Hotel excelent ideal location for Oxford Street shopping and the theaters. The staff very good and most helpful.
SummaryOverall Rating
Hotel excelent ideal location for Oxford Street shopping and the theaters. The staff very good and most helpful.
Summary
We had a fabulous stay in your hotel. The staff are so friendly and nothing is to much trouble. The room was absolutely lovely. I will definitely return and recommend you to my friends.
Summary
Marie on reception was a great advert for the hotel being both cheery and helpful. The hotel was ideally situated for what we wanted to do and the concierge staff were very helpful
Summary
Great hotel, great location. Only one criticism - do not appreciate the up selling upon check in, makes the experience akin to McDonalds. Otherwise a very pleasant stay.
Summary
Reception staff outstandingly smart, courteous and efficient. Room very comfortable, if a little on the small side, but with excellent facilities (trouser press/iron & Board, etc). Bathroom spotless and well equipped; however, there was no plug in the sink, which made shaving tricky. Did not eat here, so cannot comment on this aspect.
Summary
Hotel was nice.
seats in the lounge were too low and there was no choice of seet height though there were different chairs and couches.
For the money we felt the hotel was a bit stingy. The only complimentary item we got was a bottle of still water. The mini bar was poorly stocked without even wine.
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Summary
This hotel is stunning - top-notch interior with plush fittings, it really has the wow factor. The foyers as you step out from the lift onto your floor (ours was the third floor) are incredible - black polished granite floor and black quilted wallpaper on a curved wall. Stunning. Our room had also been refitted not too long ago and the bathroom was so fab I have taken photos for when we redesign ours. Staff and service brilliant. Bar service fab too, and bar prices not too bad considering location etc. though swerved breakfast as it was far too pricey (£24) Great location - short walk from theatreland. Would definitely stay again for a treat.
Summary
Very contemporary styling to this room which was of a reasonable size. The only niggle was that we seemed to get a handicapped equipped room which meant there were quite a few extra items in the bathroom, but not terrible. Never really thrilled with these 'wet room' type rooms. The shower head was great, but the water does seem to go everywhere.
Summary
Great location for the theatres, very good room with dressing area and good bathroom with plenty of amenities. Bar was beautiful, but very expensive, although with the deluxe room, we did get a £15 voucher which helped (2 x G &T's £17+). Also had free internet access, so a high priced room, but we wanted the location and something a bit special, so worth it.
SummaryWe had a fabulous stay in your hotel. The staff are so friendly and nothing is to much trouble. The room was absolutely lovely. I will definitely return and recommend you to my friends. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Alison Hall This hotel is stunning - top-notch interior with plush fittings, it really has the wow factor. The foyers as you step out from the lift onto your floor (ours was the third floor) are incredible - black polished granite floor and black quilted wallpaper on a curved wall. Stunning. Our room had also been refitted not too long ago and the bathroom was so fab I have taken photos for when we redesign ours. Staff and service brilliant. Bar service fab too, and bar prices not too bad considering location etc. though swerved breakfast as it was far too pricey (£24) Great location - short walk from theatreland. Would definitely stay again for a treat. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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