New Linden Hotel Reviews

Price quality very good and in a very nice neighbourhood

Again we had the same problem and had to move several times. hotel needs to make sure the double rooms are set up for twins and not a double. was told cleaners where not available to do this and moved to family room, then another.

We asked for twin rooms (2 males sharing). when we arrived we were shown to a room with a double bed and had to wait to be moved to a family room.

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Excellent accommodation. Large rooms. Very friendly, efficient and helpful staff. 5-10 minutes walk from Bayswater and Queensway tube. Highly reccommended. Will definately stay again.

Good location. Very clean room and dining room. Freindly and helpful staff. Excellent breakfast.

The staff were helpful, even lending us phone chargers when we needed them.
The room was very very tiny! only just enough room to swing a cat, though the bed was comfortable.
I think we were the luckiest guests as we had the only balcony in the hotel, which was lovely.
We were sad not to have a bath in the bathroom.
There weren't enough teabags (2)
It was fairly quiet and we got a good night's sleep.
The breakfast was nice. Good for vegetarians as there was lots of fruit, yoghurt, croissants, bread, jam and cereals, but those expecting a meaty full English would be disappointed.

Overall the experience was pretty bad. The staff was very nice but the hotel does not deserve any attention. I will never use it again. For the price I was expecting a normal 3 start hotel with breakfast included. The food was terrible and very scarce. They define breakfast as cheese slices with some bread and yoghurt. Nothing closer to the food I have got in other places. Even the cheap ones. The room was very small even for London standards, but I acknowledge I made the reservation just couple of weeks in advance so will not complaint too much about it. The shower design is terrible can't believe how bad it is, you need to see it to belive it. After a shower the whole bathroom was wet even if being extremely careful, there is no door or curtain dividing the shower from the rest of the facilities. The TV did have 3 or 4 working channels (BBC). There where stains on curtains, glass window with crack (not big thing but still looks bad for a hotel). So I complained but the staff could do nothing about bad stuff there. Don't blame them, guess just terrible management.

Our room was compact, but had everything we needed. It was clearly recently refurbished and felt quite luxurious despite the size. The concierge on the evening was dealing with a difficult phone call plus a group of wedding guests and still managed to make us feel welcome and valued. He even stood out in the drizzle to hail us a cab so we didn't have to. Every staff member I came across was friendly and helpful. The breakfast was clearly aimed more at the mainland European guest, so the choice of meat, etc was - let's say unfamiliar to be generous. I would definitely use it again at the LateRooms price we got. If we had paid the full published price I would feel significantly less forgiving of the space and the breakfast.

The new linden hotel was a great find, in an ideal location 5 minutes from Bayswater Tube. The area was quiet and staff vey friendly/helpful.
Small room, but well decorated and comfy bed. Very good value for money in West London