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Radisson Edwardian New Providence Wharf Reviews

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Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
85%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Radisson Edwardian New Providence Wharf  out of 5 Customer Rating

Nice hotel, clean, with pleasant room and good bathroom. Easy transport links into London and 02. Only problem was I had selected a twin room when reserving (ages ago) and was given a double when we arrived, being told it was not possible to change. This appeared to be a standard reply! If I had known this was going to happen I would have gone elsewhere as this somewhat spoiled my daughter's 18th birthday treat having to sleep in a bed with a friend.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Caron R From Paignton, England Who stayed in January 2012

 Radisson Edwardian New Providence Wharf  out of 5 Customer Rating
Very comfortable room at a very competitive price

Bed was very comfortable, tea and coffee making facilities, drench shower and ability to lower the temperature of the room. The hotel was very good value (we managed to get a great discount via laterooms) and service was also very good. We did not eat at the hotel so cant provide any review of the food.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by S Collins From England Who stayed in January 2012

 Radisson Edwardian New Providence Wharf  out of 5 Customer Rating

The hot rail in the bathroom didn't work.
Room service was efficient but the pizza I orderered was overcooked and as a result the majority of it was left as it was too crusty.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by V Martin From Edinburgh, Scotland Who stayed in January 2012

 Radisson Edwardian New Providence Wharf  out of 5 Customer Rating
Excellent, contemporary-styled accommodation

Great value with the LateRooms discount. Helpful staff and well located close to DLR. Good sizes room, very clean and comfortable

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by David P From Southampton, England Who stayed in January 2012

 Radisson Edwardian New Providence Wharf  out of 5 Customer Rating
Delightful Short break

The staff were all exceptionally helpful and polite. I was informed about all the hotel facilities on arrival and assured that if I was unhappy with anything I could ring reception.
The room was great and catered for all my needs. Although I only had breakfast, (room service), it arrived on time, hot and delicious.
In short, my stay exceeded my expectations and I would have no problem recommending this hotel to friends !

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Pamela B From Weymouth, England Who stayed in January 2012

 Radisson Edwardian New Providence Wharf  out of 5 Customer Rating

Lovely location, views over River Thames. Room was great and bathroom was excellent. Recommend. 5 mins walk to DLR. Would stay again

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by D Biggin From Reading, England Who stayed in January 2012

 Radisson Edwardian New Providence Wharf  out of 5 Customer Rating
Very good customer service

We stayed here on New Year's Eve. The hotel is smart and modern, the rooms are good and the view suitably urban. Our New Year plans were disrupted by poor service in a restaurant that was completely unconnected to the hotel but when the manager heard we had missed dinner and had not been able to get room service in the early hours he offered us complementary breakfast. This kindness will be my lasting memory of this hotel.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Julie B From London, England Who stayed in December 2011

 Radisson Edwardian New Providence Wharf  out of 5 Customer Rating
Disappointed

Booking procedure easy and customer service agent very helpful. Our booking included breakfast which was disputed by receptionist upon arrival at hotel and reluctantly permitted on production of booking confirmation. Our allocated room was clearly a room previously used by smokers, even though we ourselves were non-smokers so the smell was somewhat off putting. But for our one night stay we decided to ignore the smell as best we could. Our meal in the restaurant was very enjoyable and breakfast next day was very nice.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Stuart F From High Wycombe, England Who stayed in December 2011

 Radisson Edwardian New Providence Wharf  out of 5 Customer Rating
AMAZING

It was a really great and pleasant experience staying in this hotel.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by T Ross From Douglas, England Who stayed in December 2011

 Radisson Edwardian New Providence Wharf  out of 5 Customer Rating
O2 break

Great location for O2 & Canary Wharf. Very nice clean hotel.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by David M From Peterborough , England Who stayed in December 2011

WHAT DID THE BEST REVIEW SAY?

Nice hotel, clean, with pleasant room and good bathroom. Easy transport links into London and 02. Only problem was I had selected a twin room when reserving (ages ago) and was given a double when we arrived, being told it was not possible to change. This appeared to be a standard reply! If I had known this was going to happen I would have gone elsewhere as this somewhat spoiled my daughter's 18th birthday treat having to sleep in a bed with a friend. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Caron R
From Paignton, England
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

Booking procedure easy and customer service agent very helpful. Our booking included breakfast which was disputed by receptionist upon arrival at hotel and reluctantly permitted on production of booking confirmation. Our allocated room was clearly a room previously used by smokers, even though we ourselves were non-smokers so the smell was somewhat off putting. But for our one night stay we decided to ignore the smell as best we could. Our meal in the restaurant was very enjoyable and breakfast next day was very nice. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Stuart F
From Stuart F
Who stayed in December 2011
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