Sofitel Heathrow Reviews

A wonderful nights sleep in a most comfortable bed. This was just what we needed the
night before our long haul flight. A great start to our holiday. We had a lovely meal and
very courteous attention from all hotel and restaurant staff.

A beautiful hotel and connected to Terminal 5 making this a very convenient location. There is no hotel shuttle to the terminals however and the Taxi is very expensive.

The hotel is of a high standard in every regard. The decor and facilities are first class as they should be in this cliss of hotel. All the staff we dealt with were friendly and helpful. Prices are not cheap But as far as I know on a par with similar hoptels. I would certainly stay there again, but I don't normally reccomend to other people because tastes can be so different.

If you appreciate a heavenly bed, great egyptian cotton bedding and a hotel room that truly works, then this is the perfect hotel. Pity I only get to use it when I occassionaly pass by Heathrow terminal 5! Great staff and service also!

This is our 3rd stay at Sofitel heathrow. We absolutely love it. Everything is so clean & modern. All the staff are friendly & helpful. Perfect if your flying from terminal 5.

Best airport hotel I've stayed at

I booked a suite and was given a pretty basic one on the first floor; however, upon asking for a room on a higher floor with a view (to entertain my kids), we were upgraded to a very spacious and even more luxurious corner suite on the 3rd floor with the most fantastic view!!
I had to extend our stay from 2 nights to 4 and we stayed in the same lovely suite.
The cleaner spent a lot of time getting the suite cleaned just right and she would arrange the children's toys all neatly as well.
The bed was huge - all 3 of us could fit very comfortably with teddies and pillows inbetween us to avoid kicks!
The food in La Vivre at dinner was really delicious; breakfast was standard.
The business lounge was also great for snacks and for some quiet reading.
Overall, a great place to stay prior to catching a flight - it was quite easy to get to London for day trips as well.
Wish it was a little cheaper but then five star doesn't come cheap......

It's pricey, but then Terminal 5 passengers don't have a lot of choice if they want to be round the corner. Having said that it's well run and the rooms are nicely done. The beds are very comfortable with good linen. La Vivre restaurant was surprisingly good - both service and quality of the food well above expectations.

When my husband was leaving and requested car park exit the receptionist expressed shock that my husband was staying in the hotel when he was dressed for his line of work. People should be treated with respect regardless of their profession. This individual spoilt the rating for this review. If this hotel was not in such a convenient location I would not stop here again in fear of how may be treated someday

Sofitel Heathrow provided an excellent breathing space during European trip. Bonus was the spa facility and also the outstanding French Brasserie (Albert Roux endorsed). Location is linked with Terminal 5 so best to organise a taxi to connections from other terminals.