London's best kept secret.
SummaryOverall Rating
London's best kept secret.
Summary
Just wanted to right a quick review to say what a gem this hotel is. From the moment Jim opens the front door to the moment he puts your bags in your car everybody at the hotel is friendly and professional. A park view room, free minibar, great shower and REM products made for a great stay.
Thanks very much to all the staff who helped out during the stay, especially the night manager and porter.
Great location. Nice hotel, upper end tourist market Id suggest rather than a business place, which gives it a nice atmosphere. Service by every single employee I encountered was excellent. Better than anywhere I think ive stayed in that respect. If I can get a deal similar to what I paid then yes definately come back and have no hesitation to recommend.
Summary
We booked this hotel last minute for a Saturday night. My choice was strongly influenced by previous favourable reviews. What a gem! Very helpful check in staff and friendly doormen ( who the following day even remembered where we had been to the previous evening ! ). The room was spotlessly clean ( under the bed too ) and the bathroom nicely appointed. All room snacks and soft drinks were complimentary and we had a lovely tray of tea ( leaf, not teabags ) on arrival.
The bar was calm and atmospheric and service efficient when we arrived back at the hotel after midnight. There is on-street parking in a side road ( free after 1.30 pm Saturdays and Sundays ). Cannot recommend this hotel strongly enough: excellent value for money for a dead-central location.
Never stayed anywhere with such outstanding customer service! Highly recommended!
Summary
From the moment you enter this hotel the staff are amazingly friendly and professional. They will all go that extra mile for you. I would certainly recommend it..excellent location .
Summary
Great service, great room. Only slight complaint was that it was impossible to have the bedside lights on without the rest of the room lights, which was a bit annoying, and that there were no sockets by the bed to plug phones into. Otherwise, lovely place, great value for centre of London, and the breakfast was excellent!!
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We found this hotel very comfortable with excellent service.
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Stayed at this hotel for a night while in London having dinner. Nice hotel overall, great location. Rooms are a little smaller than you would expect for a 5 star, but very good overall. I would return to this hotel in the future.
Summary
Beautiful hotel, exceptional service, simply outstanding.
SummaryLondon's best kept secret. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by C Coombs Stayed at this hotel for a night while in London having dinner. Nice hotel overall, great location. Rooms are a little smaller than you would expect for a 5 star, but very good overall. I would return to this hotel in the future. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by M Fox Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.