Normally I'd settle for any old hotel so for me to be dissatisfied takes a lot. They put me in a single room when I'd paid for a double, and I had to go through a dingy, unlit stairwell to get there. When I complained, they put me in a double room but there was mould in the bathroom, hair everywhere, and the room absolutely reaked of damp - in fact the damp was so bad that both nights I woke up with burning nostrils (but before coming and upon leaving, showed no signs of a cold - so it must have been the room). On the second night, there was a wedding that was so noisy the bass was reverberating up to my third floor room. I'm 26, I can handle a bit of noise. But this was ridiculous. I paid £155 for two nights and that didn't include breakfast. Overall, I'd say definitely do not stay here, it's in no way good value compared to the price.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly