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Shaftesbury Metropolis Reviews
Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property
All reviews are rated out of 5
Showing 190 reviews - Most recent listed first
We stayed one night in May We booked...
We stayed one night in May 2010. We booked a club room which was £20 more expensive that the regular room but worth it, it included full breakfast and also wine, soft drinks, water and fruit in the room. The room and bathroom were a little small but very nicely done and everything we needed was there. I would definitely stay here again.
Reviewed by debbie r; Reviewed in Jun 2010
We stayed one night in May 2010. We booked a club room which was £20 more expensive that the regular room but worth it, it included full breakfast and also wine, soft drinks, water and fruit in the room. The room and bathroom were a little small but very nicely done and everything we needed was there. I would definitely stay here again.
Reviewed by debbie r; Reviewed in Jun 2010
Room very small but all the required things...
Room very small, but all the required things were fitted neatly into it.No space (e.g. drawers) for clothes in wardrobe except those that hang.Everything worked - except that there was no iron(ing board) in the room as advertised.Shower was one of the most convenient I've seen, and a proper glass screen.Staff at reception and at breakfast most helpful and friendly. One gripe: the bed was not really made up properly (sheet straightened) by the staff.Breakfast was excellent: you could choose anything from the hot or cold bars. A whole pot of coffee each.Double glazing + air-conditioning meant a quiet, and not too hot, night.Walking distance from Paddington, a nice area - good location altogether.
Reviewed by Robert Stone; Reviewed in May 2010
Room very small, but all the required things were fitted neatly into it.No space (e.g. drawers) for clothes in wardrobe except those that hang.Everything worked - except that there was no iron(ing board) in the room as advertised.Shower was one of the most convenient I've seen, and a proper glass screen.Staff at reception and at breakfast most helpful and friendly. One gripe: the bed was not really made up properly (sheet straightened) by the staff.Breakfast was excellent: you could choose anything from the hot or cold bars. A whole pot of coffee each.Double glazing + air-conditioning meant a quiet, and not too hot, night.Walking distance from Paddington, a nice area - good location altogether.
Reviewed by Robert Stone; Reviewed in May 2010
The hotel was a great positive surprise Can...
The hotel was a great positive surprise. Can absolutely recommend it.
Reviewed by Leif Andersen; Reviewed in May 2010
The hotel was a great positive surprise. Can absolutely recommend it.
Reviewed by Leif Andersen; Reviewed in May 2010
Upon arriving a heated discussion at front desk...
Upon arriving, a heated discussion at front desk between clerk and a couple. 5 people were waiting in line. Half an hour later, xlose 11 pm, it was my time. No excuses offered, a sceptical look when I wanted to check-in (like: had I booked??) and most disturbingly, a phone conversation in the clerk's native tongue (not English) about me, using my name. I find that INCREDIBLY RUDE and would like to see that policy changed. In the room, the iron was broken, a bulb was gone and the keyboard was taped together to stop the batteries falling out. NOT what I expect from a 4 star hotel. My three points were promptly taken care of - that is, bulb and keyboard fixed - the iron incl ironing board simply REMOVED so I couldn't iron my shirts for the conference.All in all - I won't be coming back.
Reviewed by Gitte T; Reviewed in May 2010
Upon arriving, a heated discussion at front desk between clerk and a couple. 5 people were waiting in line. Half an hour later, xlose 11 pm, it was my time. No excuses offered, a sceptical look when I wanted to check-in (like: had I booked??) and most disturbingly, a phone conversation in the clerk's native tongue (not English) about me, using my name. I find that INCREDIBLY RUDE and would like to see that policy changed. In the room, the iron was broken, a bulb was gone and the keyboard was taped together to stop the batteries falling out. NOT what I expect from a 4 star hotel. My three points were promptly taken care of - that is, bulb and keyboard fixed - the iron incl ironing board simply REMOVED so I couldn't iron my shirts for the conference.All in all - I won't be coming back.
Reviewed by Gitte T; Reviewed in May 2010
It was alright but not going to stay...
It was alright but not going to stay again.
Reviewed by S Khan; Reviewed in May 2010
It was alright but not going to stay again.
Reviewed by S Khan; Reviewed in May 2010
After an initial hiccup where the trainee or...
After an initial hiccup where the trainee or at least novice receptionist couldn't place our booking, we found everything else very much to our satisfaction. Our room though small, was very well appointed being 'club' class, clean, neat, tastefully decorated and well-appointed, overlooking a quiet mews. All the staff we encountered were helpful and charming and the buffet breakfast (English and continental) was jolly nice. A pleasant experience all around.
Reviewed by Martyn Dormer; Reviewed in May 2010
After an initial hiccup where the trainee or at least novice receptionist couldn't place our booking, we found everything else very much to our satisfaction. Our room though small, was very well appointed being 'club' class, clean, neat, tastefully decorated and well-appointed, overlooking a quiet mews. All the staff we encountered were helpful and charming and the buffet breakfast (English and continental) was jolly nice. A pleasant experience all around.
Reviewed by Martyn Dormer; Reviewed in May 2010
The reception staff could do with a few...
The reception staff could do with a few smiles and maybe be a bit more welcoming. Other than that the stay was fine, room was small but it was really nice and comfortable. Can't really complain considering I got such a good deal on the room. Excellent location too.
Reviewed by Alison W; Reviewed in May 2010
The reception staff could do with a few smiles and maybe be a bit more welcoming. Other than that the stay was fine, room was small but it was really nice and comfortable. Can't really complain considering I got such a good deal on the room. Excellent location too.
Reviewed by Alison W; Reviewed in May 2010
We were very pleased to find this hotel...
We were very pleased to find this hotel we had a club room which included a buffet style breakfast - no bad but it was the room that pleased the most being larger than usual at this price slightly tired but clean bar and granite top was a nice touch as was the 1/2 bottle of wine in the fridge. will stay again.
Reviewed by Timothy Regan; Reviewed in May 2010
We were very pleased to find this hotel we had a club room which included a buffet style breakfast - no bad but it was the room that pleased the most being larger than usual at this price slightly tired but clean bar and granite top was a nice touch as was the 1/2 bottle of wine in the fridge. will stay again.
Reviewed by Timothy Regan; Reviewed in May 2010
When we arrived we were well received the...
When we arrived we were well received, the price and what was included was confirmed clearly and well. The room was small but very satisfactory, it was clean and thoghtfully fitted out. It was clean, quiet and well looked after.Breakfast was served well, some of the food could have been a little better but overall it was good.On leaving the bill was ready and efficiently and pleasantly presented.A good experience which we look forward to repeating.
Reviewed by Graham T; Reviewed in May 2010
When we arrived we were well received, the price and what was included was confirmed clearly and well. The room was small but very satisfactory, it was clean and thoghtfully fitted out. It was clean, quiet and well looked after.Breakfast was served well, some of the food could have been a little better but overall it was good.On leaving the bill was ready and efficiently and pleasantly presented.A good experience which we look forward to repeating.
Reviewed by Graham T; Reviewed in May 2010
This hotel is a branch of Shaftesbury Hotels...
This hotel is a branch of Shaftesbury Hotels and it does not disappoint. The customer service from check-in to check-out was superb. We were given a free upgrade to a club room which included all the service expected of a 4* hotel. The hotel also provides a breakfast function in its restaurant which is either £11.95 pre-booked or £13.95 to have breakfast on the day.
Reviewed by I Caithness; Reviewed in May 2010
This hotel is a branch of Shaftesbury Hotels and it does not disappoint. The customer service from check-in to check-out was superb. We were given a free upgrade to a club room which included all the service expected of a 4* hotel. The hotel also provides a breakfast function in its restaurant which is either £11.95 pre-booked or £13.95 to have breakfast on the day.
Reviewed by I Caithness; Reviewed in May 2010
We arrived at the hotel and were immediately...
We arrived at the hotel and were immediately told that as there was a maintenance problem we would be transferred to another hotel. It did appear that there were other people staying there. My wife asked if we were being sent to a hotel within the same group . I think there was a notice saying "Shaftsbury Group of Hotels ", and were told by the young lady at the desk ,whom I believed had a notice pinned to her uniform saying that she was a trainee, that it was the same group. I asked if it were of the same quality, and she said it was.... she said "4 star". We were not very happy to be sent away as we had actually booked to stay there. However, we went. When we arrived at the Ken. Rooms Hotel, and went to our room we were not at all happy. It was very small, and in general I did not feel the Hotel was of the same quality as the first one, and the receptionist said tha it was a different group of hotels. The rest is of course history. We should have been allowed to stay at the Hotel we had paid and booked for. We would expect a full refund to be made.
Reviewed by a thomas; Reviewed in May 2010
We arrived at the hotel and were immediately told that as there was a maintenance problem we would be transferred to another hotel. It did appear that there were other people staying there. My wife asked if we were being sent to a hotel within the same group . I think there was a notice saying "Shaftsbury Group of Hotels ", and were told by the young lady at the desk ,whom I believed had a notice pinned to her uniform saying that she was a trainee, that it was the same group. I asked if it were of the same quality, and she said it was.... she said "4 star". We were not very happy to be sent away as we had actually booked to stay there. However, we went. When we arrived at the Ken. Rooms Hotel, and went to our room we were not at all happy. It was very small, and in general I did not feel the Hotel was of the same quality as the first one, and the receptionist said tha it was a different group of hotels. The rest is of course history. We should have been allowed to stay at the Hotel we had paid and booked for. We would expect a full refund to be made.
Reviewed by a thomas; Reviewed in May 2010
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Reviewed by P Goddard; Reviewed in May 2010
Reviewed by P Goddard; Reviewed in May 2010
The room for my mother and I was...
The room for my mother and I was very clean, modern, and classy. The room was small however. The experience was very nice; though Sussex Gardens is a noisy street. I suggest requesting a room not facing the street.
Reviewed by E Ashurst; Reviewed in May 2010
The room for my mother and I was very clean, modern, and classy. The room was small however. The experience was very nice; though Sussex Gardens is a noisy street. I suggest requesting a room not facing the street.
Reviewed by E Ashurst; Reviewed in May 2010
Good value for a one night stay in...
Good value for a one night stay in London during a business trip (and very handy for Paddington Station) - at the discounted price offered by Laterooms.com. I would hesitate to pay the standard tariff, however.My room was a bit small but was smart and very clean. Staff were attentive and efficient.
Reviewed by K Bishop; Reviewed in May 2010
Good value for a one night stay in London during a business trip (and very handy for Paddington Station) - at the discounted price offered by Laterooms.com. I would hesitate to pay the standard tariff, however.My room was a bit small but was smart and very clean. Staff were attentive and efficient.
Reviewed by K Bishop; Reviewed in May 2010
This hotel had taken bookings they couldn't fulfil...
This hotel had taken bookings they couldn't fulfil. I and several other customers were sent to other poor quality hotels several miles away. No apology was offered and although they offered a taxi to take us it had to be their taxi, so this meant a lot of waiting around and resulted in me being 1 hour late for my evening meeting. In the morning the taxi never arrived to take me back to the station so I missed my train and was late again. I would never use this hotel again.
Reviewed by Ian B; Reviewed in May 2010
This hotel had taken bookings they couldn't fulfil. I and several other customers were sent to other poor quality hotels several miles away. No apology was offered and although they offered a taxi to take us it had to be their taxi, so this meant a lot of waiting around and resulted in me being 1 hour late for my evening meeting. In the morning the taxi never arrived to take me back to the station so I missed my train and was late again. I would never use this hotel again.
Reviewed by Ian B; Reviewed in May 2010
We had a Club room which was spacious...
We had a Club room which was spacious and suited our needs perfectly. Fruit bowl was a nice touch and the staff were very friendly. Quite near to the tube so easy to get around.
Reviewed by Patricia M; Reviewed in Apr 2010
We had a Club room which was spacious and suited our needs perfectly. Fruit bowl was a nice touch and the staff were very friendly. Quite near to the tube so easy to get around.
Reviewed by Patricia M; Reviewed in Apr 2010
The welcome at the hotel was warm and...
The welcome at the hotel was warm and I was helped with my luggage up the two flights of stairs for which I was grateful. The room, though well equipped , was really small and the bathroom door touched my bed and I felt it was too tiny and claustrophobic especially the bathroom. I thought that the room had everything for a good nights sleep and comfort it was just so small I couldnt wait to get out. The breakfast was adequate - it was self service and the eggs had been stood a while anyway I made do with cereal and toast! II I was given wrong directions to the tube by the trainee receptionist which meant I walked the full length of Bayswater Road and was late for an appointment. I paid £129 which I thought was good value for money in London and perhaps was just unfortuante to be given the box room, Luckily I didnt have a cat to swing. I liked the flowers and fruit a nice touch
Reviewed by Jane P; Reviewed in Apr 2010
The welcome at the hotel was warm and I was helped with my luggage up the two flights of stairs for which I was grateful. The room, though well equipped , was really small and the bathroom door touched my bed and I felt it was too tiny and claustrophobic especially the bathroom. I thought that the room had everything for a good nights sleep and comfort it was just so small I couldnt wait to get out. The breakfast was adequate - it was self service and the eggs had been stood a while anyway I made do with cereal and toast! II I was given wrong directions to the tube by the trainee receptionist which meant I walked the full length of Bayswater Road and was late for an appointment. I paid £129 which I thought was good value for money in London and perhaps was just unfortuante to be given the box room, Luckily I didnt have a cat to swing. I liked the flowers and fruit a nice touch
Reviewed by Jane P; Reviewed in Apr 2010
The hotel is excellent value for money close...
The hotel is excellent value for money, close to Paddinton Station also close to the underground and therefore easy to reach the city centre.There are many good restaurants in the area at all prices.However, make sure that your room does not overlook the main road, Sussex Gardens as the traffic continues through the night. I found it almost impossible to sleep due to the noise. However I have stayed at this hotel before and was given a room to the rear, this was excellent.All in all a good place to stay for the money but stay away from the rooms at the front.
Reviewed by Jack B; Reviewed in Apr 2010
The hotel is excellent value for money, close to Paddinton Station also close to the underground and therefore easy to reach the city centre.There are many good restaurants in the area at all prices.However, make sure that your room does not overlook the main road, Sussex Gardens as the traffic continues through the night. I found it almost impossible to sleep due to the noise. However I have stayed at this hotel before and was given a room to the rear, this was excellent.All in all a good place to stay for the money but stay away from the rooms at the front.
Reviewed by Jack B; Reviewed in Apr 2010
Smart room if a little small Clean air...
Smart room if a little small. Clean, air con/ flat screen telly. Close to Lancaster gate tube on Central line. Hyde Park v close- great cafe for sitting in sun etc.
Reviewed by mark mcpaul; Reviewed in Apr 2010
Smart room if a little small. Clean, air con/ flat screen telly. Close to Lancaster gate tube on Central line. Hyde Park v close- great cafe for sitting in sun etc.
Reviewed by mark mcpaul; Reviewed in Apr 2010
Super hotel - stone's throw from Oxford Street...
Super hotel - stone's throw from Oxford Street & Paddington Station, clean & comfortable - Feather/down duvet, power shower, huge telly at foot of bed + tea/coffee/toiletries & masses of soft white towels! FT, TeleG & The Mail newspapers in reception area & coffee & biscuits + x2 laptops on tap there, too. The bowl of apples on the front desk were a nice touch to the luxury feel of this little gem of a hotel. We didn't have breakfast in the hotel, as I had 3 teenagers with me & they preferred MacDonald's in Oxford St, which was about a quarter of a mile away & the poshest/cleanest Maccie D's I've ever been in!Hotel staff were helpful & polite & looked after our bags after we checked out, leaving us free for the morning to explore London without heavy luggage. My daughter left a necklace & after a quick call to the hotel, we were able to collect it later - it was kept safe for collection - thank-you! Excellent value for money - thanks Laterooms!
Reviewed by Rosie Jones; Reviewed in Apr 2010
Super hotel - stone's throw from Oxford Street & Paddington Station, clean & comfortable - Feather/down duvet, power shower, huge telly at foot of bed + tea/coffee/toiletries & masses of soft white towels! FT, TeleG & The Mail newspapers in reception area & coffee & biscuits + x2 laptops on tap there, too. The bowl of apples on the front desk were a nice touch to the luxury feel of this little gem of a hotel. We didn't have breakfast in the hotel, as I had 3 teenagers with me & they preferred MacDonald's in Oxford St, which was about a quarter of a mile away & the poshest/cleanest Maccie D's I've ever been in!Hotel staff were helpful & polite & looked after our bags after we checked out, leaving us free for the morning to explore London without heavy luggage. My daughter left a necklace & after a quick call to the hotel, we were able to collect it later - it was kept safe for collection - thank-you! Excellent value for money - thanks Laterooms!
Reviewed by Rosie Jones; Reviewed in Apr 2010
A colleague and I chose this hotel due...
A colleague and I chose this hotel due to its proximity to a conference we were attending. Arriving at the hotel after the first day we were informed that ‘there had been a problem’ and they no longer had rooms for us. We could cancel if we wanted or be transferred to one of their other hotels in Kensington. Of course we had no choice but to move, there was no explanation as to the room issue – subsequent guests checked in with no problem and weren’t moved, there was no attempt to contact us during the day to explain the situation and the check-in staff were surly and unhelpful. The hotel they moved us too was more like a youth hostel and it cost £20 in taxi’s to get back to the event in the evening (it was walking distance previously). I won’t be using this hotel chain again.
Reviewed by M Harvey; Reviewed in Apr 2010
A colleague and I chose this hotel due to its proximity to a conference we were attending. Arriving at the hotel after the first day we were informed that ‘there had been a problem’ and they no longer had rooms for us. We could cancel if we wanted or be transferred to one of their other hotels in Kensington. Of course we had no choice but to move, there was no explanation as to the room issue – subsequent guests checked in with no problem and weren’t moved, there was no attempt to contact us during the day to explain the situation and the check-in staff were surly and unhelpful. The hotel they moved us too was more like a youth hostel and it cost £20 in taxi’s to get back to the event in the evening (it was walking distance previously). I won’t be using this hotel chain again.
Reviewed by M Harvey; Reviewed in Apr 2010
the room was very small but nice the...
the room was very small but nice the view from the window was not so nice we had an upgrade but it seemed like a standerd room we would have been up happy if we had payed full price for the room location was good to get to the undergrownd the staff was very nice we would stay again but only for one night no longer.
Reviewed by s dennett; Reviewed in Apr 2010
the room was very small but nice the view from the window was not so nice we had an upgrade but it seemed like a standerd room we would have been up happy if we had payed full price for the room location was good to get to the undergrownd the staff was very nice we would stay again but only for one night no longer.
Reviewed by s dennett; Reviewed in Apr 2010
Very good value Very much a proper grown...
Very good value. Very much a proper, grown up hotel with all the facilities you would expect from a larger, more expensive hotel. However, I got a LR deal for £65 per night!
Reviewed by Christopher M; Reviewed in Apr 2010
Very good value. Very much a proper, grown up hotel with all the facilities you would expect from a larger, more expensive hotel. However, I got a LR deal for £65 per night!
Reviewed by Christopher M; Reviewed in Apr 2010
no pedir las habitaciones de la planta de...
no pedir las habitaciones de la planta de abajo porque huelen fatal. LAs habitaciones están limpias pero muy pequeñas. El hotel en relación calidad precio es bastante caro para lo que ofrece. No te dejan pasar antes de las 2 de la tarde con lo que te tienes que quedar esperando o volver más tarde en el caso de que quieras usar la habitación antes.
Reviewed by Eva MAría C; Reviewed in Apr 2010
no pedir las habitaciones de la planta de abajo porque huelen fatal. LAs habitaciones están limpias pero muy pequeñas. El hotel en relación calidad precio es bastante caro para lo que ofrece. No te dejan pasar antes de las 2 de la tarde con lo que te tienes que quedar esperando o volver más tarde en el caso de que quieras usar la habitación antes.
Reviewed by Eva MAría C; Reviewed in Apr 2010
Room was lovely but only elevator out of...
Room was lovely, but only elevator out of service was a serious inconvenience.
Reviewed by MaryLee K; Reviewed in Apr 2010
Room was lovely, but only elevator out of service was a serious inconvenience.
Reviewed by MaryLee K; Reviewed in Apr 2010
Nice hotel staff friendly and helpful The room...
Nice hotel, staff friendly and helpful. The room was clean and comfortable.
Reviewed by victoria s; Reviewed in Apr 2010
Nice hotel, staff friendly and helpful. The room was clean and comfortable.
Reviewed by victoria s; Reviewed in Apr 2010
Basement room no air conditioning no windows no...
Basement room, no air conditioning, no windows, no natural light, no net connection, only a TV channel available. Breakfast included, but when going asked to pay for it.
Reviewed by C Ciurtin; Reviewed in Apr 2010
Basement room, no air conditioning, no windows, no natural light, no net connection, only a TV channel available. Breakfast included, but when going asked to pay for it.
Reviewed by C Ciurtin; Reviewed in Apr 2010
It was very hard to negotiate with the...
It was very hard to negotiate with the hotel manager.The hotel have made completely different reservations, not as we booked on the LateRooms (no breakfast, double beds as for couples)
Reviewed by Maryna K; Reviewed in Apr 2010
It was very hard to negotiate with the hotel manager.The hotel have made completely different reservations, not as we booked on the LateRooms (no breakfast, double beds as for couples)
Reviewed by Maryna K; Reviewed in Apr 2010
Whilst the location is perfect the hotel was...
Whilst the location is perfect, the hotel was very average. We had booked a double room but were upgraded to a club room on arrival. The room was incredibly small and the bed very tiny (smaller than a double). We were situated in the basement and had the sound of old pipes and running water for most of the visit. Definitely not worth paying full rate for this accommodation at all. Staff were efficient but not too friendly.
Reviewed by Teresa H; Reviewed in Apr 2010
Whilst the location is perfect, the hotel was very average. We had booked a double room but were upgraded to a club room on arrival. The room was incredibly small and the bed very tiny (smaller than a double). We were situated in the basement and had the sound of old pipes and running water for most of the visit. Definitely not worth paying full rate for this accommodation at all. Staff were efficient but not too friendly.
Reviewed by Teresa H; Reviewed in Apr 2010
Good location if you are into shopping Very...
Good location, if you are into shopping. Very small room. The hotel had problems with the heating system so every time i needed to turn on or off heating in the room i had to call reception. Some times it would start or stop by itself , leaving us freezing in the middle of the night and some times it wouldnt work at all. We stayed for 8 nights and every day we were told that maintenance guy is coming tomorrow. Internet in room didnt work either. Disfunctional things here and there that put us in a bad mood.
Reviewed by MELITA C; Reviewed in Apr 2010
Good location, if you are into shopping. Very small room. The hotel had problems with the heating system so every time i needed to turn on or off heating in the room i had to call reception. Some times it would start or stop by itself , leaving us freezing in the middle of the night and some times it wouldnt work at all. We stayed for 8 nights and every day we were told that maintenance guy is coming tomorrow. Internet in room didnt work either. Disfunctional things here and there that put us in a bad mood.
Reviewed by MELITA C; Reviewed in Apr 2010
On arrival was told that there were maintenance...
On arrival, was told that there were maintenance problems and I had to move to sister hotel in Notting Hill, not what I needed after 4am start and working until 7pm! Was driven by their driver to Notting Hill hotel, room horrible in basement and stank of smoke, I guess next to smoking quarters for staff. Had to re-organise route to work etc next day.
Reviewed by LISA W; Reviewed in Apr 2010
On arrival, was told that there were maintenance problems and I had to move to sister hotel in Notting Hill, not what I needed after 4am start and working until 7pm! Was driven by their driver to Notting Hill hotel, room horrible in basement and stank of smoke, I guess next to smoking quarters for staff. Had to re-organise route to work etc next day.
Reviewed by LISA W; Reviewed in Apr 2010
I stay here often and always manage to...
I stay here often, and always manage to pay £65 max for a single or double. Often if I book a single it's upgraded when I get there to a double anyway. I've stayed in many rooms and they're always excellent, always clean, with the comfiest beds. There's even a microwave tucked away in a cupboard which could be handy for snacks. Internet access is brilliant, via the TV and a wireless keyboard. Bathrooms are small but beautifully modern, with underfloor heating. Only once had breakfast, which was okay, but usually I don't have it. It's a great location, minutes from either Edgware Rd tube or Paddington. Staff always helpful.
Reviewed by R Taylor; Reviewed in Apr 2010
I stay here often, and always manage to pay £65 max for a single or double. Often if I book a single it's upgraded when I get there to a double anyway. I've stayed in many rooms and they're always excellent, always clean, with the comfiest beds. There's even a microwave tucked away in a cupboard which could be handy for snacks. Internet access is brilliant, via the TV and a wireless keyboard. Bathrooms are small but beautifully modern, with underfloor heating. Only once had breakfast, which was okay, but usually I don't have it. It's a great location, minutes from either Edgware Rd tube or Paddington. Staff always helpful.
Reviewed by R Taylor; Reviewed in Apr 2010
A pleasant stay although I don't think the...
A pleasant stay although I don't think the suggested discount could be real. I thought the price I paid was okay but the suggestion that it would normally cost £200+ a night more seems ridiculous. It was as good as a travel lodge but a lot smaller. JUST fitted a double bed in the room with a squash around the side to get into the bed. Fire alarm went off at 4.30am in the morning...apparently someone smoking in a shower but it affected the whole hotel....so one night of lost sleep and not compensated for it...a pity...it would have been a nice gesture to the rest of the guests.
Reviewed by S M; Reviewed in Apr 2010
A pleasant stay although I don't think the suggested discount could be real. I thought the price I paid was okay but the suggestion that it would normally cost £200+ a night more seems ridiculous. It was as good as a travel lodge but a lot smaller. JUST fitted a double bed in the room with a squash around the side to get into the bed. Fire alarm went off at 4.30am in the morning...apparently someone smoking in a shower but it affected the whole hotel....so one night of lost sleep and not compensated for it...a pity...it would have been a nice gesture to the rest of the guests.
Reviewed by S M; Reviewed in Apr 2010
Nice clean modern hotel Decent price for central...
Nice clean modern hotel.Decent price for central London.Good locality for Paddington station.For mainline & underground trains.
Reviewed by h gardner; Reviewed in Apr 2010
Nice clean modern hotel.Decent price for central London.Good locality for Paddington station.For mainline & underground trains.
Reviewed by h gardner; Reviewed in Apr 2010
We were very pleased to find this hotel...
We were very pleased to find this hotel on LateRooms for the second time. It is most convenient when arriving at Paddington, and close to bus and underground routes. The bedrooms are wonderfully comfortable despite being quite compact. The bathrooms are masterpieces of compressed effectiveness; among the very best we have ever encountered. We are full of admiration for the care and taste with which the decor and furnishings have been chosen. All the staff we have come across have been extremely helpful and accommodating. At LateRooms prices it is a gem of a bargain.
Reviewed by M Edmonds; Reviewed in Apr 2010
We were very pleased to find this hotel on LateRooms for the second time. It is most convenient when arriving at Paddington, and close to bus and underground routes. The bedrooms are wonderfully comfortable despite being quite compact. The bathrooms are masterpieces of compressed effectiveness; among the very best we have ever encountered. We are full of admiration for the care and taste with which the decor and furnishings have been chosen. All the staff we have come across have been extremely helpful and accommodating. At LateRooms prices it is a gem of a bargain.
Reviewed by M Edmonds; Reviewed in Apr 2010
Hotel conveniently close to centre of London minutes...
Hotel conveniently close to centre of London, 5 minutes walk from Lancaster Gate or Edgeware Road tube stations. Clean, well furnished and equipped with internet etc.Breakfasts (charged additionally) were fine. Staff very friendly and helpful. No complaints at all. As others have mentioned, the room was on the small side and this could have been a problem for someone large or with limited mobility.
Reviewed by peter s; Reviewed in Mar 2010
Hotel conveniently close to centre of London, 5 minutes walk from Lancaster Gate or Edgeware Road tube stations. Clean, well furnished and equipped with internet etc.Breakfasts (charged additionally) were fine. Staff very friendly and helpful. No complaints at all. As others have mentioned, the room was on the small side and this could have been a problem for someone large or with limited mobility.
Reviewed by peter s; Reviewed in Mar 2010
Hotel was ideally situated for access to Tubes...
Hotel was ideally situated for access to Tubes & buses to the heart of London, which is the exact reason we chose it. Room was a touch on the neat side & in the basement but ideal for sleeping & getting changed in. Lots of local food & drink outlets & 5mins from Paddington Rail & Tube stations. Clean & a good good deal on Laterooms.
Reviewed by Karl Hildebrandt; Reviewed in Mar 2010
Hotel was ideally situated for access to Tubes & buses to the heart of London, which is the exact reason we chose it. Room was a touch on the neat side & in the basement but ideal for sleeping & getting changed in. Lots of local food & drink outlets & 5mins from Paddington Rail & Tube stations. Clean & a good good deal on Laterooms.
Reviewed by Karl Hildebrandt; Reviewed in Mar 2010
Good clean room with plenty of facilities A...
Good clean room with plenty of facilities . A little on the small side but perfectly adequate for two people. Excellent value given its central London location.
Reviewed by Joyce W; Reviewed in Mar 2010
Good clean room with plenty of facilities . A little on the small side but perfectly adequate for two people. Excellent value given its central London location.
Reviewed by Joyce W; Reviewed in Mar 2010
Room we stayed in was very nice clean...
Room we stayed in was very nice, clean and pretty spacious. Staff were on the whole friendly and helpful. TV did not work in the room was eventually fixed in a fashion but as the fed is over the net the quality of the picture wasn't good (we didn't spend much time watching the tv so this wasn't a big issue for us). Breakfast was plentiful and a decent quality. Overall cost for the room was £130 and I think it was reasonable value for money.
Reviewed by Andy Robinson; Reviewed in Mar 2010
Room we stayed in was very nice, clean and pretty spacious. Staff were on the whole friendly and helpful. TV did not work in the room was eventually fixed in a fashion but as the fed is over the net the quality of the picture wasn't good (we didn't spend much time watching the tv so this wasn't a big issue for us). Breakfast was plentiful and a decent quality. Overall cost for the room was £130 and I think it was reasonable value for money.
Reviewed by Andy Robinson; Reviewed in Mar 2010
Due to a heating fault at the original...
Due to a heating fault at the original hotel they moved me to one of their other hotels, the room was small i was unable to walk around the bed as it was jammed up against he table a chair, it took near ten minutes to get any hot water out of the shower, not a good overall expirence.
Reviewed by P Wickett; Reviewed in Mar 2010
Due to a heating fault at the original hotel they moved me to one of their other hotels, the room was small i was unable to walk around the bed as it was jammed up against he table a chair, it took near ten minutes to get any hot water out of the shower, not a good overall expirence.
Reviewed by P Wickett; Reviewed in Mar 2010
Excellent location close to Paddington Edgware Road Hyde...
Excellent location; close to Paddington, Edgware Road, Hyde Park. Upgraded from deluxe to club room on arrival
Reviewed by M Elahi; Reviewed in Mar 2010
Excellent location; close to Paddington, Edgware Road, Hyde Park. Upgraded from deluxe to club room on arrival
Reviewed by M Elahi; Reviewed in Mar 2010
Upon arriving at the hotel myself and my...
Upon arriving at the hotel myself and my partner were informed that the hotel was closed due to maintenance work. I booked the hotel over 2 weeks prior to our stay so I was quite annoyed that I was not informed of the closure prior to arriving. The member of staff on reception called us a cab and we were moved to a sister hotel free of charge. The sister hotel was a little bit further out of the way than we would have liked - although the location was a dissapointment the hotel itself was clean and comfortable. Also of dissapointment was being knocked up at 10am by the cleaning staff - not content with knocking once the cleaner knocked 4 times until I answered the door - our laterooms confirmation detailed a 12 noon check out for the Shaftesbury Metropolis so I'm presuming the sister hotel doesn't operate to the same schedule. Unfortunately I am unable to leave a review for the Shaftesbury Metropolis as I didn't get any further than the hotel reception - myself and my partners dissapointment could have been avoided had we been given the opportunity of finding an alternative hotel ahead of travelling.
Reviewed by M Bennett; Reviewed in Mar 2010
Upon arriving at the hotel myself and my partner were informed that the hotel was closed due to maintenance work. I booked the hotel over 2 weeks prior to our stay so I was quite annoyed that I was not informed of the closure prior to arriving. The member of staff on reception called us a cab and we were moved to a sister hotel free of charge. The sister hotel was a little bit further out of the way than we would have liked - although the location was a dissapointment the hotel itself was clean and comfortable. Also of dissapointment was being knocked up at 10am by the cleaning staff - not content with knocking once the cleaner knocked 4 times until I answered the door - our laterooms confirmation detailed a 12 noon check out for the Shaftesbury Metropolis so I'm presuming the sister hotel doesn't operate to the same schedule. Unfortunately I am unable to leave a review for the Shaftesbury Metropolis as I didn't get any further than the hotel reception - myself and my partners dissapointment could have been avoided had we been given the opportunity of finding an alternative hotel ahead of travelling.
Reviewed by M Bennett; Reviewed in Mar 2010
Hotel offered on the booking site a delux...
Hotel offered on the booking site a delux room reduced from over £300 to £89 for the night I stayed. I would not consider the room to be delux and would not have liked to pay any more than what I did! Have really bad marks where I knocked into things, bathroom door bangs end of bed when opeining and one has to be careful not to catch the door handle from sticking into oneself. I am only a size 12 and doubt it very much that a bigger person would be able to get into the shower, between the sink vanity stand and the shower cubicle! The room was very dark, had scaffolding outside which made it darker. No mirror in room had lighting over it, ones in the bathroom you could not get near to for either the large sink and unit or the toilet infront of other mirrors in bathroom. From 4:45am constant noise outside in corridor everytime someone opened the door to reception area. All in all I was most unhappy about the entire experience and feel the wording regarding 'delux' room should be removed, certainly from the room I stayed in. Breakfast was not included.
Reviewed by caroleann P; Reviewed in Mar 2010
Hotel offered on the booking site a delux room reduced from over £300 to £89 for the night I stayed. I would not consider the room to be delux and would not have liked to pay any more than what I did! Have really bad marks where I knocked into things, bathroom door bangs end of bed when opeining and one has to be careful not to catch the door handle from sticking into oneself. I am only a size 12 and doubt it very much that a bigger person would be able to get into the shower, between the sink vanity stand and the shower cubicle! The room was very dark, had scaffolding outside which made it darker. No mirror in room had lighting over it, ones in the bathroom you could not get near to for either the large sink and unit or the toilet infront of other mirrors in bathroom. From 4:45am constant noise outside in corridor everytime someone opened the door to reception area. All in all I was most unhappy about the entire experience and feel the wording regarding 'delux' room should be removed, certainly from the room I stayed in. Breakfast was not included.
Reviewed by caroleann P; Reviewed in Mar 2010
Very suprised at the great standard of this...
Very suprised at the great standard of this accomodtion when I arrived. Room was very compact but of a very high specificiation. For £65 which is what I paid I was really pleased! Five minutes from paddinglton and lots of restaurants in immediate vacinity for food. Could not recommend it more. Will be staying there next time I have another business trip.
Reviewed by Lucinda C; Reviewed in Mar 2010
Very suprised at the great standard of this accomodtion when I arrived. Room was very compact but of a very high specificiation. For £65 which is what I paid I was really pleased! Five minutes from paddinglton and lots of restaurants in immediate vacinity for food. Could not recommend it more. Will be staying there next time I have another business trip.
Reviewed by Lucinda C; Reviewed in Mar 2010
The bedroom was quite cramped and I had...
The bedroom was quite cramped and I had to move the dressing table chair in order to be able to move around the bed freely! The bathroom was also small and there was no bath, although the shower was adequate. The bedroom window had no view what so ever, which was a little claustrophobic The area outside the hotel was shabby and also as I arrived late at night and walked from Paddington station, there were a few 'unsavoury' characters on the streets, which was quite intimidating.
Reviewed by i cox; Reviewed in Mar 2010
The bedroom was quite cramped and I had to move the dressing table chair in order to be able to move around the bed freely! The bathroom was also small and there was no bath, although the shower was adequate. The bedroom window had no view what so ever, which was a little claustrophobic The area outside the hotel was shabby and also as I arrived late at night and walked from Paddington station, there were a few 'unsavoury' characters on the streets, which was quite intimidating.
Reviewed by i cox; Reviewed in Mar 2010
Good hotel extremely convenient for Central London and...
Good hotel extremely convenient for Central London and Heathrow via Heathrow Express.
Reviewed by cedric shackleton; Reviewed in Mar 2010
Good hotel extremely convenient for Central London and Heathrow via Heathrow Express.
Reviewed by cedric shackleton; Reviewed in Mar 2010
Upon arrival was told that no room available...
Upon arrival was told that no room available due to heating breakdown and that I was being moved to another hotel in group 3 minutes away. Upon complaining that I was meeting a colleague who was already checked in, I was upgraded to a double room fronting onto Sussex Gardens.Room itself was small but immaculate. Problem is that room has a large, single-glazed sash window and the all-night noise of this busy road came straight through it. I couldn't use ear plugs as needed to be able to hear alarm clock - result zero sleep.Summary: decent room but take ear plugs if you want to sleep. Alternatively request inside or rear-facing room.
Reviewed by L Jones; Reviewed in Mar 2010
Upon arrival was told that no room available due to heating breakdown and that I was being moved to another hotel in group 3 minutes away. Upon complaining that I was meeting a colleague who was already checked in, I was upgraded to a double room fronting onto Sussex Gardens.Room itself was small but immaculate. Problem is that room has a large, single-glazed sash window and the all-night noise of this busy road came straight through it. I couldn't use ear plugs as needed to be able to hear alarm clock - result zero sleep.Summary: decent room but take ear plugs if you want to sleep. Alternatively request inside or rear-facing room.
Reviewed by L Jones; Reviewed in Mar 2010
...
Reviewed by A Hardwick; Reviewed in Mar 2010
Reviewed by A Hardwick; Reviewed in Mar 2010
Booked this hotel the night before we stayed...
Booked this hotel the night before we stayed and we were really pleased with its location, the friendlyness of the staff, the room (small but ample), lovely bathroom with lots of hot water and traffic noise was minimal. Will definately stay here again in the Autumn.
Reviewed by P M; Reviewed in Mar 2010
Booked this hotel the night before we stayed and we were really pleased with its location, the friendlyness of the staff, the room (small but ample), lovely bathroom with lots of hot water and traffic noise was minimal. Will definately stay here again in the Autumn.
Reviewed by P M; Reviewed in Mar 2010
My room was downstairs facing the street so...
My room was downstairs facing the street so there was a little bit of road noise but nothing too obtrusive. The room was a good size for what I paid (£65 midweek). Bathroom was compact but clean and well equipped.The in-room internet was via either wifi or a network cable at the desk. It was a little slow, but fine for catching up on email. There was also a wireless keyboard which allowed you to browse using the TV screen (not needed as I had my own laptop).The location is convenient for getting into town. Reception were happy to look after my bag during the day after I'd checked out. There are plenty of cafés and eateries between the hotel and Paddington which offer an alternative to the rather pricey hotel breakfast.
Reviewed by Mark K; Reviewed in Mar 2010
My room was downstairs facing the street so there was a little bit of road noise but nothing too obtrusive. The room was a good size for what I paid (£65 midweek). Bathroom was compact but clean and well equipped.The in-room internet was via either wifi or a network cable at the desk. It was a little slow, but fine for catching up on email. There was also a wireless keyboard which allowed you to browse using the TV screen (not needed as I had my own laptop).The location is convenient for getting into town. Reception were happy to look after my bag during the day after I'd checked out. There are plenty of cafés and eateries between the hotel and Paddington which offer an alternative to the rather pricey hotel breakfast.
Reviewed by Mark K; Reviewed in Mar 2010
We didn't end up staying here because when...
We didn't end up staying here because when we arrived we were relocated to another hotel run by the same company. They told us the air conditioning wasn't working. They got us a free taxi to the other Shaftesbury hotel - Hyde Park Premier. The rooms were nice - however the showerhead was broken so we couldn't have a proper shower, and no one was able to fix it for us. Also, the air conditioning wasn't working there either (at least in our room), and it was unbearably hot so we couldn't get a proper sleep! I wouldn't blame the staff that were working - they tried their best to help us and provided a fan. We were compensated with 2 free breakfasts.
Reviewed by Amanda T; Reviewed in Mar 2010
We didn't end up staying here because when we arrived we were relocated to another hotel run by the same company. They told us the air conditioning wasn't working. They got us a free taxi to the other Shaftesbury hotel - Hyde Park Premier. The rooms were nice - however the showerhead was broken so we couldn't have a proper shower, and no one was able to fix it for us. Also, the air conditioning wasn't working there either (at least in our room), and it was unbearably hot so we couldn't get a proper sleep! I wouldn't blame the staff that were working - they tried their best to help us and provided a fan. We were compensated with 2 free breakfasts.
Reviewed by Amanda T; Reviewed in Mar 2010
When I booked the room was stated to...
When I booked, the room was stated to be £364 per night marked down to £64 per night, and a message came up as I made the booking saying you have saved £1200, I thought this cannot be true.O arriva Il was was escorted to the basement and shown my room, regretably I was exhausted from my journey and hardly looked at the room as I crashed on to the bed for a rest, later I went out and on return thought how small. Next day I realised it was more cell like than a bedroom, around 15 feet long and about 8 feet wide. The window was curtained and the bed was pushed against it, but on getting on the bed and opening the curtain if looked out on a very small basement yard, the were other windows with similar curtains to mine. There was no where to put my suite case except in front of the ward robe. To open the wardrobe one had to move the suite case into the door way, move the plasma television screen to open the door, once open one pulled out the rail with coat hangers but very difficult to work once one item was on, due mainly to lack of access to the wardrobe There was a small table with the tea/ coffee making facilities and a bedside table. On arrival I was taken to the room by the lift, I prefer to walk and found the narrow stairs down to the basement very narrow and diffcult.The bathroom, was very adequate. I felt very overcharged for such a small cell, had I have been more alert on arrival I would have refused such a small space. To read that the room was normaly let for over £300 per night, I feel infringed advertizing what a con. Never again
Reviewed by E Devonshire; Reviewed in Mar 2010
When I booked, the room was stated to be £364 per night marked down to £64 per night, and a message came up as I made the booking saying you have saved £1200, I thought this cannot be true.O arriva Il was was escorted to the basement and shown my room, regretably I was exhausted from my journey and hardly looked at the room as I crashed on to the bed for a rest, later I went out and on return thought how small. Next day I realised it was more cell like than a bedroom, around 15 feet long and about 8 feet wide. The window was curtained and the bed was pushed against it, but on getting on the bed and opening the curtain if looked out on a very small basement yard, the were other windows with similar curtains to mine. There was no where to put my suite case except in front of the ward robe. To open the wardrobe one had to move the suite case into the door way, move the plasma television screen to open the door, once open one pulled out the rail with coat hangers but very difficult to work once one item was on, due mainly to lack of access to the wardrobe There was a small table with the tea/ coffee making facilities and a bedside table. On arrival I was taken to the room by the lift, I prefer to walk and found the narrow stairs down to the basement very narrow and diffcult.The bathroom, was very adequate. I felt very overcharged for such a small cell, had I have been more alert on arrival I would have refused such a small space. To read that the room was normaly let for over £300 per night, I feel infringed advertizing what a con. Never again
Reviewed by E Devonshire; Reviewed in Mar 2010
Went to see Love Never Dies great show...
Went to see Love Never Dies great show and back to the hotel for a nite cap with chocolates but they where not there and bed was not prepared for the night.Not a major problem but if they dont do it they should not list it.There responce was a smile .....
Reviewed by Neil E; Reviewed in Mar 2010
Went to see Love Never Dies great show and back to the hotel for a nite cap with chocolates but they where not there and bed was not prepared for the night.Not a major problem but if they dont do it they should not list it.There responce was a smile .....
Reviewed by Neil E; Reviewed in Mar 2010
US visitors might be flustered over the small...
US visitors might be flustered over the small room sizes here but that is typical of these older hotels in Sussex gardens and there is a high standard of room fittings hopefully the same for all rooms with free broadband or wi-fi. Like most hotels don't bother with breakfast try amy of the small cages in the area (not the chains) for a fraction of the price. Apart from that a good deal of booked via laterooms for what you get and this area is served well for easy access to other. Areas of london
Reviewed by paul b; Reviewed in Mar 2010
US visitors might be flustered over the small room sizes here but that is typical of these older hotels in Sussex gardens and there is a high standard of room fittings hopefully the same for all rooms with free broadband or wi-fi. Like most hotels don't bother with breakfast try amy of the small cages in the area (not the chains) for a fraction of the price. Apart from that a good deal of booked via laterooms for what you get and this area is served well for easy access to other. Areas of london
Reviewed by paul b; Reviewed in Mar 2010
Have stayed at a few of the Shaftesbury's...
Have stayed at a few of the Shaftesbury's and this one had the best staff out of all of them...they we're friendly and helpful and SMILED which is something they could teach to the other staff in the chain... Although recently had a bad experience in one of the hotels with a left ipod not being handed in, I like to believe that this hotel would... Only 2 negatives...the room could have been a bit warmer and cleaner and also..please put a bigger sign outside, the sign thats there is a small neon sign which is only noticeable when it gets dark...even the taxi drivers didnt know it existed.
Reviewed by Jo C; Reviewed in Mar 2010
Have stayed at a few of the Shaftesbury's and this one had the best staff out of all of them...they we're friendly and helpful and SMILED which is something they could teach to the other staff in the chain... Although recently had a bad experience in one of the hotels with a left ipod not being handed in, I like to believe that this hotel would... Only 2 negatives...the room could have been a bit warmer and cleaner and also..please put a bigger sign outside, the sign thats there is a small neon sign which is only noticeable when it gets dark...even the taxi drivers didnt know it existed.
Reviewed by Jo C; Reviewed in Mar 2010
L'hotel non male ma la stanza era al...
L'hotel non è male ma la stanza era al limite del claustrofobico.In più era piena di polvere. Il bagno piccolissimo, ma almeno pulito.
Reviewed by Annamaria L; Reviewed in Mar 2010
L'hotel non è male ma la stanza era al limite del claustrofobico.In più era piena di polvere. Il bagno piccolissimo, ma almeno pulito.
Reviewed by Annamaria L; Reviewed in Mar 2010
Earlier reviews forewarned me of supposed and repeated...
Earlier reviews forewarned me of supposed and repeated problems with air-conditioning in the rooms, resulting in me being moved to their "sister hotel" The Kensington Rooms. This was not as near to Hyde Park as I was told at the Shaftesbury, but considerably further away, nearer to Gloucester Road. The room there was hardly bigger than a closet and there was no wifi in the room as advertised in the Shaftesbury, despite the same price being charged. I complained and was upgraded to a bigger (better) room where the blinds could not be closed due to the secondary glazing opening outwards into a heavy table that had the tv on it. Nor could the curtains be closed as the curtain pole was out of my reach (I'm 5´10"). I'd chosen the Shaftesbury as it was close to where my meeting was held and due to the in-room wi-fi and although they mitigated the inconvenience by paying for a taxi to and from the Kensington Rooms, I lost valuable time by being stuck in traffic rather than working. That said, the staff in both hotels were polite and professional; the bed was very comfortable and the bathroom was neat (although the shower-head was clogged with limescale, making for interesting water jets, directionally speaking). The excuse of the air-conditioning not working is weak; the hotel took my booking 2 days in advance and to my mind should not be taking bookings if their hotel is uninhabitable.
Reviewed by Emma J; Reviewed in Mar 2010
Earlier reviews forewarned me of supposed and repeated problems with air-conditioning in the rooms, resulting in me being moved to their "sister hotel" The Kensington Rooms. This was not as near to Hyde Park as I was told at the Shaftesbury, but considerably further away, nearer to Gloucester Road. The room there was hardly bigger than a closet and there was no wifi in the room as advertised in the Shaftesbury, despite the same price being charged. I complained and was upgraded to a bigger (better) room where the blinds could not be closed due to the secondary glazing opening outwards into a heavy table that had the tv on it. Nor could the curtains be closed as the curtain pole was out of my reach (I'm 5´10"). I'd chosen the Shaftesbury as it was close to where my meeting was held and due to the in-room wi-fi and although they mitigated the inconvenience by paying for a taxi to and from the Kensington Rooms, I lost valuable time by being stuck in traffic rather than working. That said, the staff in both hotels were polite and professional; the bed was very comfortable and the bathroom was neat (although the shower-head was clogged with limescale, making for interesting water jets, directionally speaking). The excuse of the air-conditioning not working is weak; the hotel took my booking 2 days in advance and to my mind should not be taking bookings if their hotel is uninhabitable.
Reviewed by Emma J; Reviewed in Mar 2010
Room was in the basement with the outside...
Room was in the basement with the outside steps just inches away.....A/C unit didn't work & bed was on the small side...bathroom freezing with no heating options........lighting tempremental....don't stay in 811 !!! Plus it's just in the Conjestion Zone but no parking so avoid driving there...NCP nearby outside Zone
Reviewed by Paul M; Reviewed in Mar 2010
Room was in the basement with the outside steps just inches away.....A/C unit didn't work & bed was on the small side...bathroom freezing with no heating options........lighting tempremental....don't stay in 811 !!! Plus it's just in the Conjestion Zone but no parking so avoid driving there...NCP nearby outside Zone
Reviewed by Paul M; Reviewed in Mar 2010
Didn't stay at the booked hotel where the...
Didn't stay at the booked hotel, where the staff seemed not to have control of things, or English.Because of a problem with their heating we were shipped out to a "sister" hotel. This 2nd hotel needed to pay attention to maintenance and cleaning especially in common areas. The staff tried their best, but were in effective in communication - walk to 3rd floor ... but which 3rd floor; there were 2! The "shower" was a joke - no water pressure. No I won't be staying there again.
Reviewed by Michael W; Reviewed in Mar 2010
Didn't stay at the booked hotel, where the staff seemed not to have control of things, or English.Because of a problem with their heating we were shipped out to a "sister" hotel. This 2nd hotel needed to pay attention to maintenance and cleaning especially in common areas. The staff tried their best, but were in effective in communication - walk to 3rd floor ... but which 3rd floor; there were 2! The "shower" was a joke - no water pressure. No I won't be staying there again.
Reviewed by Michael W; Reviewed in Mar 2010
...
Reviewed by Bruce H; Reviewed in Mar 2010
Reviewed by Bruce H; Reviewed in Mar 2010
The hotel was exactly what I expect and...
The hotel was exactly what I expect and am used to. All very good.With regard to the food I only had the breakfast, however it was very good.
Reviewed by R Forbes; Reviewed in Mar 2010
The hotel was exactly what I expect and am used to. All very good.With regard to the food I only had the breakfast, however it was very good.
Reviewed by R Forbes; Reviewed in Mar 2010
The hotel was friendly recently modernised with smallish...
The hotel was friendly, recently modernised with smallish double but perfectly acceptable for one person. Tv would not work but was fixed by the staff in minutes late at night when I returned from a dinner in the City. I would be pleased to recommend this hotel and will stay there again. No bar.
Reviewed by Robert Clarke; Reviewed in Mar 2010
The hotel was friendly, recently modernised with smallish double but perfectly acceptable for one person. Tv would not work but was fixed by the staff in minutes late at night when I returned from a dinner in the City. I would be pleased to recommend this hotel and will stay there again. No bar.
Reviewed by Robert Clarke; Reviewed in Mar 2010
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Reviewed by Chris Jones; Reviewed in Mar 2010
Reviewed by Chris Jones; Reviewed in Mar 2010
Excellent value for money and great service ...
Excellent value for money and great service.
Reviewed by Justin K; Reviewed in Mar 2010
Excellent value for money and great service.
Reviewed by Justin K; Reviewed in Mar 2010
...
Reviewed by I Kirke; Reviewed in Mar 2010
Reviewed by I Kirke; Reviewed in Mar 2010
This is my third single night stopover here...
This is my third single night stopover here after West End events and it remains great value, clean and comfortable, and very friendly. I like it's high security, 24-hour access, free wifi and late checkout (12 noon) so it's ideal if you're staying out till the small hours, need an easy cab ride back late, and a lie-in next morning. As it gets more popular the prices have increased a little, but it remains very competitive indeed for this part of London.
Reviewed by Richard Anstis; Reviewed in Mar 2010
This is my third single night stopover here after West End events and it remains great value, clean and comfortable, and very friendly. I like it's high security, 24-hour access, free wifi and late checkout (12 noon) so it's ideal if you're staying out till the small hours, need an easy cab ride back late, and a lie-in next morning. As it gets more popular the prices have increased a little, but it remains very competitive indeed for this part of London.
Reviewed by Richard Anstis; Reviewed in Mar 2010
Room small but nicely done Great value for...
Room small but nicely done. Great value for money centrally located and only short walk to underground. Excellent shower. Computer available in lobby with coffee and biscuits provided. Some staff could have been more helpful.
Reviewed by A Mowbray; Reviewed in Mar 2010
Room small but nicely done. Great value for money centrally located and only short walk to underground. Excellent shower. Computer available in lobby with coffee and biscuits provided. Some staff could have been more helpful.
Reviewed by A Mowbray; Reviewed in Mar 2010
without a doubt the worst room i have...
without a doubt the worst room i have ever stayed in. I was actually sent to the best western shaftesbury as the metropolis had plumbing problems. the night receptionists took ages to find out what was happening. the room was tiny. the bathroom was so small that i had to sit on it at a ninety degree angle so my knees didnt hit the wall. on a positive note the day time receptionists were polite and helpful.
Reviewed by s tait; Reviewed in Mar 2010
without a doubt the worst room i have ever stayed in. I was actually sent to the best western shaftesbury as the metropolis had plumbing problems. the night receptionists took ages to find out what was happening. the room was tiny. the bathroom was so small that i had to sit on it at a ninety degree angle so my knees didnt hit the wall. on a positive note the day time receptionists were polite and helpful.
Reviewed by s tait; Reviewed in Mar 2010
Very good value for money with easy access...
Very good value for money with easy access to city without city price. Very clean and tidy room. Slightly compact but a large plasma makes up for it.
Reviewed by HAROON L; Reviewed in Mar 2010
Very good value for money with easy access to city without city price. Very clean and tidy room. Slightly compact but a large plasma makes up for it.
Reviewed by HAROON L; Reviewed in Mar 2010
This is a budget hotel It has no...
This is a budget hotel. It has no bar and the restaurant was closed. The room was small but clean. The bathroom was of a reasonable size, but the shower was intermittently hot/cold.
Reviewed by STEPHEN B; Reviewed in Mar 2010
This is a budget hotel. It has no bar and the restaurant was closed. The room was small but clean. The bathroom was of a reasonable size, but the shower was intermittently hot/cold.
Reviewed by STEPHEN B; Reviewed in Mar 2010
We stayed at the hotel for a very...
We stayed at the hotel for a very reasonable £65 per night (although this didn't include breakfast).We were upgraded on arrival to a club room which was very clean and provided plenty space for the two of us, plus my wife's shopping bags!!The bathroom was clean and had an excellent shower although the drains did smell slightly which was a bit off-putting.The hotel is well located a minute from Edgeware road and two minutes walk from Paddington tube station.
Reviewed by Paul Bramley; Reviewed in Mar 2010
We stayed at the hotel for a very reasonable £65 per night (although this didn't include breakfast).We were upgraded on arrival to a club room which was very clean and provided plenty space for the two of us, plus my wife's shopping bags!!The bathroom was clean and had an excellent shower although the drains did smell slightly which was a bit off-putting.The hotel is well located a minute from Edgeware road and two minutes walk from Paddington tube station.
Reviewed by Paul Bramley; Reviewed in Mar 2010
On arriving staff insisted we payed for the...
On arriving staff insisted we payed for the room before we saw it,the room was very small aproxamately 12 ft square the door did not open fully as furnictutre was in the way, no chair to sit on but on asking we did get one. the main lights in the room did not work so had to manage with bed side lights.it was cold so had to ask for the heating to be switched on at the main desk as the room controls was not acctivated.the mini bar was empty,and the safe was turned around so that it colud not be used,if we had been staying more than one night we would have left. on the whole we were very disapointed,also we thought we had booked a room with a bath but only had a shower, Roy Foster
Reviewed by J Foster; Reviewed in Mar 2010
On arriving staff insisted we payed for the room before we saw it,the room was very small aproxamately 12 ft square the door did not open fully as furnictutre was in the way, no chair to sit on but on asking we did get one. the main lights in the room did not work so had to manage with bed side lights.it was cold so had to ask for the heating to be switched on at the main desk as the room controls was not acctivated.the mini bar was empty,and the safe was turned around so that it colud not be used,if we had been staying more than one night we would have left. on the whole we were very disapointed,also we thought we had booked a room with a bath but only had a shower, Roy Foster
Reviewed by J Foster; Reviewed in Mar 2010
For in central London I wasn't expecting too...
For £89 in central London I wasn't expecting too much and the hotel itself was quite upmarket. Room was a little small with no external windows (in basement of hotel) which made it (even in March) a little stuffy and airless. TV was a nice digital job, but picture was a little iffy and no reception at all on CH4 or 5. A nice bonus was free broadband (although rather slow) which you usually have to pay for. Breakfast £12 extra was acceptable - help yourself buffet. Overall, a satisfactory stay, although one night was probably enough in that little room!
Reviewed by Lee N; Reviewed in Mar 2010
For £89 in central London I wasn't expecting too much and the hotel itself was quite upmarket. Room was a little small with no external windows (in basement of hotel) which made it (even in March) a little stuffy and airless. TV was a nice digital job, but picture was a little iffy and no reception at all on CH4 or 5. A nice bonus was free broadband (although rather slow) which you usually have to pay for. Breakfast £12 extra was acceptable - help yourself buffet. Overall, a satisfactory stay, although one night was probably enough in that little room!
Reviewed by Lee N; Reviewed in Mar 2010
compact and bijou but very clean and everything...
compact and bijou but very clean and everything you would expect. Bus over road to Paddington in 5 minutes for the extra thrifty traveller!
Reviewed by s reading; Reviewed in Mar 2010
compact and bijou but very clean and everything you would expect. Bus over road to Paddington in 5 minutes for the extra thrifty traveller!
Reviewed by s reading; Reviewed in Mar 2010
Didnt get to stay at Hyde Park have...
Didnt get to stay at Hyde Park (have stayed there before and it was fine). Instead moved to Notting Hill. Room 803 was next to a extractor system which cycled on/off all night rendering sleep impossible. Turned on lights in the morning and as soon as the unit kicked in outside I lost all lighting in the room. Breakfast was poor - fatty bacon and lying there for ages.
Reviewed by Ray C; Reviewed in Mar 2010
Didnt get to stay at Hyde Park (have stayed there before and it was fine). Instead moved to Notting Hill. Room 803 was next to a extractor system which cycled on/off all night rendering sleep impossible. Turned on lights in the morning and as soon as the unit kicked in outside I lost all lighting in the room. Breakfast was poor - fatty bacon and lying there for ages.
Reviewed by Ray C; Reviewed in Mar 2010
I didn't stay at the Shaftesbury Hyde Park...
I didn't stay at the Shaftesbury Hyde Park - when I got there I was told there was a maintenance problem and was moved to a sister hotel in Notting Hill. It took 20 minutes for the taxi to arrive to transfer me - not what you want at 22.00. If you look on Trip Advisor, you'll see that this seems to be a common occurrence with this hotel - so beware.
Reviewed by David L; Reviewed in Mar 2010
I didn't stay at the Shaftesbury Hyde Park - when I got there I was told there was a maintenance problem and was moved to a sister hotel in Notting Hill. It took 20 minutes for the taxi to arrive to transfer me - not what you want at 22.00. If you look on Trip Advisor, you'll see that this seems to be a common occurrence with this hotel - so beware.
Reviewed by David L; Reviewed in Mar 2010
...
Reviewed by Martin V; Reviewed in Mar 2010
Reviewed by Martin V; Reviewed in Mar 2010
Room was clean but very dark It was...
Room was clean but very dark. It was in the basement and some of the ceiling lights didnt work. Neither did the bedside lamp. I had to have the tv on and the light in the bathroom so I could read and not bump into things in the room. Staff on reception were very polite and helpful
Reviewed by C Cooke; Reviewed in Mar 2010
Room was clean but very dark. It was in the basement and some of the ceiling lights didnt work. Neither did the bedside lamp. I had to have the tv on and the light in the bathroom so I could read and not bump into things in the room. Staff on reception were very polite and helpful
Reviewed by C Cooke; Reviewed in Mar 2010
After arriving at Paddington Station from Bristol at...
After arriving at Paddington Station from Bristol at around 3:30pm on a Wednesday afternoon, it was nice to only have a 5 minute walk to Sussex Gardens & The Shaftesbury Metropolis London Hotel. The hotel is on a fairly busy main road, albeit set back behind a service road. On arrival the door was opened for me by the Bellman/Porter and I entered the very modern and glossy reception/lobby area. There was no queue at the Reception Desk & I was greeted by a very polite gentleman, who seemed very well dressed. After being welcomed, my reservation was found in moments and I got allocated Room 317. This is on the 3rd Floor (top floor) and faces out to the front of the hotel overlooking Sussex Gardens. The lift arrived immediately and I found the signage within the hotel very impressive and easy to find my way. The doors are operated by an 'electronic key card' system and my card worked straight away. I had booked a Standard Double Room and on 1st glance was very pleased to have been upgraded to a 'Double Club Room' which offers heated bathroom floor, 32" Digital TV, Mood Lighting, Electronic Safe, Microwave, Fridge, Iron/Ironing Board, Air Conditioning (that worked perfectly - I like a cold room!) amongst other items. However, I was a little disappointed to find out the bed situation was 2 x single beds pushed together to form a double. However, this would have been fine had it not been for the 2 x single duvets provided rather than a double duvet. I did not complain as I sleep in a single bed at home and for £59 a night, 5 minutes from Paddington - I was amazed at the quality and the space within the room. Over my two nights everything worked perfectly bar the TV, which broke down on the 2nd night! I did tell reception but they could not get it to work either. Not a problem again, as I do not go to hotels to watch TV and I was out of the room for nearly all of my stay anyway. The power shower and bathroom are small but very well thought out and decorated, as is the layout in the bedroom. The surfaces were a little dusty on arrival but other than that a very good two nights for £59 a night. Polite staff, generous room and great location on the 3rd floor. Traffic noise, relocation to another hotel, rude staff, air conditioning being used as an excuse for relocation - I found none of these to be true of the Shaftesbury Metropolis London and I would happily stay again at this price (even with the bed/TV situations).
Reviewed by CHRIS BURN; Reviewed in Mar 2010
After arriving at Paddington Station from Bristol at around 3:30pm on a Wednesday afternoon, it was nice to only have a 5 minute walk to Sussex Gardens & The Shaftesbury Metropolis London Hotel. The hotel is on a fairly busy main road, albeit set back behind a service road. On arrival the door was opened for me by the Bellman/Porter and I entered the very modern and glossy reception/lobby area. There was no queue at the Reception Desk & I was greeted by a very polite gentleman, who seemed very well dressed. After being welcomed, my reservation was found in moments and I got allocated Room 317. This is on the 3rd Floor (top floor) and faces out to the front of the hotel overlooking Sussex Gardens. The lift arrived immediately and I found the signage within the hotel very impressive and easy to find my way. The doors are operated by an 'electronic key card' system and my card worked straight away. I had booked a Standard Double Room and on 1st glance was very pleased to have been upgraded to a 'Double Club Room' which offers heated bathroom floor, 32" Digital TV, Mood Lighting, Electronic Safe, Microwave, Fridge, Iron/Ironing Board, Air Conditioning (that worked perfectly - I like a cold room!) amongst other items. However, I was a little disappointed to find out the bed situation was 2 x single beds pushed together to form a double. However, this would have been fine had it not been for the 2 x single duvets provided rather than a double duvet. I did not complain as I sleep in a single bed at home and for £59 a night, 5 minutes from Paddington - I was amazed at the quality and the space within the room. Over my two nights everything worked perfectly bar the TV, which broke down on the 2nd night! I did tell reception but they could not get it to work either. Not a problem again, as I do not go to hotels to watch TV and I was out of the room for nearly all of my stay anyway. The power shower and bathroom are small but very well thought out and decorated, as is the layout in the bedroom. The surfaces were a little dusty on arrival but other than that a very good two nights for £59 a night. Polite staff, generous room and great location on the 3rd floor. Traffic noise, relocation to another hotel, rude staff, air conditioning being used as an excuse for relocation - I found none of these to be true of the Shaftesbury Metropolis London and I would happily stay again at this price (even with the bed/TV situations).
Reviewed by CHRIS BURN; Reviewed in Mar 2010
I wasn't sure what to expect with this...
I wasn't sure what to expect with this hotel but a real surprise.I got a double room for £50 which was great value for this hotel.I booked a double room which was of very high quality; i would say on a par with the likes of Ramada/Radisson etc; very well finished room with quality fittings and bed and ensuite.Digital tv/tea making facilities provided.The only qualm (or two) was the size of the double room; it was a little tight and the view was terrible !I would definitely recommend this hotel however.
Reviewed by A Khalid; Reviewed in Mar 2010
I wasn't sure what to expect with this hotel but a real surprise.I got a double room for £50 which was great value for this hotel.I booked a double room which was of very high quality; i would say on a par with the likes of Ramada/Radisson etc; very well finished room with quality fittings and bed and ensuite.Digital tv/tea making facilities provided.The only qualm (or two) was the size of the double room; it was a little tight and the view was terrible !I would definitely recommend this hotel however.
Reviewed by A Khalid; Reviewed in Mar 2010
Not bad better size rooms than most Basic...
Not bad, better size rooms than most. Basic facilities.
Reviewed by L Richardson; Reviewed in Mar 2010
Not bad, better size rooms than most. Basic facilities.
Reviewed by L Richardson; Reviewed in Mar 2010
Very nice hotel and would stay there again...
Very nice hotel and would stay there again.
Reviewed by PAUL HAMPSON; Reviewed in Feb 2010
Very nice hotel and would stay there again.
Reviewed by PAUL HAMPSON; Reviewed in Feb 2010
Arrived about pm and was informed that my...
Arrived about 11pm and was informed that my room had a mechanical problem (A/c not functional.) I was offered a room in a sister hotel in the area (including cab fare.) I took the offer, so I never experienced the room. (The room at the other hotel was tiny, but I was expecting that.)However, while waiting for the cab, two more people came in with reservations. They were told that their reservation was lost. I ended up seeing at least one of them at the other hotel. The change did not make a big difference to me, but it might be important to others.
Reviewed by M Nystrom; Reviewed in Feb 2010
Arrived about 11pm and was informed that my room had a mechanical problem (A/c not functional.) I was offered a room in a sister hotel in the area (including cab fare.) I took the offer, so I never experienced the room. (The room at the other hotel was tiny, but I was expecting that.)However, while waiting for the cab, two more people came in with reservations. They were told that their reservation was lost. I ended up seeing at least one of them at the other hotel. The change did not make a big difference to me, but it might be important to others.
Reviewed by M Nystrom; Reviewed in Feb 2010
I chose this hotel only because it was...
I chose this hotel only because it was very close to Paddington station. I was coming from Heathrow and had very little time to check in before a business meeting. When I arrived they told me an improbable story about a broken boiler (previous reviews refer to that same excuse) and took me to another hotel of their chain making me waste almost an hour. I was late for the meeting and furious for the rest of the day. At the other Shaftesbury they put me in a microscopic basement room absolutely ridiculous for the four stars the hotel claims and the original price advertised in laterooms (three hundred and something pounds!). Even for the discounted price it was rather disapointing. Shower and toilet were new and clean, so I guess it would be a practical option for a short stay if it were cheaper and did not use the "boiler" excuse to hide overbooking and drive customers around with a clueless minicab driver...
Reviewed by Asier M; Reviewed in Feb 2010
I chose this hotel only because it was very close to Paddington station. I was coming from Heathrow and had very little time to check in before a business meeting. When I arrived they told me an improbable story about a broken boiler (previous reviews refer to that same excuse) and took me to another hotel of their chain making me waste almost an hour. I was late for the meeting and furious for the rest of the day. At the other Shaftesbury they put me in a microscopic basement room absolutely ridiculous for the four stars the hotel claims and the original price advertised in laterooms (three hundred and something pounds!). Even for the discounted price it was rather disapointing. Shower and toilet were new and clean, so I guess it would be a practical option for a short stay if it were cheaper and did not use the "boiler" excuse to hide overbooking and drive customers around with a clueless minicab driver...
Reviewed by Asier M; Reviewed in Feb 2010
Unfortunately I didn't get the chance to stay...
Unfortunately, I didn't get the chance to stay at this hotel, as the room I had booked was out of service. But the staff kindly paid for a taxi to another hotel they'd booked instead on Edgware Road. Looked nice in the reception though...
Reviewed by R Shelley; Reviewed in Feb 2010
Unfortunately, I didn't get the chance to stay at this hotel, as the room I had booked was out of service. But the staff kindly paid for a taxi to another hotel they'd booked instead on Edgware Road. Looked nice in the reception though...
Reviewed by R Shelley; Reviewed in Feb 2010
the only negative thing i can say about...
the only negative thing i can say about the hotel is the size of the rooms everything else was first class would definately be using again.
Reviewed by m griffiths; Reviewed in Feb 2010
the only negative thing i can say about the hotel is the size of the rooms everything else was first class would definately be using again.
Reviewed by m griffiths; Reviewed in Feb 2010
...
Reviewed by Sam C; Reviewed in Feb 2010
Reviewed by Sam C; Reviewed in Feb 2010
Bumped me to a 'sister' hotel for the...
Bumped me to a 'sister' hotel for the third time in four bookings.
Reviewed by Sam C; Reviewed in Feb 2010
Bumped me to a 'sister' hotel for the third time in four bookings.
Reviewed by Sam C; Reviewed in Feb 2010
We were told we had been upgraded to...
We were told we had been upgraded to "club" - it was so small i had to leave the bathroon to dry myself. Room was very noisy both from internal and external sources. Request for extra pillows was ignored. Strangers were given the same key card and walked into the room once we were in occupation - very strange.
Reviewed by Paul R; Reviewed in Feb 2010
We were told we had been upgraded to "club" - it was so small i had to leave the bathroon to dry myself. Room was very noisy both from internal and external sources. Request for extra pillows was ignored. Strangers were given the same key card and walked into the room once we were in occupation - very strange.
Reviewed by Paul R; Reviewed in Feb 2010
We arrived at this hotel to be moved...
We arrived at this hotel to be moved to another hotel which I had not chosen because of the bad reviews, at the other hotel the Lift was out of order, the room was tiny and it took ages to get checked in and our rooms. This was a major issue as we had to pay at the first hotel which already took and age before having to travel accross london.
Reviewed by claire B; Reviewed in Feb 2010
We arrived at this hotel to be moved to another hotel which I had not chosen because of the bad reviews, at the other hotel the Lift was out of order, the room was tiny and it took ages to get checked in and our rooms. This was a major issue as we had to pay at the first hotel which already took and age before having to travel accross london.
Reviewed by claire B; Reviewed in Feb 2010
I arrived at the hotel cold tired and...
I arrived at the hotel (cold, tired and wet)to be told that there was a problem with the boiler. There was no room available for me and I would have to transfer to a hotel in Cricklewood. Attitude of reception was staff was very poor. Take it or leave it. The following morning the manger was more helpful. Room on second night was fine although a little small.
Reviewed by D Rose; Reviewed in Feb 2010
I arrived at the hotel (cold, tired and wet)to be told that there was a problem with the boiler. There was no room available for me and I would have to transfer to a hotel in Cricklewood. Attitude of reception was staff was very poor. Take it or leave it. The following morning the manger was more helpful. Room on second night was fine although a little small.
Reviewed by D Rose; Reviewed in Feb 2010
While the room was lovely and comfortable our...
While the room was lovely and comfortable our stay was marred by the rudness and rushing of the staff at breakfast who were trying to clear our table as we were still eating and took away my toast before I had a chance to eat it. We only managed to finish our coffees by holding onto the (still full) cups as our waiter reached to remove them from the table.Also, when we were checking in two other guests had problems with their reservation and were being told by the reception staff that as they had booked through external sites nothing could be done for them... this did not leave me with a favourable impression of this hotel and I would not stay here again.
Reviewed by Francesca L; Reviewed in Feb 2010
While the room was lovely and comfortable our stay was marred by the rudness and rushing of the staff at breakfast who were trying to clear our table as we were still eating and took away my toast before I had a chance to eat it. We only managed to finish our coffees by holding onto the (still full) cups as our waiter reached to remove them from the table.Also, when we were checking in two other guests had problems with their reservation and were being told by the reception staff that as they had booked through external sites nothing could be done for them... this did not leave me with a favourable impression of this hotel and I would not stay here again.
Reviewed by Francesca L; Reviewed in Feb 2010
Booked to stay at the Metropolis but told...
Booked to stay at the Metropolis but told on arrival that room unavailable due to a recent fire/problem with the a/c. Moved to the nearby Park Grand which was very nice and excellent value for money given what we had paid. Also given free breakfast and taxi to station for the inconvenience of being moved.
Reviewed by Kevin Anderson; Reviewed in Feb 2010
Booked to stay at the Metropolis but told on arrival that room unavailable due to a recent fire/problem with the a/c. Moved to the nearby Park Grand which was very nice and excellent value for money given what we had paid. Also given free breakfast and taxi to station for the inconvenience of being moved.
Reviewed by Kevin Anderson; Reviewed in Feb 2010
the room was incredibly small the pillows were...
the room was incredibly small. the pillows were poor, an excellent modern bathroom and shower. TV flat screen(had to be or they wouldn't have got it in) and with freeview channels.heating not great, room always cold when I arrived each day, when I would turn the heating on in the room - additional heater provided. The internet connection was dodgy. If all you are doing is sleeping in the room its fine, if you plan on spending more than a few hours there, you may well prefer to pay a bit more and get somewhere bigger! I've said no I wouldn't recommend it, I really wanted a possibly button, it depends how many nights your stopping and how long you need to be in the room.
Reviewed by sian h; Reviewed in Feb 2010
the room was incredibly small. the pillows were poor, an excellent modern bathroom and shower. TV flat screen(had to be or they wouldn't have got it in) and with freeview channels.heating not great, room always cold when I arrived each day, when I would turn the heating on in the room - additional heater provided. The internet connection was dodgy. If all you are doing is sleeping in the room its fine, if you plan on spending more than a few hours there, you may well prefer to pay a bit more and get somewhere bigger! I've said no I wouldn't recommend it, I really wanted a possibly button, it depends how many nights your stopping and how long you need to be in the room.
Reviewed by sian h; Reviewed in Feb 2010
Despu s de reservar a trav s de...
Después de reservar a través de Laterooms una semana antes del viaje, al llegar al hotel, nos registraron, pagué y me acto seguido me indican que la habitación no tenía aire acondicionado (en enero no hace falta!), luego cambió y dijo que no había habitaciones. Tuve que ir a otro hotel de la cadena cerca Paddington, donde tampoco había sitio. Finalmente en el tecer hotel en Bayswater, Hotel Grand Royal nos alojaron por una noche, que finalmente fueron todas. Me parece una falta imperdonable esta práctica que he leido en algún foro de internet, y además nadie del hotel pidió disculpas ni nada. Del hotel solo pude ver la entrada, muy moderna, y situado en una calle tranquila a cinco minutos de Paddington Station. Suerte!!!!...
Reviewed by Daniel C; Reviewed in Feb 2010
Después de reservar a través de Laterooms una semana antes del viaje, al llegar al hotel, nos registraron, pagué y me acto seguido me indican que la habitación no tenía aire acondicionado (en enero no hace falta!), luego cambió y dijo que no había habitaciones. Tuve que ir a otro hotel de la cadena cerca Paddington, donde tampoco había sitio. Finalmente en el tecer hotel en Bayswater, Hotel Grand Royal nos alojaron por una noche, que finalmente fueron todas. Me parece una falta imperdonable esta práctica que he leido en algún foro de internet, y además nadie del hotel pidió disculpas ni nada. Del hotel solo pude ver la entrada, muy moderna, y situado en una calle tranquila a cinco minutos de Paddington Station. Suerte!!!!...
Reviewed by Daniel C; Reviewed in Feb 2010
Arrival - Room not allocated due to lack...
Arrival - Room not allocated due to lack of info from Laterooms! Room allocated - Cleaner just started to clean. We are now 1 hour into our arrival! Leave cases and vacate room for the cleanerto do her job and visit the pub across the road. Return to hotel - No heating, air conditioner not working. Report said defect to management and they give you a portable heater!!!! Before you forget the base price, before agency reductions is, £395/room/night excluding breakfast. (Can be taken for £15/head). I am not against slightly overweight people, but if you are, don't bother. The room is so small I doubt, whether it passes regulations for safety.
Reviewed by John C; Reviewed in Feb 2010
Arrival - Room not allocated due to lack of info from Laterooms! Room allocated - Cleaner just started to clean. We are now 1 hour into our arrival! Leave cases and vacate room for the cleanerto do her job and visit the pub across the road. Return to hotel - No heating, air conditioner not working. Report said defect to management and they give you a portable heater!!!! Before you forget the base price, before agency reductions is, £395/room/night excluding breakfast. (Can be taken for £15/head). I am not against slightly overweight people, but if you are, don't bother. The room is so small I doubt, whether it passes regulations for safety.
Reviewed by John C; Reviewed in Feb 2010
The room was smaller than usual and the...
The room was smaller than usual and the heater stopped working in the middle of the night.
Reviewed by M Albokhari; Reviewed in Feb 2010
The room was smaller than usual and the heater stopped working in the middle of the night.
Reviewed by M Albokhari; Reviewed in Feb 2010
I cannot comment on food room etc since...
I cannot comment on food, room etc since I was unfortunately prevented from taking up the reservation by snowy weather. Regretably the hotel chose to charge for the room anyway.
Reviewed by John C; Reviewed in Feb 2010
I cannot comment on food, room etc since I was unfortunately prevented from taking up the reservation by snowy weather. Regretably the hotel chose to charge for the room anyway.
Reviewed by John C; Reviewed in Feb 2010
On arrival at the Metropolis we were told...
On arrival at the Metropolis we were told that there was no room available due to "Maintenance Issues". We were put in a taxi and taken to Shaftsebury Paddington Court. After a twenty minute queue to check-in, we were served by "rude staff # 1" who managed to simultaneously avoid eye-contact and act like we were a massive inconvienience - good multi-tasking. We were staying over the road in the Paddington Suites which were actually pretty nice. Small as you expect in London, but clean and recently refurbished. The fire alarm then went off and several guests made their way out to the street, however as after 15 minutes no staff members had shown up we assumed the place wasn't burning down and went back in. On returning later in the evening, we found that our key card was no longer working. We went back over the road to reception and met "rude staff # 2", who had managed to add "aggressive" to the list of customer service skills, informing us that it was our fault, as we hadn't checked in! When I pointed out that the fact all our our stuff was in the room and we had a key suggested otherwise, he practically threw a new key at us and said "It works now". Happy Valentines Day to you too buddy!
Reviewed by Ben S; Reviewed in Feb 2010
On arrival at the Metropolis we were told that there was no room available due to "Maintenance Issues". We were put in a taxi and taken to Shaftsebury Paddington Court. After a twenty minute queue to check-in, we were served by "rude staff # 1" who managed to simultaneously avoid eye-contact and act like we were a massive inconvienience - good multi-tasking. We were staying over the road in the Paddington Suites which were actually pretty nice. Small as you expect in London, but clean and recently refurbished. The fire alarm then went off and several guests made their way out to the street, however as after 15 minutes no staff members had shown up we assumed the place wasn't burning down and went back in. On returning later in the evening, we found that our key card was no longer working. We went back over the road to reception and met "rude staff # 2", who had managed to add "aggressive" to the list of customer service skills, informing us that it was our fault, as we hadn't checked in! When I pointed out that the fact all our our stuff was in the room and we had a key suggested otherwise, he practically threw a new key at us and said "It works now". Happy Valentines Day to you too buddy!
Reviewed by Ben S; Reviewed in Feb 2010
The hotel is very close to the Queensway...
The hotel is very close to the Queensway tube station and Hyde Park, so very conveniently placed. our room was small but stylishly presented withnew furniture, a modern bathroom, and a bonus fridge and microwave. The lift was out of service during our stay and the stairs were narrow and steep which made moving bags quite tricky, but the staff were extremely helpful, well informed and very friendly.I'd recommend the Hyde ParkShaftsbury to anyone looking for reliable and centrally placed hotel for a short spell in London, we had a lovely stay, and will definately book again.
Reviewed by P Foster; Reviewed in Feb 2010
The hotel is very close to the Queensway tube station and Hyde Park, so very conveniently placed. our room was small but stylishly presented withnew furniture, a modern bathroom, and a bonus fridge and microwave. The lift was out of service during our stay and the stairs were narrow and steep which made moving bags quite tricky, but the staff were extremely helpful, well informed and very friendly.I'd recommend the Hyde ParkShaftsbury to anyone looking for reliable and centrally placed hotel for a short spell in London, we had a lovely stay, and will definately book again.
Reviewed by P Foster; Reviewed in Feb 2010
Room was clean and reasonably well equipped but...
Room was clean and reasonably well equipped but very small. Shower only, so no opportunity for a good soak. Curtains shabby and did not close properly. No bar!
Reviewed by L Kirkpatrick; Reviewed in Feb 2010
Room was clean and reasonably well equipped but very small. Shower only, so no opportunity for a good soak. Curtains shabby and did not close properly. No bar!
Reviewed by L Kirkpatrick; Reviewed in Feb 2010
I knew what to expect - for a...
I knew what to expect - for £50 a night in the West End of London. As expected - the room could have been slightly bigger as it was difficult to work on the desk provided but apart from that it was clean & comfortable. I will be going back - probably next week.
Reviewed by Arun Kumar; Reviewed in Feb 2010
I knew what to expect - for £50 a night in the West End of London. As expected - the room could have been slightly bigger as it was difficult to work on the desk provided but apart from that it was clean & comfortable. I will be going back - probably next week.
Reviewed by Arun Kumar; Reviewed in Feb 2010
This hotel has lovely rooms but more importantly...
This hotel has lovely rooms, but more importantly has lovely staff, who go out of their way to provide an excellent service.
Reviewed by Annie H; Reviewed in Feb 2010
This hotel has lovely rooms, but more importantly has lovely staff, who go out of their way to provide an excellent service.
Reviewed by Annie H; Reviewed in Feb 2010
Great base for central shopping amp sight seeing...
Great base for central shopping & sight seeing, excellent value for money but don't ask reception to order you a taxi as it will cost a fortune, get a black cab!
Reviewed by penny m; Reviewed in Feb 2010
Great base for central shopping & sight seeing, excellent value for money but don't ask reception to order you a taxi as it will cost a fortune, get a black cab!
Reviewed by penny m; Reviewed in Feb 2010
Although our room was quite small it was...
Although our room was quite small, it was spotlessly clean and we didn't hear any noice from other guests. The room itself was pleasantly decorated and spotlessly clean. It is ideal for a couple who wish to use the hotel as a base as opposed to a couple wanting to spend time at the hotel. Close to Hyde Pary and other tourist attractions. I'd recommend this hotel to other and will no doubt be staying again.
Reviewed by M Farrell; Reviewed in Feb 2010
Although our room was quite small, it was spotlessly clean and we didn't hear any noice from other guests. The room itself was pleasantly decorated and spotlessly clean. It is ideal for a couple who wish to use the hotel as a base as opposed to a couple wanting to spend time at the hotel. Close to Hyde Pary and other tourist attractions. I'd recommend this hotel to other and will no doubt be staying again.
Reviewed by M Farrell; Reviewed in Feb 2010
poor ventilation in small room but otherwise good...
poor ventilation in small room but otherwise good
Reviewed by cliff w; Reviewed in Feb 2010
poor ventilation in small room but otherwise good
Reviewed by cliff w; Reviewed in Feb 2010
very very good would recomend to any one...
very very good would recomend to any one
Reviewed by tony leon; Reviewed in Feb 2010
very very good would recomend to any one
Reviewed by tony leon; Reviewed in Feb 2010
Room was quite cold we stayed in January...
Room was quite cold. we stayed in January. had to have the air conditioning on full blast for hours before it warmed up. the Tv was a nightmare, lots of the chanels not working or having a scrambled signal. reception staff a bit grumpy and not professional. When we arrived we were sent up to our room only to discover there was someone already in there! we gave the poor woman the fright of her life when we walked in on her. So we had to go all the way back down to reception with our cases again only to be met with stoney faces...not friendly at all. like it was our fault we were given keys to a room already occupied.
Reviewed by l harper; Reviewed in Feb 2010
Room was quite cold. we stayed in January. had to have the air conditioning on full blast for hours before it warmed up. the Tv was a nightmare, lots of the chanels not working or having a scrambled signal. reception staff a bit grumpy and not professional. When we arrived we were sent up to our room only to discover there was someone already in there! we gave the poor woman the fright of her life when we walked in on her. So we had to go all the way back down to reception with our cases again only to be met with stoney faces...not friendly at all. like it was our fault we were given keys to a room already occupied.
Reviewed by l harper; Reviewed in Feb 2010
Very clean hotel althought room was small Recently...
Very clean hotel, althought room was small. Recently refurbished by the look of it. Good facilities in room.Only complaint was hotel was noisy due to internal windows and poor soundproofing.Would stay again
Reviewed by James B; Reviewed in Feb 2010
Very clean hotel, althought room was small. Recently refurbished by the look of it. Good facilities in room.Only complaint was hotel was noisy due to internal windows and poor soundproofing.Would stay again
Reviewed by James B; Reviewed in Feb 2010
We arrived on a saturday evening to be...
We arrived on a saturday evening to be put in the smallest basement double room imaginable with no natural light. Next to us was the boiler room, which was constantly rumbling, like we were next to the engine room on a ship and in the room above us we could hear the rather large footsteps of the occupants. As it was a special occasion, we had booked a Deluxe Double room. Glad we were not put in a standard room!!!! We did asked to be moved and although they at first stated there were no other rooms available, we were eventually moved along the corridor a bit, where the noise was less intrusive and the room was slightly better. None of the rooms tvs had all the channels either. The rest of our stay in London was good but the hotel was poor and although we are regular visitors to London for long weekends and mid week breaks, we would not return to any Shaftsbury hotel in the future.
Reviewed by M Russon; Reviewed in Feb 2010
We arrived on a saturday evening to be put in the smallest basement double room imaginable with no natural light. Next to us was the boiler room, which was constantly rumbling, like we were next to the engine room on a ship and in the room above us we could hear the rather large footsteps of the occupants. As it was a special occasion, we had booked a Deluxe Double room. Glad we were not put in a standard room!!!! We did asked to be moved and although they at first stated there were no other rooms available, we were eventually moved along the corridor a bit, where the noise was less intrusive and the room was slightly better. None of the rooms tvs had all the channels either. The rest of our stay in London was good but the hotel was poor and although we are regular visitors to London for long weekends and mid week breaks, we would not return to any Shaftsbury hotel in the future.
Reviewed by M Russon; Reviewed in Feb 2010
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Reviewed by T Stevenson; Reviewed in Feb 2010
Reviewed by T Stevenson; Reviewed in Feb 2010
Great stay highly recommended transferred to a sister...
Great stay, highly recommended, transferred to a sister hotel, Shaftsbury Hyde Park, transfer was smooth, the rooms there very comfortable and clean.
Reviewed by Paul M; Reviewed in Feb 2010
Great stay, highly recommended, transferred to a sister hotel, Shaftsbury Hyde Park, transfer was smooth, the rooms there very comfortable and clean.
Reviewed by Paul M; Reviewed in Feb 2010
When we got to the hotel we were...
When we got to the hotel, we were told our room had been upgraded free of charge. Room was a nice size, clean and Modern. Staff were very friendly and helpful. In a good location 5min walk from Hyde Park and tube station. Would certainly stay here again!
Reviewed by c barker; Reviewed in Feb 2010
When we got to the hotel, we were told our room had been upgraded free of charge. Room was a nice size, clean and Modern. Staff were very friendly and helpful. In a good location 5min walk from Hyde Park and tube station. Would certainly stay here again!
Reviewed by c barker; Reviewed in Feb 2010
There are many small business hotels in Sussex...
There are many small business hotels in Sussex Gardens. This is one of the best I've stayed in. The downside is that the singles are absolutely tiny - but for the price (£55 with late.rooms) I didn't expect much more in London and the room was clean and the small en-suite shower room was new.
Reviewed by David B; Reviewed in Jan 2010
There are many small business hotels in Sussex Gardens. This is one of the best I've stayed in. The downside is that the singles are absolutely tiny - but for the price (£55 with late.rooms) I didn't expect much more in London and the room was clean and the small en-suite shower room was new.
Reviewed by David B; Reviewed in Jan 2010
When I arrived at the Hotel I was...
When I arrived at the Hotel I was told that there was a booking problem and I would have to go to an alternative Hotel. When I made it clear I was not going anywhere a room was found - in the basement, workman alongside and air conditioning units outside the window.This was £99 and booked a few days before the stay so perhaps I should not have expected top-notch but I found it was pretty poor overall.
Reviewed by Peter A; Reviewed in Jan 2010
When I arrived at the Hotel I was told that there was a booking problem and I would have to go to an alternative Hotel. When I made it clear I was not going anywhere a room was found - in the basement, workman alongside and air conditioning units outside the window.This was £99 and booked a few days before the stay so perhaps I should not have expected top-notch but I found it was pretty poor overall.
Reviewed by Peter A; Reviewed in Jan 2010
The room may not have been the biggest...
The room may not have been the biggest in the world but for the location and proximity to Paddington, Marble Arch and Hyde Park you wouldn't expect that. The room was spotless and finished to a high quality. I would definately stay here again.
Reviewed by Lisa S; Reviewed in Jan 2010
The room may not have been the biggest in the world but for the location and proximity to Paddington, Marble Arch and Hyde Park you wouldn't expect that. The room was spotless and finished to a high quality. I would definately stay here again.
Reviewed by Lisa S; Reviewed in Jan 2010
Unfortunately on arriving at the Shaftesbury Metroplois we...
Unfortunately on arriving at the Shaftesbury Metroplois we were told that the air conditioning had failed and we were asked if we were happy to move to a sister hotel, the Shaftesbury Best Western. I was told it was to the same quality. If it was I would suggest that you do not stay at either. In the Best Western the receptionist allocated the wrong room and gave us access to someone else's room which did not reassure me about the safety and security of the hotel. Our room was the size of a cupboard with the double bed pushed up against the wall and it was impossible for two people to pass each other in the room. The double bed was less than a standard size and was a hard as a rock. The only positive comment is that with the room facing the back it was quiet. We will not be returning.
Reviewed by TRACEY D; Reviewed in Jan 2010
Unfortunately on arriving at the Shaftesbury Metroplois we were told that the air conditioning had failed and we were asked if we were happy to move to a sister hotel, the Shaftesbury Best Western. I was told it was to the same quality. If it was I would suggest that you do not stay at either. In the Best Western the receptionist allocated the wrong room and gave us access to someone else's room which did not reassure me about the safety and security of the hotel. Our room was the size of a cupboard with the double bed pushed up against the wall and it was impossible for two people to pass each other in the room. The double bed was less than a standard size and was a hard as a rock. The only positive comment is that with the room facing the back it was quiet. We will not be returning.
Reviewed by TRACEY D; Reviewed in Jan 2010
Unassumingly sat at the end of a terrace...
Unassumingly sat at the end of a terrace of hotels we weren't expecting top quality for the price we paid but took comfort that the accommodation was part of the chain. The size of the room (very small and compact) could have let the hotel down if it wasn't for the immaculate way it was done out inside. There was just enough room to move about the fixtures and fittings were all very nicely done, the place was very clean and bed exceedingly comfy if a little soft for my own taste. However, what made this place extra special was their customer service when I became ill in the night and they let us have a late check-in absolutely free until I felt comfortable enough to be moved. The manager was a star and I wish I'd been well enough to thank him personally. I would definitely stay here again for a short city break.
Reviewed by Gina Davies; Reviewed in Jan 2010
Unassumingly sat at the end of a terrace of hotels we weren't expecting top quality for the price we paid but took comfort that the accommodation was part of the chain. The size of the room (very small and compact) could have let the hotel down if it wasn't for the immaculate way it was done out inside. There was just enough room to move about the fixtures and fittings were all very nicely done, the place was very clean and bed exceedingly comfy if a little soft for my own taste. However, what made this place extra special was their customer service when I became ill in the night and they let us have a late check-in absolutely free until I felt comfortable enough to be moved. The manager was a star and I wish I'd been well enough to thank him personally. I would definitely stay here again for a short city break.
Reviewed by Gina Davies; Reviewed in Jan 2010
Arrived at hotel told no room as problem...
Arrived at hotel told no room as problem with air conditioning! Sent by taxi to sister hotel. Taken to room; awful, probably worst hotel room I have ever seen. So small could not walk round the bed. Supposed to be de-luxe. Complained moved to slightly larger but still terrible room.
Reviewed by Peter Ninnim; Reviewed in Jan 2010
Arrived at hotel told no room as problem with air conditioning! Sent by taxi to sister hotel. Taken to room; awful, probably worst hotel room I have ever seen. So small could not walk round the bed. Supposed to be de-luxe. Complained moved to slightly larger but still terrible room.
Reviewed by Peter Ninnim; Reviewed in Jan 2010
Very nice staff clean warm and friendly and...
Very nice staff...clean warm and friendly and for the money was well worth it..would definately stay there again...was right near town and there was no noise from the road.
Reviewed by s bullingham; Reviewed in Jan 2010
Very nice staff...clean warm and friendly and for the money was well worth it..would definately stay there again...was right near town and there was no noise from the road.
Reviewed by s bullingham; Reviewed in Jan 2010
On arrival and before we had paid for...
On arrival and before we had paid for the room we were told there was a problem with the heating in that part of the building. A heater had been put in the room for our convenience and to compensate we were offered complimentary breakfasts on both mornings of our stay. The room was fine, small but adequate with nice en-suite shower room. We never needed the heater it was always warm enough, and got free breakfasts as well! Excellent customer relations and helpful staff.
Reviewed by Richard W; Reviewed in Jan 2010
On arrival and before we had paid for the room we were told there was a problem with the heating in that part of the building. A heater had been put in the room for our convenience and to compensate we were offered complimentary breakfasts on both mornings of our stay. The room was fine, small but adequate with nice en-suite shower room. We never needed the heater it was always warm enough, and got free breakfasts as well! Excellent customer relations and helpful staff.
Reviewed by Richard W; Reviewed in Jan 2010
I booked two rooms for me and my...
I booked two rooms for me and my friend which were supposed to be doubles! The first room was quite good and was very spacious but the second room was appalingly small and suffered from alot of noise from both the tube trains and the reception area down below. When I questioned if both rooms were indeed doubles I was reassured that yes that was the case!. Having worked up and down the country in various 4 star properties over the last 8 years myself I found the classification very strange as the double assigned to my friend would have been viewed as a very poor single surely anywhere else!. The LCD TV internet function was also basically useless. I did find the staff on the whole very friendly and although I have outlined some of the negative issues during my stay I think the rate I payed was very good value for money. For a budget stay close to the tube the shaftesbury should be considered!
Reviewed by alex wilson; Reviewed in Jan 2010
I booked two rooms for me and my friend which were supposed to be doubles! The first room was quite good and was very spacious but the second room was appalingly small and suffered from alot of noise from both the tube trains and the reception area down below. When I questioned if both rooms were indeed doubles I was reassured that yes that was the case!. Having worked up and down the country in various 4 star properties over the last 8 years myself I found the classification very strange as the double assigned to my friend would have been viewed as a very poor single surely anywhere else!. The LCD TV internet function was also basically useless. I did find the staff on the whole very friendly and although I have outlined some of the negative issues during my stay I think the rate I payed was very good value for money. For a budget stay close to the tube the shaftesbury should be considered!
Reviewed by alex wilson; Reviewed in Jan 2010
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Reviewed by A K; Reviewed in Jan 2010
Reviewed by A K; Reviewed in Jan 2010
Excellent all round The seating TV area in...
Excellent all round. The seating/TV area in the foyer is convenient to do some reading. The hotel also has a small gym. I chose the hotel because it was offering discounted rates at the time. As it turned out, it was very good value for money.
Reviewed by john e; Reviewed in Jan 2010
Excellent all round. The seating/TV area in the foyer is convenient to do some reading. The hotel also has a small gym. I chose the hotel because it was offering discounted rates at the time. As it turned out, it was very good value for money.
Reviewed by john e; Reviewed in Jan 2010
Very clean hotel staff helpful friendly amp attentive...
Very clean hotel staff helpful friendly & attentive, breakfast freshly cooked, hotel rooms not too much noise from other guests Room 302 the only downfall was the bathroom although spotlessly clean was smelling of damp and the cleaners always left the bathroom door open after cleaning our room which enhanced the smell even more.
Reviewed by W Owen; Reviewed in Jan 2010
Very clean hotel staff helpful friendly & attentive, breakfast freshly cooked, hotel rooms not too much noise from other guests Room 302 the only downfall was the bathroom although spotlessly clean was smelling of damp and the cleaners always left the bathroom door open after cleaning our room which enhanced the smell even more.
Reviewed by W Owen; Reviewed in Jan 2010
The reception was very customer service orientated The...
The reception was very customer service orientated. The onloything that let it down was the brekfast staff. The bacon and saussages on the buffet bar were very well done and the staff were turning lights out to encourage guests to eat up and leave. On our arrival the reception explained there was no air con in the rooms as it was under going mainance. He offered us an alternative shaftsbury hotel just up the road or a portable heater for the room. We decided to stay and the room temp was fine.
Reviewed by helen t; Reviewed in Jan 2010
The reception was very customer service orientated. The onloything that let it down was the brekfast staff. The bacon and saussages on the buffet bar were very well done and the staff were turning lights out to encourage guests to eat up and leave. On our arrival the reception explained there was no air con in the rooms as it was under going mainance. He offered us an alternative shaftsbury hotel just up the road or a portable heater for the room. We decided to stay and the room temp was fine.
Reviewed by helen t; Reviewed in Jan 2010
From the start we felt that we were...
From the start we felt that we were welcome-all the little touches that you expect of a Hotel -welcoming staff,fresh flowers,fresh tea/coffee/biscuits/free newspapers/free internet, and that was just at Reception.Although we had only booked 2hours before and had no paperwork,they soon booked us in and upgraded us to a Club Room at no extra charge. it .The room itself was luxurious and comfortable, and at a cost of £55.00 was excellent value.We took advantage of pre-booking breakfast at the reduced rate,and that again was excellent and plentiful.We thoroughly enjoyed our stay.
Reviewed by M Davies; Reviewed in Jan 2010
From the start we felt that we were welcome-all the little touches that you expect of a Hotel -welcoming staff,fresh flowers,fresh tea/coffee/biscuits/free newspapers/free internet, and that was just at Reception.Although we had only booked 2hours before and had no paperwork,they soon booked us in and upgraded us to a Club Room at no extra charge. it .The room itself was luxurious and comfortable, and at a cost of £55.00 was excellent value.We took advantage of pre-booking breakfast at the reduced rate,and that again was excellent and plentiful.We thoroughly enjoyed our stay.
Reviewed by M Davies; Reviewed in Jan 2010
For the second time running I turned up...
For the second time running, I turned up and was told to go elsewhere. Booking with laterooms doesn't appear to be any kind of guarantee of a room here. Whatever the price, if you value your time give this place a miss.
Reviewed by Sam C; Reviewed in Jan 2010
For the second time running, I turned up and was told to go elsewhere. Booking with laterooms doesn't appear to be any kind of guarantee of a room here. Whatever the price, if you value your time give this place a miss.
Reviewed by Sam C; Reviewed in Jan 2010
For the second time running I turned up...
For the second time running, I turned up and was told to go elsewhere. Booking with laterooms doesn't appear to be any kind of guarantee of a room here. Whatever the price, if you value your time give this place a miss.
Reviewed by Sam C; Reviewed in Jan 2010
For the second time running, I turned up and was told to go elsewhere. Booking with laterooms doesn't appear to be any kind of guarantee of a room here. Whatever the price, if you value your time give this place a miss.
Reviewed by Sam C; Reviewed in Jan 2010
Great value clean comfortable Would stay with these...
Great value, clean comfortable. Would stay with these folks again. Room was quite small and they could use a few more power outlets (My room only had one) but I was really impressed with the overall experience. The free broadband connection was important to me and it worked perfectly.
Reviewed by Craig D; Reviewed in Jan 2010
Great value, clean comfortable. Would stay with these folks again. Room was quite small and they could use a few more power outlets (My room only had one) but I was really impressed with the overall experience. The free broadband connection was important to me and it worked perfectly.
Reviewed by Craig D; Reviewed in Jan 2010
Really comfy room we got upgraded to a...
Really comfy room; we got upgraded to a Club Room which was lovely. Not a big room, but it had a double bed, a single and a comfortable amount of space between as well as a desk, fridge, microwave, wardrobe and plasma TV. The beds were very comfortable, the place was warm and our room was very quiet.It's extremely convenient for Paddington station. Easy to find the road, but look out for the hotel itself as the signage is very big in comparison to the names on the others in the street. The hotel is right opposite the Monkey Puzzle pub.Staff were friendly and helpful. I wouldn't have wanted to pay full price for it, but for £79 it was perfect for us and would hope to use the hotel again!
Reviewed by L H; Reviewed in Jan 2010
Really comfy room; we got upgraded to a Club Room which was lovely. Not a big room, but it had a double bed, a single and a comfortable amount of space between as well as a desk, fridge, microwave, wardrobe and plasma TV. The beds were very comfortable, the place was warm and our room was very quiet.It's extremely convenient for Paddington station. Easy to find the road, but look out for the hotel itself as the signage is very big in comparison to the names on the others in the street. The hotel is right opposite the Monkey Puzzle pub.Staff were friendly and helpful. I wouldn't have wanted to pay full price for it, but for £79 it was perfect for us and would hope to use the hotel again!
Reviewed by L H; Reviewed in Jan 2010
Dreadful experience Telephoned at pm to confirm booking...
Dreadful experience. Telephoned at 7pm to confirm booking and said I would arrive at 11.30pm which I did. I was asked to pay so I did with a credit card then I was told my room was unavailable due to 'maintenance problems' at 10pm. Strange. I would be moved by taxi to another hotel of the same 4 star standard. Lies. I was a woman travelling on my own and felt insecure. Even men would object to being moved after a long tiring day to an unknown destination.All i wanted was to go to bed and sleep. When I arrived the 3 men behind the desk wanted a £20 deposit although I had already paid in advance. I refused. They said £10 . I refused. They stopped asking me. I complained about being moved and they offered me a free breakfast which I accepted. In the room the sheets were clean . The bathroom and towels were clean.The room was damp smelling. The curtains did not run as they were off the hooks. The bedside light flickered. I could hear the next room's TV through my walls.I reported this to the desk the next morning when they asked me to pay for the complimentary breakfast. Is this a regular scam that you book into a superior hotel with a known address then get moved to an inferior place late at night? It was definitely not 4 star luxury. I would never go there again.
Reviewed by p kell; Reviewed in Jan 2010
Dreadful experience. Telephoned at 7pm to confirm booking and said I would arrive at 11.30pm which I did. I was asked to pay so I did with a credit card then I was told my room was unavailable due to 'maintenance problems' at 10pm. Strange. I would be moved by taxi to another hotel of the same 4 star standard. Lies. I was a woman travelling on my own and felt insecure. Even men would object to being moved after a long tiring day to an unknown destination.All i wanted was to go to bed and sleep. When I arrived the 3 men behind the desk wanted a £20 deposit although I had already paid in advance. I refused. They said £10 . I refused. They stopped asking me. I complained about being moved and they offered me a free breakfast which I accepted. In the room the sheets were clean . The bathroom and towels were clean.The room was damp smelling. The curtains did not run as they were off the hooks. The bedside light flickered. I could hear the next room's TV through my walls.I reported this to the desk the next morning when they asked me to pay for the complimentary breakfast. Is this a regular scam that you book into a superior hotel with a known address then get moved to an inferior place late at night? It was definitely not 4 star luxury. I would never go there again.
Reviewed by p kell; Reviewed in Jan 2010
We arrived at the hotel to be informed...
We arrived at the hotel to be informed that the heating was broken and electric heaters had been provided although if we wanted we could move to alternate accommodation. We opted to view the room and judge the temperature as it was January and temperatures were below freezing. We were on a tight schedule so after viewing the room and deciding the electric heater would be adequate we paid our money and ventured into London. All was fine although the bathroom was the strangest design ever with the toilet pratically touching the wall in front and the toilet roll being positioned at the opposite end of the bathroom and several centimetres from the floor! The following morning we awoke to no power, hence no electric heating. We waited for over an hour after being reassured by the receptionist that it would be quickly fixed then after having a shower in the dark and finally getting ready in the cold, dim room we checked out a further hour later still in the darkness. When I discussed with the receptionist that maybe some sort of compensation would be appreciated I was told that I would receive an e mail later that day. I am still waiting a week later! I myself work in the Hospitality Industry and find it unbelievable that a hotel who's minimum requirements are surely to provide a clean, warm, lit environment can manage to fail in two of these three areas but not have the decency to at least offer an apology truly disguisting. Book this hotel at your peril maybe you will not even be offered a bed and charged for the priveledge!
Reviewed by Rachael Paylor; Reviewed in Jan 2010
We arrived at the hotel to be informed that the heating was broken and electric heaters had been provided although if we wanted we could move to alternate accommodation. We opted to view the room and judge the temperature as it was January and temperatures were below freezing. We were on a tight schedule so after viewing the room and deciding the electric heater would be adequate we paid our money and ventured into London. All was fine although the bathroom was the strangest design ever with the toilet pratically touching the wall in front and the toilet roll being positioned at the opposite end of the bathroom and several centimetres from the floor! The following morning we awoke to no power, hence no electric heating. We waited for over an hour after being reassured by the receptionist that it would be quickly fixed then after having a shower in the dark and finally getting ready in the cold, dim room we checked out a further hour later still in the darkness. When I discussed with the receptionist that maybe some sort of compensation would be appreciated I was told that I would receive an e mail later that day. I am still waiting a week later! I myself work in the Hospitality Industry and find it unbelievable that a hotel who's minimum requirements are surely to provide a clean, warm, lit environment can manage to fail in two of these three areas but not have the decency to at least offer an apology truly disguisting. Book this hotel at your peril maybe you will not even be offered a bed and charged for the priveledge!
Reviewed by Rachael Paylor; Reviewed in Jan 2010
They took our money and only then told...
They took our money and only then told us that there was no heating (outside temperature was below zero). It transpired that the allocated Room 802 is in the basement adjacent to open external doors and what appeared to be the smoking area and had to be accessed via a corridor through clouds of dust etc from on-going drilling etc, about which we were not forewarned. They eventually accommodated us in a "sister hotel" - thus delaying us significantly and so disrupting our plans for the day. (As they had my contact details they could have contacted me prior to arrival.)
Reviewed by C WARD; Reviewed in Jan 2010
They took our money and only then told us that there was no heating (outside temperature was below zero). It transpired that the allocated Room 802 is in the basement adjacent to open external doors and what appeared to be the smoking area and had to be accessed via a corridor through clouds of dust etc from on-going drilling etc, about which we were not forewarned. They eventually accommodated us in a "sister hotel" - thus delaying us significantly and so disrupting our plans for the day. (As they had my contact details they could have contacted me prior to arrival.)
Reviewed by C WARD; Reviewed in Jan 2010
somos pareja franco espa ola vivims en canaria...
somos pareja franco española, vivims en canaria y ns fuims de fin de semana a londres la ciudad genial pero el pblema fue el hotel! reservams en este hotel y cuando lleguams nos dijeron que no les qdaba habitaciones!! a la 22h de la noche en londres en hivierno imaginense!! bueno nos mandaron hacia otro hotel de la cadena situado en amrble arch segun ellos un dos estrella en lugar del cuatro que es el shasbury... b ueno las dos estrellas no se donde la encontraron xq era un menos dos estrella! lo peor sucio nos daba asco pisar la moqueta!! era bueno en fin nos tubims q qdar alli imaginense habia asta pelo en la cama!!! bueno en fin lo peor fue como nos atendio la chica del shabury una prepotente con poco tacto y mucha mala leche!! nos faltaron bstt el respecto y no se en este caso cual es son los derecho del consumidor.. en fin no vayan a este hotel..x lo demas londres genial... cualquier ayuda llamenos al 637175145 max y cris
Reviewed by maxime f; Reviewed in Jan 2010
somos pareja franco española, vivims en canaria y ns fuims de fin de semana a londres la ciudad genial pero el pblema fue el hotel! reservams en este hotel y cuando lleguams nos dijeron que no les qdaba habitaciones!! a la 22h de la noche en londres en hivierno imaginense!! bueno nos mandaron hacia otro hotel de la cadena situado en amrble arch segun ellos un dos estrella en lugar del cuatro que es el shasbury... b ueno las dos estrellas no se donde la encontraron xq era un menos dos estrella! lo peor sucio nos daba asco pisar la moqueta!! era bueno en fin nos tubims q qdar alli imaginense habia asta pelo en la cama!!! bueno en fin lo peor fue como nos atendio la chica del shabury una prepotente con poco tacto y mucha mala leche!! nos faltaron bstt el respecto y no se en este caso cual es son los derecho del consumidor.. en fin no vayan a este hotel..x lo demas londres genial... cualquier ayuda llamenos al 637175145 max y cris
Reviewed by maxime f; Reviewed in Jan 2010
Hotel is centrally located near Paddington Station and...
Hotel is centrally located near Paddington Station and the Marble Arch in Central London. Great for short stays for couples looking to spend more time out of the hotel and in central london. We were upgraded to the Club Room which was relatively small but cozy. The hotel staff are friendly as well. Just beware of overbooking, we did come across a few guests who had to be transferred to a sister hotel nearby, apparently due to some maintenance problems.
Reviewed by Vignesh S; Reviewed in Jan 2010
Hotel is centrally located near Paddington Station and the Marble Arch in Central London. Great for short stays for couples looking to spend more time out of the hotel and in central london. We were upgraded to the Club Room which was relatively small but cozy. The hotel staff are friendly as well. Just beware of overbooking, we did come across a few guests who had to be transferred to a sister hotel nearby, apparently due to some maintenance problems.
Reviewed by Vignesh S; Reviewed in Jan 2010
I paid no breakfast for a double room...
I paid £55 (no breakfast) for a double room (single occupancy) which was exceptional value. I had been put in a basement room which had no window but was very nicely decorated and certainly didn't seem to suffer from footsteps overhead as another reviewer on here said. however there was no phone reception, so I asked to be moved to another room. So I was quickly transfered to a room on the first floor, where the phone reception was little better, but I didn't want to hassle again so I put up with it. The room again was wood-panelled and very smart. The television has full internet access (with portable keyboard by the bed) which was so useful. the bed was amazingly comfortable and the bathrooms as small but very nicely decorated. I didn't have breakfast. There was a microwave in the bedroom (in cupboard) though I didn't make use of it.In every way this is a fantastic deal - and in London would have been a fantastic deal at double that price. Being so close to Paddington (4 minute walk) and in a quiet road. This was my second visit and I will certainly stay again.
Reviewed by R Taylor; Reviewed in Jan 2010
I paid £55 (no breakfast) for a double room (single occupancy) which was exceptional value. I had been put in a basement room which had no window but was very nicely decorated and certainly didn't seem to suffer from footsteps overhead as another reviewer on here said. however there was no phone reception, so I asked to be moved to another room. So I was quickly transfered to a room on the first floor, where the phone reception was little better, but I didn't want to hassle again so I put up with it. The room again was wood-panelled and very smart. The television has full internet access (with portable keyboard by the bed) which was so useful. the bed was amazingly comfortable and the bathrooms as small but very nicely decorated. I didn't have breakfast. There was a microwave in the bedroom (in cupboard) though I didn't make use of it.In every way this is a fantastic deal - and in London would have been a fantastic deal at double that price. Being so close to Paddington (4 minute walk) and in a quiet road. This was my second visit and I will certainly stay again.
Reviewed by R Taylor; Reviewed in Jan 2010
Lovely clean and for a cheap central London...
Lovely clean and (for a cheap central London 4*) relatively spacious. Very handy location but unfortunately Sussex Gardens is busy all night and the doube-glazing was insufficient to keep the noise out - and I say this as a former long-term city dweller and still a relatively heavy sleeper. If you could be sure not to be at the front, this would represent fantastic value.
Reviewed by J Chapman; Reviewed in Jan 2010
Lovely clean and (for a cheap central London 4*) relatively spacious. Very handy location but unfortunately Sussex Gardens is busy all night and the doube-glazing was insufficient to keep the noise out - and I say this as a former long-term city dweller and still a relatively heavy sleeper. If you could be sure not to be at the front, this would represent fantastic value.
Reviewed by J Chapman; Reviewed in Jan 2010
I booked this hotel partly because of the...
I booked this hotel partly because of the great reviews on tripadvisor. On arrival I waited 25 minutes to check in, only to be told I was being transferred to their inferior sister hotel (in Bayswater). The booking was taken at 15:17 on the day of my booking, so they knew about their airconditioning problems then.
Reviewed by John W; Reviewed in Jan 2010
I booked this hotel partly because of the great reviews on tripadvisor. On arrival I waited 25 minutes to check in, only to be told I was being transferred to their inferior sister hotel (in Bayswater). The booking was taken at 15:17 on the day of my booking, so they knew about their airconditioning problems then.
Reviewed by John W; Reviewed in Jan 2010
I do not consider this hotel should be...
I do not consider this hotel should be shown as a 4 star with a large discount through Late Rooms. More a 2 or 3 star - No restaurant except for breakfast. for example.The heating was not working but we had a portable heater supplied.
Reviewed by J Allsop; Reviewed in Jan 2010
I do not consider this hotel should be shown as a 4 star with a large discount through Late Rooms. More a 2 or 3 star - No restaurant except for breakfast. for example.The heating was not working but we had a portable heater supplied.
Reviewed by J Allsop; Reviewed in Jan 2010
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Reviewed by Sara Thomas; Reviewed in Jan 2010
Reviewed by Sara Thomas; Reviewed in Jan 2010
A very small room but well thought out...
A very small room, but well thought out with modern decor and fittings. The room had a brilliant shower and quality laundry and shampoo etc. Nobody in their right mind would pay the ridiculous rack rate - but the laterooms deal (a sixth of the RR) was a steal.
Reviewed by rob m; Reviewed in Jan 2010
A very small room, but well thought out with modern decor and fittings. The room had a brilliant shower and quality laundry and shampoo etc. Nobody in their right mind would pay the ridiculous rack rate - but the laterooms deal (a sixth of the RR) was a steal.
Reviewed by rob m; Reviewed in Jan 2010
For this was a steal The only slight...
For £55 this was a steal. The only slight annoyance was the lady on the front desk took a while to find my details. Very nice room and I will definitely be staying there again.
Reviewed by M Arrowsmith; Reviewed in Jan 2010
For £55 this was a steal. The only slight annoyance was the lady on the front desk took a while to find my details. Very nice room and I will definitely be staying there again.
Reviewed by M Arrowsmith; Reviewed in Jan 2010
Very well presented hotel and the room had...
Very well presented hotel, and the room had all the facilities sdvertised, what it did not have was space. There was barely enough room to walk round the bed, and it was impossible to sit at the chair at the desk as there was not enough room to pull it back.
Reviewed by D Kozel; Reviewed in Jan 2010
Very well presented hotel, and the room had all the facilities sdvertised, what it did not have was space. There was barely enough room to walk round the bed, and it was impossible to sit at the chair at the desk as there was not enough room to pull it back.
Reviewed by D Kozel; Reviewed in Jan 2010
The quality and size of the room was...
The quality and size of the room was good, I was told at the check-in they didnt have the heating systems working but was given immediately a portable heater.
Reviewed by Rafael Z; Reviewed in Jan 2010
The quality and size of the room was good, I was told at the check-in they didnt have the heating systems working but was given immediately a portable heater.
Reviewed by Rafael Z; Reviewed in Jan 2010
Very expensive if not at reduced rate Presume...
Very expensive if not at reduced rate. Presume always at reduced rate. Few facilities outside room. Basement rooms with no natural light.
Reviewed by Chris H; Reviewed in Jan 2010
Very expensive if not at reduced rate. Presume always at reduced rate. Few facilities outside room. Basement rooms with no natural light.
Reviewed by Chris H; Reviewed in Jan 2010
We were told on arrival there was no...
We were told on arrival there was no hot water so would be moved to a sister hotel near by. This wasn’t much of an inconvenience, the staff were very helpful and apologetic and paid for a taxi to take us. Our new hotel was in a good location close to Paddington station and our room was small but generally clean and satisfactory for our needs. The only negative was the putrid stink emanating from the drains whenever the sink was used. This would have been a major issue were we staying for more than one night, but as it was we decided to just not use the sink much. Overall, decent value for money.
Reviewed by Ian M; Reviewed in Jan 2010
We were told on arrival there was no hot water so would be moved to a sister hotel near by. This wasn’t much of an inconvenience, the staff were very helpful and apologetic and paid for a taxi to take us. Our new hotel was in a good location close to Paddington station and our room was small but generally clean and satisfactory for our needs. The only negative was the putrid stink emanating from the drains whenever the sink was used. This would have been a major issue were we staying for more than one night, but as it was we decided to just not use the sink much. Overall, decent value for money.
Reviewed by Ian M; Reviewed in Jan 2010
I arrived at Hotel late evening after being...
I arrived at Hotel late evening after being diverted from Gatwick Airport to Stanstead, only to be told on arrival that my room was unavailable because of a "smell" in the room. I was offered alternative accommodation in The Great Western Hotel / The Shaftesbury Hotel near Paddington. My accommodation there was what could only be described as a box room which was entirely inappropriate to the accommodation I was expecting at the Metropolis Hyde Park.I am therefore unable to complete your Questionere but am obviously extremely disappointed with the overall experience, having travelled all the way from Belfast expecting to be accommodated in a Luxury Hotel
Reviewed by Errol Cochrane; Reviewed in Jan 2010
I arrived at Hotel late evening after being diverted from Gatwick Airport to Stanstead, only to be told on arrival that my room was unavailable because of a "smell" in the room. I was offered alternative accommodation in The Great Western Hotel / The Shaftesbury Hotel near Paddington. My accommodation there was what could only be described as a box room which was entirely inappropriate to the accommodation I was expecting at the Metropolis Hyde Park.I am therefore unable to complete your Questionere but am obviously extremely disappointed with the overall experience, having travelled all the way from Belfast expecting to be accommodated in a Luxury Hotel
Reviewed by Errol Cochrane; Reviewed in Jan 2010
Great to have a quilt for bedding Excellent...
Great to have a quilt for bedding. Excellent standard of accommodationBathroom facilities excellent.Room 124, constant smell of drains from within bathroom.Television image poor, not able to adjust contrast/ colour settings of TV.
Reviewed by kevin n; Reviewed in Jan 2010
Great to have a quilt for bedding. Excellent standard of accommodationBathroom facilities excellent.Room 124, constant smell of drains from within bathroom.Television image poor, not able to adjust contrast/ colour settings of TV.
Reviewed by kevin n; Reviewed in Jan 2010
I needed a room as I had a...
I needed a room as I had a wedding to go to and was unlikely to make my last train home. I only needed somewhere to crash for the night so didn't want to pay much. Most of the hotels/guest houses in central London around this price (55gbp I paid) looked terrible and had awful reviews, but this looked like a proper hotel and had good reviews so I booked it thinking it would be the best of a bad lot. The hotel was very clean, modern and of the quality I would expect paying double or three time the amount. I was very pleasantly surprised. Only slight warning was the room was quite small, but it was certainly enough for me. Would highly recommend for inexpensive stay in great location.
Reviewed by Jonathan H; Reviewed in Jan 2010
I needed a room as I had a wedding to go to and was unlikely to make my last train home. I only needed somewhere to crash for the night so didn't want to pay much. Most of the hotels/guest houses in central London around this price (55gbp I paid) looked terrible and had awful reviews, but this looked like a proper hotel and had good reviews so I booked it thinking it would be the best of a bad lot. The hotel was very clean, modern and of the quality I would expect paying double or three time the amount. I was very pleasantly surprised. Only slight warning was the room was quite small, but it was certainly enough for me. Would highly recommend for inexpensive stay in great location.
Reviewed by Jonathan H; Reviewed in Jan 2010
staff were friendly but not all channels where...
staff were friendly, but not all channels where working itv, channel 4 etc. told the hotel reception got told oh well nothing we can do, went out for evening on the way back to my room asked again and got told we can replace the telly but wont be until 2 am. that is a joke, and on the telly it says free full english breakfast but when we . went down in the morning we got told we can have it as t fantatsic price of 14.95 what a joke. the pictures was nothing like the hotel view, we see a back garden, and it was not in hyde park, its in paddington
Reviewed by R B; Reviewed in Jan 2010
staff were friendly, but not all channels where working itv, channel 4 etc. told the hotel reception got told oh well nothing we can do, went out for evening on the way back to my room asked again and got told we can replace the telly but wont be until 2 am. that is a joke, and on the telly it says free full english breakfast but when we . went down in the morning we got told we can have it as t fantatsic price of 14.95 what a joke. the pictures was nothing like the hotel view, we see a back garden, and it was not in hyde park, its in paddington
Reviewed by R B; Reviewed in Jan 2010
We received a call two days before arrival...
We received a call two days before arrival saying there wass a problem at the Metropolis but that we would be transferred to a sister hotel if this was OK for us. We were a little apprehensive but when arrived at the Metropolis they had all details, information and transport ready to take us to a sister hotel (Mostyn) which proved to be just as efficient. I would certainlly stay with them again.
Reviewed by michael c; Reviewed in Jan 2010
We received a call two days before arrival saying there wass a problem at the Metropolis but that we would be transferred to a sister hotel if this was OK for us. We were a little apprehensive but when arrived at the Metropolis they had all details, information and transport ready to take us to a sister hotel (Mostyn) which proved to be just as efficient. I would certainlly stay with them again.
Reviewed by michael c; Reviewed in Jan 2010
We were pleasantly surprise when upgraded to a...
We were pleasantly surprise when upgraded to a club room at no extra charge. Although the room was small (London standard, I guess!) compared to what you could get elsewhere, it was really cosy.
Reviewed by A Sabri; Reviewed in Dec 2009
We were pleasantly surprise when upgraded to a club room at no extra charge. Although the room was small (London standard, I guess!) compared to what you could get elsewhere, it was really cosy.
Reviewed by A Sabri; Reviewed in Dec 2009
Small room but clean amp nice ...
Small room, but clean & nice
Reviewed by Y Nafa; Reviewed in Dec 2009
Small room, but clean & nice
Reviewed by Y Nafa; Reviewed in Dec 2009
Although the hotel staff were helpful friendly the...
Although the hotel staff were helpful/ friendly, the room itself left a bit to be desired. So much for being the "deluxe" double advertised, it was really very small. There was hardly enough space to even stand on either side of the bed, the wardrobe was tiny, and the ensuite wasn't much bigger than a glorified airing closet! There was no bathtub, only a small shower; the room directly above us also had rather creaky floorboards, which woke us up several times during the night. The biggest inconvenience was that the heater was somewhat tempermental, turning itself off at will and taking a very long time to warm the room up.That said, for a one night stay, it was adequate - clean, good location, and the best thing going for it was the size of the television. At the LateRooms price, it was quite good value for money, but I certainly wouldn't have stayed here if not for the discounted offer.
Reviewed by C Mills; Reviewed in Dec 2009
Although the hotel staff were helpful/ friendly, the room itself left a bit to be desired. So much for being the "deluxe" double advertised, it was really very small. There was hardly enough space to even stand on either side of the bed, the wardrobe was tiny, and the ensuite wasn't much bigger than a glorified airing closet! There was no bathtub, only a small shower; the room directly above us also had rather creaky floorboards, which woke us up several times during the night. The biggest inconvenience was that the heater was somewhat tempermental, turning itself off at will and taking a very long time to warm the room up.That said, for a one night stay, it was adequate - clean, good location, and the best thing going for it was the size of the television. At the LateRooms price, it was quite good value for money, but I certainly wouldn't have stayed here if not for the discounted offer.
Reviewed by C Mills; Reviewed in Dec 2009
Within minutes walk of Marble Arch and Oxford...
Within 20 minutes walk of Marble Arch and Oxford Street and with staff who were attentive pleasant and courteous I will definitely return there.The room was small but no worse than any other in London.
Reviewed by S McDonald; Reviewed in Dec 2009
Within 20 minutes walk of Marble Arch and Oxford Street and with staff who were attentive pleasant and courteous I will definitely return there.The room was small but no worse than any other in London.
Reviewed by S McDonald; Reviewed in Dec 2009
This hotel is ideally situated for Paddington about...
This hotel is ideally situated for Paddington (about 3-4 minutes walk) which meant that I was able to drop off my bag before heading to our London office and pick it up on the way back to the station the following day. I was upgraded to a Club Room which is larger than the standard room and has a fridge and microwave. The room was a good size, clean and well decorated. I will definitely stay again.
Reviewed by S Harris; Reviewed in Dec 2009
This hotel is ideally situated for Paddington (about 3-4 minutes walk) which meant that I was able to drop off my bag before heading to our London office and pick it up on the way back to the station the following day. I was upgraded to a Club Room which is larger than the standard room and has a fridge and microwave. The room was a good size, clean and well decorated. I will definitely stay again.
Reviewed by S Harris; Reviewed in Dec 2009
Looks old fashioned from the outside on Sussex...
Looks old fashioned from the outside on Sussex Gardens - but isn't in the reception - very modern indeed. Was upgraded (without request) to the Club room. Was a large room but quite old fashioned. The TV (large flatscreen plasma) didn't work and they couldn't get it to do so!Bed comfy. Bathroom had been refurbished but not to a good standard. Overall very average and not worth £119 per night. Breakfast was downstairs with usual choices. For gym users - this consists of 3 cardio machines (of poor quality) and no weights. Wouldn't choose here again.
Reviewed by Mark Manley; Reviewed in Dec 2009
Looks old fashioned from the outside on Sussex Gardens - but isn't in the reception - very modern indeed. Was upgraded (without request) to the Club room. Was a large room but quite old fashioned. The TV (large flatscreen plasma) didn't work and they couldn't get it to do so!Bed comfy. Bathroom had been refurbished but not to a good standard. Overall very average and not worth £119 per night. Breakfast was downstairs with usual choices. For gym users - this consists of 3 cardio machines (of poor quality) and no weights. Wouldn't choose here again.
Reviewed by Mark Manley; Reviewed in Dec 2009
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Reviewed by mark butler; Reviewed in Dec 2009
Reviewed by mark butler; Reviewed in Dec 2009
The headline price for this room was supposedely...
The headline price for this room was supposedely £260. Perhaps this was 'poetic marketing' to make the discounted price (£55) look like an incredible bargain. Certainly I would have been very unhappy to have paid the full price as the room was in the basement and very small. However for the discounted price it was something of a bargain. Very comfortable bed, and nicely decorated room. Good TV and a small but very good shower. What more do you need for as night in London after a Christmas party! Some noise from underground trains as previous reveiwers have mentioned, but not tot bad. Do as I do no matter where I stay in London - take earplugs.
Reviewed by C Alexander; Reviewed in Dec 2009
The headline price for this room was supposedely £260. Perhaps this was 'poetic marketing' to make the discounted price (£55) look like an incredible bargain. Certainly I would have been very unhappy to have paid the full price as the room was in the basement and very small. However for the discounted price it was something of a bargain. Very comfortable bed, and nicely decorated room. Good TV and a small but very good shower. What more do you need for as night in London after a Christmas party! Some noise from underground trains as previous reveiwers have mentioned, but not tot bad. Do as I do no matter where I stay in London - take earplugs.
Reviewed by C Alexander; Reviewed in Dec 2009
We arrived at the booked hotel but were...
We arrived at the booked hotel but were told there were no rooms available and we would be transferred to the Shaftesbury London Hyde Park for 1 night before spending the 2nd night in the booked hotel - we refused this and ended up in the alternative hotel for 2 nights. Despite being non-smoking, the room smelt of smoke. The bathroom was poorly designed and the plug didn't fit the bath. The breakfast was not freshly cooked (other than eggs) and not to the standard we expected in a 4-star hotel.
Reviewed by Karen Y; Reviewed in Dec 2009
We arrived at the booked hotel but were told there were no rooms available and we would be transferred to the Shaftesbury London Hyde Park for 1 night before spending the 2nd night in the booked hotel - we refused this and ended up in the alternative hotel for 2 nights. Despite being non-smoking, the room smelt of smoke. The bathroom was poorly designed and the plug didn't fit the bath. The breakfast was not freshly cooked (other than eggs) and not to the standard we expected in a 4-star hotel.
Reviewed by Karen Y; Reviewed in Dec 2009
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Reviewed by S G; Reviewed in Dec 2009
Reviewed by S G; Reviewed in Dec 2009
A perfectly adequate hotel for a single night...
A perfectly adequate hotel for a single night away on business. I wouldn't want to spend any length of time there just because of the size, which was very small but adequate. Bed was comfortable and the linen was of good quality. Staff pretty helpful.
Reviewed by N Stevenson; Reviewed in Dec 2009
A perfectly adequate hotel for a single night away on business. I wouldn't want to spend any length of time there just because of the size, which was very small but adequate. Bed was comfortable and the linen was of good quality. Staff pretty helpful.
Reviewed by N Stevenson; Reviewed in Dec 2009
The double quot deluxe quot room was tiny...
The double "deluxe" room was tiny. I requested a room on the upper floor and was given a room on the ground floor with a disabled shower room (very basic, inadequate length shower curtain, no shelving, WC lid etc. etc - which I did not request & most certainly did not want. When I asked to be moved, I was told the hotel was full and this was the only room they had available - that was their problem, not mine. I heard other guests complaining about the size of their "deluxe" room too & they were told they would have to upgrade at an additional cost if they wanted a larger room. I most certainly would not stay there again. Allegedly their normal room rate for this type of matchbox room is over £300 per night - what an absolute disgrace!
Reviewed by P Davies; Reviewed in Dec 2009
The double "deluxe" room was tiny. I requested a room on the upper floor and was given a room on the ground floor with a disabled shower room (very basic, inadequate length shower curtain, no shelving, WC lid etc. etc - which I did not request & most certainly did not want. When I asked to be moved, I was told the hotel was full and this was the only room they had available - that was their problem, not mine. I heard other guests complaining about the size of their "deluxe" room too & they were told they would have to upgrade at an additional cost if they wanted a larger room. I most certainly would not stay there again. Allegedly their normal room rate for this type of matchbox room is over £300 per night - what an absolute disgrace!
Reviewed by P Davies; Reviewed in Dec 2009
I booked through late rooms and then rang...
I booked through late rooms and then rang the hotel with some additional requests. The person answering my query (Gagan) was extremely helpful, poilte and went out of his way to ensure my requests. BrilliantI stayed in a club room which was amazing. Particularly at the price. Really nbice facilities and decor. As others have said the rooms are on the smaller size but certainly not too small and theres room for storage etc. Its above what o'd expect in a central london hotel.Overall I was so pleased with the room, the service and the atmosphere. An excellent hotel and i'd definitely stay again.A. N. Geller
Reviewed by Peresh G; Reviewed in Dec 2009
I booked through late rooms and then rang the hotel with some additional requests. The person answering my query (Gagan) was extremely helpful, poilte and went out of his way to ensure my requests. BrilliantI stayed in a club room which was amazing. Particularly at the price. Really nbice facilities and decor. As others have said the rooms are on the smaller size but certainly not too small and theres room for storage etc. Its above what o'd expect in a central london hotel.Overall I was so pleased with the room, the service and the atmosphere. An excellent hotel and i'd definitely stay again.A. N. Geller
Reviewed by Peresh G; Reviewed in Dec 2009
We found the room cosy and comfortable and...
We found the room cosy and comfortable and would stay at this hotel again. The position is excellent for one of London's best pubs; the Windsor Castle in Crawford Street.
Reviewed by David Gillett; Reviewed in Dec 2009
We found the room cosy and comfortable and would stay at this hotel again. The position is excellent for one of London's best pubs; the Windsor Castle in Crawford Street.
Reviewed by David Gillett; Reviewed in Dec 2009
Very suitable for a city break within easy...
Very suitable for a city break. within easy reach of shops, theatres, transport. Clean, well equipped. Would use again.
Reviewed by S Elliott; Reviewed in Dec 2009
Very suitable for a city break. within easy reach of shops, theatres, transport. Clean, well equipped. Would use again.
Reviewed by S Elliott; Reviewed in Dec 2009
I have stayed in many hotels in London...
I have stayed in many hotels in London but have yet to stay in one that offers such good quality accommodation for £69.The only slight downside was that I experienced an impolite welcome from the receptionist. However, I was upgraded to a Club room when I asked not to be put in a room that had previously been reviewed by someone who had booked through late rooms as being generally poor.The quality of the bed, plasma TV, toiletries, free wifi etc. proved excellent for the money.I would definitely stay here again.
Reviewed by S Khan; Reviewed in Dec 2009
I have stayed in many hotels in London but have yet to stay in one that offers such good quality accommodation for £69.The only slight downside was that I experienced an impolite welcome from the receptionist. However, I was upgraded to a Club room when I asked not to be put in a room that had previously been reviewed by someone who had booked through late rooms as being generally poor.The quality of the bed, plasma TV, toiletries, free wifi etc. proved excellent for the money.I would definitely stay here again.
Reviewed by S Khan; Reviewed in Dec 2009
Nice hotel and good value for money but...
Nice hotel and good value for money, but my bedroom was below the reception area and I was kept awake most of the night by the receptionists high heels walking about. It either needs sound proofing or carpet.
Reviewed by R Hopes; Reviewed in Nov 2009
Nice hotel and good value for money, but my bedroom was below the reception area and I was kept awake most of the night by the receptionists high heels walking about. It either needs sound proofing or carpet.
Reviewed by R Hopes; Reviewed in Nov 2009
Hotel up to a good standard though traffic...
Hotel up to a good standard though traffic noise at front did disturb sleep. Would stay again but at back of hotel
Reviewed by Gareth J; Reviewed in Nov 2009
Hotel up to a good standard though traffic noise at front did disturb sleep. Would stay again but at back of hotel
Reviewed by Gareth J; Reviewed in Nov 2009
After a long train journey I was actually...
After a long train journey, I was actually dreading the state of my hotel room due to mixed reviews that I had read. Staff was friendly and was immediately greeted as I walked through the door. I was told that I was being upgraded to a double room instead of the single room that I had booked. Room is modern although small. Has air conditioning, flat screen TV and in room broadband. Bed was comfortable. Bathroom clean and shower is new. Overall I was pleasantly surprised. Definitely good value for money. Location was fantastic as it is only a 5 minute walk from the Paddington station (underground and rail). I'm definitely staying here again.
Reviewed by N GO; Reviewed in Nov 2009
After a long train journey, I was actually dreading the state of my hotel room due to mixed reviews that I had read. Staff was friendly and was immediately greeted as I walked through the door. I was told that I was being upgraded to a double room instead of the single room that I had booked. Room is modern although small. Has air conditioning, flat screen TV and in room broadband. Bed was comfortable. Bathroom clean and shower is new. Overall I was pleasantly surprised. Definitely good value for money. Location was fantastic as it is only a 5 minute walk from the Paddington station (underground and rail). I'm definitely staying here again.
Reviewed by N GO; Reviewed in Nov 2009
Room very clean and comfortable Location ok ...
Room very clean and comfortable. Location ok.
Reviewed by Kerry L; Reviewed in Nov 2009
Room very clean and comfortable. Location ok.
Reviewed by Kerry L; Reviewed in Nov 2009
We arrived after a frustrating and delayed journey...
We arrived after a frustrating and delayed journey. Made very welcome, we were booked in promptly, had our room upgraded and were shown to our accommodation.Breakfast was plentiful, check-out was efficient and the staff were extremely friendly. We would recommend this hotel to anyone.
Reviewed by Anthony D; Reviewed in Nov 2009
We arrived after a frustrating and delayed journey. Made very welcome, we were booked in promptly, had our room upgraded and were shown to our accommodation.Breakfast was plentiful, check-out was efficient and the staff were extremely friendly. We would recommend this hotel to anyone.
Reviewed by Anthony D; Reviewed in Nov 2009
Very noisy room lt br gt cold air...
Very noisy roomcold air is getting into the room from the window and they do turn off the heating at night
Reviewed by Mehdi A; Reviewed in Nov 2009
Very noisy roomcold air is getting into the room from the window and they do turn off the heating at night
Reviewed by Mehdi A; Reviewed in Nov 2009
The hotel seemed nice enough on the surface...
The hotel seemed nice enough on the surface but looks can be deceiving....we found condoms in the bedside table - whilst these could have been left there as a complimentary item, we found other rubbish (plastic wrappers) left in the room so who knows....The shower tray filled up very quickly and took forever to drain so what could have been a nice shower was a race against time to avoid flooding the bathroom!!! Room was nice enough but small for what you'd consider a normal club room...
Reviewed by S Swift; Reviewed in Nov 2009
The hotel seemed nice enough on the surface but looks can be deceiving....we found condoms in the bedside table - whilst these could have been left there as a complimentary item, we found other rubbish (plastic wrappers) left in the room so who knows....The shower tray filled up very quickly and took forever to drain so what could have been a nice shower was a race against time to avoid flooding the bathroom!!! Room was nice enough but small for what you'd consider a normal club room...
Reviewed by S Swift; Reviewed in Nov 2009
I would think twice before booking this hotel...
I would think twice before booking this hotel! I booked a single room for two nights at the last minute via laterooms as my wife had been taken into hospital during a weekend visit to London. I chose the hotel as it was reasonably priced and a good location for me to be able to get to the hospital via the underground. On arrival at 22:20 I attempted to check in and was told to "hold on", the receiptionist then held a conversation in some form of Indian with someone on his mobile phone for about 15 minutes, and I was then told there is no room available for me due to "a water leak" hmmmm. I was offered a room at one of their sister hotels, further out of London for £99 per night...due to my situation I had little choice but to move to the other hotel!
Reviewed by Chris H; Reviewed in Nov 2009
I would think twice before booking this hotel! I booked a single room for two nights at the last minute via laterooms as my wife had been taken into hospital during a weekend visit to London. I chose the hotel as it was reasonably priced and a good location for me to be able to get to the hospital via the underground. On arrival at 22:20 I attempted to check in and was told to "hold on", the receiptionist then held a conversation in some form of Indian with someone on his mobile phone for about 15 minutes, and I was then told there is no room available for me due to "a water leak" hmmmm. I was offered a room at one of their sister hotels, further out of London for £99 per night...due to my situation I had little choice but to move to the other hotel!
Reviewed by Chris H; Reviewed in Nov 2009
A few things didn't work but really this...
A few things didn't work, but really this was excellent value for money and very nice and clean. The keycard lightswitch was broken, but they fixed it very quickly. I mainly booked it for the "gym" as this is quite unusual at this price point in London, the gym was 3 machines in a room in the basement (crosstrainer, treadmill, cycle) and the infinity mirror felt a little unfortunate but was very enjoyable and really ok.
Reviewed by John Scott; Reviewed in Nov 2009
A few things didn't work, but really this was excellent value for money and very nice and clean. The keycard lightswitch was broken, but they fixed it very quickly. I mainly booked it for the "gym" as this is quite unusual at this price point in London, the gym was 3 machines in a room in the basement (crosstrainer, treadmill, cycle) and the infinity mirror felt a little unfortunate but was very enjoyable and really ok.
Reviewed by John Scott; Reviewed in Nov 2009
Booked this hotel last minute upgraded to club...
Booked this hotel last minute, upgraded to club class. Staff very helpful and polite. Room of very good standard, fresh and clean. Good access to all London sites. Would definately recommend to friends and will be staying there again when visiting London.
Reviewed by Sue A; Reviewed in Nov 2009
Booked this hotel last minute, upgraded to club class. Staff very helpful and polite. Room of very good standard, fresh and clean. Good access to all London sites. Would definately recommend to friends and will be staying there again when visiting London.
Reviewed by Sue A; Reviewed in Nov 2009
If you are slightly bigger than average height...
If you are slightly bigger than average, height or weight then if you are given one of the shoe box rooms you may struggle. I am average sized and had to squeeze round the bed to get to the other side and when showering, I gave myself mild concussion when trying to reach down for my shower gel and shampoo as the cubicle was too small to erect a shelf even a small one. I have in my extensive travelling around the hotels in London realised that boutique = very small.Also don't be fooled by the late check out time the hotel offers on a weekend (12:00) as you will be duly woken by housekeeping around 8:30 - 9:00. Obviously the simple task of checking with reception who has checked out has completely slipped their minds.On a positive note, the recption is beautifully decorated, reception are extremely helpful and the rooms cleaned and decorated to a high standard (even though there was no ironing board). However because I do like to on a day away from my hectic life like a lie-in and I do like to be able to shower without risk of injury i will be reluctant to book here again. On reading other reviews you are best to either pay extra for a club room or beg and plead when you check in for an upgrade.
Reviewed by M Alexander; Reviewed in Nov 2009
If you are slightly bigger than average, height or weight then if you are given one of the shoe box rooms you may struggle. I am average sized and had to squeeze round the bed to get to the other side and when showering, I gave myself mild concussion when trying to reach down for my shower gel and shampoo as the cubicle was too small to erect a shelf even a small one. I have in my extensive travelling around the hotels in London realised that boutique = very small.Also don't be fooled by the late check out time the hotel offers on a weekend (12:00) as you will be duly woken by housekeeping around 8:30 - 9:00. Obviously the simple task of checking with reception who has checked out has completely slipped their minds.On a positive note, the recption is beautifully decorated, reception are extremely helpful and the rooms cleaned and decorated to a high standard (even though there was no ironing board). However because I do like to on a day away from my hectic life like a lie-in and I do like to be able to shower without risk of injury i will be reluctant to book here again. On reading other reviews you are best to either pay extra for a club room or beg and plead when you check in for an upgrade.
Reviewed by M Alexander; Reviewed in Nov 2009
The hotel was ok Asked for a quiet...
The hotel was ok. Asked for a quiet room, i was given one overlooking the road so a bit noisy. Room had a double bed and a single bed so very cramped (i was travelling alone). Overall ok
Reviewed by e bailey; Reviewed in Oct 2009
The hotel was ok. Asked for a quiet room, i was given one overlooking the road so a bit noisy. Room had a double bed and a single bed so very cramped (i was travelling alone). Overall ok
Reviewed by e bailey; Reviewed in Oct 2009
For anyone above the size of a diddyman...
For anyone above the size of a diddyman i strongly suggest you book a double room as the single room i stayed in was very cramped for space to say the least.
Reviewed by Fj M; Reviewed in Oct 2009
For anyone above the size of a diddyman i strongly suggest you book a double room as the single room i stayed in was very cramped for space to say the least.
Reviewed by Fj M; Reviewed in Oct 2009
We arrived and the hotel had a plumbing...
We arrived and the hotel had a plumbing problem and they were encouraging guests to go to the sister hotel in Earls Court, which was a premier best western. They paid for a taxi transfer and threw in a free breakfast. The other hotel was very quiet, and fine.
Reviewed by Philip I; Reviewed in Oct 2009
We arrived and the hotel had a plumbing problem and they were encouraging guests to go to the sister hotel in Earls Court, which was a premier best western. They paid for a taxi transfer and threw in a free breakfast. The other hotel was very quiet, and fine.
Reviewed by Philip I; Reviewed in Oct 2009
The hotel is located in a period building...
The hotel is located in a period building but has a very modern interior in appearance.Although the rooms were small...they were well appointed and very clean. The hotel is ideally located for Hyde Park, Oxford Street etc...The staff were very friendly and helpful..Would definately stay there again...particulalry at the discounted rate.
Reviewed by W Gannaway; Reviewed in Oct 2009
The hotel is located in a period building but has a very modern interior in appearance.Although the rooms were small...they were well appointed and very clean. The hotel is ideally located for Hyde Park, Oxford Street etc...The staff were very friendly and helpful..Would definately stay there again...particulalry at the discounted rate.
Reviewed by W Gannaway; Reviewed in Oct 2009
...
Reviewed by William S; Reviewed in Oct 2009
Reviewed by William S; Reviewed in Oct 2009
Excellent service good size room after manager upgraded...
Excellent service, good size room after manager upgraded me. Very good value through Late Rooms.
Reviewed by Roger H; Reviewed in Oct 2009
Excellent service, good size room after manager upgraded me. Very good value through Late Rooms.
Reviewed by Roger H; Reviewed in Oct 2009
Not a bad experiece to be honest as...
Not a bad experiece to be honest as the hotel is well situated just of Egware Rd and handy for the tube. The room was nicely decorated with a queen double and nice bathroom but while it wasn't the broom cupboard (Rm 809) it was next door and directly under a stair landing so could hear the thud of feet until mid-night. It was also in the basement with no extrenal window but did have one on the corridor which was a bit strange.A problem I did have was the aircon. It was broken and the room was very stuffy. The staff gave me a fan but it was too noisy to have on and sleep.Glad to pay £69 for it bit no more
Reviewed by Paul R; Reviewed in Sep 2009
Not a bad experiece to be honest as the hotel is well situated just of Egware Rd and handy for the tube. The room was nicely decorated with a queen double and nice bathroom but while it wasn't the broom cupboard (Rm 809) it was next door and directly under a stair landing so could hear the thud of feet until mid-night. It was also in the basement with no extrenal window but did have one on the corridor which was a bit strange.A problem I did have was the aircon. It was broken and the room was very stuffy. The staff gave me a fan but it was too noisy to have on and sleep.Glad to pay £69 for it bit no more
Reviewed by Paul R; Reviewed in Sep 2009
Booked for an overnight for an awards ceremony...
Booked for an overnight for an awards ceremony. £85 was a lot (London premium I guess) as it was room only. Room was very well finished, stylish which made up for the basement/no windows location but was very small. Not much room when moving around the bed.
Reviewed by G Benge; Reviewed in Sep 2009
Booked for an overnight for an awards ceremony. £85 was a lot (London premium I guess) as it was room only. Room was very well finished, stylish which made up for the basement/no windows location but was very small. Not much room when moving around the bed.
Reviewed by G Benge; Reviewed in Sep 2009
Checked in as predicted in the booking after...
Checked in as predicted in the booking (after 11pm) looking forward to bed, but -after taking my payment-was told there was a problem with ceiling in my room and a taxi would take me to the henry VIII hotel ten minutes by car. A car was called to take me. Neither this or the other hotel wer anything like £275 a night accommodation which you told me was the basic price "reduced to £99" - it was a con trick.
Reviewed by Terence Page; Reviewed in Sep 2009
Checked in as predicted in the booking (after 11pm) looking forward to bed, but -after taking my payment-was told there was a problem with ceiling in my room and a taxi would take me to the henry VIII hotel ten minutes by car. A car was called to take me. Neither this or the other hotel wer anything like £275 a night accommodation which you told me was the basic price "reduced to £99" - it was a con trick.
Reviewed by Terence Page; Reviewed in Sep 2009
The location of this hotel is amazing for...
The location of this hotel, is amazing for getting around London. Studying the map of the area made me realise that a lot of London can be walked! The first room we were given was in the basement. It was too hot, mainly because the air conditioning units are not available during the night. It was also very noisy. That said, when I asked for a different room, there was no fuss made, the staff moved our luggage for us while we were out during the day. So, I would recommend this clean modern hotel, not least because of the friendly staff. Just make sure you don't get a basement room!
Reviewed by John U; Reviewed in Sep 2009
The location of this hotel, is amazing for getting around London. Studying the map of the area made me realise that a lot of London can be walked! The first room we were given was in the basement. It was too hot, mainly because the air conditioning units are not available during the night. It was also very noisy. That said, when I asked for a different room, there was no fuss made, the staff moved our luggage for us while we were out during the day. So, I would recommend this clean modern hotel, not least because of the friendly staff. Just make sure you don't get a basement room!
Reviewed by John U; Reviewed in Sep 2009
Room only really nice bathrobe slippers good TV...
Room only; really nice; bathrobe slippers good TV. Comfortable after long day. I was on own but two big people would stuggle with size of room
Reviewed by M Mcpaul; Reviewed in Sep 2009
Room only; really nice; bathrobe slippers good TV. Comfortable after long day. I was on own but two big people would stuggle with size of room
Reviewed by M Mcpaul; Reviewed in Sep 2009
3
out of 5
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