Ramada London Gatwick Reviews

When I turned back the duvets of my twin beds, one bedsheet had holes and the other had many stains

Staff very courteous and friendly. Hotel very clean. I found the room a bit dull but that's my personal taste. Some complementary water would be nice as the bar and resteraunt expensive for what you get. Location is good for the airport but little or no scope to venture out on foot.
Final bill was incorrect but quickly put right.
The bus service to the airport is prompt but hotel is first stop so its a long ride for what is a very short distance. Only took the bus once and for a few pounds more took cabs thereafter.
Hotel had a good offer on combined TV/Internet package.

The room was basic but clean and although the food was perfectly acceptable I thought it was very expensive for what it was.

Extremely please with the hotel and its staff from check in in to check out was a excellent experience

Room OK but bathroom really pathetic with toilet in minute corner (this was supposed to be a disabled room) and access very awkward.

This is the second time in the last few weeks I have stayed here. And the second time they have had no hot water in the morning. The most recent no water at all in room. Yes they knocked some money off the bill, but they must get this sorted. The food is ok if you stick to Burgers and Curry. The restaurant staff are bored and make no eye contact. I get better service at Mc Donalds, avoid the Lamb its as tough as old boots.

Food was expensive for what it was. For "ding" cookery I don't want to pay what they charge. Also over £4 a pint. Online it stated that their breakfast was £5 cheaper if booked in advance. This was incorrect.
Typical airport hotel.
Room was very nice though.

When we initially pulled up at the hotel I thought there had been a mistake because neither myself or my husband could believe how nice it looked considering we paid so little (£65 for a night). The hotel foyer itself is very impressive and the staff are very friendly and helpful arranging a taxi and wake up call and printing boarding passes for us which was handy. The room was a good size as was the bathroom and the facilities in the room were good. We got room service which ended up costing us more than the room (!) and was very nice and arrived quickly. A recurring issue for us is small beds in hotel rooms as my husband is very tall but this one wasn't too bad. All in all I would and have recommended this hotel to friends

No record of booking from late rooms, blamed late rooms?
Accepted paper copy of late rooms booking and price,
see return airport stop

Apart from putting me in a single bed when i booked a double what i did not find very comfortable because of my illness i thought the hotel and staff were 1 of the nicess hotels i have stayed in and would deffernitly return ..