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Park Plaza Westminster Bridge Reviews

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Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
93%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Park Plaza Westminster Bridge  out of 5 Customer Rating
Great Position Overlooking Westminster Bridge and Houses of Parliament

Exceptionally high quality hotel - modern, clean and efficient - much better than most other 4/5 star Hotels I have stayed in London.
Would have liked it to be slightly cheaper but you get what you pay for and room was certainly ideal for a family - more aimed at adults with pre-teens than toddlers but that was fine as it suited us perfectly.
Staff very efficient and polite and underground pool/spa excellent.
Highly recommended.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Neil T From Derby, England Who stayed in January 2012

 Park Plaza Westminster Bridge  out of 5 Customer Rating
Great hotel, conveniently situated with very friendly staff

We booked this hotel to celebrate the New Year and we were not disappointed! Fabulous location, from our bedroom window we could see the London Eye. Really friendly staff and very comfortable room with excellent facilities. Very efficient service with staff wanting to please. Good breakfast choice. We would certainly return!

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Reviewed by Marian P From Nr Newport, England Who stayed in December 2011

 Park Plaza Westminster Bridge  out of 5 Customer Rating
Lovely hotel

Lovely hotel, excellent rooms, exceptionally clean , food was poor .. So my recommendation would be to stay here, and eat else where !

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by John Anderson From England Who stayed in December 2011

 Park Plaza Westminster Bridge  out of 5 Customer Rating
Feathers

Both pillows and duvet contained feather/down and, as an asthmatic, this is not good for me. Changed pillows but did not mention duvet,discovered this at 3am, and were given single one and sheet. Therefore not a great nights sleep!

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by D Decker From Woking, England Who stayed in December 2011

 Park Plaza Westminster Bridge  out of 5 Customer Rating

We only had a one night room only stay but after a good evening in town the room was very pleasent, bed was very comfortable, facilities in room were excellent and would have no hesitation booking again.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by D St Pierre From England Who stayed in December 2011

 Park Plaza Westminster Bridge  out of 5 Customer Rating
Fantastic

Great location, super friendly service, excellent facilities in the room - will definitely be coming back soon

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by N Hughes From Wales Who stayed in November 2011

 Park Plaza Westminster Bridge  out of 5 Customer Rating

Only problem: mobile reception patchy or non existent in some hotel rooms.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Lynn Manning From Truro, England Who stayed in November 2011

 Park Plaza Westminster Bridge  out of 5 Customer Rating

Very helpful at check in as we were 3 hours early.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Maria Tucker From Honiton, England Who stayed in November 2011

 Park Plaza Westminster Bridge  out of 5 Customer Rating

A fantastic hotel in a great location, very modern and clean.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by N Johnson From Sheffield, England Who stayed in November 2011

 Park Plaza Westminster Bridge  out of 5 Customer Rating
Outstanding ... great location

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Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Carl Roberts From Liverpool, England Who stayed in November 2011

WHAT DID THE BEST REVIEW SAY?

Exceptionally high quality hotel - modern, clean and efficient - much better than most other 4/5 star Hotels I have stayed in London.
Would have liked it to be slightly cheaper but you get what you pay for and room was certainly ideal for a family - more aimed at adults with pre-teens than toddlers but that was fine as it suited us perfectly.
Staff very efficient and polite and underground pool/spa excellent.
Highly recommended. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Neil T
From Derby, England
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

Both pillows and duvet contained feather/down and, as an asthmatic, this is not good for me. Changed pillows but did not mention duvet,discovered this at 3am, and were given single one and sheet. Therefore not a great nights sleep! Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by D Decker
From D Decker
Who stayed in December 2011
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