First room we were put into had dirty walls with punch holes in, paint coming off the ceilings in bathroom and bed area, wardrobe did not have a front or back very flimsy, asked to moved, told only one room left, (receptionist did not seem to care if we were not happy with room) not much better, the rooms were too small for two adults and the rooms we saw did not look at all like the picture on the website. the skirtingboard were coming away in many places, floorboards did not meet and very dirty in between, bathroom did not have toilet roll holder or towels holders, tiles cracked and dirty. bedlined had at least 7 holes in, give up counting after that. the curtains were so thin so could see through them.
The wardrobe was a rail in small corner not enough space for two people clothes. there was a tiny tiny table which held a small kettle and cups, it wouldnt take anything else. we had leave everything on the floor. No bedside table or shelf.
breakfast was in a small area behind reception, only held a few small tables, breakfast was a joke, boiled egg or toast, tea and coffee. staff tried to be helpful but with limited english it was difficult and some did not know the area. all in all the hotel was a big dissapointment and should be classed a minus 2* not a 2*. I would not recommend this hotel to anyone.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly