Shaftesbury Hyde Park Hotel Reviews

Seemed a little pricey for the amount paid on laterooms, let alone the stratospheric 'standard' rate. Nothing particularly wrong, but I have stayed in many better places around Paddington for cheaper. I don't believe for a moment anyone would pay the rates advertised as 'standard', or if they did they would be sorely disappointed.

Good location for Paddington Station. No problems encountered. A little noisy at night but as would be expected in a central London area.

The stay at this hotel was a contrast. Overall great but spoiled by noisy people in other rooms, late night noise and very thin walls and floors.

No Comment Left

Room small, but well furnished and more than adequate for a couple of nights. Good value for money for the location; a few minutes walk from Paddington. Staff friendly and helpful. Breakfast was extra, but a good selection available (continental was £10.)

Easy walk from Paddington to hotel, arrived early for check in but was allowed the room straight away. Pleasantly surprised with size and quality of the room. Didn't have food so can't comment, staff very friendly.

The room was a bit small, and very hot, even with the air con on..... But we didnt spend that much time in the hotel, so we could put up with that for a few days. The room was clean and the staff were friendly and helpful. We would stay there again, not far from the station and we found some nice places to eat.

Very well presented and cosy room. Great location and excellent value for money.

Helpful staff,clean & would recommend this hotel to others. close to paddington train station.

Good quality room , however on the small end of the scale. This was not too much of an issue though because of the additional space on the mezzanine floor which is a nice touch. We had an issue with a broken light switch but the management did all they could at the time to remedy the situation and were fair in resolution. I would stay there again.

First time I've stayed here and will stay again. The room was clean and well appointed, if a little small. The staff were very friendly and helpful. It is outside the London congestion zone but the parking is quite limited. Very close to Paddington station.

Very convenient location, well within walking distance from London Paddington. If you need to get to Heathrow, it's a very good place to stay.
It was a very clean room and was very nicely decorated with a good sized HD TV in the room.
However, there is very little room in there. It was quite small, so if you have a lot of baggage, it is not ideal.

Very clean and comfortable .Bit disappointed the bar was closed at 11pm.Can't comment on food as I didn't eat at the hotel.

Booked a double delux room, the room was tiny on the 7th floor which you had to access by
a lift to the sixth floor and then stairs the rest. Hotel was was excellant as regard cleanliness,and nice 32in LCD TV in the room. Hotel althought was hard to find as it is called Park Grand Hotel at the front. Would have no problem staying here again.

I pleasant newly refurbed place. As a single room was booked I found myself pushed up to the attic. The room was clean and fairly new looking. An uncomfortable night as the duvet barely covered the single bed. I could not get the TV to work and the air con was a mystery to me. I will stay again but will book a double room next time in the hope i will get some sleep.

A good mid-level London Hotel. Comfortable bed, controllable room temperature, tiny bathroom but excellent shower. Quiet because it was 6th floor at the back but didn't have double glazed windows but did have a lift. This was a club room so probably worth paying the extra for better location and reasonable room size.

Fresh carnations every day, now that was unusual and thoughtful and added a personal touch. good linen and curtains. lighting well thought out. liked that i could have brought the laptop, will do so next time. overall good experience and very good value for money

Very impressed with room and service!

The hotel has changed its name and therefore was very difficult to locate - apart from this it was a pleasant stay

Hotel had been refurbished but had skimped in areas they shouldnt have. The room was fitted out with a lovely bed but room was very small for a double, leaving little space for bags. The ensuite was very modern but was so small you couldnt stand in front of the mirror and there was nowhere to put toilet bags.
Breakfast was expensive at £12.00 each but the food served was excellent.

We stayed for one night in this hotel. Service was very well. We could leave our luggage next day untill 11PM, what was important because of sight seeing and a theather visit in the evening, before we left London with friends. Very good breakfast. Small minor issue: a light knob needed some service and temperature was relatively high in the room, so I had to switch the airco completely off. A proper manual would have been nice. But all in all we had a pleasant stay and a next time we would probably choose for the same hotel.

Looking for a hotel in London for one night I found this discounted from £320 to £75 for a Deluxe Double room. If this is deluxe double room, goodness only know what an ordinary one is like. It was tiny. Swinging the proverbial cat would only be possible if it was a midget. The service at the front desk was surly at best. Checking out I only received a grunt from the clerk, no smile or even eye contact. As a one off this was barely ok, I wouldn't stay here again. The only saving grace was that it was within 5 minutes walk of Paddington Station.

Excellent Hotel at this price.

Just a 5 minute walk from Paddington station, nicely appointed, freshly refurbished, clean rooms at a good price for London. Staff very friendly and polite. A great stay overall. Rooms a bit small, particularly with the 40 inch TV on the wall opposite the bed. But I felt so much more appreciated as a guest than in most London hotels; recommended

No Comment Left

I have stayed at this location before and again an happy to say they offered excellent service. It's a good location that's easy for access to / from Paddington Station. The staff have the right attitude and are a pleasure to speak to.

Everything was perfect apart from the size of the room. A twin room it was not!
There was a 5 inch space between the beds and one was tight against the wall, making it impossible to access the inner bed from either side. My son had to climb from the bottom of the bed - a feat that would be very difficult for an elderly or disabled person.
The Breakfast was very nice but at £15 - way too much

Staff at the hotel were very pleasant and professional.
The hotel was extremely well situated for exploring central London.
Value of booking through Late Rooms was excellent - the perfect combination for a successful marriage proposal - thank you

We were very disappointed with our room at this hotel. It was way too small. You had to squeeze your way through a tiny gap at the bottom of the bed or climb over it to get in. We had an iron and ironing board on one side of the bed as there was nowhere else to put it. There was one tiny wardrobe with not enough space for one person's clothes let alone two. There were no drawers and nowhere to store a suitcase. You had to squeeze onto the toilet and couldn't move once you were there. The only plus side was that the room was clean. The breakfast was cold and not enjoyable at all. We certainly wouldn't stay here again and would never recommend it to others.

Convenient, comfortable. efficient check in. Would stay again

Awesome hotel! Definately stay at again, staff were nice and room was great. Really clean and they upgraded us for free to a club room which has a bedroom and living room across 2 floors! Great stay :)

Hotel perfect for our needs. Easy access to the city and transport. Hotel room very cold with a lot of condensation on window.

Nice hotel, felt safe, friendly reception staff. Next to Paddington tube. Lovely room great value for money. Air con was a bit of a faff on. We paid £45.00 per night but would have paid more for the hotel. Would recommend as we really enjoyed our stay, and even just being able to sit in our room and watch tv was a lovely treat.

Overall the stay at the shaftsbury was a good one, we had a good sized room and a very comfortable bed, also the shower was humongous and washing condiments were lovely. we only had single glazed windows and the heating did not work so it was a very cold night late January. but as we were happy with the room we did not make a fuss for fear of downgrading. the staff were very welcoming and happy to help.

No way should this be rated as a four star hotel. The room and bathroom were tiny. The desk was worn out. The window was draughty. The shower was cold on two occasions. The bedspread was stained and grubby. A good location though.

We only spent one night at this hotel,but was made to feel welcome and had a grate service by staff.the breakfast was lovely ,hope to come back one day soon.

A small but pleasant executive room on two floors, but the bedroom floor and bathroom were very compact. Layout strange for business use - with desk & chair etc on a different floor to the internet access point, so not workable for business use. Could be easily solved by making wireless available in rooms or by moving the internet access point. Good value for money in London and close to railway station and restaurants in Notting Hill.

Was originally allocated a room on 6th floor but lift out of action so relocated to ground floor. Room spacious but noisy in early morning, located behind reception area and must have been near kitchen. Good location for Paddington and Lancaster Gate Tube Stations.

Good value.clean. Good shower. Very close to paddington

The hotel was lovely and really well placed for central London. All the staff were really friendly and helpful.