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Rose Court Hotel Reviews

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Overall Rating

3
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
44%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Rose Court Hotel out of 5 Customer Rating

Was ok for money but into days age of expectations it was not what I expected.

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Reviewed by Philip Rawlinson From Dukinfield, England Who stayed in January 2012

 Rose Court Hotel out of 5 Customer Rating
Great for the price

The room was warm and clean but a bit shabby. But for the price it was excellent value. I'd be happy to stay there again.

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Reviewed by R Chipperfield From England Who stayed in December 2011

 Rose Court Hotel out of 5 Customer Rating
Pleasantly surprised

Wasn't expecting much from a 2* hotel but was pleasantly surprised with our room. It was an old building with tall ceiling and windows with decorative walls which gave it some luxury. The carpet and covers were a bit dated and the paint was peeling but I suppose it looked vintage.. The bathroom was modern and clean and so were the bed sheets. The traffic was a bit noisy outside but was quiet at night with no disturbances from neighbours. The was an old small lift but didn't really need at as we didn't have much luggage as only staying one night. The hotel is very close to the centre of London and small walk from tube station. There is a small supermarket on the same road but a bit expensive, but there is a tesco a few roads away which is cheaper. Overall, good place to stay after a night out, would stay there again.

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Reviewed by J Gregory From England Who stayed in October 2011

 Rose Court Hotel out of 5 Customer Rating
Do not stay there!

They take you money off you as soon as you get to the hotel, you wouldn't pay for the rooms otherwise. I was left feeling robbed and spent most my time wishing i had paid a little more for a better hotel.

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Reviewed by M Watson From England Who stayed in October 2011

 Rose Court Hotel out of 5 Customer Rating
Less than basic

On arriving it was very strange to find we had to pay the full amount up front. After seeing the first room it was not surprising and designed to make it very difficult to leave. The Hotel was not clean. The first room we were offered had no proper window, it only had a skylight type window. The room smelled of dampness. My wife has asthma and could not stay in a room like that. We were moved to another room at the top which was a bit better,my wife could stand on my tiptoes to look out of the window!! The banisters had spindles missing and the paper on the hallway was dirty. The extractor fan in the bathroom looked as if it hadn't been cleaned in years. It also has no timer so it went off immediately that the light was turned off. The Staff didn't acknowledge you on the way in the door and couldn't help when we asked them about Congestion Charges. The lounge area was dirty and had people's cases lying on the floor. I think this place has major safety issues that need to be addressed. I'm not even sure it would pass the fire regulations. I would not recommend this place to anybody.

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Reviewed by David C From Scotland Who stayed in October 2011

 Rose Court Hotel out of 5 Customer Rating
Rose Court Hotel

Hotel was dirty and tired. The breakfast facilities lacking and I was far from convinced anything was clean. Staff were vague, at best, unapproachable and constantly seemed more interested about talking to friends on the phone or browsing the internet.
Room quality was poor. The bathrooms were barely clean. My room smelt of stale cigarette smoke, whilst the corridors smelt of warm cheese!
The worst hotel I've ever stayed in!

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Reviewed by M Burley2 From England Who stayed in September 2011

 Rose Court Hotel out of 5 Customer Rating
Centrally Located

Location wise is ideal, close to Marble Arch where transport services and shopping is easily accessible. No air condition in room only provided with fan, not sure whether it is sufficient in summer. Appreciate if breakfast to include egg (half boiled, scramble etc.)

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Reviewed by Abd Shukur Hussain From Malaysia Who stayed in September 2011

 Rose Court Hotel out of 5 Customer Rating
Really nice staff in a really nice location

Very basic accomodation - but I cannot fault it. It perhaps needs updating - but it was of reasonable price for our Capital and a happy place to be. People smile at this hotel and deal with your needs immediately. So first class service all round. That to us is more important than a decorated wall or matching rug. Plenty of tea and coffee in your room. It feels homely and luxurious in ways that are not superficial. From the cracking comfy bed and a great tv to the hair dryer and electric heater you can actually operate than in some hotels. And love the fan on the ceiling. Thank you all. would definitely stay again!!! Really close location to shops and Marble Arch and surrounded by some fab restaurants xxxx Left suitcases on day of departure in lounge and staff were more than happy to oblige. Marvellous!!!!

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Reviewed by Thomas Cuddeford From Wolverhampton, England Who stayed in September 2011

 Rose Court Hotel out of 5 Customer Rating
Well placed

(I am writing on behalf of a my friends who do not write English.) THe hotel was clean but rather shabby and not being very sensitive to it's fine building. The beds were comfortable and we slept well although the heating was rather too hot. The continental breakfast was adequate for us but perhaps not for those who expect a good variety or an English breakfast. The staff were friendly and helpful. I would highly recommend it's excellent location within a few minutes walk from Marble Arch, Hyde Park and Oxford Street.

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Reviewed by R Outram From London, England Who stayed in July 2011

 Rose Court Hotel out of 5 Customer Rating
Rose court london

Nice freindly staff, quite clean. had a single room (208) and paid £96. small room with very small old portable television, a couple of english channels, but mostly foriegn and not tuned in properly so very poor reception and colours.
breakfast served in clean area, but just orange juice, cornflakes and toast and tea/coffee. anything else you pay for on top of room price

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Customer Service Quality of Room Quality of Food
 
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Reviewed by W Baird From St Helens, England Who stayed in July 2011

WHAT DID THE BEST REVIEW SAY?

The room was warm and clean but a bit shabby. But for the price it was excellent value. I'd be happy to stay there again. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 3 out of 5 Reviewed by R Chipperfield
From England
Who stayed in December 2011

WHAT DID THE WORST REVIEW SAY?

On arriving it was very strange to find we had to pay the full amount up front. After seeing the first room it was not surprising and designed to make it very difficult to leave. The Hotel was not clean. The first room we were offered had no proper window, it only had a skylight type window. The room smelled of dampness. My wife has asthma and could not stay in a room like that. We were moved to another room at the top which was a bit better,my wife could stand on my tiptoes to look out of the window!! The banisters had spindles missing and the paper on the hallway was dirty. The extractor fan in the bathroom looked as if it hadn't been cleaned in years. It also has no timer so it went off immediately that the light was turned off. The Staff didn't acknowledge you on the way in the door and couldn't help when we asked them about Congestion Charges. The lounge area was dirty and had people's cases lying on the floor. I think this place has major safety issues that need to be addressed. I'm not even sure it would pass the fire regulations. I would not recommend this place to anybody. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by David C
From David C
Who stayed in October 2011
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