Quality Maitrise Maida Vale Reviews

I have now used this hotel several times on business and will continue to use. Excellant value for money and ideal for all major London transport links.
Rooms equipped with quality furnishings. FREE WIFI. Friendy staff. Cannot comment on resteraunt as I have never used although prices seem reasonable for London.

£30 to park your car seems steep though.

We were booked into what was described as an executive room, which we expected to be spacious. Unfortunately this was not the case, we found it really small to the point where I felt a bit hemmed in. In addition, despite several attempts by the staff to put it right for us, the air conditioning was not working effectively, in a small room where the windows would not open this made it really stifling. I didn't sleep very well at all. The staff were really lovely though and did offer to change our room if no better when we came back from our evening out, however this was quite late so we chose not to. We thought we wanted to make other people aware of these things though so they can make the choice.

I was expecting a well run, nicely designed, well thought out hotel as they state. It was average at best, dirty room, bad attention to detail and incredibly hot. Not somewhere I would recommend which is a shame as I really wanted to like this hotel.

Situated on a busy road opposite the overground station. Poor customer service - we were asked to wait 10 minutes at the desk as the receptionist was unavailable and the girl 'covering' the desk was apparently unable to check us in. This was very inconvenient as we had dinner reservations an were in a rush to get ready yet the girl at the desk said there was nothing she could do. Small bedroom and bathroom but quite well decorated. Windows don't open but there is air conditioning.

I recently enjoyed two nights at the Quality Maitrise Hotel in Kilburn. The hotel is very conveniently located on Kilburn High Road, in Zone 2 near to both Kilburn High Road Overground and Kilburn Park Underground stations. Having the Overground nearby was great for getting to and from Euston mainline station as it was easier than the tube with our luggage, and only takes 10 minutes. Kilburn Park is on the Bakerloo line and takes about 15 minutes to get into town.
On arrival, check-in was quick and efficient, though we were given a room without a window to begin with. We called down to reception and were quickly moved to a better room (with a window!) without any fuss. I would have preferred this to have been mentioned when we arrived, and can't help thinking we got the dodgy room because we booked a cheaper rate through this website.
Our room, 302, was clean and compact, but big enough for two people and a suitcase, but very warm. The windows didn't open so we had to rely on the air conditioning to cool the room down; thankfully this worked well and by keeping the air conditioning on low overnight it wasn't too stuffy in there for us. The bed was quite comfortable, though the mattress was rather thin. We also didn't realise extra pillows were tucked away under the end of the bed - it would be handy for this to be mentioned when checking in. The shower in the bathroom was excellent, with a rainfall shower head above and a handheld one attached to the wall. The pressure and temperature were fantastic.
Overall I was pleased with my stay at the Quality Maitrise Hotel and would consider staying here again in the future.

NIce, clean hotel. Nicely decorated, very modern. Perfect location to jump on tube to central London. Only drawback is small rooms, but I think you get what you pay for in this regard.

After booking an executive room thinking that it would be better than a normal room I was shocked to learn that I was given a choice of shower or bath. This is because I normally stay in a standard double room which comes with a bath and shower ???
Then I was asked to pay 50 pounds deposit which I refused to pay as I have stayed here previously and never been asked to pay a deposit.
Late evening I rang for room service which clearly stated in the book room service/food finished at 1030pm and was informed it had finished and it was only 10pm. When I spoke to staff they offered me continental breakfast which was of no use as I was hungry at that particular point of the evening and I wasn't even offered a full English
In my view this hotel is a dressed up hotel but when u actually stay here time after time you will see the cracks appear .......... It doesn't deserve its rating

I had problem others guest the room next me after 11:00PM lots of noise in the room i can not sleep very well
But is not hotel fault, the guest fault
i did like very much
thank you very much

Great hotel, nice rooms, comfy bed. Random location