I booked Ryder Street Chambers through Hotels-London and it seems like almost immediately I got an email from Ian Macintyre. And it wasn\'t a computer generated blah blah like you get from a hotel, it was personal from him to me. I returned the email with a few questions about things to do in the area and within 15-20 minutes Ian called me on my cell phone to chat. He gave me a couple of pubs to visit, some dining, some shows and referred me to Airport Executive, a very reasonable company, to provide transport from Heathrow to Ryder Street. He also told me that because it was Christmas week he would not be at Ryder Street during our stay but that Irene would be and gave us her email and mobile. Traveling from the US to Heathrow with my somewhat fussy wife I started thinking with preliminary service this good I hope the place isn\'t a dump. When we arrived, we found the contrary. The rooms were spacious, clean, the beds were comfortable and it was in a great location for us, and my fussy wife was very happy. The next morning - we checked in rather late - Irene payed us a visit to make sure everything was to our liking and found us a few more dining spots. Highly recommended because it\'s reasonably priced with a good location and the service was amazing. Thanks Ian and Irene.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly