The Strand Palace Hotel was an excellent choice for ourselves because this was our first trip to London and not being sure where everything is situated we could not have picked a better situated hotel for the train station for tubes for theaters for landmarks. From this base we were able to walk around Covent Garden, Trafalgar and Leicester Squares,Embankment, Houses of Parliament, Big Ben St Paul's, Fleet St, Chinatown,and even Buckingham Palace .
The service was outstanding, we arrived for check in behind a group of Asian tourists, this was noticed immediately and we were moved to a new line to be booked in as single bookings. The Room was of medium size, not small and not huge but plenty of room and the bathroom was well stocked with toiletries. Tea and Coffee making facilities were replenished within a minute of asking for more milk and we were on the eighth floor! There was also a very handy Ironing Room on our floor too. We booked breakfast as well as the room and again 10/10 there was everything you could have wanted from a buffet style cooked breakfast plus toast and croissants, fresh fruit and much more. Our One and only criticism would be the Carvery Restaurant, the staff again were excellent but the food was not of a standard to call it a carvery it was a real disappointment, the pudding was lovely we both had different things one the crumble the other Eton mess and both were delicious. We would completely and without hesitation recommend this hotel and look forward to staying there again ourselves.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly