The Gloucester Place Hotel Reviews

Really handy location to oxford street ,madame tussards and the tube to anywhere at the top of the road :)

Good hotel for the location and price. The staff were polite and welcoming. Comfortable beds and good size soft towels. Only problem we were unable to close the outer windows to reduce the traffic noise. If the airconditioning unit was used the windows would need to be opened.

The central location just 5 mins' walk from Oxford Street makes this hotel difficult to beat in the budget business traveller category. Highly recommended.

We enjoyed the stay. Our room was on the top floor of the annex which involved a twisting stairway. To be fair they said we could transfer for the second & third nights but we decided to avoid the need to repack and then unpack. The room would not have been suitable for a disabled couple and I am not sure what would have happened on the first night if we couldn't make such a steep climb as there were no other beds available. ( I am a fit 72 year old). We did have some concern about evacuation in the event of an emergency as the only route was back down the stairs and our bedroom door did not appear to be a proper fire door.

The room was poor value for a "Family Room". It was at the top of the Hotel and very difficult to carry your luggage up very steep stairways. There was very little space and would expect a family room to be bigger. Layout of the room was poor with a chair just sat in front of a fridge as there was no where else to put it. The room was dirty with human hair found in the shower which was not a good shower as the water dribbled from the head. The wifi does not work at all. The breakfast was continental or you had to pay for the "English breakfast" which I could not see explained when I booked. Overall a very disappointing experience.

Stayed in the basement

The room was large and spacious, has it was a family room due to a mistake giving us the wrong room. We were next door to the eating area so it meant us going in and out of the cold for our breakfast.The house was dusty due to them decorating which was fine, the room was clean, with clean bedding and towels, but the bathroom was horrid, needed painting and the tiles were dirty with scum.

Great for a short break, very clean hotel,room had everything I needed very comfortable. Staff very helpful. Ideally suited 5mins from tube with connections to very central London. I would use this hotel again and would also recommend it to others.

Took 45 mins to check in. Obviously hotel had messed up my booking. One room allocated OK but no plausible explanation why I had to wait so long to get my room. Electrical work or testing being done that day which meant workmen had to access rooms and power off whilst we were getting ready to go out. If check in had been quicker, we'd have been out sooner and less affected by this. staff pleasant and tried to be helpful - just irritating that I'd arranged to meet friend there at 2.30 but it was 3.30 before I could. One of my curtains was disengaged from pull cord so difficult to get to close properly and absence of light bulb in over-bed light was a nuisance. Breakfast was fine for the price and lovely staff service. Had about 70 stairs to reach my room which killed my knees, but that's hardly the hotel's fault! Bathroom very clean and nice towels. All in all, mixed beings about stay.

Gloucester Place is very akin (and not very far away) from Baker Street, and if you can dismiss the modern traffic, you could imagine Sherlock Holmes and Dr Watson walking along. The hotel building retains some of the original features and has the right 'feel' about it. My room was fine, although being a country boy, I found the busy street outside a bit disturbing, but had I stayed longer, I would have probably got used to it. Breakfast was good, and staff polite.

Sure, the furniture could do with a bit of updating. However, as I only stayed one night, it didn't really matter to me. I booked a single room with shared bathroom, but got one with a private one, which was nice. The room had a reasonable size, and was equipped with a small flatscreen, hairdryer, fridge, aircondition and tea making facilities — but most importantly, everything was clean and the bed was comfortable. Breakfast was decent; a small buffet with cereal, fruit, eggs, meat, cheese and condiments; tea and toast was served at your table. Additional items could be ordered for a couple of extra quid. Staff was polite and friendly. All in all, a quite nice experience.

The Hotel was well placed for what we had planned, namely the National Gallery and Her Majesty's Theatre. The Hotel provided a spacious en suite double with a generous continental breakfast, at reasonable cost.
The staff were friendly and accommodating.

£140 for a most awfull experience. I can not think what our overseas visitors think of us if they stay here! The room was filthy and all furniture looked like it was from a secondhand junk shop. The light switches were all black and sticky the kitchenette ( not needed) was filthy. All in all I wish I had driven home!

For what it purports to be it is pretty much what you'd expect. Not the most flash place but was just what I needed and where I needed it.

Had a huge room in basement which was a bit shabby but was perfectly fine for my stay and clean. Good facilities and breakfast offered. Ideal location for central London - Madame Tussauds, Oxford St, etc. Unfortunately was woken up very early and couldn't get back to sleep as right next door to the breakfast room and could hear loud footsteps through the ceiling.

I loved this place. It has a real old word charm, even the lack of lifts added to this and the room was spacious, stylish, comfortable and quiet with a nice view through the bay windows over the mews backing onto the terraced streets at the front. Good location, near to a couple of decent pubs and not too far from the Tube. About 10 minutes walk max. Even the cooked breakfast was good if you don't expect bacon.
The only real problem was that having been out of the place from about 9am to 10. I came back pretty late and tired to find that the room hadn't been serviced. The wet towels were still there on the bathroom floor (as instructed) and the bed was unmade.
I brought this up when I checked out and got sort of stonewalled by the otherwise courteous Duty Manager. The records showed that my room wasn't cleaned because ' the guest was in the room.' Not true unless they knocked at 8.00am, because I was out all day. I was told that the owner ,Mr Sharif, would investigate and contact me.
He's had three weeks now and I suspect he's forgotten. I wasn't after a refund because I'd been very happy with the stay but I would have appreciated some sort of response for not having received the full service that I'd paid for. It's a real shame as I loved the room, the location , the staff etc. but you know, it doesn't seem right.

If you have business meetings in downtown London, and want a walking distance hotel - an unbeatable deal. I took the double room with toilet, and still paid a surprisingly low sum, including breakfast and internet connectivity.
The only minus I had was the fact there was no elevator, but given the great price, its well worth it

My experience about this hotel is very positive, i enjoyed my stay. Room, which i got was better as I expected.:) Clean, warm and spacious. Hotel very good located.:) Stuff attitude was nice, nothing to complain about! Hope come back some day!:)

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Enjoyable stay close to Central London, museums, Covent garden, Soho etc
staff friendly and efficient, food good

Somewhat shabby, but for that location at that price, you can't really complain. It's a hotel to rest your head, nothing more, nothing less. Didn't sample the breakfast (served in the basement) as there wasn't adequate seating.

The location was excellent, just being a short walk from Oxford Street and very convenient for accessing the West end. Although I paid for a 'superior room' which was spacious and clean, I felt it was a bit shabby for the money and the breakfast was very poor; I asked for scrambled eggs for breakfast and it was inedible! One of the reception staff was friendly on arrival though two of them were actually quite rude and I won't be staying again!

This place is fine. It's an big London townhouse, and hasn't been re-furbed in a long time, but it's clean, and the staff are lovely. The price is right and the location is fantastic. I'd definitely stay there again.

Thoroughly enjoyed our stay here and the room was fair sized and comfortable

I thought that this was charming. The proprietors were friendly and helpful, the room was clean and comfortable. If you have difficulty climbing stairs, however, don't even think of it. I was there on a hot night, and there were three different arrangements to get cool air flowing: a bit Heath Robinson, but they worked.

For a central London hotel, this provided good value for money. Staff were exceptionally helpful and the sheets and towels and bathroom were clean. This is an old building, the room was small, but sufficient for the purpose.

Hotel small family run only draw back lots of stairs great place to stay for central london easy access to tubes

Hotel was somewhere for me to crash after a night out in London.
Room was large and clean and a little like an aunts sitting room with sofa etc.
Walls are thin and i backed onto the breakfast room so was very noisy in the morning but i was made aware of this when booking, great value for money.

Stayed here for a night we wanted to be close to mayfair for going out for a work thing, hotel was easy to find and clean and staff very friendly. Bonus had breakfast too - lovely omlettes and fruit etc. Would defo stay here again. also my work friend left behind her ring in the bathroom and 3 days later they rang us and asked if it belonged to us! She thought she had lost it walking along but just goes to show there are honest nice people about! thanks :o)

No more or less than what it says on the tin - it was cheap but a bit pricey - but ok.

Suited my purposes very well. Friendly , helpful staff . Quite a few stairs as I was on the 3rd floor with no lift. Room was a bit hot and traffic noise constant. Couldn't open the window, literally. Reception was downstairs and there was nowhere to wait near the front door when expecting a taxi or visitor . I liked the water dispenser on the 2nd floor.

Very good breakfast (though crowded and slow service).
Room was sort-of-clean, but didn't really feel clean.
Service was okay.

I have stayed in so many budget hoitels in London - this is definately one of the better ones.

This hotel was reasonably priced for a "no frills" stay in London. Our room was a good size and quiet. Adequate for our needs.

The location of the hotel was great, short walk to Oxford road, short taxi drive to Shafstbury ave -theatre area. We didnt expect a seating area with sofa and coffee table in a family room -which was a bonus. Plenty of hot water - even with 4 people showering in succession. Hotel was full but we never heard any other guests -and our room was right by the entrance door. The traffic was non stop throught the night but thats London! go and stay in the country if you want total quiet! Breakfast was well cooked, and plentiful, service was excellent. Bathroom although basic was spotless - as were beds. Great little hotel for a city break.

I warmly recommend this hotel to all visitors who want to stay over near the shopping places (primark, selfridge etc.) in a safe neightbourhood. The staff was very nice and the room clean.

For Marble Arch, this is a nice deal. Although the small rooms are several flights up the stairs, so not a good place for those who are lugging large suitcases. Nice size room. Shower was terrible, but all considered (wifi included) it was clean and well managed. Breakfast was wonderful, although the seat area is a little cramped.

Hotel in the heart of London situated less than 5 minutes walk from Oxford Street. Our room was a medium/small sized double room but there was easily enough space for two people and their belongings. The berdroom was well decorated and comfortable.
If you are looking for a romantic retreat ten this is not for you, but if you are after somewhere to use as a base whilst you explore all that London has to offer then this is the ideal place.

The room was ok, the bathroom a bit disapointing as we had to share with other rooms. The noise between the outside and into rooms was a bit annoying, and we couldnt extend check out and was given half hour to get readya nd get out. It was cheap but limited for london.

We had a wonderful stay the hotel and staff were A class we loved and will be booking again very soon xx