Park Plaza County Hall Reviews

Excellent friendly service at this hotel! A small group of us had booked here on a Saturday night as we were celebrating a 30th birthday over the weekend. Not only were our rooms upgraded when we arrived, but at every point at which we came into contact with the staff we were struck by how helpful and friendly they were. They all made a huge effort to make our stay extra special. We will definitely be staying there again and have no hesitation in recommending the hotel to anyone looking for a central location in London.

Great hotel - fantastic service, highly recommended, we upgraded to a junior suite so we had a fantastic view of the London eye out of the window and overlooking County Hall. We'll definitely be back!

Really pleased with the Park Plaza, located perfectly for a first time visitor to London and the staff could not have been more helpful. Our room was upgraded from what we had booked and we had lovely views across towards Westminster. Everything about the place was just perfect for us.

We had a wonderful stay,lovely room ,would use this hotel again.we live in london,but want to spend a night to do some sight-seeing and a theatre visit,had a fantastic time !!!

Stayed for New Years Eve. Great location on south bank. Staff were excellent despite the hotel being incredibly busy. Breakfast was pretty poor and certainly wouldn't pay £15 for it again.

Overall we felt that the hotel was very good, especially with regards to being child friendly.nothing was too much trouble and we was very pleased with the service we received.
1 minor niggle, we booked a studio room - given the description about the way the room was laid out we had assumed that the two sleeping areas would be separated by a door, this was not the case, I would recommend checking with the hotel first if this is what you are looking for.
Congratulations and many thanks to all of the staff for being so friendly and accommodating

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Great unobtrusive holiday that provides a very central location, good quality clean rooms with helpful staff. Reception in particular were very helpful with enabling an upgrade and arranging our room comfortably to accommodate two 9 year old twins too ...

The room was very small and I don't believe this was the entry level room either. I dread to think how small the other ones are. The hotel itself though is very nice, well presented and decent location too.

Upgrade to penthouse suite and a lovely welcome and excellent service from Emily on reception made the stay very special.