Shaftesbury Metropolis Reviews
Reviews can only be left by customers of Hotels-London.co.uk who have booked and stayed at this property
All reviews are rated out of 5
Showing 304 reviews - Most recent listed first
I prefer to have a bar and restaurant...
I prefer to have a bar and restaurant.
Bedroom was very small.
Reviewed by douglas arbuckle; Reviewed in 02:16 10 Nov 2009
the hotel was good the rooms are a...
the hotel was good ,the rooms are a bit small but no problem as we where out all day,would be nice to have a window to the outside as ours just looked into another room and had to keep the curtains closed also the aircon stopped working at 10pm ? other than that had a good stay there and would use it again.need to get a bigger sign outside
Reviewed by alicia mitchell; Reviewed in 05:03 31 Oct 2009
The bedroom was small but clean Staff very...
The bedroom was small but clean. Staff very nice
Reviewed by Peter Reid Duncan; Reviewed in 11:48 19 Oct 2009
...
Reviewed by P D C Stevenson; Reviewed in 12:12 6 Oct 2009
I got upgraded to a double so for...
I got upgraded to a double, so for 75 pounds a night in London, that is a good deal. The room was small and getting there with any big luggage might be a problem. The halls are winding and narrow, so pack light. Even though small, it was very nicely furnished and super clean. It had a nice sized wardrobe, writing desk, microwave and fridge. The bathroom had a nice rain shower even though the shower stall was a bit tight. No bath for those looking for one, only a shower. The view was not so good, but that doesn't matter really. The staff were very friendly and helpful. The only negative about this place is that it is so small with tight quarters. In the morning, everything is very loud. You here cleaning staff up and down the stairs, in the room above you etc. So don't plan on sleeping in and you'll be ok. Otherwise, this was an exceptional value for money and a comfortable nights stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Sep 2009
What can I say Great value great location...
What can I say? Great value, great location, great customer service (was upgraded to Club)!! The room was clean, comfortable and the bed was delightfully soft. Only 5 min walk to Paddington Underground. Book it!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Sep 2009
I enjoyed my stay here The rooms are...
I enjoyed my stay here.The rooms are lovely just very small.I was upgraded to a double room instead of a single and am glad.I received the room at a discount rare which was well worth it but for full price i wouldnt have been happy at the size of the room.If i get a discount again i would definatly stay here again.Staff were very helpful and i was allowed into my room early which was a bonus!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Sep 2009
Yes the room was quite small but at...
Yes the room was quite small, but at least it was clean, and what more do you need when your out most of the day. Air con goes off in the night but staff were quick to give us a fan for the room. Felt very relaxed and at home.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Sep 2009
We cant really fault the hotel or staff...
We cant really fault the hotel or staff. We both with our work stay at some very good hotels and this was comparable to them. The staff were very helpful and curteous and the room was extremely comfortable with all facilities. The hotel is very well situated for exploring London with good transport links.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Sep 2009
An excellent hotel with wonderful staff - nothing...
An excellent hotel with wonderful staff - nothing is too much trouble.<br />The only weakness is that the rooms at the front of the hotel can be noisy from Sussex Gardens.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Sep 2009
overall enjoyed my our stay disappointed no bar...
overall enjoyed my/our stay, disappointed no bar service at this hotel.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Sep 2009
E' la seconda volta che uso questo hotel...
E' la seconda volta che uso questo hotel (sono spesso a Londra per lavoro). Indubbiamente un hotel da consigliare. Dimensione camere nella media londinese. Silenzioso. Camere pulite.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Aug 2009
...
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Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Aug 2009
When I arrived the room was not ready...
When I arrived the room was not ready despite the booking being made 2.5 hours earlier. They tried to blame their head office staff for going before 11pm and not getting the Late Rooms booking sent through, none of which I really cared about at 1am. What hotel leaves rooms dirty until someone turns up? After a 15 minute wait I finally got in the room. The air conditioning was broken so I had a noisy fan in the room. There was an incredibly strong smell of air freshener which it turned out was masking the terrible stink from the shower and toilet room. The TV didn't work and they couldn't fix it. I asked if the room was a quiet one because I only had 4 hours to sleep. They put me in room 005 which was on the ground floor and right next to the road. They had no double glazing so I spent most of my time lying in bed listening to dustbin lorries and cars with stereos blaring out going past. When I asked for another room I was told that no others were available. I won't ever use this hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Aug 2009
Excellent refreshing change from other rip off hotels...
Excellent ! refreshing change from other rip off hotels I have stayed in
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Aug 2009
Brilliant location and bus services into city Room...
Brilliant location and bus services into city. Room was very small, the check in was complicated due to foreign staff and the TV, Internet and Emails didn't work.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Aug 2009
We are delighted with this hotel very central...
We are delighted with this hotel, very central, very clean and excellent customer service. It is just 5 mins walk to either Edgeware Rd tube or the Paddington. The staff were so helpful we were offered a fan and extra towels during the high humidity.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Aug 2009
Once I got used to the window looking...
Once I got used to the window looking out onto a corridor everything was fine.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Aug 2009
The TV was broken and could not be...
The TV was broken and could not be fixed. The air conditioner stopped functioning intermetently.<br />The room was clean but very small. The breaakfast which was not included in the room rate was fine but expensive. <br />The location is good,quite close to Paddington station.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Aug 2009
Sussex Gardens was very close to Paddington tube...
Sussex Gardens was very close to Paddington tube station, however I walked passed the hotel twice as the very faint hotel name in the window was very hard to see. Other hotel names in the street were easy to identify. The Metropolis should invest in good signage. The lobby floor was extremely slippery for us ladies in heals, but was bright and impressive on entry. Reception staff friendly and offered help with luggage. Room was lovely but bathroom very comapact but designed perfectly for its space. TV didn't work very well and kept switching itself off. Air conditioning personally controlled gave me the independence I wanted. Overall a very good accommodation based in central London for all the attractions and local amenities. A very pleasant stay. Would definately go back there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Aug 2009
Well-priced clean well presented room with good quality...
Well-priced, clean well presented room with good quality amenities
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Jul 2009
The hotel was easy to find The staff...
The hotel was easy to find. The staff were very welcoming and extremely helpful. When we arrived before normal check in time, the receptionist advised us of baggage service and the refreshments in the light and modern reception area. We took advantage of the baggage facilities whilst we went sightseeing. When we returned we checked in without any delay and went straight to our room. The room was compact but very modern and had everything we needed for a very comfortable stay. The staff were aware of my birthday celebration and provided a fruit tray with a message from the manager wishing me Happy Birthday. Nice personal touch I thought.<br />We didn't stay at the hotel for an evening meal as we decided to go to the pub directly across from the hotel called the Monkey Puzzle which was a lovely local pub with an friendly atmosphere. <br />Breakfast was a buffet style and had a good selection of both hot and cold breakfast options.<br />Both the room and the hotel itself were clean and my partner and I had a very nice stay. I would book this hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jul 2009
This was overall a very good experience only...
This was overall a very good experience, only let down slightly by the fact that there is still a leftover smell of cigarettes from the time before the smoking ban. Over time I'm sure this will go, but it is still noticeable occasionally. Other than that, a very good hotel, with polite and courteous staff. I still think that 85.00 is a lot of money for a bed for the night, but then this is London and that's what it costs...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jul 2009
This really is leading the field for quality...
This really is leading the field for quality budget accommodation in London. Great rooms, though the cheap ones tend to be in the basement - don't let that put you off - you still get a window and the decor and furnishings are bang up to date. The only hit is breakfast - it's extortionately priced. But being in Paddington, there's loads of options.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Jul 2009
no complaints about the hotel apart from the...
no complaints about the hotel apart from the size of the room... can't believe I even managed to lay down in it, at least I could change the TV with my toes, no remote needed. The decor and fittings etc. however were top spec despite being props from 'honey I shrunk the kids!" I would stay again especially if I shrank in the wash.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jul 2009
this is a beautifully furnished hotel obviously recently...
this is a beautifully furnished hotel, obviously recently done. Lovely reception and my room was clean, smart and very well decorated.<br />My room was tiny though - it was only one night for business, but you wouldn't want to spend a week there - but enough space for a beautiful en suite with brilliant shower, and a toilet squeezed in so I had to sit sideways on it!.<br />I didn't eat there, but loads of cafes in the area. Tube station is a 10 minute walk away.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jul 2009
I have stayed at this hotel on occasions...
I have stayed at this hotel on 4 occasions now and each stay has been first class. located 3 minutes walk from a tube station it is easy to access any part of London. Excellent value hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jul 2009
Hotel in a good location shame about the...
Hotel in a good location, shame about the dreadful customer service. My colleague checked in one day after me and the hotel had messed up the reservation and kept us waiting for ages. There was supposed to be an iron and ironing board in the room and staff almost insisted in coming to check that it wasn't there instead of taking my word. My room was OK apart from the non-view into the service shaft at the back of the hotel and the early morning sound of Musak coming from the dining room. Also the fire alarm went off for a short time early on both morning - not a good wake up call. Not good value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jul 2009
Room is small but adequate Fittings new bed...
Room is small but adequate. Fittings new, bed very comfortable. All clean. Traffic noise was a problem for me but I am accustomed to near silence. For the price no complaints.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jul 2009
It was clean staff were friendly bed was...
It was clean, staff were friendly, bed was super comfy. The only down side was that they turn the air con off centrally during the night and it was too hot in the room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jul 2009
Hot breakfast was very cold and over cooked...
Hot breakfast was very cold and over cooked.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jul 2009
Although this was a very nice hotel with...
Although this was a very nice hotel, with pleasant staff and a very clean room, the stay was spoiled by the lack of Air Conditioning during what was a very warm two nights. The hotel said it was due to some sort of power requirement problem between 11pm and 7am - which sounds like a load of rubbish to me.<br />The rooms were well appointed, if a little small, with large plasma TVs (giving off more heat though!), comfy beds and decent showers. Notice i said rooms, that is because we had to move from the first one due to a small water leak from the room above. The staff were very helpful and immediately gave us another room without any fuss.<br />Breakfast was disappointing, being a buffet-style serve-yourself affair, the food was only just warm and the eggs very unappetising. There's plenty of small cafes and restaurants around the corner though, so try one of those instead.<br />The fridge in the room didn't seem to be cooling very well. I asked reception about it as we had some Champagne for a treat - and they sent someone up to collect it and refrigerated it for us. When we came in later, they brought it up complete with ice bucket and glasses, so was happy with the service. They explained that the fridge only works if the room key is in the wall slot, so get a spare room key and leave it in the wall slot if you go out!<br />Overall, it was a decent hotel with excellent staff let down by the aircon issue. So only stay here if it is cool overnight.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jul 2009
Cheap room very small but looks okay and...
Cheap room, very small but looks okay and clean. This is a very silly hotel, putting all the pieces in to get the stars but none of it is working. Minibar is turned off, airco did not work, no food or anything available, beds are too stiff, no space for suitcases.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jul 2009
Posiblemente una de las mejores opciones dentro de...
Posiblemente, una de las mejores opciones dentro de la inmensidad de hoteles que hay en Sussex Gardens. A mi la zona me parece bien ubicada; lo suficientemente alejado del caos del centro sin llegar a estar lejos ni perdido.<br />Las habitaciones tienden a ser algo pequeas, aunque muy correctas en cuanto a limpieza y equipacin.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jul 2009
The hotel is modern and well placed The...
The hotel is modern and well placed. The rooms seem a little cramped, but are well apointed. For some reason the air conditioning doesn't work at night (although it works fine in the day). The hotel gave us a free breakfast in recompense. The breakfast was good quality but could have done with being a little hotter.<br />The TV in the room didn't work when we got into the room. We rang reception and it was fixed within 10 minutes. The free wi-fi worked very well too.<br />On balance, we would stay at this hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jul 2009
A cheap hotel should at least be able...
A cheap hotel should at least be able to offer a comfortable nights sleep.<br />Unfortunately this hotel decided on the arrival of a summer heatwave that air-conditioning would be unavailable during the night (from 11pm to 7am, the times most residents would be in the hotel). This resulted in an unbearable nights sleep, despite the arrival of a totally inadequate and noisy fan at 5am in the morning after an unhelpful call to reception in the middle of the night.<br />It's also rather cramped as you'd expect in London, but this exacerbated the situation with the air con. <br />On the plus side the location is brilliant. Paddington Underground is a ten minute walk, but there are plenty other hotels in this location to choose from.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jul 2009
These were without a doubt the smallest rooms...
These were without a doubt the smallest rooms I have ever experienced in 4* hotel anywhere in the world. The decor and furnishings were very good quality but a serious lack of space let it down. I would never contemplate a return.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jul 2009
We stayed here for one night after an...
We stayed here for one night after an event in hyde park. The hotel is excellent the staff were friendly, the room very nice and clean and the location is top notch 5 -10 mins walk from hyde park and lancaster gate tube station and a couple of stops on the bus from oxford street.<br />Would definatly recommend.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2009
the only problem was the air conditioning stopped...
the only problem was the air conditioning stopped working at 11pm but a fan was quickly provided. very nice hotel. would stay again if budget wasn't an issue.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jun 2009
Air con wasnt working pm- am which was...
Air con wasnt working 11pm-7am which was an ongoing problem reception told us when we booked in. The room's fridge was heating up contents and the room which again reception could do nothing about - none of the fridges were working apparently. It was a warm night and unpleasantly hot especially with the winter weight duvet. The room was very small for a "club" room - no bath, good shower but had to manouvre round the sink to use the loo. No radio, digital channels erratic. Fronting onto Sussex Gardens was very noisy from the evening and early morning traffic. Breakfast was OK and the staff were pleasant but unable to sort out any of the problems or offer money back. We wont be going back.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2009
Very clean newly refurb'd rooms Small rooms in...
Very clean, newly refurb'd rooms. Small rooms in the basement but more than ample for an overnight where you wont be in the room much anyway. Wouldnt recommend if you both need your won space though or if you need to sit at a desk to do some work. WiFi was intermittent but sitting on the bed you can get most work done. Very clean bathrooms with excellent showers.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jun 2009
This was without a doubt the worst hotel...
This was without a doubt the worst hotel I have ever stayed in in London - the taxi driver couldn't find it, and this happened twice, it smelt, the corridors were dark, the room tiny do I need to go on?
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jun 2009
I ws supposed to be staying at the...
I ws supposed to be staying at the Shafstbury Metropolis Hyde Park London SHHP). This was because it was within easy walking distance of my place of work. Unfortunately SHHP did not let me know that not only was the air con not working but nor was the wifi. They did ste me up to stay with their sister hotel near Paddington Station for the same money that i had booked into the SHHP with a complimentry taxi to and from their other hotel, however, since the tubes were on strike, this meant that instead of being able to walk to and from work, I now had to wait huge amounts of time for taxi's instead. I was not pleased at all with this experience. I waited a long time to be served due to other guests arrangements being messed up and was unimpressed with the experience all round.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Jun 2009
On arrival at the Shaftesbury we were told...
On arrival at the Shaftesbury we were told the air conditioning wasn't working and were sent to a hotel around the corner - this appears to be a common experience with this group judging by other reviews.<br />The new hotel was fine and clean, but the rooms were absolutely tiny!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Jun 2009
A well designed clean and modern hotel staff...
A well designed clean and modern hotel, staff very friendly and helpful. Well placed for Paddington Station and Tubes (Paddington, Lancaster Gate). Upon arrival we were upgraded to a Club Room (whatever that means!). It was extremely well furnished but a little cramped. The room had a wide screen TV with Internet facilities via a keypad (didn't use this). If I were the manager I would raise the profile of the hotel with a better name display. I actually walked past it twice before I saw a discrete sign in a ground floor window.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jun 2009
I would recommend this hotel as very well...
I would recommend this hotel as very well appointed, good facilities and excellent vallue for money. The downside - my room faced out into a light well which had been sealed in as an atrium with the corridor right outside the window, so not only was there no access to fresh air, but also privacy was an issue in terms of having to keep the drapes closed at all times to avoid people looking in from the corridor.<br />In addition the air conditioning was turned off centrally between 23:00 and 06:00 due to some sort of circuit overload problem, which during a week where London was experiencing temperatures in the mid to high twenties meant for an uncomfortable night's sleep, particularly without fresh air from opening the window.<br />Oh, and don't bother with the breakfast at 12.00-15.00 - just go around the corner to the local cafe which will serve you the same sort of English breakfast for a fiver !
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jun 2009
Room was small but comfortable ...
Room 206 was small but comfortable
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jun 2009
Nice little hotel good internet access very small...
Nice little hotel, good internet access, very small room but good quality, good facilities and nice little shower room/toilet. Porters - evening/night porter especially - very friendly and helpful. Room would be excellent if not for size (and fact that sheet kept coming off my single bed over night) but for price absolutely cannot complain. The coffee at breakfast was horrible, though, and breakfast itself not outstanding, but no problem really. Would definitely recommend the place.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jun 2009
extreamly dissappionted with my stay the room was...
extreamly dissappionted with my stay the room was ok but you could hear every door open and close, very noisey..hardly any sleep. Air con and TV did not work properly. for the price (which has gone up since I stayed last time) I would not stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jun 2009
Room quite small but big enough Bathroom clean...
Room quite small, but big enough. Bathroom clean, with great shower.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jun 2009
I got upgraded to a club room which...
I got upgraded to a club room, which gave me more room and a microwave - very good value with the laterooms pricing! The room was too hot, but staff provided a fan. Convenient location and fine for a business trip.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jun 2009
The location and local transport links are excellent...
The location and local transport links are excellent.<br />The hotel is spotlessly clean and has obviously been refurbished to a high standard recently.<br />We were told on arrival that we had been upgraded to a Club room. This had a double bed and a single bed. There was very little spare space and no storage space except for the wardrobe.<br />The bathroom was smartly fitted but extremely small - so much so that use of the toilet required some contortion. This would make us think twice about returning.<br />Even so, at the rate charged it was good value
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Jun 2009
Apparently there was a problem with the system...
Apparently there was a problem with the system and ended up moving me and several other visitors to one of their other hotels in Kensington.<br />This was a problem for me as I had to be somewhere in the Paddington area which is the whole reason I booked this hotel. I ended up having 45minutes to get ready for a black tie do. Luckily they did pay for my taxi to the event and back to Paddington the following morning. The hotel I did stay in was very clean and the room was fine. Breakfast was very limited but I suppose you get what you pay for.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jun 2009
Excellent value for money ...
Excellent value for money
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jun 2009
A nice hotel in a nice location but...
A nice hotel in a nice location, but a bit out of the way for most tourist sites. Only complaint was that the "deluxe double" was in the basement and very small. The tv remote did not work but a member of staff came down and sorted it out. We did not have breakfast there because at 14 per person, it was way too much. We went to a little cafe around the corner instead.<br />Would stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jun 2009
All in all a reasonable stay which was...
All in all a reasonable stay which was good value for money. I don't see how the size of the room made it de-lux: you could hardly squeeze around the bottom of the bed to get in the other side...and i'm a size ten! However, it did appeal to my somewhat callous sense of humour that when my partener turned over in the night, he banged his head on the bedside cabinet. I know...you shouldn't but we do. So, all the fun of camping with air conditioning. Would I stay there again? Yes, but I'd have to lose some weight first. For the money, it was fine.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jun 2009
Small but clean amp modern room Basement room...
Small but clean & modern room. Basement room, so no window, but adequate for our 1-night stay. Power shower was too hot to turn off - got scalded trying! Was good once under control! Large plasma TV with good reception. Didn't try the breakfast - thought it a bit overpriced, especially with so many cafes nearby. Efficient staff. Left our bags all day. Handy for Paddington. Would definitely stay again - clean & cheap for London at 59!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jun 2009
Missing handles on drawers soap dish hanging off...
Missing handles on drawers, soap dish hanging off the wall, problems when checking in. No safe in the room although the information handed out with my card clearly stated there was. Woken at 7.30 by the fire alarm then subjected to piped music - coming from the breakfast room I presume.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 May 2009
If you order a taxi asked for a...
If you order a taxi, asked for a metered cab. The private firm we used charged GBP15.00 from hotel to Victoria.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 May 2009
Staff were helpful and friendly room was clean...
Staff were helpful and friendly, room was clean and a reasonable size for a london hotel. Location was central, close to Paddington station for easy access to main line and the tube. Would have no problem staying there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 May 2009
Small rooms but perfect for overnight stay nice...
Small rooms but perfect for overnight stay, nice bathrooms, food ok.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 May 2009
This hotel is perfectly ok and good value...
This hotel is perfectly ok and good value for money if you get the online discount rate of c80 per night but the rooms are tiny and quite stuffy.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 May 2009
Good standard accommodation Clean and tidy recently refurbished...
Good standard accommodation. Clean and tidy, recently refurbished. Staff were friendly and polite and we were able to leave our bags with them on our day of departure so we could enjoy the rest of our stay without carrying luggage around all day. Did not take the breakfast option so cannot comment on food quality. Would definitely recommend to others and will stay there again when in London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 May 2009
Great little hotel with friendly helpful staff Rooms...
Great little hotel with friendly helpful staff. Rooms clean and modern, and the English breakfast was great. But why does the single traveller have to be treated as second class. Are all the single rooms in the basement, a few feet above the Bakerloo line and just below reception with its creaky laminate floor? My first room was so small I could touch all four walls from the middle. Floor space was too small to put an ironing board up. As it was business I needed the iron so was moved to a (slightly) larger room. All in all it was clean and comfortable and I would consider staying again, but ask for a room on a different floor.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 May 2009
I arrived at at night to be told...
I arrived at 10:30 at night to be told there was a problem with my room and that I was being moved to another hotel in the chain by taxi (and at their expense). The other hotel was fine, although a very small room - one *literally* had to climb over the bed to get to the window and the wardrobe. But it was well equipped and clean. I had a free cooked breakfast to make up for the inconvenience, and have to say it was very good (but wouldn't pay for it at full price normally - you can get much cheaper in local cafes). But this isn't really a review of the Metropolis, although I have stayed there since, and thought it very good for the money (usually around 55-65 a night).
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 May 2009
Checked in for one night as had early...
Checked in for one night as had early meeting the next day. Room was on the small side, but had everything you need: double bed, nice linen, big TV on wall, tea and coffee making facilities, hair dryer, and all finished to a very high standard. The bathroom, too, although smaller than I would have liked, was fitted to an excellent standard, with complimentary shampoo and shower gel. Check in was effortless, the staff very helpful. Wake up call was bang on time. All in all, a gem of a hotel in the middle of London and for a truly excellent price I paid 65 via LateRooms, though offers on the hotel's own website came in slightly cheaper. Highly recommended.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 May 2009
Did the job and reasonable location Would use...
Did the job and reasonable location. Would use again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 May 2009
The single rooms were dark and very small...
The single rooms were dark and very small, wifi signal not strong enough in all rooms. Reasonable accessability and location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 May 2009
A nicely placed and very modern and clean...
A nicely placed and very modern and clean hotel. Great rooms, although my air-con didn't work with friendly and helpful staff. Would definitely recommend for business and pleasure travellers.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 May 2009
Nice hotel well positioned within easy walk of...
Nice hotel, well positioned within easy walk of paddington station and the West end. Rooms are small, but that is the norm for this class of hotel. Clean, comfortable bed and a nice LCD TV. Coffee facilities and plenty of towels and soap. As a single business traveller, this hotel was perfect. Didn't use the restraunt as breakfast was 15, found a great cafe round the corner and had a full English with coffee and toast for 6.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 May 2009
For a reduced rate of for the Club...
For a reduced rate of 69 for the Club room this hotel is a real bargain!<br />Nothing too fancy or posh but it ticks all of the basic boxes for an overnight stay in London - have paid a lot more and got a lot less in other London hotels
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2009
Nice hotel Friendly Staff good facilities don't stay...
Nice hotel, Friendly Staff, good facilities, don't stay if even slightly claustrophobic.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2009
Good position ...
Good position
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2009
The bathroom is very little but for the...
The bathroom is very little, but, for the price I paid (65 pound) absolutely a must to go hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2009
I found the hotel remarkable quality for the...
I found the hotel remarkable quality for the price. The room was small, yes (though my colleague's room - at the same price - was larger, so they're not all the same) but thoughtfully and tastefully furnished. There was a desk, though the room wasn't really big enough to use it as such, so it became really just a place for tea/coffee etc. My colleague's, being roomier, was more practical. The bathroom featured beautiful fittings and everything was immaculately clean. Best of all was the bed - the most comfortable ever! All in all this is a real find. If you need a room you're going to spend some time relaxing in then you may go a little stir-crazy, but if you're going to be out much of the time and simply need a very nice place to lay your head, then I can't recommend this place highly enough.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 May 2009
Only negatives - air con did not work...
Only negatives - air con did not work nor did telephone- but room excellent value - i would certainly stay there again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 May 2009
Stayed here several times before - it's a...
Stayed here several times before - it's a consistently good standard and certainly good value for central London - although the rooms aren't the biggest, they're clean, beds are comfortable amd the facilities are good (including free Wifi, LCD TV, tea/coffee facilities, complementary toiletries). I was off the atrium on the ground floor this time, which meant absolutely no road noise, but did get some noise from guests/staff outside the room (and you can hear the underground rumbling in the distance below). But overall this is a solid choice for those on a budget, as evidenced by the fact I keep going back!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 May 2009
This is the worse hotel I have ever...
This is the worse hotel I have ever stayed in. Numerous people came into my room during the night including members of staff. The staff were very rude. The first room I was given was so small I couldn't even find a place to put my suitcase. The gym is literally a treadmill, bike and cross trainer. I would not recommend this hotel even to my worst enemy.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 May 2009
We arrived in the hotel to be told...
We arrived in the hotel to be told we were getting an upgraded room for no extra cost - always a bonus!<br />The room was clean, modern and comfortable. The bedding was divine, best nights sleep ever(or so my missus said!) and it was good to have a large LCD TV in the room (with a personalised message on arrival).<br />OK - if you want a large space then this may feel a little small - but then it all depends on if you intend to spend hours in the hotel room (not likely in London). <br />Will recommend and stay again should the need arrise! Made up for the disappointment of The Specials cancelling their gig on us!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 May 2009
The hotel was conveniently situated clean and well...
The hotel was conveniently situated, clean and well equiped. Staff were helpfull and efficient. Ideal base for a london break.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 May 2009
The hotel was very clean and modern with...
The hotel was very clean and modern, with a big flatscreen tv in the room and very comfortable bed. The hotel provided a cot for my 5-month old, which was nice. The location just off Edgware Rd was perfect for us. Would recommend this hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 May 2009
Room woas an ok size the bathroom was...
Room woas an ok size (the bathroom was just about big enought to fit 1 person.<br />We were disappointed that we did not have an outside window and the bed was very uncomfortable & unstable. The air conditioning was noisy also.<br />As we only wanted the room as it was close to Oxford Street it was adequate, however if you are staying for more than 1 night I would look elswhere.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Apr 2009
Great location and value for money Clean room...
Great location and value for money. Clean room, plasma tv and room safe. Free internet. And QUIET!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Apr 2009
Have reviewed previously and the same comments apply...
Have reviewed previously, and the same comments apply - polite service, rooms spotlessly clean and well-furnished, with comfy beds. En suites good too. Had a problem with TV not working properly first night, which was sorted. Rooms at front do have some road noise, and it's probably not worth paying the extra for breakfast - it's just too pricey and there's better options for a lot less locally. But for room only at 59 a night for en suite, this is good value, and the fact I've gone back several times says much.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Apr 2009
Room was not the largest but adequate Seemed...
Room was not the largest, but adequate. Seemed to be newly refurbished, room was clean bathroom sink very modern but not very practicable. However on the whole great value for money, close to Paddington station and also close to all of the local amenities. I would certainly stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Apr 2009
Very difficult to find no name outside and...
Very difficult to find, no name outside and the Street number, a small plaque, the only clue. <br />Very confortable room, but early morning call didn't happen and was called far to early for the taxi. But, as a comfortable bed, excellent value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Apr 2009
Room was clean and comfortable though was a...
Room was clean and comfortable, though was a little small.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Apr 2009
Small but modern well equipped rooms Excellent location...
Small but modern, well equipped rooms. Excellent location close to Hyde Park and Paddington Station. Good transport links.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Apr 2009
The room was nice but fairly small and...
The room was nice but fairly small and the tea/coffee facilities were minimal. Also I was warned by a taxi driver not to walk back to the hotel alone at night.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Apr 2009
Hotel was centrally located lt br gt The...
Hotel was centrally located,<br />The beds were comfortable but the rooms were ridiculously small with very little space to move around. The tv's although quite new were prone to shutting themselves on and off (even switching themselves on in the middle of the night and when we were out of the room) the rooms were decorated tastefully but the hotel staff made it very difficult to enjoy the stay. Every morning from 9:30 the housekeeping staff would be knocking on the hotel door and this would continue all the way until 13:00. There was no signs provided to be hung on the door to indicate that we didnt want to be disturbed and no matter how many times they cleaners were told that we didnt want the room cleaned/didnt want to be disturbed they still<br />kept coming back and knocking. Add this to the fact that every night we arrived back at the hotel and found that the card for our room lock didnt work and had to trek downstairs for it to be changed. For this to happen once is an understandable mistake, every night is not understandable. To make matters even worse, even though we were to leave on the Monday morning, we were called on the Sunday to inquire why we had not vacated our room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Apr 2009
Central location free internet wireless and wired friendly...
Central location, free internet (wireless and wired), friendly helpful staff, excellent cooked breakfast (not included but very reasonable if you notify reception the night before) - only downside was tiny room and tiny en-suite - but hey it was a complete en-suite (shower not bath). Size wasn't an issue for me as I'm not a large guy, although I had luggage for a four week trip which was a little challenge. Cheerful bell boy was helpful with my luggage. Exceptional value for money and great location/free internet means I'd be happy to return.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Apr 2009
I thought the room was small especially when...
I thought the room was small, especially when told I had been 'upgraded ' to a double.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Apr 2009
Great value for money ...
Great value for money
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Apr 2009
At my arrival in the Shafestbury Hyde Park...
At my arrival in the Shafestbury Hyde Park, I was told that no room were available due to a failure. I was transferred to the Shaftesbury in Westbourne Terrace. The transfer was paid by the hotel which was a nice gesture.<br />However, the room at the arrival was very deluding: very small, no mini bar, the shower door broke after the first shower and the water was very warm.<br />I would come back to the Shafestbury Hyde Park but not to the hotel located in Westbourne Terrace.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Apr 2009
single en-suite was very well-appointed but tiny room...
single en-suite was very well-appointed but tiny room -- basically a bed, bathroom, and laptop-size table; internet worked albeit quite slow and intermittent (still better than most), front desk staff were very helpful and professional; free internet & coffee/tea/biscuits in front lobby were good bonus -- just fine at the laterooms price of 65 pounds.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Apr 2009
Perefectly clean but hard to imagine how the...
Perefectly clean, but hard to imagine how the room could get any smaller. Why have table and chair if the room is so small you can't fit the chair under the table? Service polite, lift adequate, but good position in London to crash out which was what I needed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Apr 2009
A very nice well located hotel and perfect...
A very nice well located hotel and perfect for hyde park
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Apr 2009
really nice and plesant room newly refurbed tidy...
really nice and plesant room. newly refurbed, tidy & clean. Friendly staff. nice breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Apr 2009
I have stayed in several low cost rooms...
I have stayed in several low cost rooms in London before but this has to be the smallest with a floor plan I estimate at 10 feet by 10 feet - including the shower room ! There was an ironing board in the wardrobe but I don't know if there was the floor space to put it up.<br />The quality of the room was good and the people were excellent..... but the room just too small. There are many rooms in the area which are bigger and of the same quality at the same price.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Apr 2009
whilst no bar or restaurant the hotel offers...
whilst no bar or restaurant the hotel offers good modern accommodation, it needs to advertise its services.. it looked like some form of fitness centre but it was not advertised and may even have been for the facility next door !<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Apr 2009
I was upgraded to a Club room on...
I was upgraded to a Club room on arrival and found the room to be in excellent condition throughout. Although the room was a little small, it had everything that I required for the evening. The hotel was clean and tidy and staff were polite at all times.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Apr 2009
Clean good value room very small club room...
Clean, good value, room very small (club room). No food or bar, but good service.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Mar 2009
Nice cosy rooms used as a semi-luxurious base...
Nice cosy rooms, used as a semi-luxurious base to see London in it won't let you down. Breakfast was fine, the only thing really lacking was a clearly marked entrance which caught us out the first time we needed to enter.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Mar 2009
The hotel is in a great location and...
The hotel is in a great location and the staff were really friendly and helpful. The room was smaller than i expected but it was big enough...and the bed was SO comfortable! Would recommend it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Mar 2009
Room a little small but tidy and clean...
Room a little small, but tidy and clean. Staff helpful, but no evening restaurant meaning you have to go off site for a hot meal.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Mar 2009
Posizione strategica ottimamente collegata con il centro citt...
Posizione strategica ottimamente collegata con il centro citt dai bus e vicina stazione metro.<br />Personale molto gentile e disponibile. Ottima colazione. Unico neo, comunque frequente negli hotels di Londra, le ridotte dimensioni del bagno. Ottima pulizia.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Mar 2009
The room was booked a few nights prior...
The room was booked a few nights prior at 69 for room only which was great value compared to other central London hotels. The size of the room and en suite was an amazing feat of engineering to get everything into such a confined space. As we needed somewhere to lay our heads after a night out it was fine but if you intended spending much waking leisure time in such a room then it could prove claustrophobic. Check in & check out staff were courteous and welcoming. As we didn't do much else than sleep there - there is little else to say - our room was quiet overlooking a mews at the back of the building.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Mar 2009
A good clean hotel The rooms are of...
A good, clean hotel. The rooms are of good quality and well appointed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Mar 2009
Room was absolutely tiny There was no room...
Room was absolutely tiny! There was no room in front of the toilet in the bathroom. Food was nice but no evening meals. No parking. I was nearly charged full price for breakfast every day because it wasn't communicated that I had asked for breakfast. flat screen tv was nice, but couldn't make broadband work. Price was a bit much for size of room and breakfast was a bit expensive too.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Mar 2009
Room no was quite small but big enough...
Room (no.120) was quite small, but big enough. Bathroom clean, with good shower. Window view overlooked the inside of the hotel, so best to be at least partially clothed when opening the curtains in the morning.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Mar 2009
Great location just off edgware road but the...
Great location just off edgware road, but the 'club room' was not worth the extra money, it was crampped with a double and a single bed! Plus the extras were non-existent. Breakfast is average, wouln't be worth paying extra for. The upsides are it is quiet, and close to oxford street.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Mar 2009
very clean comfortable and newly decorated room with...
very clean, comfortable and newly decorated room with superb en-suite facilities. Staff were most helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Mar 2009
cheers for a free upgrade to the Club...
cheers for a free upgrade to the Club Room, although for a 'club room' it has a cramped space (i now wonder what the standard room which i had originally booked, would have been like!). Service was alright upon check-in time at 7.30pm, but the late nite receptionist was a lot friendlier. overall a modern deco, throughout. could do with a mini-bar in the room? 10mins walk from Edgeware Road tube station, convenient.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Mar 2009
If you're in Town for a one-off event...
If you're in Town for a one-off event or a quick meeting this place is hard to beat for straightforward value, great location, friendly staff, easy cheap parking and free fast Wi-Fi. No frills, no bar, but shops and pubs are just round the corner and you'll wake up refreshed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Mar 2009
I'd have been extremely unhappy if I'd paid...
I'd have been extremely unhappy if I'd paid the quoted full price. The room was very small and in the basement and felt a little claustrapohibic and isolated. The hotelsd in this part of London are converted large town houses and it is hard to move into the more traditional hotel feel. However, the reality check. I didn't pay the full amount and for what I paid it was ok. The large LCD TV was cool and the bathroom was well fitted out with Grohe furnishings. The room was clean, warm and dry. The bed was ok but the pillows were pretty uncomfortable. All in all, I wouldn't rush back and I certainly would not pay the full amount. Plenty other hotels to try first.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Mar 2009
Clean well-featured room comfy bed with nice linen...
Clean, well-featured room (comfy bed with nice linen, air conditioning, TV with digital channels (although not all worked), safe, desk, tea & coffee facilities, free toiletries, etc.). A good experience all round - the room & en suite weren't the most generously proportioned, but at 59 a night this was good for the money. Breakfast is steep though - you're better off going out to one of the local eateries.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Mar 2009
stayed here a few times and for the...
stayed here a few times and for the money its fantastic, some rooms are small but have everything you need. The only down sides for me is that there is no bar in the hotel and a minor point would be to provide double duvet with the single beds as the single duvets are too small.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Mar 2009
First impressions We wer'e very impressed However The...
First impressions: We wer'e very impressed, However. The TV was a little faulty & could not get any movie chanals. No explaination about the empty mini bar and what was comp. We had our booking changed to a "Club" room which we were led to believe was an upgrade. They put us next to the air conditioning system or something that made a din all night which was eventually over taken by the amount of noise the kitchen staff made at 6am. So my one night break to see a show was pretty much ruined by a lack of sleep. And No bar.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Mar 2009
We paid for the both of us for...
We paid 75 for the both of us for one night (a Sat night) and it was worth it. The location is a bit out of the way for tourists...but is only a short tube ride away from everything.<br />The rooms were lovely. Would def. go back on a weekend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Mar 2009
Upon arrival the quality of this hotel hits...
Upon arrival the quality of this hotel hits you, Very modern and clean, Very nice staff and very helpfull, The hotel is a very high standard and well worth what we paid for our stay. I dont see how anyone would be able to fault this place really, Full sized modern tv in room, Internet access free. I could go on and on about the fantastic time we had staying here, This will be the hotel of choice for us everytime we are in london now.<br />Just to add also, Its only a easy steady 5min walk to oxford street via edgeware road. And even less to hyde park, All round in my opinion the best place to stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Mar 2009
when we first came into the room and...
when we first came into the room and saw it's small size, we were a little <br />surprised. But after a second look we revealed it's exceptionally design <br />that takes into consideration all possible needs. a built-in refrigerator, <br />micro-wave and tea kettle that are framed in the wardrobe. A small but <br />very efficient and well equipped bathroom. Not to mention the fact that <br />the room seemed as if we are it's first guests.<br />On the whole, we stayed and enjoyed our stay very much.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Mar 2009
Please don't let the folowing flaws put you...
Please don't let the folowing flaws put you off, in general it was great and I'd be happy to recommend it. However...<br />The single rooms are small and both mine have been underground - there is a window but there's also a security light right outside which is on all night.<br />All three nights I have spent there there have been problems with the WiFi which has been annoying.<br />Each morning the TV hasn't worked (though it's been fine in the evenings) it just kept switching itself off after a couple of seconds - also annoying as I like to catch the news headlines.<br />Nonetheless, it's great value for money and I've booed to go back another two times - I'll let you know if the flaws clear themselves up!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Mar 2009
The Hotel has recently been modernised and is...
The Hotel has recently been modernised and is lovely and for 59 provides superb value for money for a single night in London. Staff are friendly and the optional breakfast was delicious. The rooms are small, they are very well furnished with high quality fittings but they are really, really, really, small. The stool under the desk couldnt be moved out as it hit the bed!!!! <br />Also, I was at the front of the hotel, and they have not installed double glazing, and despite being on the 3rd floor, the noise from the road did wake me up twice during the night, and I am a heavy sleeper, so if you are a light sleeper ask for a room as far aay from the front of the hotel as possible.<br />Despite that, for the price, I was very happy.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Feb 2009
Very small accomodation terrible uncomfortable pillow flat and...
Very small accomodation, terrible uncomfortable pillow (flat) and duvet that was heavy and cumbersome (kept sliding off the bed). We were put in the basement where the room was either freezing cold or too stuffy from A/C heater. No heating in the bathroom either. No real natural daylight, windows were not sealed so breeze coming through. Smoke alarm went off in the middle of the night. Also hotel demands a 10 per night deposit. For what? there is no mini bar and breakfast is so expensive. Reception staff were unpleasnt and not very interested in their work. Would not stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Feb 2009
We stayed for night and the first impression...
We stayed for 1 night and the first impression of an imaculate hotel continued throug to our room. Exceptionally clean and upgraded to a very high standard.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Feb 2009
small room but fantastic quality - even had...
small room but fantastic quality - even had under floor heating in bathroom! Excellent value for money
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Feb 2009
nice hotel close to paddington station tv was...
nice hotel close to paddington station, tv was faulty in room but general room cleanliness and quietness was excellent
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Feb 2009
Hotel is nice and clean the room was...
Hotel is nice and clean, the room was well equipped and very clean. It wasn't large, but it was adequate for our requirements. All advertised features were there and working. Bathroom is quite small, but there is enough room. Free wireless access made finding out about tube routes and tourist attractions very easy.<br />Only real problem is the price of breakfast, we found it far more economical / practical to go to one of the many local cafeterias.<br />The room is modern, clean, well-equipped, and excellent value for the location. Well worth a stay for a few nights of sightseeing as we did.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Feb 2009
Lovely - just perfect actually I didn't eat...
Lovely - just perfect actually. I didn't eat there, so can't comment on the food. The rooms weren't that huge, but it was rather nice - think they may have been recently refurbished. Bathroom was very modern and the room was all dark wood. They upgraded me to a double room for free and the bed is across one end and there is a flat screen TV right at the end of the bed on the wall, perfect for relaxing after a hard day in and out of meetings.<br />There was a little bit of noise from the road outside, but not enough to cause a disturbance.<br />3 minute walk from Paddington Station.<br />I would definitely recommend it - especially at 55 per night!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Feb 2009
Newly refurbished single rooms in basement so very...
Newly refurbished single rooms in basement, so very clean, well presented and everything working - no outside windows for 'fresh air' or daylight but airconditioning worked and there was a big tv.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Feb 2009
room was very well presented however small and...
room was very well presented, however small and very cold, bed was under the window, clearly the hotel has spent lots of money on the room but left in the old windows which are just single glazed which meant it was both noisy and cold, the staff were very good and got me another blanket, but I woke at 4am because of my arm became untucked!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Feb 2009
Hotel was lovely Clean Modern Contemporary feel everything...
Hotel was lovely, Clean Modern Contemporary feel, everything you could need in the room, Flat screen Tv, Free Wifi, Microwave, Iron and Fridge, lovely bathroom very modern feel.<br />My only comment was the receptionist when we asked if they had a non feather duvet as I am allergic, the answer was a single word, NO, no sorry he was not apologetic offered no other suggestion, just a blank look, as if to say why are you still standing there, but I persevered and managed to drag one blanket out of him, especially as it was when we had the cold weather, its a shame as the front of house is the first impression you get off a hotel, i think maybe he should brush up on his customer service skills, I loved the hotel but would think twice about staying there again, maybe I will try another of the groups Shaftsbury hotels as I really liked the feel and look of the hotel and it was in a good location near to hyde park and the west end.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Feb 2009
Good value for money Room was modern BUT...
Good value for money. Room was modern BUT very small.<br />Reception staff friendly and efficient.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Feb 2009
Excellent hotel Ask for a club room that's...
Excellent hotel. Ask for a club room (that's what I stayed in - about as good as it gets!)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Feb 2009
I would definitely recommend this hotel to anybody...
I would definitely recommend this hotel to anybody. This is a "value for money" accommodation.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Feb 2009
Very good business hotel close to paddington and...
Very good business hotel. close to paddington and tube. if you book a single room EXPECT ad singel room. small but all the facilities are there (soaps, ironing board, WIFI, cofee maker, etc. etc. RECOMMEND!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Feb 2009
RECOMMENDED ...
RECOMMENDED!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Feb 2009
...
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Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Feb 2009
Was given a tiny room which I found...
Was given a tiny room which I found when opening the curtains the next morning opened onto the staircase used by other clients to go down to breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Feb 2009
I highly recommend this hotel and would stay...
I highly recommend this hotel and would stay there again as it offers great value for money, The hotels decor is fresh, modern & clean. I booked the exec single room which is compact, but more than enough room for one person, the suite is well equipped with sky tv, movies & 24hr internet connection. I had a great nights sleep in a comfy bed and woke up to an invigorating shower. The hotel is in a great location and offers easy access to the tube and Londons top attractions.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Feb 2009
Desk staff very helpful booking in fast Staff...
Desk staff very helpful booking in fast. Staff polite and able to deal with my questions.Room tiny..booked a double for myself...but not much space to dress or open wardrobe if there had been two of you ! Well decorated ,modern fittings...bathroom compact but clean,...good shower. Only gripe was heating pipes went through ceiling of room 304 and noise was disturbing. Room was good value for money and within walking distance of Marble Arch.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Feb 2009
Great room comfortable bed silence very good ...
Great room, comfortable bed, silence, very good!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Feb 2009
Great location near Hyde park Paddington train station...
Great location (near Hyde park, Paddington train station, Marble Arch). Quiet, clean and friendly. Rooms were very well decorated, plasma screen and free WiFi. We had an executive room and there isn't a lot of space around the bed but that's the only minor draw back.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Feb 2009
It was a lovely room that I stayed...
It was a lovely room that I stayed in, a very small bathroom though - nowhere to put my spongebay down for example - maybe they should invest in putting up a shelf? The extras I got with my upgrade were great - free fruit, chocolates, wine and biscuits, though I would have prefered two bottles of water rather than coke!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jan 2009
I have stayed in many hotels in the...
I have stayed in many hotels in the UK and I find my stay in your hotel to be the most rewarding and excellent. The hotel was exceptionally clean, the customer service fantastic, the room very clean, large and functional. I could not believe I was in a UK hotel. <br />I did not eat in the hotel, so could not comment on their food. <br />Over all, it was nice and will recommend this hotel for people with small budget but want to be comfortable. It was a great value for money. <br />From: Henry UNOBUKWU, Port Harcourt, Nigeria.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jan 2009
A really good hotel at a reasonable price...
A really good hotel at a reasonable price. Well done.
Reviewed by Mr Rowlands; Reviewed in 11:24 27 Jan 2009
This was an excellent hotel for the price...
This was an excellent hotel for the price, in a great area of town.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jan 2009
Although a small room it was modern comfortable...
Although a small room, it was modern, comfortable, clean and well appointed. Freindly staff, good breakfast all served with a smile.<br />A surprise find amongst the other rather tired and slighly crummy establishments in the area.<br />Good value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Jan 2009
This was the second time i've stayed here...
This was the second time i've stayed here and i would recommend booking the luxury room over the executive to any business travellers. The executive rooms are clean, comfortable and well appointed but the extra space and inclusive breakfast, not to mention the complimentary fruit bowl, wine and chocolates on arrival are a great bonus. The one disappointing aspect of the hotel is the 'gym' which is essentially a converted room with a fairly low quality bike, cross trainer and treadmill in. If you're not planning on a workout that shouldn't bother you at all.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jan 2009
Room although a bit on the small side...
Room, although a bit on the small side had everything one could expect. Was suprised to find concealed fridge and microwave - not that we hade the need to use these. Good coffee making facilities. Bed was extremely comfortable but a small armchair would have been useful. Internet was available all day and coffee and biscuits on tap in reception. All staff very helpful. We found everything about the hotel smart and clean, particulary for the price we paid. Close to all forms of transport and plenty of good eating places nearby.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jan 2009
Nearly the worst gym I've ever seen ...
Nearly the worst gym I've ever seen.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jan 2009
though the hotel was very nice I was...
though the hotel was very nice I was disappointed with the service. THe TVs did not work in the two rooms we booked, I was told the wrong time for breakfast and my wake up call was 20 minutes late!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jan 2009
The room was small but very well kitted...
The room was small but very well kitted out. The bathroom was one of the nicest and most stylish ones I've come across (and that includes some very nice hotels) although very small, but enough room for just me. The room was next to the lift and had the air conditioning units making a racket outside but I still managed to get a really good nights sleep (this is unheard of for me) as the bed was so comfortable. Overall I thought the hotel offered exceptional value for money and I would definitely stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jan 2009
In the center of London good access single...
In the center of London good access, single room for 50 you cant really complain. Friendly, basic, good for a nights stay, It was a bargin. Though it seems a bit liberal with the 4 stars, not quite sure how that was earned.<br />Turned up and TV was not working in hotel, but they offered to transfer to an equivalent hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jan 2009
We recently stayed in this hotel for my...
We recently stayed in this hotel for my girlfriends birthday, the overall service was excellent, got checked in out out really easy, and they even kept our bags for us free of charge so we didnt have to lug them round London on our final day. Its located about a 5 minute walk from paddington tube station, which was really handy as we were going to see a show on the westend, which has a line straight from here. The room was really swish and there was plently of room
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jan 2009
Our hotel moved us to another of their...
Our hotel moved us to another of their hotels around the corner as there was work to be done at this hotel. The new one was excellent!<br />Only, we had to pay 50p per phone call for a free international call??
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jan 2009
I can't really comment on the room at...
I can't really comment on the room at the Shafts Metropolis as we didn't get to stay there at all but I can comment on the service which was excellent! There was a problem with the heating and hot water before we checked in and the reception staff explained it all very clearly but what really impressed me was the efficiency and courtesy extended. She organised a hotel taxi to take us to their sister hotel just around the corner and we got upgraded to a club room. Absolutely no complaints!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jan 2009
We picked this hotel due to price and...
We picked this hotel due to price and closeness to Marylebone/West End, and I was therefore a little worried when I read an earlier review slating it! However in a street of hotels this is definately one of the best. It has a modern feel to reception, bright and colourful (just missing a disco ball really) and the staff were prepared, friendly enough and efficient. The room itself was by no means big, but enough for 1 night. Nice quality feel to fixtures etc and decoration. The only negative was during a cold snap in January it was a very cold room, and the AC/heater unit had to be on full blast - which was pretty noisy. Also, avoid booking a taxi via reception you'll pay over the odds - just step outside and grab a cab!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Jan 2009
Ultra small double quot executive quot room in...
Ultra small double "executive" room in basement. Certainly not worth its full price. Staff friendly - there was no TV so they gave us free breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jan 2009
The room is relatively small but definitely clean...
The room is relatively small but definitely clean and comfortable, the reception staff are all friendly, helpful and informative. We met a fire incident at one night, customers are all called out to the front yard and later transferred to the hotel next to Shaftesbury Metropolis. The incident was carefully solved within an hour and i'm satisfied with the whole process.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jan 2009
The room we stayed in was very small...
The room we stayed in was very small, but clean. Our television didn't work, but the staff were very kind and offered us a complimentary breakfast the next day to compensate for this, so we were happy.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jan 2009
is a very nice hotel to stay ...
is a very nice hotel to stay
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jan 2009
Really pleased ...
Really pleased
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jan 2009
Although the room was small for a quot...
Although the room was small for a "double" and it was in the basement, that did not prevent me from having a good night's sleep. My only concern was the small size of the en-suite as it was very cramped when getting dried after my shower. I did not book in for a meal and did not have breakfast so cannot comment on the quality of their service. I was dealt with well and will use the chain again when visiting London for business.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jan 2009
Hotel in general very good great access to...
Hotel in general very good, great access to central london, room on the very small side
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Dec 2008
Staff were friendly and efficient Room was clean...
Staff were friendly and efficient. Room was clean and very well appointed, but it was tiny - more like a cupboard and probably unusable by any larger/taller guests. It was though adequate for my purposes and well located.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Dec 2008
staff very friendly good location ...
staff very friendly, good location
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Dec 2008
Great staff sense of humour and very helpfull...
Great staff, sense of humour and very helpfull. Thanks. Will def. use the hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Dec 2008
Excellent friendly customer service when difficulties arose electricity...
Excellent friendly customer service when difficulties arose (electricity not working in room), bags can be left free of charge at Reception. Hotel extremely clean and modern. Room and bathroom small but well-laid out, beds very soft but comfortable. Tea- and coffee-making facilities. Good value for money and recommended for short stays (due to small size of room).
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Dec 2008
Its small but fully functional ...
Its small but fully functional
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Dec 2008
Recently Upgraded high specification room Polite service Very...
Recently Upgraded high specification room. Polite service. Very good value at 55.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Dec 2008
Compact but immaculate room Great location and perfect...
Compact but immaculate room. Great location and perfect for a good night's sleep.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2008
The hotel is at convenient location from the...
The hotel is at convenient location from the tube station, but the room was so small, bed was uncomfortable, quilt was for 5 feet person and mattress was rubbish. one can hardly squeeze in Toilet . Not a good value for the amount of money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2008
What a difference from the normal small notorious...
What a difference from the normal, small, notorious, unclean, unfriendly, London Hotel. <br />Very Satisfied with all aspects of service and standard of Hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Dec 2008
The room was of adequate size and quite...
The room was of adequate size and quite pleasant. Everything seemed clean and new.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Dec 2008
Room was very comfortable - nice double bed...
Room was very comfortable - nice double bed - dimming lights - widescreen TV - free safe big enough for laptop. Only negative would be lack of storage space - bed takes up most of the room !
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Dec 2008
What an absolute bargain and fabulous hotel The...
What an absolute bargain and fabulous hotel. The room was immaculate totally fabulous stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Dec 2008
Refurbished so everything new that's the positive Really...
Refurbished so everything new, that's the positive. Really, really small room. Poor signs to point you to where you wish to go. Advertised a fitness room, 3 items of equipment of poor quality, can only comfortably fit one person. No room service. Gave me a flyer for a pizza delivery. They didn't know where the hotel was so obviously the hotel was recommending something that they didn't know the quality of.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Dec 2008
Received an upgrade to a club room on...
Received an upgrade to a club room on arrival. The room was bigger than standard but still a little compact. However, was only using it as a crash pad for one night so perfect as shower was great and bed very comfy. Room was also very clean and although the decor hinted at a poorly decorated past a recent refresh seems to have given it a clean modern edge. Staff at front desk were friendly and efficient. If I'd paid the official room rate (400) I would have been very upset. However at under 90 this was an excellent deal.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Dec 2008
Good value for money as there was a...
Good value for money as there was a big discont in November.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Dec 2008
OK for night - Breakfast to expensive ...
OK for 1 night - Breakfast to expensive
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Dec 2008
Hotel room was nice but hotel didnt do...
Hotel room was nice but hotel didnt do food or have a bar...Would have been dissappointed if I had paid the full amount for a room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Dec 2008
this is a recently upgraded hotel so it...
this is a recently upgraded hotel, so it was very clean, and smart. Room was small but the quality of the furnishings/bathroom/shower, bed and TV was excellent.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Dec 2008
Good Stuff - Single room was clean and...
Good Stuff - Single room was clean and luxuriously kitted out with modern fixtures and fittings. Staff were very helpfull, friendly and well turned out.<br />Bad Stuff - Very small room, but luckily didn't have a cat that needed swinging. TV would only work on one channel. Knees had to stick sideways out of the bathroom door when using the loo. Breakfast was only a hot/cold buffet but should have been freshly cooked full english for that price. No free newspapers to read over breakfast.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Dec 2008
An excellent refurbished hotel with great rooms and...
An excellent refurbished hotel with great rooms and new linen. I'll go again!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Dec 2008
The hotel looks to have been recently refurbished...
The hotel looks to have been recently refurbished. My room was quite small but very clean and well appointed and had an amazingly large flat screen TV on the wall.<br />Travelling alone and after dark, I would ideally have preferred to find something a little nearer the main tube/bus stops but the hotel is in a pleasant enough area.<br />I was disappointed to find that i couldn't eat at the hotel in the evening as I didn't really want to go out again after arrival - but perhaps i should have read the hotel details more carefully before booking.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Dec 2008
Excellent hotel Clean good location good service Close...
Excellent hotel. Clean, good location, good service. Close to paddington station and edgware rd station. Super convenient and nice rooms. Would stay there again and recommend to anyone. I had accidentally booked doubles when I wanted twins and they had no problem switching it on the spot.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Dec 2008
the accomodation is far too small for people...
the accomodation is far too small for 2 people. The room was max. 10.6 by 10.6 excluding ensuite which was also the tiniest ever.<br />There was no way this was satisfactory as my wife and I were just too claustophobic,it was pointless changing rooms as the receptionist said it was a double superior. Take into account we couldn't open the wardrobe doors without sitting on the bed and even then they hit the bed and only half opened, the safe was on its end as the door wouldn't open, It was a terrible disappointment.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Dec 2008
Excellent service lovely clean room Air con was...
Excellent service, lovely clean room. Air con was nice even in winter as the room was quite warm. En-suite was a little cramped. Plasma TV had plenty of channels. Breakfast was fantastic, well worth the price. The only downside was no bar or mini bar facilities, not even for a soft drink They could however offer me a 2 lt bottle of water for 5.00!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Dec 2008
Good clean room- well decorated - great value...
Good clean room- well decorated - great value for one nights stay good location too<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Dec 2008
Just refurbished Very clean and bright if somewhat...
Just refurbished. Very clean and bright if somewhat compact. Decorated in a modern idiom. Nice big plasma screen. Quiet and safe area. Near to Paddington and the Edgware Road. Would go back as very good for price.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Dec 2008
Excellent location - very close to Paddington and...
Excellent location - very close to Paddington and Hyde Park. Hotel staff great and lobby welcoming. Free internet access fast and conveniently located. Club rooms exceptionally furnished and comfortable. Bathroom small but well equipped and comfortable even for larger folks. Only downfall is the lukewarm water when showering (no matter the time of day).
Reviewed by LeeAnn P; Reviewed in 09:05 28 Nov 2008
Nice clean room very comfortable bathroom a bit...
Nice clean room, very comfortable, bathroom a bit small but modern. Shower was lukewarm
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Nov 2008
I would recommend this hotel to anyone the...
I would recommend this hotel to anyone the whole hotel was perfect, the best I have stayed in.<br />well done to the owners.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Nov 2008
Finding the hotel - Easy lt br gt...
Finding the hotel - Easy<br />Check-in desk - Very friendly and happy to help<br />Getting to room - Not too clearly signposted (tip - for room 203 follow signs to 206-209 and you'll get there ... eventually!)<br />Room - 203 was a club room and was spacious and VERY well fitted out. large plasma TV with Freeview channels, tea & coffee etc, comfortable bed, great modern bathroom (with one of those 'rain' shower things!) <br />Free Wifi - OK on first night, patchy on second day<br />Noise - nothing really from outside or inside<br />Great value for money and a little gem - would recommend!<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Nov 2008
convenient hotel close to Paddington but accessible via...
convenient hotel, close to Paddington but accessible via bus to Oxford Street. Quiet location about 100yards off Edgeware Road
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Nov 2008
Very good clean stylish and functional I think...
Very good, clean, stylish and functional. I think in future I'd ask for a room with a view to the outside. I felt rather claustrophobic on the ground floor with no window in room number 012...
but other than that I thought it was very good value for money. The breakfast was pretty good too.
Reviewed by Mr Jones; Reviewed in 11:09 26 Nov 2008
Booked online at am before leaving for London...
Booked online at 10am before leaving for London and checked in at 3pm same day. Good value for money, and quiet, smallish very clean single room. Was perfect for my requirements.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Nov 2008
Room small but perfectly formed I loved the...
Room small but perfectly formed. I loved the ironing board in the room. Breakfast available at several places on route to the tube station (turn right on exit from hotel, first right and then left down main street)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Nov 2008
I booked one of the luxury rooms which...
I booked one of the luxury rooms which was a club suite on the 3rd floor having read the reviews stating that the rooms were on the small side.<br />The room had one double and one single bed with an LCD at the most bizarre angle. Even this room was small by normal hotel standards and the bathroom was tiny. <br />However it was very clean and well decorated. In addition there were fresh flowers, chocolates and complimentary drinks.<br />The price for a hotel just outside the West End is reasonable and despite the size is OK for a couple of nights away on business.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Nov 2008
elgant - but small room ...
elgant - but small room
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Nov 2008
The room was good value for the reduced...
The room was good value for the reduced fee I paid - the fixtures and fittings were very high quality and the staff were friendly and helpful. If I had paid the full rate for this room however, I would have been very disappointed indeed - this has to be the smallest hotel room I have ever stayed in!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Nov 2008
Great location - just round the corner from...
Great location - just round the corner from Paddington Station, so great if travelling up from the South West by train. Easy access to Marble Arch & Oxford Street shopping by Bus in about 10mins.<br />There was a problem with the aircon unit in the room we were allocated but hotel staff were excellent when we reported the problem. They tried re-setting the aircon, called back to check if it was working and as the room wasn't cool enough we were immediately given an alternative room with no fuss or bother. The concierge and reception staff were all incredibly genuine and helpful. Will definitely be staying here again when travelling on leisure or buisiness.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Nov 2008
Very modern and clean lt br gt Food...
Very modern and clean.<br />Food and wine basket were a nice touch.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Nov 2008
I was upgraded to quot their best room...
I was upgraded to "their best room" (a double club room) from the single I had booked, so my experience was an excellent one! All round, a fantastic hotel - clean, efficient, & a great breakfast. Only downside was the alarm going off in the middle of the night, but I'd recommend it to anyone (although I imagine most the rooms must be REALLY small, because my double club was not exactly spacious - that's London hotels for you though...).
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Nov 2008
A real gem in the heart of London...
A real gem in the heart of London. From outside the hotel looks unassuming but the service was good and professional. The rooms are small but new and very very clean. The plasma TV is a nice touch! My room 815 was at the basement and the room is a bit warm but apart from that it is a well deserving 4 star hotel. Highly recommended traveller with tight purse!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Nov 2008
Thoroughly enoyable stay Slept all night with window...
Thoroughly enoyable stay. Slept all night with window open and undisturbed by London Life outside as it was located in a quiet residential area
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Nov 2008
Probably the best value hotel chain in London...
Probably the best value hotel chain in London today?
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Nov 2008
The room was small but very well furnished...
The room was small but very well furnished and at the price definitely value for money. The hallway was narrow and it was necessary to go up a flight of stairs to reach the room
Reviewed by C Cline; Reviewed in 10:17 19 Nov 2008
It was really good accomodation experience for us...
It was really good accomodation experience for us. We were traveling with the 19 month old baby and the service in the hotel was very family friendly. The hotel is in the centre of London. Even we received may be the smallest room I have ever stayed, it was very clean and comfortable, specially the bathroom was modern and relatively spacious. The room itself was very small (it was unpossible to fully open wadrobe), but finaly we were able to put the baby cot there. There was very nice pub across the street called Monkey Puzzle (good service, good prices and nice inside).<br />It was really nice place to stay for us and we can reccomand it to others.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Nov 2008
very clean comfortable hotel Staff very helpful and...
very clean comfortable hotel. Staff very helpful and polite.
Reviewed by Mrs carroll; Reviewed in 12:41 18 Nov 2008
Good location clean and quiet The room specification...
Good location, clean and quiet. The room specification was good - I would stay here again
Reviewed by Mr Emeny; Reviewed in 12:35 18 Nov 2008
The room was small but very well furnished...
The room was small but very well furnished and at the price definitely value for money. The hallway was narrow and it was necessary to go up a flight of stairs to reach the room
Reviewed by Charles Cline ; Reviewed in 12:25 18 Nov 2008
We were re-roomed immediately when we complained that...
We were re-roomed immediately when we complained that our room had been used by a smoker. Our new room was very clean indeed. THE ROOMS HERE ARE MINISCULE!! I wouldn't recommend this hotel for longer than 2 nights. The bed is barely accessible all the way round so you have to climb across. Very modern and well furnished but ever so small.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Nov 2008
Bit of a fiasco Arrived at the hotel...
Bit of a fiasco. Arrived at the hotel to find no rooms available, was offered a room at a sister hotel about a mile away. Upon arrival the other hotel had no idea I was coming, they then tried to offload a single room on me after I booked and paid for a double. All in all, it took me in excess of 90 minutes to get to my room. Nothing wrong with Late rooms website, this all worked well. Got the feeling that moving clients to a lesser hotel was a regular occurance at this establishment.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Nov 2008
I stayed in a single room for one...
I stayed in a single room for one night. It IS cramped but there's enough room to move around not sure about any cat-swinging maybe a small one would work.<br />It's good value for money and close to Paddington station and lots of restaurants, bars and shops.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Nov 2008
Hotel was clean friendly and good value ...
Hotel was clean, friendly and good value
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Nov 2008
Hotel was clean and staff were friendly and...
Hotel was clean, and staff were friendly and courteous. room was very small, and hot-struggled to get any air con to work, but it was suitable for our needs. Shower was great,and and a nice big tv! could have done with an extra pillow or 2 but other than that we enjoyed our stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Nov 2008
Standard fayre for breakfast under the usual heater...
Standard fayre for breakfast under the usual heater lamps but there's nowhere else near.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Nov 2008
Very modern hotel - warm welcome and very...
Very modern hotel - warm welcome and very kindly looked after our baggage all day whilst we shopped! Room was clean, warm and rather cosy - seemed to fall over each other in confined space but certainly functional for 1 night stay. Large screen TV was fine but had trouble getting any decent channels to watch and couldn't access TV guide. Shower was not bad but had to watch it as it came over the top of the screen onto the floor. <br />For central London was not bad and suited us fine.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Nov 2008
At the price offered through Laterooms - whcih...
At the price offered through Laterooms - whcih was a total of 148 for 2 nights accommodation, the hotel offered outstanding value for money. The room was not very large - it was impossible to open the wardrobe door fully because of the space available, but all of the fittings were of a modern, very high standard, the bathroom was especially well equipped with a very efficient shower, and bearing in mind we required the room only for sleeping and were out all day, it was ideal. The big plasma screen TV was also a welcome asset, although the only way you could watch it was from bed - a new experience for us.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Nov 2008
The room I had was advertised as a...
The room I had was advertised as a 'Executive Single' and whilst I have no qualms about the room (807) in general the biggest problem was it had a double bed (Not that I complained about that!) it is just that you had to clamber, or step over the corner, of the bed!<br /> All in all a very nice hotel with good reception staff. Didn't have breakfast as even I couldn't eat 15's worth of brekkie!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Nov 2008
A pleasant surprise Stylish and chic I was...
A pleasant surprise. Stylish and chic. I was informed of an upgrade at reception and i thought I was already getting a deal. So a big bonus. Would love to stay again if the price is still in my budget.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Nov 2008
The room was clean and comfortable although I...
The room was clean and comfortable although I was glad I had booked a double as was very small - fine for one person but very cramped if there were two. Bathroom was clean and modern with a great shower but again very small. Large flat screen TV was difficult to work out how to use and there was no information provided in the room about anything.<br />Administration was poor - despite my company having faxed credit card payment details this was claimed to have not been received; although I prebooked breakfast this was not recorded. Although reception staff were polite they were unable to recommend places to eat that were nearbye and seemed surprised at the request. Concierge was helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Nov 2008
lt br gt ...
<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Nov 2008
Not too far from paddington tube station about...
Not too far from paddington tube station (about a 5 to 10 minute walk)<br />Hotel clean and pleasant. <br />I Stayed in a club room which included a fridge/microwave/32" Digital LCD TV.<br />Rooms well decorated/furnished. <br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Nov 2008
The bin in the bathroom had not been...
The bin in the bathroom had not been emptied, but apart from that the room was clean and tidy. Liked the look of the hotel and the room was very comfortable and well presented. Could have done with a bottle opener though.
Reviewed by Miss Sarah Thomas; Reviewed in 01:09 6 Nov 2008
Booked this hotel at the last minute at...
Booked this hotel at the last minute at an extremely reduced rate and we were rather worried that we would regret this. What a suprise when we arrived!! The hotel had obviously recently undergone recent refurbishment and our room whilst small was perfectly formed!! We thoroughly enjoyed our stay and the underground station was only a few minutes walk away and I would have no hesitation in recommending this hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Nov 2008
The room was small but very well furnished...
The room was small but very well furnished and at the price definitely value for money. The hallway was narrow and it was necessary to go up a flight of stairs to reach the room.
Reviewed by Charles Cline; Reviewed in 10:54 5 Nov 2008
I was warned that London hotel rooms are...
I was warned that London hotel rooms are tiny so was prepared for this. It was not a room that you could laze about in - but for a busy visit to London, it was fine. (I am not sure how you would feel if you were a very big person though!) It was well designed, the decor was of a high standard and everything I needed was there. The bed was comfortable, the bathroom and shower were great, I could make a cup of tea when I wanted to. I also really liked being able to alter the heating. The only questionable thing was that the lights flickered at times - not sure why! The staff were friendly and helpful. I would have liked information on the latest exhibitions, etc. - perhaps in the seating area in the foyer. The free internet access was impressive - and you could get information from there. I liked the situation of the hotel, being set well back from the busy road, within an area of attractive quieter streets but within a 10 minute walk of Hyde Park or Oxford Street. With the late booking offer, it was certainly very good value. Overall, I would recommend the hotel and would use it again.
Reviewed by Ms D. M. Jackson; Reviewed in 10:47 5 Nov 2008
Room was small ...
Room was small.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Nov 2008
What a lovely hotel The room was small...
What a lovely hotel. The room was small but very nice decor. Modern bathroom, boutique style hotel. We thought it was excellent value for money. Our only critiscism would be the customer service. All the staff were (as you would expect in London), however quite abrupt. Housekeeping entered our room (although locked on the inside) when it was obvious we were in the room, as the TV and hairdryer was on. <br />Although the staff entering our room was very irritating, we did enjoy our stay here, and would probably stay again. Great location and good value for money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Nov 2008
Room a bit small but clean good facilities...
Room a bit small, but clean, good facilities and good value
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Nov 2008
Reading other reviews I did not expect a...
Reading other reviews I did not expect a large room but I was upgraded to a club room and it exceded my ecpectations but would be 'cosy' for 2 people. Clean, good quality and comfortable in a very convienient location. Didn't have breakfast so can't comment. would definately return.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Oct 2008
The refurbished single room was small but tastefully...
The refurbished single room was small but tastefully furnished and well equipped.Rooms facing the back should be quiet. Friendly reception staff, and free www connection, apples, and newspapers in the lobby were nice touches. If you are fit about a five minute walk from Paddington or Edgeware Road tube; longer walk from Hyde Park. Satisfactory breakfast, slightly let down by reconstituted scrambled egg.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Oct 2008
The hotel was fantastic for the purpose of...
The hotel was fantastic for the purpose of our trip which was theatre and shopping. Around 5 mins walk from paddington train station and you could get the bus to leicster square. The front of house staff were very very polite and friendly.I was concerned about the size of the rooms after reading other reviews and i asked at reception if it was that small,and he was very accomodating and told us if the room was not suitable they would look at sawping it. The room was small, but when your hardly in it , we did'nt think it was an issue. Lovely shower with lots of freebies.Not sure I would have pad 379 for the room but for 99, It was fab.Overall super hotel with very friendly staff...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Oct 2008
The single room was very tiny but adequate...
The single room was very tiny but adequate although a refrigerator would have been useful. the bathroom was newly refurbished and very efficient. All in all comfortable for a single person who was intending to spend most of the time out of the room sight seeing.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Oct 2008
The single room I stayed in was very...
The single room I stayed in was very small but had recently been modernised. There was no hotel resturant or bar which is a shame as if you are travelling alone the area is not one to be walking around in on a dark night. There was no hair dryer in my room and when I asked for a spare one the reception staff were not very accommodating. But for 85 you can't really complain that much.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Oct 2008
This hotel was ideal as a one night...
This hotel was ideal as a one night stop over in London. 5 mins walk from Paddington Station so ideal in the morning for a quick return to the west. At the price (89 for a double exec room) I definitely had good value for money.<br />The bedrooms are v small and nicely appointed - but I don't need much room. The shower room was v v small - but adequate for me and very clean and well equipped. Apart from the silly but stylish sink tap that you bang your head on when you clean your teeth or wash your face! The large flat screen TV didn't work - mentioned it to the manager when I left in the morning and he offered me complimentary breakfast - seemed a fair offer but was in a rush. Staff were helpful and I would definitely stay again.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Oct 2008
A great place for the price rooms are...
A great place for the price, rooms are a little small but loaded! Nearest parking is quite a hike.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Oct 2008
Discount available via Late Rooms made this otherwise...
Discount available via Late Rooms made this otherwise expensive hotel affordable. Couldn't really see how usual room rates would offer value for money but at the price I paid, I was satisfied. Some points of note: Had to ask reception to switch off/turn down music as it was audible in our ground floor room; had to ask for remote control to TV as it was missing from room; air conditioning had been de-activated from a central location in the morning so was only operational during afternoon/evening; electrics appeared to be wired incorrectly as main light switch only activated a tiny downlight underneath a cupboard - no light switch at all would switch on the ceiling lights - and we tried the lot! There were some builder's scribblings on one of the floor tiles; a rolled up tissue wedged in the door frame of the bathroom and a wonky towel rail. Some wine/drinks were available in the room but there wasn't a price list so we didn't feel tempted. Sounds like I'm being picky? Not really, all points were minor, staff were great and price was fine. I'd recommend this hotel and would stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Oct 2008
The service and attention to detail were excellent...
The service and attention to detail were excellent. I was staying for 3 nights and had to change rooms after 1 night as my basement room was wet. The staff organised my move whilst I was out during the day and I was moved to a room even better than the one I had left. Whilst the rooms are on the small side all facilities within the rooms are excellent.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Oct 2008
The room was very small There was a...
The room was very small. There was a previous customers sock left behind the bed. When I tried to pre-book breakfast on arrival ( to save 4 per person) the man checking me would not do it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Oct 2008
Did not have food ...
Did not have food
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Oct 2008
I would stay again if I was desparate...
I would stay again if I was desparate. The room was too small to enjoy. The bathroom is so small there isn't a vanity. Just a facebowl. The decorum was nice, but the size was prohibitive.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Oct 2008
Very well appointed room - very clean modern...
Very well appointed room - very clean, modern, comfortable. The double room was great for one person, but would be a bit small for two. However this is made up by the excellent shower room, and excellent value for money for such a location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Oct 2008
Lift was not working lt br gt Room...
Lift was not working.<br />Room allocated had limited natural light.<br />Was noisy at times.<br />However overal was a very nice and welcoming hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Oct 2008
We didnt have food so i couldnt comment...
We didnt have food so i couldnt comment on that, but the room was very clean and tidely.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Oct 2008
reading previous reviews i expected a samll room...
reading previous reviews i expected a samll room and was duly obliged. rm 109. single bed. the bathroom was miniscule and i had to dry myself off in the room post shower as there was no elbow or bending room. however, the room and bathroom were very clean, and well appointed otherwise with a modern finish. the shower was hot and powerful. the air con was decent. <br />no evening meal service but plenty of restaurants/pub grub within a 2 minute walk. Breakfast was ok - 9.95 for a buffet full english.<br />its certainly not worth the full price, but at a late room rate of 70-80 pound id stay again. clean, modern and quiet. good for business trips, not for romance or families.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Oct 2008
The room was absolutely minute and for I...
The room was absolutely minute and for 139.00 I thought was very poor value. The Customer Service was lacking, communication was difficult because of language barrriers. In the room the facilities lacking and very cramped. The bathroom was nice, again though, very small. The one bedside lamp didn't work, the iron and ironing board were lent up against the wall by the tv (not in a cupboard?) I guess due to lack of space. There was no visitor/guest info in the room, no-one explained about breakfast (i believe it was meant to be included), or, even if food available. No numbers in the room to call to ask for info, no directory listings.<br />I found it very poor value and wouldn't stay here again. I stay in central London hotels regularly, at least every 2 weeks. This one has been the worst and most expensive. I will be sticking with well known names.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Oct 2008
Lift not working so quite a trek to...
Lift not working so quite a trek to third floor. Inside wardrobe was dusty, however great location and room very nice.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Oct 2008
It was a clean well enough decored though...
It was a clean, well enough decored, though small-ish room. The flat screen TV had loads of channels to keep you busy when indoors. Bathroom was clean and toiletries were very good quality. Loaction was good, just a 3mins from Edgeware Rd, plenty of buses to take you to marble Arch or Edgeware or Paddington tube stations. Plenty of food stores, and grocers about. So you can buy any necessity easily. I shall certainly stay here again.
Reviewed by Mr Jaffa; Reviewed in 05:01 13 Oct 2008
brand new therefore remains to be seen how...
brand new therefore remains to be seen how they get on, generally these place get more expensive as they build trade. breakfast must be done by a another company as they take payment separately (cheaper if you pay when you check in)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Oct 2008
I stayed at the hotel for three nights...
I stayed at the hotel for three nights and was very pleased with my time there. The first night however, we stayed in one of the smaller rooms with no external window. However, when we asked to be moved, the hotel staff was very accommodating and friendly. As no more rooms were available that night we stayed put but the day after we were upgraded to a Club room and all our luggage was moved for us by the staff. The hotel was very clean and nice as it had just been renovated. I would definitely recommend this hotel to others (and already have) as it is in a great location, the best hotel I've stayed at in London and at a very competitive price. Good work!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Oct 2008
Rooms were compact but had everything that you...
Rooms were compact but had everything that you needed and had been decorated to a high standard. The bed was just so comfortable we nearly missed our 'flight' on the London Eye the next day as we overslept! Very good value for money and, once we had found our bearings, very accessible to the bits of London that we needed to get to.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Oct 2008
The hotel has recently refurbished to a good...
The hotel has recently refurbished to a good standard. The reception staff are pleasant and helpful as are those running the attractive breakfast room.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Oct 2008
This Hotel is rated as a star status...
This Hotel is rated as a 4star status! How can this be 4 star with no public bar or restaurant facilities?<br />Very cramped corridors, small room and layout, bath taps where broken at a cost of 179 per night for this room (so we cancelled second nights stay and stayed elsehwere for less)<br />God luck to this group, to be frank, day-light robbery, poor standards in today market.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Oct 2008
I arrived late but managed to check in...
I arrived late but managed to check in quickly. Room had large screen and comfortable bed; maybe could have done with an extra pillow. Shower good. Bathroom had underfloor heating, which will very pleasant, seems to me to be a waste of electricity; buts that me being an eco-activist! I'd recommend it for anyone staying near Paddington
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Oct 2008
A quiet location a five minute walk from...
A quiet location a five minute walk from Edgware Road tube station. Although lacking in space, which I expect in London, the room was very well equipped. The groundfloor double room had iron, laptop safe, and large flatscreen TV. The bathroom although small was fitted with modern fittings. On an executive room rate, it offered complimentary chocolates, wine and extensive toiletries. Great value for one occupant. Would be cosy with two.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Oct 2008
Very good clean well equipped hotel with attentive...
Very good, clean, well equipped hotel with attentive staff. The room was average sized for London (don't expect acres of space that you don't need! The bed was comfortable, air-con efficient, bathroom was a miracle in minature but the shower was good and the underfloor heating a nice touch!
The night porter was both awake and helpful too!
I stay away a lot each year and this hotel is on my list to stay at again.
Reviewed by SCE; Reviewed in 10:04 10 Oct 2008
Arriving late at night I was then transferred...
Arriving late at night I was then transferred to another hotel (much poorer standard )in the group on the other side of town because of overbooking, a total pain! The receptionist was very helpful but little consolation really after a long journey.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Oct 2008
I needed a hotel that was near Paddington...
I needed a hotel that was near Paddington Station for an early journey on the 4th October. I got that. The hotel is a few minutes - about 5 I think - walk away. The hotel is new and therefore in very good condition. So new in fact that there were a few teething problems with my room; A leaky shower and a bag dispenser that kept falling off the wall in the bathroom, but I advised staff of this and they advised that these would be fixed and are known problems. The room I was allocated was quite simply, the smallest hotel room I have ever been in and I've been in a lot. One of those where if you open the wardrobe of bathroom door, you effectively trap yourself on one side of it. If there's two of you trying to get ready, there's a lot of "sorrys" and "excuse mes" which can be rather frought with a hangover and a train to catch. I'm sure the hotel has got bigger rooms though. There's no hotel bar either and the restaurant is more like a canteen, but as I said, I was only after a hotel that was near Paddington Station for an early journey on the 4th October... and I got that.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Oct 2008
parking needs to be sorted or discounted with...
parking needs to be sorted or discounted with the NCP Paddington
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Oct 2008
Our room was super clean with new modern...
Our room was super clean with new modern fittings, but was very small - especially given that we were told we had been upgraded to a superior room. My sister was given a disabled room, and you could only access the double bed from one side which for a 4* hotel is unacceptable! It was a bit strange for a hotel of this grading that there was no bar or mini-bar that we could see. For the 89 that we paid it was good value - but I certainly wouldn't pay the 300+ that was purported to be the regular price!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Oct 2008
The hotel was fairly conveniently located especially for...
The hotel was fairly conveniently located especially for Heathrow connections toTerminal 5. The room was very small but very modern and clean. Wireless internet and flat screen TV were a great attraction. We didnt eat breakfast there as there were plenty of places near by. Staff were very helpful and polite. There was a lift to all floors. There were cheaper places around but our internet price was the best we could find (158 pounds for 2 nights)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Oct 2008
Brand new hotel - I got a club...
Brand new hotel - I got a club, double room, for 70 for an evening. It was clean, and very spacious (for 1 person) - and was the first room I have stayed in in London that actually had a desk in that you could do some work at without having to clear all the clutter off it! Conveniently located a couple of minutes from Paddington, but far enough away to have a very quiet surroundings. Only slight downside was the external window was facing out to a very small courtyard, but it was still natural light, so really no complaints. Bathroom was on the small side, but plenty big enough for one, and the shower was excellent. Since it is new, I would imagine that there will be a lot of deals going in the next couple of months, and would highly recommend taking advantage of these.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Oct 2008
The hotel is not quite Hyde Park about...
The hotel is not quite Hyde Park about 6-700m away from Hyde Park corner, the rooms are nice, clean, well fitted however are compact!!! to say the least. The breakfast was very good, self service, I was quite supprised. The staff are very polite and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Sep 2008
Good location room very small but very clean...
Good location, room very small but very clean and well equipped. Great value for money (99)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Sep 2008
Highly recommended The room executive double was small...
Highly recommended. The room (executive double) was small but very comfortable, ideal for a short stay. The hotel has recently been refurbished to a high standard. Free wi-fi for laptops is available in reception although it didn't work too well in our rooms. There are also two desktop computers with free internet in reception. The TV remote was missing from our room on arrival but a replacement was provided within 5 minutes of my complaint - very good service. Hotel tried to charge for a number of phone calls which I hadn't made but quickly removed these items from the bill when I asked them to. We will definately use this hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Sep 2008
When I stayed it had only been open...
When I stayed it had only been open for 3 weeks - so everything was immaculate - and they had a half price offer so it was great value for money. Room very quiet. Air conditioning exceptionally powerful! Only 5 minutes walk from Paddington station so very handy.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Sep 2008
Handy hotel mins from Paddington Station Hotel was...
Handy hotel 5 mins from Paddington Station. Hotel was very clean and welcoming. The single room I had initially was small and had no curtaine (did not notice until I returned to room late at night). However, next morning I was moved and came back to a double rather than single room for the rest of my stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Sep 2008
Room was very small but had fridge microwave...
Room was very small but had fridge, microwave, safe, iron. Perfect base for a 2 night stay for our purposes: near Paddington (for travel) and Hyde Park (for an event we were attending). Good value at late rooms prices but would not have been happy with full price. Staff were very welcoming and helpful. Every thing was very clean as hotel had been open only 3 weeks at time of our stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Sep 2008
It's a good clean refurbished hotel lt br...
It's a good, clean, refurbished hotel.<br />The only negative is that the rooms are very small. Nice an quiet at the back, though.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Sep 2008
The hotel is central and walking distance between...
The hotel is central and walking distance between Marble Arch and Edgeware Road underground stations. It's in a good area so if you are out and about late at night it is very safe.<br />The hotel is very clean and contempary and the staff are very polite and professional. The rooms are well looked after and serviced daily. The bed was amazingly comfortable. I got a fantastic deal through late rooms which always adds to the experience. I would definately stay there again and would recommend the hotel to others.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Sep 2008
The only issue was the internet connectivity from...
The only issue was the internet connectivity from the hotel room apparently it was a technical issue and I could not use the internet connection during my stay (was crucial to the type of work I do) but I guess I was just unlucky this time around.<br />Thanks<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Sep 2008
The hotel on arrival was lovely and the...
The hotel on arrival was lovely and the recption was extremely modern and clean. The reception staff were friendly although the directions to our room were very vague and there were no signs for our room number as it was on a small balcony that you got to following other numbers - we asked 2 staff members that did not know where the room was either. We eventually found it and were surprised by hyow modern it was, clean, tidy and well decorated. The room and bathroom was quite small but it was comfortable enough for an overnight stay. The flat screen tv was good and had a fair selection of channels to watch. The was a nice sized wardrobe and a desk with coffee and tea and a laptop point. <br />5minute walk from paddington station and plenty of small shops and fast food restaurantson the streets near by.<br />Would definitely reccommend the hotel and would be happy to stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Sep 2008
Brilliant except that the phones AND internet all...
Brilliant, except that the phones AND internet all went down for a day - hopefully that disaster wonm't happen again. The lobby decor is annoying, but one doesn't have to look at it for long. Staff are friendly and helpful, though not quite as knowledgeable as an out-of-towner might wish.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Sep 2008
We booked a club room which was modern...
We booked a club room which was modern and clean. A nice touch was a free half bottle of wine. Staff were friendly and we could leave our bag before check in and after check out. Close to Paddington tube and within walking distance of Marylebone station.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Sep 2008
The rooms in this hotel are very small...
The rooms in this hotel are very small! You can barely move around in the room. My room was actually within the hotel, which does not have any Windows that go outside, only out to the hotel corridors. So that meant no fresh air, and as you can imagine with the rooms being very small, it got very warm!! They do have Air Conditioning in the room, but when you switch on, it turns the room ice cold, and the thermostat is difficult to work. However, the room is very nice and modern with a great LCD TV. It has about 55 Channels too, so you cant get bored easily.<br />The Gym is very small indeed, just like the rooms!It only has 3 Machines, a Treadmill, Cross Trainer and Bike.<br />I would stay here for maybe a night or 2 at a push, but if you hate being in small spaces, this is definately for you!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Sep 2008
hotel advertises itself as and I booked an...
hotel advertises itself as 4* and I booked an exec room - however room one of the smallest I have ever stayed in - breakfast set up reminds me of a poor economy hotel!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Sep 2008
This hotel was clean and located close to...
This hotel was clean and located close to Edgware Rd, Marble Arch, Paddington.<br />The hotel offers a gym, but all i could find was a room with 3 pieces of cardio vascular equipment. There was no multi-gym or free weights.<br />Room was a bit small but had all the mod-cons.<br />Would stay here again, as a last alternative.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Sep 2008
I had a three night business stay and...
I had a three night business stay and was very happy with my Deluxe Double at under 100 per night. I believe they redecorated recently and it shows - very clean and tidy. The room was ample and had a desk, chairs, good wardrope space, tea/coffee and a mini fridge. Plenty of freeview channels to watch and the air-con was a welcome addition. The shower room was a little small but not uncomfortably so - excellent power shower, very stable water temperature and pressure. I found the staff helpful and friendly but they failed to get my wireless network operating which was a lsight annoyance having expected its use (kept dropping every 5 minutes for about 10 minutes). On food I was dining out each of the nights and started early each day so never ate in the hotel. Local shops on Edgeware Road only 5 minutes walk for Sommerfield fruit, water, wine - handy.<br />Both Edware and Paddington tube stations were within 5 minutes walk also - very convenient.<br />No downside fo rthe money paid and will stay again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Sep 2008
When I arrived at pm they had quot...
When I arrived at 11:30pm, they had "lost" my booking despite my printed confirmation. First it was blamed on late rooms, then it turned out that someone in the hotel's "reservations team" had made a reservation for 2009 instead of 2008. Half an hour later, they made another booking for me and informed me that I could pay 29 more than the price I booked for. I insisted on the late rooms price and they finally gave me a key. It then took 3 trips up and down the elevator (with someone from the hotel) and the night manager for them to FIND my room. They actually spent 20 minutes trying to locate it!!! No wonder, it was at the back of the hotel up 2 sets of stairs and had no window to the outside. BEWARE before you book, you will encounter extreme incompetence. Pity - because it looks nice and the bed was great once I finally got to it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Sep 2008
The only problem for us were the fire...
The only problem for us, were the fire doors just outside our room (309). Every time someone went in or out of these doors, they made a very loud banging noise which woke us up several times in the night. I did mention it to a staff member, but not at the front desk. They need to be fitted with pads of some kind to prevent this banging. This is why I shall not stay here again and/or recommend the hotel to a friend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Sep 2008
Not at Hyde Park but in busy area...
Not at Hyde Park but in busy area
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Sep 2008
Just opened so I think we were subject...
Just opened so I think we were subject to a few teething problems. Paid the extra for a luxury room and was given a non luxury room - complained and they moved us and gave us half a bottle of wine to say sorry. Some of the things included on the laterooms room description were not included in this room - robes being one example.<br />Was then asked to pay for breakfast - i told them it was inclusive and had to produce my late rooms confirmation email to prove this. They took a copy and said that was OK but I would have liked to have eaten it in peace without being asked to sign for it midway through, then have a member of staff ask me again whilst brandishing here list of rooms at me.<br />Staff slightly abrupt and directed us wrong way to tube station.<br />Breakfast room was not busy (and decorated in a very sterile fashion) and hot food had oboviously been out a while and was therefore not very hot.<br />Room was nice - decent size for London. But similar available for same price on laterooms so would probably try somewhere else next time.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Sep 2008
I had a double room which was small...
I had a double room which was small and compact, but immaculately clean and obviously recently refurbished. Modern bathroom fittings with toiletries, wide screen tv. Very smart but small but perfectly fine for an overnight stay. Did not eat at the hotel or use any other facilities.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Aug 2008
The hotel had just opened when we stayed...
The hotel had just opened when we stayed so was probably undergoing some teething problems. I had no towel in my room, which I only noticed as I got back to my hotel room after midnight and I had to be up early the next morning. It took them quite a while to bring the towel up. But the hotel is great value for money considering its location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Aug 2008
nightmare to find only been open for days...
nightmare to find only been open for 2 days and no one in london had heard of it! workmen were still painting the corridors which wasnt good. stayed in room 801 next door to the kitchen which is noisy at 6 15 in the morning when i was woken up so try and avoid that room. we asked to be moved but the hotel was full. other than this it was a loverly hotel and the room was amazing. probably will stay there again when its properly finished
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Aug 2008
Very friendly staff on arrival - arrived early...
Very friendly staff on arrival - arrived early so room wasn't ready but vey quick to offer to hold luggage. Room was very small but very clean and decent decor. This was the first day the hotel was open for these owners and some refurbishment work was still ongoing - nothing major. There were a couple of teething problems - no remote for TV (very quickly remedied) room not serviced after 1st night, therefore tea and milk not replenished. When we arrived back to room late evening it took some time for the reception staff to locate the tea replenishments but they had run out of milk, I remedied this myself by walking 2 mins to shop round corner. Overall I am sure they will overcome these few minor problems and it will be a decent place to stay for a couple of nights.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Aug 2008
Room are very small ...
Room are very small
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Aug 2008
Apparently when we stayed here the hotel had...
Apparently when we stayed here the hotel had only just opened and although it has the potential to be a very nice hotel it was certainly not ready for the public. We paid in good faith for a room that had a widescreen TV that was not functioning at all. We had to go down to reception (the phone in our room wasn't working) and were assured that someone would be down to look at it in 10 minutes. No such person ever arrived. We had to wait 15 minutes to check in as it was. Having said that, we complained at reception the following morning and were given 2 complimentary cooked breakfasts. Perhaps with time, it will be truly ready!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Aug 2008
As a frequent visitor to London and a...
As a frequent visitor to London and a frequent traveller , I would have to say that my 5 week stay here was excellent in this hotel.
I found the staff to be friendly and overall trustworthy, given I used this as a base and did 2 trips away.
It is what you make of it yourself, and although not having all the 5 star facilities available, the location and proximity to tube, bus etc is the first consideration to be made should guests be coming to London for short stays and sightseeing.
I found the breakfast to be good, rooms to be serviced very well, with attention given to details.
As I read previous comments made by others, I wonder what was wrong with their bed...mine was fine...very comfortable.
On a final note , the 24 hour reception is very important for security reasons
particularly if travelling on your own.
I most certainly would stay again on my next visit here..and so would my friends who visited me here.
Well done!!!!! Keep up your most admirable standard..many thanks Esther Kahn _ Melbourne Australia xx
Reviewed by ESTHER KAHN; Reviewed in 05:06 27 Jan 2007
Great value for money Eastern european staff were...
Great value for money. Eastern european staff were helpful but some were unfamiliar with London. Place was clean. Well located. One tip - take a bottle of brandy thru duty free, so you sleep well!
Reviewed by Andy; Reviewed in 01:43 16 Dec 2005
Rooms very small but clean location was good...
Rooms very small, but clean.
location was good.
Reviewed by Adams; Reviewed in 09:00 18 Jul 2005
Clean and pleasant room if a bit small...
Clean and pleasant room, if a bit small. Overall, excellent value. Includes a good breakfast, Would certainly stay again.
Reviewed by Lawrence; Reviewed in 08:17 3 Mar 2005
Breakfast was really nice Full English breakfast includes...
Breakfast was really nice, Full English breakfast includes bacon, egg, sausage, mashrooms and tomatos, and was the best for three hotels I've stayed in London.
The room was clean and staff are friendly.
Reviewed by Ayumi; Reviewed in 03:53 14 Sep 2003
Small room uncomfortable bed twin room It's clean...
Small room, uncomfortable bed (twin room). It's clean, good location. However breakfast is only served til 9.
Reviewed by Marie; Reviewed in 11:03 3 Sep 2003
I am quite surprised at the low ratings...
I am quite surprised at the low ratings and I stayed there six days. The bed was on the hard side but it did not bother me -- I slept well.
They must have improved the breakfast because I found it to be very good.
I would go back to this hotel -- excellent value, clean, comfortable and pleasant.
Reviewed by Vince G; Reviewed in 07:17 23 May 2003
Very friendly staff The room was basic but...
Very friendly staff. The room was basic but had everything we needed for a short stay. The breakfast was average, portion could have been a bit bigger.
Reviewed by N Yarham; Reviewed in 11:17 2 Mar 2003
Excellent value for money and very helpful staff...
Excellent value for money and very helpful staff. Couldn't have been more efficient. The room was small but had everything I needed and was very clean.
Reviewed by Aylene; Reviewed in 11:25 27 Jan 2003
Good breakfast and friendly staff but the bed...
Good breakfast and friendly staff, but the bed was horrible !!!
Reviewed by Bjørn Jonassen; Reviewed in 09:37 2 Dec 2002
Lovely room bar and restaurant and friendly staff...
Lovely room, bar, and restaurant, and friendly staff.
Breakfast was a bit poor, but what do you expect for £50. What a good deal I recieved online.
Would consider staying at the hotel again on my next vist to London.
Reviewed by Mrs Holloway; Reviewed in 03:16 3 Feb 2002
Very nice hotel very helpful and friendly staff...
Very nice hotel, very helpful and friendly staff.
Hotel is not far from Oxford street thanks very much to the Royal Sussex hotel you made are weekend great!
Reviewed by Miss Lunt; Reviewed in 06:51 1 Jan 2002
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