mustard and tomato sauce! Really comfy bed though, the wi-fi worked and the check-in staff were friendly and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Oct 2008

Hotel was under going outside renovation but no...
Hotel was under going outside renovation but no work was happening during the weekend. Hotel was well presented inside, staff very informative, room was large with excellent large bathroom ( double room ), no mini bar but off licences nearby if you wanted alcohol for your room. Excellent location for theatre, covent garden and oxford street 5 min walk, my first choice to look at again when i return for another weekend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Aug 2008

breakfast was a shambles hotel was being 'done-up'...
breakfast was a shambles. hotel was being 'done-up' so may be better in future.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Aug 2008

Very well situated for access to theatres and...
Very well situated for access to theatres and museums.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Aug 2008

the room was dated but I understand the...
the room was dated but I understand the hotel is undergoing refurb so may not be an issue in the future. We asked for a high rise room and we were on the top floor. Price was pretty good for London but the rooms was fairly small. We had a bit of a wait for a brekky table. Overall the hotel was perfectly adequate for our needs.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jul 2008

Staff very friendly ...
Staff very friendly
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jul 2008

perfect stay very friendly but wernt told of...
perfect stay very friendly but wernt told of major renovations going on when booking hotel
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jul 2008

The hotel was covered in scaffolding and plastic...
The hotel was covered in scaffolding and plastic sheeting undergoing what was a well needed refurbishment. The room we were allocated was so dark (on possibly the hottest and brightest day of the year thus far) that lights were needed all of the time. The airconditioning did not work, though when we pointed this out it was made workable. However, during the night at around 1am a significant amount of water issued from the airconditioning unit necessitating the calling of the reception and someone to effectively turn off the unit (we were unable to do so). All in all a very unsatisfactory hotel which will not be receiving a return visit or recommendation.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Jul 2008

The hotel is well sited for central London...
The hotel is well sited for central London, but at the time of my stay, its exterior was heavily disguised with scafolding and plastic sheeting, which made it difficult to find initially. The reception was good and the room was adequate for one night's stay. However, the cooked breakfast was poor and not worth the money. The scrambled egg was inedible - rubbery and disgusting and obviously something out of a packet added to water.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jul 2008

Only complaint is that I wasn't made aware...
Only complaint is that I wasn't made aware at the time of booking that major renovation work was taking place to the hotel exterior. Hence I was woken each morning by hammering, drilling etc from outside. I explained this to hotel reception who said I should have been told at the time of booking by LateRooms which seemed fair enough.<br />So the hotel was fine, if a bit dated, and well located to Covent Garden as I had requested.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jul 2008

In all a good hotel problems at reception...
In all a good hotel, problems at reception with key cards on arrival, but all dealt with professionally. Room fine, nice space. Only one complaint, ordered food from the bar, which a hour later hadn't arrived. Ordered some food from the room, only half arrived.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jul 2008

The shower dripped all night keeping me awake...
The shower dripped all night keeping me awake. The hairdryer was absolutely ridiculous and barely worked. The lamp didn't work in the room. I requested a smoking room but didn't get one.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jun 2008

A fantastic hotel with lovely rooms and a...
A fantastic hotel with lovely rooms and a beautiful staircase a fantastic classic london setting for a night or two
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 May 2008

Television was faulty and no attempt was made...
Television was faulty and no attempt was made to fix it. No offer made to recompense.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 May 2008

staff helpful and friendly nice area for drinks...
staff helpful and friendly, nice area for drinks and snacks at the bar although we did not have any food. Room was comfortable and shower good, usually a good indicator!<br />When I asked for more milk for tea, service prompt and generous. Very convenient location for sightseeing and shops, British museum very close by
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Apr 2008

This is a hotel that needs a huge...
This is a hotel that needs a huge refurbishment. The rooms are in need of a good coat of paint and a general sort out. It is very old fashioned and needs a lot of money spending on it. Not a patch on some of the other hotels nearby
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Mar 2008

tv hard to access films other than that...
tv hard to access films, other than that excellent stay - thanks.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Feb 2008

New Years Eve stay so overpriced - old...
New Years Eve stay so overpriced - old room - bed was comfortable - in need of a refurbishment
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jan 2008

We were upgraded which was very kind of...
We were upgraded which was very kind of them. Very pleased with the room and value overall value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2007

An unremarkable but inoffensive hotel in a very...
An unremarkable but inoffensive hotel in a very convenient location.<br />We did not eat there (although we did attempt to get room service in the night and were told that all we could have was pizza). The wine we had was very good but there was no ice for my first choice of a G&T, which is ludicrous. <br />The room and bathroom were very clean and fairly spacious, but were let down by the roaring air conditioning and the view from the window of a brick wall. The decor was dated.<br />Whilst the staff were very efficient, the hotel lacked character and the atmosphere was rather dull. Our overall experience would have been improved had there been more guests, but I felt that this was a hotel that better suited older people and businessmen, not young people on leisure.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Sep 2007

Hotel is close to British Museum and Oxford...
Hotel is close to British Museum and Oxford Street, ideal for seeing the sights. We stayed for 2 nights on a room only basis and received a complimentary upgrade to a room with 2 easy chairs and a large bathroom. We went into the dining room each morning for breakfast, it did not say how much breakfast was. When we checked out we were disappointed to be charged 32.99p each morning for 2 normal buffet breakfasts more than 16 per breakfast, what a rip off. If we stay again we might consider using one of the nearby cafe' bars for breakfast, it is convenient to have breakfast in the hotel but I hate feeling ripped off.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 May 2007

Great location very nice attentive staff which always...
Great location, very nice attentive staff which always makes a difference!! My room, although perfectly fine and a nice size was a little on the tired side.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Apr 2007

We were very kindly given an upgrade to...
We were very kindly given an upgrade to a Luxery Double Room. The Hotel is lovely, old fashioned decor very in keeping with the building, but with every modern need catered for. We spent two nights. It is just five minutes walk from Covent Garden, Soho & Oxford Street. We had a brilliant time and will definately stay again and will of course recommend to others. The staff we meet were polite and helpful. Really helped make our stay very enjoyable.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Mar 2007

The hotel was very nice in itself however...
The hotel was very nice in itself, however we did feel that because we were of a younger generation than the hotel staff, we didn't get treated with the same respect that they were giving to everybody else. The reception staff were quite patronising and not very helpful to us, but when they dealed with the other customers next to us they were very polite and helpful. Basically if you are aged 25 and over I can't see a problem, but otherwise I wouldn't recommend this hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Feb 2007

I was a bit surprised when I got...
I was a bit surprised when I got there to check in that they said they had no standard double rooms left? but when I booked it on the internet 2 weeks before I thought that the room would have been booked then.<br />They did have another room free, which I think may have been slightly bigger and they said they would let us have it for no extra charge. But did wonder what would have happened if this room was booked out?!<br />Surely if I book the room on late rooms then this automatically gets reserved?
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jan 2007

The room was basically adequate but the bathroom...
The room was basically adequate but the bathroom was in need of updating in a professional way rather than tiles poorly regrouted etc. with torn net curtains. The breakfast was poor - congealing hot /warm buffet and soup spoons for fruit/cereal.<br />On the plus side - the hotel was in an excellent position for London's West End and the concierge was both friendly and informative.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jan 2007