New Linden Hotel Reviews

Pros
Friendly and helpful desk staff
Free left luggage
Room was clean
Bed was comfortable
Bathroom was nice
Cons:
Room was very small
Our room was baking hot (it was nt warm outside) and the only way to cool it was to open the window that lead onto what looked like a beer garden
Checkout was 10.30, which is just too early.
Within half an hour of getting in to our room, one of the staff walked into our room without knocking
The walls were pretty thin, so it was pretty noisy at night
Breakfast was a so so attempt at a continental breakfast. The juices were awful.

Great room, excellent bed/linen, shower etc. Breakfast not so great but to be fair I wasn't expecting it.

I agree with some of the other reviewers that the rooms aren't very big but they are light and airy with high ceilings and big windows giving it a more spacious feel. The best thing about the hotel is its location - it has a real 'village' feel as you wander the streets - and yet there's great shopping and good bars and restaurants plus The Coronet cinema (all seats £3.50 on Tuesdays!) all within a 5 or 10 minute walk. For the money we were delighted with our stay.

Again we had the same problem and had to move several times. hotel needs to make sure the double rooms are set up for twins and not a double. was told cleaners where not available to do this and moved to family room, then another.

Excellent accommodation. Large rooms. Very friendly, efficient and helpful staff. 5-10 minutes walk from Bayswater and Queensway tube. Highly reccommended. Will definately stay again.

The hotel was set in a great location, from entering it was very clean and the staff were extremely helpful especially with help for the underground. I could not fault the room there was three of us staying it was my mum's 60th birthday on the day of the stay and my sister and I treated her to a trip to London with theatre tickets, the room was really big and very spacious, lovely and warm and very clean. The staff were so helpful even at 10.45 pm when we returned at night and asked for some more tea bags, milk and sugar no sooner had we got back to the room and they were there. The breakfast room was bright and airy even though it was a continental breakfast there was a good selection to choose from and very enjoyable. On a whole I could not fault this hotel and would stay again and I can highly recommend anyone to stay, so pleased I booked this hotel it made our trip worthwhile. The staff were all friendly and so helpful and could not do enough for you.

The room was very stylish and furnished to a very high standard. Everything, clean, modern and bed really comfortable. Good reception satellite flat screen TV on wall and tea / coffee facilities.
Would have helped if a couple of bottles of water with tea / coffee as not keen on London water, only other preference would have been choice of fried breakfast. These comments are not points off, only personal preference. Would definitely recommend and stay again.

Nice hotel in a good location, a 5 min walk from the tube station.
Very clean & welcoming.
The room was designed to top spec & was very spacious.
Good value for money considering the location & time of year.
Would visit again.
However, upon arrival there was confusion in regards to payment, we thought that we had already paid, however was advised that card details only taken to hold the booking & that payment wasnt processed until the date of stay, So feel that this could of been made clearer at the time of booking.

We booked for 3 nights but after 2 we moved to another hotel. The staff were very helpful but due to a number of issues from poorly flushing toilets, wooden floors that squeaked so loud it kept us awake most of the night, no doors on the showers that meant half the water ended up on the bathroom floor,This hotel was not for us.

Nice room and clean, friendly staff, good breakfast

Some of the linens were stained and the room was very small, but otherwise it was modern, well furnished and comfortable. The staff was also very nice, always welcoming, polite and helpful.

I had a very pleasant quiet room as requested on the top floor rear of the hotel. Very clean and not cramped at all. Small shower room but v good standard with a very enjoyable shower. The dining room was basic but functional. All self service and the food was OK but basic eg fruit juice was concentrate. For a day or two it is certainly one of the best value hotels I have stayed in in Bayswater area. I have certainly paid more for inferior accommodation to this.

Hotel exterior very appealing, leading through to a small yet impressive, smart lobby and friendly receptionist. No help offered with our bags though. Our room was at basement level and not particularly large however, we were extremely pleased and impressed by the cleanliness and freshness of the room. The marbled floor was spotlessly clean as was the ensuite. The room was modern and decor was of a very high quality. Unfortunatley the thick blinds, which we had to keep down, when lifted revealed an unimpressive neighbouring wall.
The room was thankfully well sound proofed, which after a late night out in London, enabled us to enjoy a decent amount of sleep before enjoying a plentyful and adeqately varied breakfast in a bright and airy breakfast room.
The night porter was extremely helpful, and provided us with a very welcome early morning snack of hot buttered toast when we arrived back from our night out at 3am! Most impressive & most welcome!!
We managed to get this hotel on a last minute deal, and the room cost us less than half the full price - however, I would not have been as pleased as I was if I had had to pay the full £250 and had a basement room for this price! As it was £119 for this room and breakfast was, I felt a fair price.
The hotel was not best placed for where we wanted to be - but not their fault, neither was the work on the District and Circle lines at the time, on the tube. Location wasn't particularly convenient for our needs, but the hotel was in a lovely district with shops and cafes very close by.
All in all - very pleased with the overall standard of the hotel we chose, and the location is lovely.

My wife and I were given a very warm welcome to the hotel and a free upgrade. the hotel is nicely situated in a quiet area 5minute walk to Bayswater tube on the circle line,so very convenient all the major tourist/theatre area's. With an exellent continental style buffet breakfast I would recommend this hotel, ideal for a w/e break.

The room was a double but only large enough to be single. The head of the queen size bed, one side and the foot of the bed was inaccessible because the bed was surrounded by walls. if one person was positioned at the remaining edge, the other person had to climb over them to get in! Once out of the bed, there was not room for two people to pass each other and nowhere to sit. We stayed for three nights and my sister booked a room for two nights. She paid less per night and had a family room. The shower was without curtain or screen, therefore water went everywhere. We were expected to settle the bill on arrival where my sister paid on departure. Perhaps they didn't want us to change our minds once we saw the room, which must be the smallest double hotel room which we have ever stayed in.

Small room but perfect for short stay. Great location and very nice hotel - very clean, good decor in good condition.

First rate staff, excellent service, fantastic rooms best value for money I have had in a long time. Fantastic pub a couple of doors away, fantastic restuarant a couple of doors away. Over looking the park and a stones throw from the tube and Bayswater centre. Breakfast is a continental which completely suits me. Stayed a few times since and would recommend to everyone.

Booked a quick one nighter (on business) and very glad I chose this hotel. Very handy for Queensway tube. Felt very safe walking around the area.
Hotel looks very nice from the outside - and inside the rooms are finished to a pretty high standard.
Giant bed.... very clean... very nice bathroom and shower (lots of comp' toiletries).
Didn't get chance to sample English breakfast (had to rush off too early).
Receptionist very very friendly, helpful and available (24hr reception).

My partner and I stayed for 1 night only, and found this hotel excellent value for money, we paid £60 for a lovely room, nicely decorated, immaculately clean, queen size bed, tea/coffee making facilities, lovely rain shower and complimentary toiletries. No cooked breakfast, only continental. Would definately book this hotel again.

To a certain extent you get what you pay for in London, and we got a good(ish) deal paying £80 per night for our room - the reason being the room was TINY! Everything was beautifully decorated, and had everything you'd need, but a room room which was basically a smallish single room made for a miniscule room for two. The rooms being rather crammed in meant most sounds from elsewhere were clearly audible, including people walking around on the floor above.
Can't complain too much as staff were helpful, and it was in a handy location, but the weekend before I had stayed in a hotel around the corner in West Kensington Gardens, which was admittedly more basic and did not have the luxe furnishings, but was clean, modern with attractive decor and crucially with a more spacious room for a far smaller price!
Overall not bad if you're staying for overnight and can get a good deal.

An amazing hotel with beautifully appointed rooms, fluffy towels and great customer service

You get what you pay for and I paid £50 a night. Half a mile from central London. you cannot expect much more.

We were able to walk from paddington to the hotel aprox 1.5 miles. On arrival the staff were helpful. We were told we were being given an upgrade but I think think was just fancy talk as we were probably given the noisiest room in the place. It was right by the 24hr reception and next to the lift. Was kept up all night by people chatting in reception and using the lift. The room (15) itself was ok apart from the shower was rubbish and cold and the hair dryer didn't work! Breakfast was ok, nothing special -could have done with a bit of bacon and eggs!!!! After breakfast we approached reception about the posibility of changing rooms which she organised straight away( think we may not have been the first to complain!!) on our arrival back to the hotel that evening our bags had been placed into another room, this room was lovely. The shower was far better and hot this time. Only little complaint was what sounded like a air con/fan unit outside the window which was a little noisy all night. Great location within easy walking distance of tube stations, Hyde park, notting hill etc etc.

Upsides: The reception staff were friendly and very helpful. Late rooms price was good. The twin bed I slept in was comfortable. Ensuite was adequate sized. Discount price made it bearable.
Downsides: Small basement room, tatty, rattly & lose window fittings, phone not connected, in room refreshments basic to non existent, satelite tv advertised but basic as it comes.
Summary: - Good staff. Very basic accomodation, not a 4* room in my opinion & but adequate for a one night place to sleep. I would not have been happy at the full published price or if I was here for more than the one night.

......the better of a bad bunch in this area - will definately stay here again. Please eat at the Hereford Restaurant, only doors away - its one of the best restaurants in London.

My husband and I booked a night's stay at the New Lindon Hotel after seeing good reviews.
On arrival we were pleased to receive very good customer service by the reception staff, and although the room was on the small side, it was well maintained, with modern decoration and very clean. I found the hotel a bit noisy, as I was able to hear the movements of other guests in the rooms around ours, however, the hotel is located in a quiet area of London, so once guests had settled I had a comfortable night. The continental buffet breakfast was very good, and the staff seemed well organised.
On check out day when left our luggage with hotel staff so that we didn't have to take this with us for our final day around London. When we arrived to collect it later in the day the reception staff member was unable to find it initially, and, as he was trying to deal with other customers, first asked us to check the luggage room, and then the room we had been staying in, regardless of the fact that new guests had checked in, and their luggage was already in the room. The staff member did manage to find our luggage, but we had concerns that they had allowed us to search the luggage room and guest room and felt that this was a breach of security.
A good stay, but with a disappointing end which would make us think twice about staying again.

Friendly welcome at reception and rooms were nicely decorated. Very small with TV awkwardly placed on wall to the side of the bed, but very well located with lots of restaurants nearby and excellent value for money with the Late Rooms deal. Would recommend and would stay again if working in this part of London.

The hotel was OK and service etc was great but the size of the room was seriously a joke. there was barely enough room to put the suitcase down.

Quality decor, good value for money.

The room was lovely and clean and the bedding was nice, there was a nice enough wetroom/shower room, but it was all so cramped as to be on the verge of complaint worthy, you couldn't actually get past the far edge of the bed without knocking yourself on the sideboard.
This was the basement room 7 (and 8 I assume is the same) which somebody else here has already complained about. The staff congregate just through a door right next to yours as they go about their cleaning duties, so there's little to no chance of a lie in as it gets very noisy. Not the staff's fault just the layout of the hotel is poor in that respect.
The breakfast was not up to scratch, choice of 3 cereals, some spam, some fake bacon/spam (cold cuts) and some plastic cheese. There was nice enough bread and croissants though, and some apples. Plenty of average coffee and the tea was above average.
The staff did the best they could with how the hotel is being sold/run so no complaints about them, reception was very good and open 24 hours, they gave us a free map (but I think that's more because it has some advertising link-in, but that's no worry)
The nearest tube is either Bayswater or Notting Hill gate, both of which are roughly 10-12 minutes walk, there are some restaurants very local to the Hotel, mostly greek, but there's a smashing Brazilian at the end of the road the Hotel is on, and a pub just a few doors the other way.
It was cheap enough to be OK at the price we paid, but any more than that (£60 a night for 2 people in 1 room with breakfast) and I would have been asking for my money back.
Also, not mentioned in their review or description or laterooms, is the fact that there appears to be work being carried out on the lift, although nothing was being done whilst we stayed, but it certainly wasn't finished.

This hotel is in a great location with easy access to tube. Our room was quite small but we were only there one night so not a problem.
Breakfast is continental but adequate for us

Clean, good value, well presented and polite staff what more could you ask for.

We had a complimentary upgrade to a family room which was great! Lovely hotel would definitely stay here again. In a nice part of london, very quiet and close to the tube station

I stayed at the New Linden Hotel for 2 nights mid April 2012. I have struggled to find decent hotels for a reasonable price in London, but was very impressed with the New Linden. The rooms are modern and clean (the bed was huge!). Modern bathrooms and nice complementary toiletries. The continental breakfast was standard but the dining room was nicely decorated and pristine. Considering I paid £90 a night for this hotel I was really pleased, good location for Bayswater Tube station (about 8 minute walk). All in all, I would recommend this hotel and will definitely be staying here again!

Two friends and I visited London for a girlie 2 night break and we wanted a clean, affordable hotel in a good location. What a gem we found in the New Linden Hotel!! Our triple room had three single beds and plenty of space to move around. It was spotlessly clean and wellfurnished. The bathroom had large fluffy white towels and the usual complimentary toiletries. We were more than happy with the continental breakfast which was included in the price. The staff at the hotel were friendly, helpful and welcoming. We would recommend this hotel to anyone and would certainly stay there again on our next trip to London. It was excellent value for money!

Rooms are in boutique style. As you'd expect not massive but nice decor, beds and bathrooms make it very pleasant. Breakfast was a standard continental, cereal and toast affair. Great access to tube and Queensway.

The hotel has very expensive furniture and upholstery which is being spoiled. The room in which I stayed was in the basement.It looked very clean and tidy, however the wooden floor and the bathroom floor were both very mouldy. I cleaned this away however it just rapidly returned in a poor room environment. The overhead shower area was not usable due to mould on the tiled walls which I could not clean, also there was no hot water for this. The hot water ceased at 8.00 when it was switched it off. I asked to be able to shower in another room. This was arranged after an hour. The ground floor room looked very good, however it too had mould in the wooden floor and bathroom tiled floor. The hotel front door is left open until it is locked for the night. I heard a group of people walking along the basement passage after 12.00.

Very smart room, clean shower room, white fluffy towels, nice toiletries. Breakfast, basic continental but quite adequate. Lovely helpful staff.

Price quality very good and in a very nice neighbourhood

We asked for twin rooms (2 males sharing). when we arrived we were shown to a room with a double bed and had to wait to be moved to a family room.