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Norfolk House Hotel Reviews

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Overall Rating

3
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
55%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Norfolk House Hotel out of 5 Customer Rating
Good value.

Basic, functional and clean. What you would expect for under £50. "Continental Breakfast" was a bit of a joke - I've never had toast and jam on the continent.

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Reviewed by Paul B From Newport, Wales Who stayed in January 2012

 Norfolk House Hotel out of 5 Customer Rating

The room was warm and cosy,bathroom was cold,and although there was some building works going on it did not spoil my visit, the staff were very helpful and friendly,the menu was limited a lot of the dishes were not available the meal i did have was quiet nice.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by P Fisher From Coalville, England Who stayed in January 2012

 Norfolk House Hotel out of 5 Customer Rating

First stay at Norfolk House since last summer. Refurbishment work now complete and associated problems with rooms now seem to have been resolved.
Although room on small side it was warm & clean. Only disappointing thing was shower facilities. Lack of tray or basket to hold soap, shower gel, shampoo, etc was certainly a convenience.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by R Shield From London, England Who stayed in January 2012

 Norfolk House Hotel out of 5 Customer Rating
Premium but the price

Everything about this hotel was good-neat,nice breakfast,excellent location to shops n good transport network

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Emmanuel Iwu From Leicester, England Who stayed in January 2012

 Norfolk House Hotel out of 5 Customer Rating

Considering the hotel was under refurbishment, wherever we went in the hotel it is was clean.
Room was fresh and en-suite spotless. all consumable items (Tea / Coffee etc) were restocked each day. a very pleasant visit

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by R Ellis From Cardiff, England Who stayed in January 2012

 Norfolk House Hotel out of 5 Customer Rating
DISGRACEFUL - NOT SAFE FOR VISITORS

VENUE SHOULD BE CLOSED ON GROUNDS OF HEALTH & SAFETY AS IT GIVES A HORRIBLE IMPRESSION TO INTERNATIONAL VISITORS TO LONDON - A BEAUTIFUL CITY, LONDON.
WE COULD NOT EVEN STAY AN HOUR AS EVERYTHING, HONESTLY,E EVERYTHING IS MILES BEYOND ACCEPTABLE!!

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Joe A From READING, England Who stayed in January 2012

 Norfolk House Hotel out of 5 Customer Rating
Fantastic hotel at affordable prices. Will definately stay again highly recommend!!!

Hotel staff very friendly and helpful. Have stayed at this hotel quite a few times for business and all the rooms have been clean and very comfortable and would certainly stay again.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by Natalie W From Havant, England Who stayed in January 2012

 Norfolk House Hotel out of 5 Customer Rating
Contractors hotel

This hotel is perfect for contactors as i am one i found it ok although my room had no windows it was clean with a new ensuit

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by T Crann From Bridgnorth, England Who stayed in January 2012

 Norfolk House Hotel out of 5 Customer Rating
Norfolk House

Good value for money.

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Reviewed by T T From England Who stayed in December 2011

 Norfolk House Hotel out of 5 Customer Rating
Pretty Basic

The overall experience was of a very basic hotel. Whilst there have been some attempts at refurbishment it still falls woefully short - the hotel is still quite tatty overall. The bathroom in our room had been refurbished and was quite smart, everything else was tired and ill fitting. The breakfast was apalling.

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Customer Service Quality of Room Quality of Food
 
Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Stuart M From England Who stayed in December 2011

WHAT DID THE BEST REVIEW SAY?

Everything about this hotel was good-neat,nice breakfast,excellent location to shops n good transport network Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Emmanuel Iwu
From Leicester, England
Who stayed in January 2012

WHAT DID THE WORST REVIEW SAY?

VENUE SHOULD BE CLOSED ON GROUNDS OF HEALTH & SAFETY AS IT GIVES A HORRIBLE IMPRESSION TO INTERNATIONAL VISITORS TO LONDON - A BEAUTIFUL CITY, LONDON.
WE COULD NOT EVEN STAY AN HOUR AS EVERYTHING, HONESTLY,E EVERYTHING IS MILES BEYOND ACCEPTABLE!! Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Joe A
From Joe A
Who stayed in January 2012
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