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Ramada Hotel and Suites Reviews
Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property
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Showing 52 reviews - Most recent listed first
What a wonderful weekend We arrived late afternoon...
What a wonderful weekend. We arrived late afternoon and there were still plenty of car parking spaces so we were able to park the car for free during our stay which is always a bonus in London. Upon our arrival to our surprise and pleasure we were immediately upgraded free of charge to a suite, it was truely superb. The lounge area had floor to ceiling windows with a panoramic view of the Thames and O2 and to make the ambiance complete the weather was divine. The room was very clean, spacious and quiet! Couldn't have asked for more. Even when we experienced a little difficulty with the safe, it had forgotten our code and we couldn't gain entry, the hotel maintenance arrived immediately and swiftly resolved the problem. During breakfast the next morning we arrived quite late as we were told it would be served until 11.30, however they were having some maintenance done and had to close at 11.00 never the less the staff were still very accommodating and arranged for some extra food for us as there was little left and they even let us eat outside as the weather was so beautiful even though they said they do not normally allow it because of fly problems. Would definately recommend, everyone extremely friendly and helpful and it all contributed to us having a perfect weekend escape. The location is ideal for O2 and you can catch the light railway just up the road which connects you to the tube network. Hope you enjoy your stay as much as we did.
Reviewed by Tracey S; Reviewed in May 2010
What a wonderful weekend. We arrived late afternoon and there were still plenty of car parking spaces so we were able to park the car for free during our stay which is always a bonus in London. Upon our arrival to our surprise and pleasure we were immediately upgraded free of charge to a suite, it was truely superb. The lounge area had floor to ceiling windows with a panoramic view of the Thames and O2 and to make the ambiance complete the weather was divine. The room was very clean, spacious and quiet! Couldn't have asked for more. Even when we experienced a little difficulty with the safe, it had forgotten our code and we couldn't gain entry, the hotel maintenance arrived immediately and swiftly resolved the problem. During breakfast the next morning we arrived quite late as we were told it would be served until 11.30, however they were having some maintenance done and had to close at 11.00 never the less the staff were still very accommodating and arranged for some extra food for us as there was little left and they even let us eat outside as the weather was so beautiful even though they said they do not normally allow it because of fly problems. Would definately recommend, everyone extremely friendly and helpful and it all contributed to us having a perfect weekend escape. The location is ideal for O2 and you can catch the light railway just up the road which connects you to the tube network. Hope you enjoy your stay as much as we did.
Reviewed by Tracey S; Reviewed in May 2010
We booked this hotel as it was close...
We booked this hotel as it was close to the O2 and we were supposed to be going to a concert there but got let down on the tickets the day before. Instead we booked a West End show at the last minute and were a bit concerned that under the circumstances the hotel was a long way away from where we were now going! No problem though as there are very good, easy rail links to central London and we were in the West End within 45 minutes. The hotel was very clean and modern and had a good location right on the Thames even if the area is a bit 'industrial' and still undergoing re-generation. A good stop-over hotel for a night or two if visiting London and great value for money as we got a half-price offer and then found when we checked in that we had been upgraded to a suite free of charge! A hotel nearer the city would have cost the earth for the same level of comfort so I would recommend this hotel to anyone as an economical 'base' for a city visit.
Reviewed by K Buckingham; Reviewed in May 2010
We booked this hotel as it was close to the O2 and we were supposed to be going to a concert there but got let down on the tickets the day before. Instead we booked a West End show at the last minute and were a bit concerned that under the circumstances the hotel was a long way away from where we were now going! No problem though as there are very good, easy rail links to central London and we were in the West End within 45 minutes. The hotel was very clean and modern and had a good location right on the Thames even if the area is a bit 'industrial' and still undergoing re-generation. A good stop-over hotel for a night or two if visiting London and great value for money as we got a half-price offer and then found when we checked in that we had been upgraded to a suite free of charge! A hotel nearer the city would have cost the earth for the same level of comfort so I would recommend this hotel to anyone as an economical 'base' for a city visit.
Reviewed by K Buckingham; Reviewed in May 2010
hotel was good but we had a night...
hotel was good but we had a night out at th 02 a was led to belive that the hotel was in walking distance but it cost us £25 each way no a happy bunny as always in london was abit of a rip off
Reviewed by t Butlin; Reviewed in May 2010
hotel was good but we had a night out at th 02 a was led to belive that the hotel was in walking distance but it cost us £25 each way no a happy bunny as always in london was abit of a rip off
Reviewed by t Butlin; Reviewed in May 2010
We decided to book a suite in this...
We decided to book a suite in this hotel as we were away for the weekend with the family and it was the most cost effective way of doing it.There was a sofa bed for the children which was quite comfortable but not suitable for more than a couple of nights. The fact there was a small kitchen area with fridge was a bonus.I certainly would not pay full price for this but at £130 a night for 4 of us it was a good last minute solution.To be wary of the restaurant as the service is really quite slow even when not overly busy and the food is ok but quite expensive for what it is. The desserts were appalling and obviously pre-bought. My small square of Tiramisu cost £6.50, had the most revolting taste (certainly not coffee!) and you could bounce your spoon of the mascarpone custard it was so firm. My husband had a bread and butter pudding which again was awful. We did complain and we were refunded, to their credit they removed the Tiramisu from the menu ( I fear ours was not the first complaint!)Overall it suited our requirements which was to be near the Excel Centre so no major complaints.
Reviewed by Amy C; Reviewed in Apr 2010
We decided to book a suite in this hotel as we were away for the weekend with the family and it was the most cost effective way of doing it.There was a sofa bed for the children which was quite comfortable but not suitable for more than a couple of nights. The fact there was a small kitchen area with fridge was a bonus.I certainly would not pay full price for this but at £130 a night for 4 of us it was a good last minute solution.To be wary of the restaurant as the service is really quite slow even when not overly busy and the food is ok but quite expensive for what it is. The desserts were appalling and obviously pre-bought. My small square of Tiramisu cost £6.50, had the most revolting taste (certainly not coffee!) and you could bounce your spoon of the mascarpone custard it was so firm. My husband had a bread and butter pudding which again was awful. We did complain and we were refunded, to their credit they removed the Tiramisu from the menu ( I fear ours was not the first complaint!)Overall it suited our requirements which was to be near the Excel Centre so no major complaints.
Reviewed by Amy C; Reviewed in Apr 2010
We arrived early and even though check in...
We arrived early and even though check in time was at 1400hrs, we were pleased when the staff allocated us another room. Very convenient as we would not have checked in until after 1800hrs otherwise. The only downside to our accommodation was the location. We were visiting the O2 arena and chose the hotel because of it's distance to and from the venue. It was a little disappointing to find that O2 was not within walking distnce (1.5 miles), however, it did not stop us from having a great time. There was parking at reasonable rates.
Reviewed by M Maguire; Reviewed in Apr 2010
We arrived early and even though check in time was at 1400hrs, we were pleased when the staff allocated us another room. Very convenient as we would not have checked in until after 1800hrs otherwise. The only downside to our accommodation was the location. We were visiting the O2 arena and chose the hotel because of it's distance to and from the venue. It was a little disappointing to find that O2 was not within walking distnce (1.5 miles), however, it did not stop us from having a great time. There was parking at reasonable rates.
Reviewed by M Maguire; Reviewed in Apr 2010
We were visiting London with our year old...
We were visiting London with our 7 year old daughter. Although a double room with a sofa-bed seemed a good option, once our daughter went to bed we could not watch TV, chat or read very effectively as all but a very small bedside light had to be off. I did go down to the bar on a couple of evenings as my wife was happy to turn in early. The bar is very comfortable and there is always someone to talk to if you are on your own.It would be worth paying the extra for a small suite if you have young children and want to stay up later.Children do not pay for breakfast, which was a good thing as two full English breakfasts were £25.00. We did not eat in the restaurant as the menu did not appear very child friendly.It is a bit far from the centre of London, about an hour from Prince Albert (DLR) to South Kensington station. My daughter saw the train as part of the adventure, so it was not too bad. A quick tip if you want very cheap Chinese food for all the family. Try the Wong Kei, Wardour Street, London, W1D 6PY. It looks pretty shabby, but check out the amount of Chinese faces in there, they know best! I hadn't been for 15 years but it was just as good. We stuffed ourselves for less than £30 on three evenings, and that was with beer and coke too.
Reviewed by L Jones; Reviewed in Apr 2010
We were visiting London with our 7 year old daughter. Although a double room with a sofa-bed seemed a good option, once our daughter went to bed we could not watch TV, chat or read very effectively as all but a very small bedside light had to be off. I did go down to the bar on a couple of evenings as my wife was happy to turn in early. The bar is very comfortable and there is always someone to talk to if you are on your own.It would be worth paying the extra for a small suite if you have young children and want to stay up later.Children do not pay for breakfast, which was a good thing as two full English breakfasts were £25.00. We did not eat in the restaurant as the menu did not appear very child friendly.It is a bit far from the centre of London, about an hour from Prince Albert (DLR) to South Kensington station. My daughter saw the train as part of the adventure, so it was not too bad. A quick tip if you want very cheap Chinese food for all the family. Try the Wong Kei, Wardour Street, London, W1D 6PY. It looks pretty shabby, but check out the amount of Chinese faces in there, they know best! I hadn't been for 15 years but it was just as good. We stuffed ourselves for less than £30 on three evenings, and that was with beer and coke too.
Reviewed by L Jones; Reviewed in Apr 2010
We stayed for nights during the Easter holidays...
We stayed for 2 nights during the Easter holidays, access into the City was easy, Docklands Light Railway less than 5 minutes walk. We booked a Family Suite, which gave an extra room for our daughter, there was also a small kitchenette area, with fridge, microwave and tea & coffee making facilities. Overall excellent hotel, we would use again.
Reviewed by S Gale; Reviewed in Apr 2010
We stayed for 2 nights during the Easter holidays, access into the City was easy, Docklands Light Railway less than 5 minutes walk. We booked a Family Suite, which gave an extra room for our daughter, there was also a small kitchenette area, with fridge, microwave and tea & coffee making facilities. Overall excellent hotel, we would use again.
Reviewed by S Gale; Reviewed in Apr 2010
Satisfactory accomodation for discount price paid and based...
Satisfactory accomodation for discount price paid and based on only one nights stay, but would have been unhappy to pay undiscounted amount due to general poor quality of suite, which generally needed redecoration (part of ceiling falling down, toilet door didn't lock, one light not working, etc).Outside of room the rest of the hotel looked very nice and breakfast was excellent!
Reviewed by Mike Gilbert; Reviewed in Apr 2010
Satisfactory accomodation for discount price paid and based on only one nights stay, but would have been unhappy to pay undiscounted amount due to general poor quality of suite, which generally needed redecoration (part of ceiling falling down, toilet door didn't lock, one light not working, etc).Outside of room the rest of the hotel looked very nice and breakfast was excellent!
Reviewed by Mike Gilbert; Reviewed in Apr 2010
fantastic we were catching an early flight from...
fantastic. we were catching an early flight from london city airport and was amazed at how close it was. room service really expensive.
Reviewed by l berry; Reviewed in Apr 2010
fantastic. we were catching an early flight from london city airport and was amazed at how close it was. room service really expensive.
Reviewed by l berry; Reviewed in Apr 2010
Have to say very disappointed It was a...
Have to say very disappointed. It was a cold day, snowing and miserable. Television didn't work properly and had to wait for a cab that was ordered.
Reviewed by Paul A; Reviewed in Apr 2010
Have to say very disappointed. It was a cold day, snowing and miserable. Television didn't work properly and had to wait for a cab that was ordered.
Reviewed by Paul A; Reviewed in Apr 2010
Excellent hotel with good room and facilities The...
Excellent hotel with good room and facilities. The room I had was clean and well maintained and a good size. Room had coffee/tea and also an iron which is extremely useful on business trips. Bathroom was good and an excellent shower. The only problem I had was the pillows which are very firm and a bit on the large size. The rooms have broadband access by cable only. Note that the wifi is only in the bar area although surfing with a beer is not a bad idea! Food was good in both the bar and restaurant. Would stay there again.
Reviewed by Simon R; Reviewed in Mar 2010
Excellent hotel with good room and facilities. The room I had was clean and well maintained and a good size. Room had coffee/tea and also an iron which is extremely useful on business trips. Bathroom was good and an excellent shower. The only problem I had was the pillows which are very firm and a bit on the large size. The rooms have broadband access by cable only. Note that the wifi is only in the bar area although surfing with a beer is not a bad idea! Food was good in both the bar and restaurant. Would stay there again.
Reviewed by Simon R; Reviewed in Mar 2010
This hotel is starting to look tired lt...
This hotel is starting to look tired.I compromised on the location hoping that the hotel would be of fairly high standard.It was ok; nothing more; especially considering the £100 price tag (without breakfast).Service was good but the room was just adequate i guess.I would not spend £100 here again; just not impressed at all.
Reviewed by A Khalid; Reviewed in Mar 2010
This hotel is starting to look tired.I compromised on the location hoping that the hotel would be of fairly high standard.It was ok; nothing more; especially considering the £100 price tag (without breakfast).Service was good but the room was just adequate i guess.I would not spend £100 here again; just not impressed at all.
Reviewed by A Khalid; Reviewed in Mar 2010
we had a great suite and it was...
we had a great suite and it was excellent value for money compared to other london hotelsOnly down fall was we booked because we were going to a concert at the o2 which they advertise as very near in actual fact its 2-3 stops on the tube which apparently hardly ever works at the weekend which was the case when we stayed. it ended up costing us £40 for a taxi there and back .But other than that a very enjoyable stay
Reviewed by H DRIES; Reviewed in Feb 2010
we had a great suite and it was excellent value for money compared to other london hotelsOnly down fall was we booked because we were going to a concert at the o2 which they advertise as very near in actual fact its 2-3 stops on the tube which apparently hardly ever works at the weekend which was the case when we stayed. it ended up costing us £40 for a taxi there and back .But other than that a very enjoyable stay
Reviewed by H DRIES; Reviewed in Feb 2010
very good hotel Would use again ...
very good hotel. Would use again
Reviewed by S Golder; Reviewed in Feb 2010
very good hotel. Would use again
Reviewed by S Golder; Reviewed in Feb 2010
We really enjoyed our stay at Ramada Docklands...
We really enjoyed our stay at Ramada Docklands. The view is phenominal. The restaurant staff was excellent. Everybody I delt with was very kind, exept one of your female senior staff at front desk. She was not very accommodative to a query that I had.
Reviewed by E Fortuin; Reviewed in Feb 2010
We really enjoyed our stay at Ramada Docklands. The view is phenominal. The restaurant staff was excellent. Everybody I delt with was very kind, exept one of your female senior staff at front desk. She was not very accommodative to a query that I had.
Reviewed by E Fortuin; Reviewed in Feb 2010
We stayed at this hotel for nights with...
We stayed at this hotel for 2 nights with breakfast on both mornings and dinner on the first evening.The hotel is extremely easy to access by car from the M11. Parking is a little restricted. We parked in the adjacent pay & display for the first night which was free but found space in the hotel car park after breakfast to avoid the £12 per day fee. We were pleasantly surprised with the suite we were given as the rooms were of very generous proportions, although a little tired. For example, the towel rail didn't work and the ceiling tiles in the hall were loose. There was a well eqipped kitchenette and table with four chairs and we were able to prepare ourselves a snack when we arrived back late on our second evening.Our room looked out onto the Excel building site and the Docklands Light railway, and London Airport was around the corner, although none of this caused us any inconvenience. The hotel is extremely well sound insulated.I would not recommend the restaurant, especially if you have children. The service was poor - the waitress even forgot to ask us what we wanted to drink whilst we waited for our meal. The adult meals were no more than average, the soup was probably from a tin and had probably been microwaved and had a thick skin on the top. The children had pizza which was almost inedible with cardboard bases and plastic cheese. Breakfast was a different matter. We thoroughly enjoyed breakfast on both mornings. The hotel is in a very good location to access central London. The DLR railway is a five minute walk and your there within a few stops. This hotel represents very good value for money for a hotel with spacious suites and easy access to the London attractions. Whilst breakfast was great I would avoid the restaurant for evening meals.
Reviewed by Nigel C; Reviewed in Feb 2010
We stayed at this hotel for 2 nights with breakfast on both mornings and dinner on the first evening.The hotel is extremely easy to access by car from the M11. Parking is a little restricted. We parked in the adjacent pay & display for the first night which was free but found space in the hotel car park after breakfast to avoid the £12 per day fee. We were pleasantly surprised with the suite we were given as the rooms were of very generous proportions, although a little tired. For example, the towel rail didn't work and the ceiling tiles in the hall were loose. There was a well eqipped kitchenette and table with four chairs and we were able to prepare ourselves a snack when we arrived back late on our second evening.Our room looked out onto the Excel building site and the Docklands Light railway, and London Airport was around the corner, although none of this caused us any inconvenience. The hotel is extremely well sound insulated.I would not recommend the restaurant, especially if you have children. The service was poor - the waitress even forgot to ask us what we wanted to drink whilst we waited for our meal. The adult meals were no more than average, the soup was probably from a tin and had probably been microwaved and had a thick skin on the top. The children had pizza which was almost inedible with cardboard bases and plastic cheese. Breakfast was a different matter. We thoroughly enjoyed breakfast on both mornings. The hotel is in a very good location to access central London. The DLR railway is a five minute walk and your there within a few stops. This hotel represents very good value for money for a hotel with spacious suites and easy access to the London attractions. Whilst breakfast was great I would avoid the restaurant for evening meals.
Reviewed by Nigel C; Reviewed in Feb 2010
Excellent hotel helpful staff located on London's docklands...
Excellent hotel, helpful staff located on London's docklands so an ideal location for the O2
Reviewed by Stephen W; Reviewed in Feb 2010
Excellent hotel, helpful staff located on London's docklands so an ideal location for the O2
Reviewed by Stephen W; Reviewed in Feb 2010
ideally situated for excel and o always check...
ideally situated for excel and o2 always check docklands light railway is in service not on our w/end! hotel good staff helpfull and friendly.
Reviewed by A Tanner; Reviewed in Feb 2010
ideally situated for excel and o2 always check docklands light railway is in service not on our w/end! hotel good staff helpfull and friendly.
Reviewed by A Tanner; Reviewed in Feb 2010
enjoyable weekend all staff friendly and helpful tube...
enjoyable weekend, all staff friendly and helpful. tube station close to hotel so easy to get in to london, would book again.
Reviewed by donna c; Reviewed in Feb 2010
enjoyable weekend, all staff friendly and helpful. tube station close to hotel so easy to get in to london, would book again.
Reviewed by donna c; Reviewed in Feb 2010
All round very happy in terms of value...
All round very happy in terms of value for money.Would not pay full price - bit longer to the O2 than expected, but traffic.Hotel standard all round very good.
Reviewed by Wynn C; Reviewed in Feb 2010
All round very happy in terms of value for money.Would not pay full price - bit longer to the O2 than expected, but traffic.Hotel standard all round very good.
Reviewed by Wynn C; Reviewed in Feb 2010
At midnight of our first night stay the...
At midnight of our first night stay the air conditioning started making a loud noise as if it was going to blow up, my sales manager and I proceeded to try and switch it off, by half past midnight we managed to stop it we thought until it woke us up again at 1am and from then on everytime we thought we`d solved the problem it waited until we were asleep and then it would start again , by which time we didn`t want to call down to get an engineer as it was in the middle of the night and just kept hoping we had fixed it each time.We ended up getting about 3 hours sleep before a very important event at the Excel the next day which had cost my company thousands of pounds to attend.I explained the situation to reception in the morning and we agreed that we would discuss what to do after the day at Excel.When I got back from the show that day a lady manager came out and arranged for the room to be changed and offered me £14 off the room for getting virtually no sleep, I obviously said that that was not enough but i would discuss it again in the morning as i was exhausted.On checkout the next morning the young male receptionist called Toni said that the money had been taken from my card for the room and when i reminded him that i had been offered an amount off that i wasn`t happy with he told me that I hadn`t been offered anything off and that he there at the time of the conversation and that i was basically not telling the truth.I then had to remind him of what was said and finally he said he would take the £14 off but no more.I asked him(Toni) did he know that there is a problem in that room as it didn`t seem like a surprise to him and was very matter of fact about it and shrugging his shoulders said '' of course Sir,I have stayed in the hotel many times and there are many rooms that are Extremelybad and I could not sleep in them'' ''too noisy''.shocked at his honesty and lack of care about the whole situation I asked him if he was going to get them fixed or was he going to keep sending people to these rooms he just smerked at me and shrugged his shoulders.I said that i would be informing the show organisers about this and unless something is done no-one will be booking for next year and he said'' oh well , the hotel will still be here ,whether they come or not''I also explained that my wife is a venue/ accommodation researcher for several top European companies and accommodates thousands of people each year to hotels and has confirmed that this is inappropriate for a supposed better class Hotel.Toni just replied '' as i say the Hotel will still be here''.It is obvoius that they know and don`t care about certain sub-standard rooms and are just putting (probably the late room customers that have paid less) people in them and hoping they won`t moan and if they do it doesn`t matter as there young arrogant receptionists that they employ will just fob them off anyway.
Reviewed by adrian Holdsworth; Reviewed in Feb 2010
At midnight of our first night stay the air conditioning started making a loud noise as if it was going to blow up, my sales manager and I proceeded to try and switch it off, by half past midnight we managed to stop it we thought until it woke us up again at 1am and from then on everytime we thought we`d solved the problem it waited until we were asleep and then it would start again , by which time we didn`t want to call down to get an engineer as it was in the middle of the night and just kept hoping we had fixed it each time.We ended up getting about 3 hours sleep before a very important event at the Excel the next day which had cost my company thousands of pounds to attend.I explained the situation to reception in the morning and we agreed that we would discuss what to do after the day at Excel.When I got back from the show that day a lady manager came out and arranged for the room to be changed and offered me £14 off the room for getting virtually no sleep, I obviously said that that was not enough but i would discuss it again in the morning as i was exhausted.On checkout the next morning the young male receptionist called Toni said that the money had been taken from my card for the room and when i reminded him that i had been offered an amount off that i wasn`t happy with he told me that I hadn`t been offered anything off and that he there at the time of the conversation and that i was basically not telling the truth.I then had to remind him of what was said and finally he said he would take the £14 off but no more.I asked him(Toni) did he know that there is a problem in that room as it didn`t seem like a surprise to him and was very matter of fact about it and shrugging his shoulders said '' of course Sir,I have stayed in the hotel many times and there are many rooms that are Extremelybad and I could not sleep in them'' ''too noisy''.shocked at his honesty and lack of care about the whole situation I asked him if he was going to get them fixed or was he going to keep sending people to these rooms he just smerked at me and shrugged his shoulders.I said that i would be informing the show organisers about this and unless something is done no-one will be booking for next year and he said'' oh well , the hotel will still be here ,whether they come or not''I also explained that my wife is a venue/ accommodation researcher for several top European companies and accommodates thousands of people each year to hotels and has confirmed that this is inappropriate for a supposed better class Hotel.Toni just replied '' as i say the Hotel will still be here''.It is obvoius that they know and don`t care about certain sub-standard rooms and are just putting (probably the late room customers that have paid less) people in them and hoping they won`t moan and if they do it doesn`t matter as there young arrogant receptionists that they employ will just fob them off anyway.
Reviewed by adrian Holdsworth; Reviewed in Feb 2010
From the moment my wife and I arrived...
From the moment my wife and I arrived until we left we could not have been treated better by the staff who were all friendly, polite and efficient. Super food in Italian restaurant.The room was very comfortable and spotlessly clean and had a great view. The only small drawback was that we could not open the window to obtain some fresh air but were reliant on the airconditioning although I guess it may be a little noisy from the airport with a window open
Reviewed by Dennis May; Reviewed in Feb 2010
From the moment my wife and I arrived until we left we could not have been treated better by the staff who were all friendly, polite and efficient. Super food in Italian restaurant.The room was very comfortable and spotlessly clean and had a great view. The only small drawback was that we could not open the window to obtain some fresh air but were reliant on the airconditioning although I guess it may be a little noisy from the airport with a window open
Reviewed by Dennis May; Reviewed in Feb 2010
Room was little more basic than I expected...
Room was little more basic than I expected but clean and comfortable enough. Heating is from hot air blower which was either on (noisy) or off (quiet but can get chilly in the night).It is a longish walk from the nearest DLR station to the hotel and you could get very wet on a rainy day.Very handy for City Airport and O2 Arena and you can get good prices on the internet.
Reviewed by richard w; Reviewed in Jan 2010
Room was little more basic than I expected but clean and comfortable enough. Heating is from hot air blower which was either on (noisy) or off (quiet but can get chilly in the night).It is a longish walk from the nearest DLR station to the hotel and you could get very wet on a rainy day.Very handy for City Airport and O2 Arena and you can get good prices on the internet.
Reviewed by richard w; Reviewed in Jan 2010
...
Reviewed by Tim Warren; Reviewed in Jan 2010
Reviewed by Tim Warren; Reviewed in Jan 2010
Considering the high price for a double room...
Considering the high price for a double room (which, according to the hotel was at a discounted price) I was not impressed. Nothing was complimentary and everything was expensive. At one point, I ordered a small plate of burger and chips which cost TEN POUNDS! The breakfast was continental (cold crappy food). For almost £14 the breakfast should be anything you desire, but nooooo, all I was seeing on the menu was cold bread rolls, honey, jam etc. Needless to say, I won't be coming back!
Reviewed by Louise W; Reviewed in Jan 2010
Considering the high price for a double room (which, according to the hotel was at a discounted price) I was not impressed. Nothing was complimentary and everything was expensive. At one point, I ordered a small plate of burger and chips which cost TEN POUNDS! The breakfast was continental (cold crappy food). For almost £14 the breakfast should be anything you desire, but nooooo, all I was seeing on the menu was cold bread rolls, honey, jam etc. Needless to say, I won't be coming back!
Reviewed by Louise W; Reviewed in Jan 2010
Very friendly excellent ...
Very friendly, excellent.
Reviewed by Sebastian S; Reviewed in Dec 2009
Very friendly, excellent.
Reviewed by Sebastian S; Reviewed in Dec 2009
THis is a really nice hotel - I...
THis is a really nice hotel - I had a lovely suite a bit too big for me for one night as I was going out anyway. Its a bit far out for the city but really good for Docklands
Reviewed by f austin; Reviewed in Dec 2009
THis is a really nice hotel - I had a lovely suite a bit too big for me for one night as I was going out anyway. Its a bit far out for the city but really good for Docklands
Reviewed by f austin; Reviewed in Dec 2009
Very minor point On the web site it...
Very minor point. On the web site it showed the O2 arena as about 1 mile away, but it is not possible to walk to - you have to take a train and tube.
Reviewed by Shaun Dowling; Reviewed in Dec 2009
Very minor point. On the web site it showed the O2 arena as about 1 mile away, but it is not possible to walk to - you have to take a train and tube.
Reviewed by Shaun Dowling; Reviewed in Dec 2009
Very Good ...
Very Good
Reviewed by S Rosher; Reviewed in Nov 2009
Very Good
Reviewed by S Rosher; Reviewed in Nov 2009
The hotel is excellent - we had a...
The hotel is excellent - we had a really good time! It is quite a way out from the main attractions in London but this was all part of the fun for our 4 year old ... i.e. all the train journeys. Also I would rather pay less and stay a bit further out. The fact that the hotel is close to an airport was also exciting for my son. The weekend we were there it was very warm - so it was lovely to go for walks along Docklands.The room was very nice and comfortable and we were not disturbed at night - which I usually find a problem in hotels.Stresa restaurant attached the hotel was also very reasonable and we enjoyed every meal.The staff were friendly ... all in all we had a lovely time - would definitely stay there again and would recommend it to others!
Reviewed by L Everett-Pride; Reviewed in Nov 2009
The hotel is excellent - we had a really good time! It is quite a way out from the main attractions in London but this was all part of the fun for our 4 year old ... i.e. all the train journeys. Also I would rather pay less and stay a bit further out. The fact that the hotel is close to an airport was also exciting for my son. The weekend we were there it was very warm - so it was lovely to go for walks along Docklands.The room was very nice and comfortable and we were not disturbed at night - which I usually find a problem in hotels.Stresa restaurant attached the hotel was also very reasonable and we enjoyed every meal.The staff were friendly ... all in all we had a lovely time - would definitely stay there again and would recommend it to others!
Reviewed by L Everett-Pride; Reviewed in Nov 2009
Nice and clean accomodation of a very good...
Nice and clean accomodation of a very good standard. Onlt ate at breakfast where the food was of a high standard and customer service very good.
Reviewed by Gordon F; Reviewed in Nov 2009
Nice and clean accomodation of a very good standard. Onlt ate at breakfast where the food was of a high standard and customer service very good.
Reviewed by Gordon F; Reviewed in Nov 2009
Everything about the hotel was fine except staff...
Everything about the hotel was fine, except staff on reception quite abrupt. location to Excell Centre excellent although nothing much around the area.
Reviewed by Mandy W; Reviewed in Nov 2009
Everything about the hotel was fine, except staff on reception quite abrupt. location to Excell Centre excellent although nothing much around the area.
Reviewed by Mandy W; Reviewed in Nov 2009
...
Reviewed by A Melbourne; Reviewed in Nov 2009
Reviewed by A Melbourne; Reviewed in Nov 2009
Looks ok on the outside but room was...
Looks ok on the outside but room was very poor, decor tired, bed more like a trampoline, air con really noisy. Booking was wrong too, albeit corrected on check-in. This is a low quality hotel, branded above its status. There are many much better hotels in the area.
Reviewed by Neil F; Reviewed in Nov 2009
Looks ok on the outside but room was very poor, decor tired, bed more like a trampoline, air con really noisy. Booking was wrong too, albeit corrected on check-in. This is a low quality hotel, branded above its status. There are many much better hotels in the area.
Reviewed by Neil F; Reviewed in Nov 2009
Although a little out of the centre of...
Although a little out of the centre of London the tube links make this very a very good value hotel.Book the breakfast it kept us going throughout the day till we went for a chinese in Chinatown!!! Overall not a bad choice and cumfortable.
Reviewed by R Eyles; Reviewed in Nov 2009
Although a little out of the centre of London the tube links make this very a very good value hotel.Book the breakfast it kept us going throughout the day till we went for a chinese in Chinatown!!! Overall not a bad choice and cumfortable.
Reviewed by R Eyles; Reviewed in Nov 2009
...
Reviewed by s armistead; Reviewed in Nov 2009
Reviewed by s armistead; Reviewed in Nov 2009
Excellent hotel with great staff - nothing too...
Excellent hotel with great staff - nothing too much trouble. I would definitely go back again. Given it's proximity to London City Airport the hotel was extremely quiet and I could have been in the country !!
Reviewed by Steve Cullen; Reviewed in Nov 2009
Excellent hotel with great staff - nothing too much trouble. I would definitely go back again. Given it's proximity to London City Airport the hotel was extremely quiet and I could have been in the country !!
Reviewed by Steve Cullen; Reviewed in Nov 2009
It's not often that I can find nothing...
It's not often that I can find nothing to complain about but this 2 day stay achieved that.Hotel was very quiet the first night which made it easier but no negatives to say at all.
Reviewed by matt w; Reviewed in Nov 2009
It's not often that I can find nothing to complain about but this 2 day stay achieved that.Hotel was very quiet the first night which made it easier but no negatives to say at all.
Reviewed by matt w; Reviewed in Nov 2009
We booked this very last minute and as...
We booked this very last minute and as a result received a good discount but as a bonus we also had a suite. (just wished we had stayed more than one night to fully enjoy it!) The hotel was great, good location, airport and dlr close by but not an issue with noise. The staff were able to give me directions to the the O2 and i found its location very handy. I dont believe the gym is much to go on, so if thats a must for you, i'd think twice, but for us it wasn't an issue and i would def stay again.
Reviewed by N Lynn; Reviewed in Nov 2009
We booked this very last minute and as a result received a good discount but as a bonus we also had a suite. (just wished we had stayed more than one night to fully enjoy it!) The hotel was great, good location, airport and dlr close by but not an issue with noise. The staff were able to give me directions to the the O2 and i found its location very handy. I dont believe the gym is much to go on, so if thats a must for you, i'd think twice, but for us it wasn't an issue and i would def stay again.
Reviewed by N Lynn; Reviewed in Nov 2009
We went to docklands to have a weekend...
We went to docklands to have a weekend break and this hotel is in a good location for getting into London very easily. The room was good and overlooked the London City Airport. The sound proofing was excellent as we could hardly hear a thing even when the planes were so near. Only slight moan was soft bed and ancient tv
Reviewed by S Dickinson; Reviewed in Nov 2009
We went to docklands to have a weekend break and this hotel is in a good location for getting into London very easily. The room was good and overlooked the London City Airport. The sound proofing was excellent as we could hardly hear a thing even when the planes were so near. Only slight moan was soft bed and ancient tv
Reviewed by S Dickinson; Reviewed in Nov 2009
The hotel had a nice reception area but...
The hotel had a nice reception area, but greeted by a very infriendly member of staff who checked us in! Not sure if due to the fact she was forgein or just lost in translation but she was very curt and unfriendly...... A complete contrast however the following day when checking out.
Reviewed by Tracey Church; Reviewed in Nov 2009
The hotel had a nice reception area, but greeted by a very infriendly member of staff who checked us in! Not sure if due to the fact she was forgein or just lost in translation but she was very curt and unfriendly...... A complete contrast however the following day when checking out.
Reviewed by Tracey Church; Reviewed in Nov 2009
Thoroughly enjoyed the stay great views across to...
Thoroughly enjoyed the stay, great views across to the City Airport, nothing was too much bother for the staff, reasonable prices too...only 5 mins walk to the DLR, though part of the walk is dark.
Reviewed by chris g; Reviewed in Nov 2009
Thoroughly enjoyed the stay, great views across to the City Airport, nothing was too much bother for the staff, reasonable prices too...only 5 mins walk to the DLR, though part of the walk is dark.
Reviewed by chris g; Reviewed in Nov 2009
The breakfast was very very good The staff...
The breakfast was very very good. The staff were friendly and helpful. The suites were clean and provided a lot of space for the kids.
Reviewed by P Pritchard; Reviewed in Nov 2009
The breakfast was very very good. The staff were friendly and helpful. The suites were clean and provided a lot of space for the kids.
Reviewed by P Pritchard; Reviewed in Nov 2009
We liked our stay apart from the fact...
We liked our stay apart from the fact that you advertised there to be a sauna and steam room when there wasn't one on site. This was one of the main reasons for booking and very misleading. The gym was also very primitive. We won't be using laterooms again unfortunately.
Reviewed by Mohamed N; Reviewed in Oct 2009
We liked our stay apart from the fact that you advertised there to be a sauna and steam room when there wasn't one on site. This was one of the main reasons for booking and very misleading. The gym was also very primitive. We won't be using laterooms again unfortunately.
Reviewed by Mohamed N; Reviewed in Oct 2009
We booked a family suite bdrm which was...
We booked a family suite (1 bdrm) which was perfect for our needs - we were in London for 3 days of sightseeing. Such a bonus to have the extra room, and the kitchenette facility was great, too - microwave, fridge, kettle, even a toaster. Definitely worth the extra money. The hotel is a little bit further from the centre than we'd have liked, but I guess the price reflects this.
Reviewed by P Clift; Reviewed in Oct 2009
We booked a family suite (1 bdrm) which was perfect for our needs - we were in London for 3 days of sightseeing. Such a bonus to have the extra room, and the kitchenette facility was great, too - microwave, fridge, kettle, even a toaster. Definitely worth the extra money. The hotel is a little bit further from the centre than we'd have liked, but I guess the price reflects this.
Reviewed by P Clift; Reviewed in Oct 2009
I stayed at the Ramada for a short...
I stayed at the Ramada for a short visit to London while watching a concert at the o2, my plans didnt go quite as planned so checked out a night early, unfortunately I wasnt offered any money back but I didnt expect this either. The room was lovely and very clean and although under a flight path not at all noisey in face quite nice watching the planes come in to land! Staff were very friendly and polite, I did sample any of the food so cant comment on that but there was plent of tea and coffe to drink. I would definately stay here again, was ideal for the o2 although was a little hard to find, sat nav was very confused but once I follwed signs for the excel centre it was east to spot! ideal for any trip to London!
Reviewed by Maria Alden; Reviewed in Oct 2009
I stayed at the Ramada for a short visit to London while watching a concert at the o2, my plans didnt go quite as planned so checked out a night early, unfortunately I wasnt offered any money back but I didnt expect this either. The room was lovely and very clean and although under a flight path not at all noisey in face quite nice watching the planes come in to land! Staff were very friendly and polite, I did sample any of the food so cant comment on that but there was plent of tea and coffe to drink. I would definately stay here again, was ideal for the o2 although was a little hard to find, sat nav was very confused but once I follwed signs for the excel centre it was east to spot! ideal for any trip to London!
Reviewed by Maria Alden; Reviewed in Oct 2009
Arrived late for early flight next day lt...
Arrived late for early flight next day.Staff very welcoming, polite and helpful - I cannot speak highly enough about them.Room excellent and convenience for City airport cannot be bettered - from an alarm call at 06.30 I was checked in and through security by 07.15!Will definitely stay there again.
Reviewed by Brian Evans-Jones; Reviewed in Oct 2009
Arrived late for early flight next day.Staff very welcoming, polite and helpful - I cannot speak highly enough about them.Room excellent and convenience for City airport cannot be bettered - from an alarm call at 06.30 I was checked in and through security by 07.15!Will definitely stay there again.
Reviewed by Brian Evans-Jones; Reviewed in Oct 2009
A nice enough hotel albeit I had not...
A nice enough hotel, albeit I had not fully appreciated that it is a £40-50 taxi ride from the city centre. Our food at the restaurant, however was appalling. Eating out about 5 times a week (lunch and dinner) for the last 15 years all around the world, the food would have to rank among the worst we have ever tasted. We sent it back and in fairness to the restaurant, we were not charged.
Reviewed by Peter N; Reviewed in Oct 2009
A nice enough hotel, albeit I had not fully appreciated that it is a £40-50 taxi ride from the city centre. Our food at the restaurant, however was appalling. Eating out about 5 times a week (lunch and dinner) for the last 15 years all around the world, the food would have to rank among the worst we have ever tasted. We sent it back and in fairness to the restaurant, we were not charged.
Reviewed by Peter N; Reviewed in Oct 2009
Very good all round stay As a smoker...
Very good all round stay. As a smoker, I was delighted to be able to smoke in the comfort and relaxed atmosphere of our room. I cannot praise the RAMADA highly enough given the current climate towards smoking policies, it was very refreshing to see that some still see common sense. The room itself was of a very good standard which also had a pleasing view overlooking the river (room 223). All of the staff were very polite and courteous and helpful with our queries.
Reviewed by Trevor Beeston; Reviewed in Oct 2009
Very good all round stay. As a smoker, I was delighted to be able to smoke in the comfort and relaxed atmosphere of our room. I cannot praise the RAMADA highly enough given the current climate towards smoking policies, it was very refreshing to see that some still see common sense. The room itself was of a very good standard which also had a pleasing view overlooking the river (room 223). All of the staff were very polite and courteous and helpful with our queries.
Reviewed by Trevor Beeston; Reviewed in Oct 2009
Arrived early to leave my luggage before heading...
Arrived early to leave my luggage before heading off to a meeting. In the past if a room is ready I've been able to check in early too. This time I was told that they were fully booked . Fair enough I thought, and went off to the left luggage room. When I returned from dropping my bags a 2 minutes later I found two other arrivals, just completing their check-in forms. I heard the very same receptionist saying to them - "your rooms are all ready for you and you can go up just now". Then she saw me and appeared to look a wee bit embarrassed. "Is it because I is Black... " I thought, and went off to my meeting.Apart from that it was a very pleasant stay and very convenient indeed for London City Airport.
Reviewed by Satnam N; Reviewed in Sep 2009
Arrived early to leave my luggage before heading off to a meeting. In the past if a room is ready I've been able to check in early too. This time I was told that they were fully booked . Fair enough I thought, and went off to the left luggage room. When I returned from dropping my bags a 2 minutes later I found two other arrivals, just completing their check-in forms. I heard the very same receptionist saying to them - "your rooms are all ready for you and you can go up just now". Then she saw me and appeared to look a wee bit embarrassed. "Is it because I is Black... " I thought, and went off to my meeting.Apart from that it was a very pleasant stay and very convenient indeed for London City Airport.
Reviewed by Satnam N; Reviewed in Sep 2009
This was our nd visit and most of...
This was our 2nd visit and most of the staff at Reception are wonderful. Housekeeping team were exceptional but the food was okay. All in all we had a lovely stay and would be back again and again.
Reviewed by Doreen K; Reviewed in Sep 2009
This was our 2nd visit and most of the staff at Reception are wonderful. Housekeeping team were exceptional but the food was okay. All in all we had a lovely stay and would be back again and again.
Reviewed by Doreen K; Reviewed in Sep 2009
was ideally located to london city airport so...
was ideally located to london city airport, so great if your needing to be there for that. we were visiting london east uni which was very close. staff were very freindly and cheerfull, especially bar staff. on our second breakfast, i didnt however appreciate having to ask for another coffee top up. our waiter stopped his attention and we in the end had to ask the manager of the restauarant,
Reviewed by rev marie-louise jones; Reviewed in Sep 2009
was ideally located to london city airport, so great if your needing to be there for that. we were visiting london east uni which was very close. staff were very freindly and cheerfull, especially bar staff. on our second breakfast, i didnt however appreciate having to ask for another coffee top up. our waiter stopped his attention and we in the end had to ask the manager of the restauarant,
Reviewed by rev marie-louise jones; Reviewed in Sep 2009
4
out of 5
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