Overall Rating
Very smart and luxurious. Only issue I felt was the addition of a 12 1/2% "hotel service charge" which was added to the bill. It came as a bit of a surprise. But nevertheless go on spoil yourself.
Summary
Good experience spoilt by attempt to add hidden charges at check out.
Summary
We were pleasantly surprised at the quality of the hotel and their rooms. Considerable thought has been made in respect of the room design and furnishings. Need to follow up on the rate charged on departure as to what was first advised on reservation.
SummaryWe were pleasantly surprised at the quality of the hotel and their rooms. Considerable thought has been made in respect of the room design and furnishings. Need to follow up on the rate charged on departure as to what was first advised on reservation. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by G Price Very smart and luxurious. Only issue I felt was the addition of a 12 1/2% "hotel service charge" which was added to the bill. It came as a bit of a surprise. But nevertheless go on spoil yourself. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
Show More/LessReviewed by R Holden Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.
