The hotel is very well positioned in Knightsbridge and staff are very polite. My room was clean but very small for a £250 single room. One negative point is that my room was next to a housekeeping cupboard. This meant that from very early in the morning I was subject to a lot of noise right outside my door, clattering of equipment, doors being opened and shut loudly, chattering amongst staff etc. It took the edge off what would otherwise have been a pleasant stay.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly