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Shaftesbury Paddington Hotel Reviews

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Overall Rating

3
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
73%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Shaftesbury Paddington Hotel out of 5 Customer Rating
Burget choice

Good location-close to underground station, convenient to most place in London but a little noisy at night as my room faces to main road. My room is a little small but very clean and tidy. I still think that the price is a little high based on the hotel location and room quality.

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Reviewed by Fan S From Londonderry, Northern Ireland Who stayed in February 2012

 Shaftesbury Paddington Hotel out of 5 Customer Rating
Very good room

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Reviewed by Andy James From London, England Who stayed in January 2012

 Shaftesbury Paddington Hotel out of 5 Customer Rating
Simply the best!

One of the best hotels I have ever stayed in. Hotel staff were incredibly helpful and attentive. Others could learn a lot about how to manage a hotel by watching how these guys operate! A genuine pleasure to have been there and I would definitely go again

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Reviewed by Ian Souster From Paignton, England Who stayed in January 2012

 Shaftesbury Paddington Hotel out of 5 Customer Rating

Very good value for money in a central location.
It is difficult to imagine how small the single rooms are, though, and one has to be prepared for the 'cupboard' feeling. Well laid out and bathroom is elegant. Quality of bed isn't great.

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Reviewed by U Larsen From Belgium Who stayed in January 2012

 Shaftesbury Paddington Hotel out of 5 Customer Rating
Good location, great rate, clean but the room is a bit small.

Very good location. Staff is friendly. Got a special rate. Just bad luck that the lift was out of service and I was staying on the 5th floor. The room I had is a bit small. The window is not properly sealed so you can hear the traffic and it was a cold day so the cold draft got in. It's Ok to stay one night. If I would come back to this hotel, it would only be for the location and the special rate.

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Reviewed by Michelle K From , Canada Who stayed in January 2012

 Shaftesbury Paddington Hotel out of 5 Customer Rating
Probably the smallest hotel room in the world...

Probably the smallest hotel room in the world... but it was clean and well decorated with a nice shower.
The hotel is very central also conveniently located near public transport.
Fantastic to be able to park your car safely just outside of the hotel building.

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Reviewed by P Amaral From Northwich, England Who stayed in January 2012

 Shaftesbury Paddington Hotel out of 5 Customer Rating
Just passing thru

Very clean and very small rooms.

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Reviewed by Charles G From Decatur, Alabama 35603, USA Who stayed in December 2011

 Shaftesbury Paddington Hotel out of 5 Customer Rating
Hotel is of a good standard - but like all London Hotels, not worth anything near the rack rate.

I returned to my room late on my first night and found water coming through the ceiling. This was dealt with quickly and efficiently and I was moved to another room.
Car parking had been paid for. THE HOTEL NEED TO CLEARLY MARK THOSE PARKING SPACES THAT BELONG TO THEM!!! Busybody neighbours clearly have an arrangement with clamping companies and report to them within minutes of your arrival. Clamping company attend within twenty minutes to clamp - but take three plus hors to return to release it. BE WARNED!! This is a major failing with the hotel. They should ensure that a space is available - if thety have taken money for such to be provided.

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Reviewed by Andy James From Brierley Hill, England Who stayed in December 2011

 Shaftesbury Paddington Hotel out of 5 Customer Rating
A Paddington Gem

We booked a Club Double room and paid a little extra. The room was a good size with a very large bed and sofa and coffee table as well as a desk. We had a flat screen TV and microwave. The bathroom was small but contemporary with a great bath and very nice bath products. Breakfast was good in a very pleasant dining room. All staff were extremely friendly and helpful. We just didn't get the promised extras from the upgrade (bed turn down with chocolates, fruit and wine). Overall a very pleasant stay and brilliant location so close to Paddington station and tube. The terrace was quiet and set back from the road.

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Reviewed by Anne Oxley From Penzance, England Who stayed in November 2011

 Shaftesbury Paddington Hotel out of 5 Customer Rating

Tv not working but much more importantly room o/s main entrance and lift - very noisy - woken by each person returning to the hotel overnight and in morning - for £140 per night I would expect better

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Reviewed by Robert Putterill From Penzance, England Who stayed in November 2011

WHAT DID THE BEST REVIEW SAY?

One of the best hotels I have ever stayed in. Hotel staff were incredibly helpful and attentive. Others could learn a lot about how to manage a hotel by watching how these guys operate! A genuine pleasure to have been there and I would definitely go again Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Ian Souster
From Paignton, England
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

Tv not working but much more importantly room o/s main entrance and lift - very noisy - woken by each person returning to the hotel overnight and in morning - for £140 per night I would expect better Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Robert Putterill
From Robert Putterill
Who stayed in November 2011
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