Novotel London Tower Bridge Reservations:       (UK) FreePhone 0800 066 4911       (International) +44 203 026 6805

Novotel London Tower Bridge Reviews

<< Back to Novotel London Tower Bridge

Rooms Available

Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
91%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Novotel London Tower Bridge  out of 5 Customer Rating

Rooms a little on the small size. Two king size beds would have been preferable to bed settee

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Carole Bennett From Holmfirth, England Who stayed in January 2012

 Novotel London Tower Bridge  out of 5 Customer Rating
Excellent location, good Laterooms price and very efficient reception staff.

Any hotel this convenient to the City is bound to be at a premium, but the Laterooms price and the excellent reception make it better value.
It still annoys me that hotels in this price bracket continue to rip customers off by not providing free Wifi in the rooms and pass them on to expensive providers.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Colin M From Guernsey, England Who stayed in January 2012

 Novotel London Tower Bridge  out of 5 Customer Rating

A great location with good transport links. The staff were friendly but the room was pretty basic for the price, tiny wardrobe in a room for 4 people. The cost of the breakfast £16 is criminal and we ate elsewhere. We would only stay again if we got a much cheaper deal

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Steve R From Canterbury, England Who stayed in January 2012

 Novotel London Tower Bridge  out of 5 Customer Rating

Very nice room with excellent service. All facilities available, very easy access from Tower hill tube station but make sure you go around the right way. The only thing not liked was seperate toilet and bathroom ).

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Prithivi M From York, England Who stayed in December 2011

 Novotel London Tower Bridge  out of 5 Customer Rating
Good location, clean and comfortable

Clean, comfortable, modern.
Why do hotels want to charge an extra GBP20 for Internet access? Free use of the lobby PC for 15-20 minutes is not what a business travel or family with kids wants or needs. Why is it an extra charge? As if the marginal cost of providing the service could be any more than 10p.
I ask all hotel guests to avoid and reject hotels that charge extra for lights, water, a TV or Internet access: what century are we living in?
Room Tip: Stay somewhere else where you can get free Internet access.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Simon T From England Who stayed in December 2011

 Novotel London Tower Bridge  out of 5 Customer Rating
Good clean room, location brilliant for the tube, would stay again

I have one problem with my stay, I booked four rooms for my company and was the first to arrive, my room was clean and had good decor. My boss however and other colleagues all got upgraded to Executive rooms! They loved this almost as much as they loved telling me!. Great stay and I got a 'job well done' on booking the hotel so thanks.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Jennifer Wilson From Saffron Walden, England Who stayed in December 2011

 Novotel London Tower Bridge  out of 5 Customer Rating

Novotel London Tower bridge is probably one of the best hotels we have stayed in whilst visiting London. Excellent location, next to Tower of london and other major attractions. Very friendly staff, very comfortable, clean rooms. Really enjoyed the Spa/ relaxation area. Breakfast was excellent and again the staff very friendly.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by A Wilson From Newmarket, England Who stayed in December 2011

 Novotel London Tower Bridge  out of 5 Customer Rating

The hotel was nice..room was clean and had everything for a short stay..location was great for the tube just 50 m from the enterance..over all i would stay there again ..

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by I Saddington From Oakham, UK Who stayed in December 2011

 Novotel London Tower Bridge  out of 5 Customer Rating

Generally a clean and comfortable hotel with good bed and bathroom. Well appointed with all the expected features in the room.
Didn't have time for room service, but the breakfast buffet had plenty of choice and was reasonably priced compared to other similar standard hotels I have stayed at in London.
Having said that, I do object to the extortionate price demanded for Internet access. In most places around the world Internet access is free or only a nominal charge. London needs to catch up in this respect.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Mark E From Bath, England Who stayed in December 2011

 Novotel London Tower Bridge  out of 5 Customer Rating
Excellent for the Money

Excellent value at the lateroom rate I got. Excellent location next to the Tower. For central London a suprisingly large room.

Summary
Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
Show More/Less
Reviewed by Kevin S From England Who stayed in December 2011

WHAT DID THE BEST REVIEW SAY?

Novotel London Tower bridge is probably one of the best hotels we have stayed in whilst visiting London. Excellent location, next to Tower of london and other major attractions. Very friendly staff, very comfortable, clean rooms. Really enjoyed the Spa/ relaxation area. Breakfast was excellent and again the staff very friendly. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by A Wilson
From Newmarket, England
Who stayed in December 2011

WHAT DID THE WORST REVIEW SAY?

A great location with good transport links. The staff were friendly but the room was pretty basic for the price, tiny wardrobe in a room for 4 people. The cost of the breakfast £16 is criminal and we ate elsewhere. We would only stay again if we got a much cheaper deal Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Steve R
From Steve R
Who stayed in January 2012
View More Novotel London Tower Bridge Reviews

Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

Feedback Form