Nayland Hotel Reviews

This hotel was very clean and quite close...
This hotel was very clean and quite close to Paddington Rail & Underground Stations. The staff was quite helpful, even printed out our boarding passes. Lots of good not too expensive resteraunts in the area. The only down side was the breakfast, a full English Breakfast was (and still is in one place) was listed as included and this was one reason we chose this hotel; instead a good selection of cereal, hard cooked eggs and meat and cheese was offered.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Sep 2009

The bedding needs a good dry clean I...
The bedding needs a good dry clean. I know this is a low cost budget hotel, but do I really have to have put up with stained pillows and a bed cover with miscellaneous dirty patches? I don't live like that, so why should I pay for it? There are plenty more hotels on the same street to choose from....Thankfully at least the staff were kind and changed them. Breakfast is as cheap a quality you can get - organge squash, processed cheese. You really need to try harder to treat your clients better in a recession.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Aug 2009

I often stay here - does what it...
I often stay here - does what it says on the tin.<br />Good VFM - rooms are small but ideal for me as a sole occupier. The place is clean.<br />Breakfast is a bit basis but it does the job.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jun 2009

The Hotel is advertised as a but it...
The Hotel is advertised as a 4* but it is so obviously not. I booked a double and was given a twin
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 May 2009

I used to enjoy the cooked breakfasts when...
I used to enjoy the cooked breakfasts when I stayed at the Hotel in past years
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 May 2009

Customer service was fine the room was very...
Customer service was fine the room was very clean. Was on 4th Floor and shower was weak cut off totally on two occassion when showering only had one shower. Also no soap or shampoo left in room however reception was able to provide these on request. Hotel central and breakfast fine if you like toast and cereal. Guess if you get room on lower floors you should be ok.<br />Hotel within 10 minute walk of marble arch and at reasonale cost
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Apr 2009

Room was good Deal was good as I...
Room was good. Deal was good as I benefit of late rooms discount. Breakfast was average
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Apr 2009

The hotel did not really reflect that of...
The hotel did not really reflect that of 4 * accomodation which is what it was advertised as. The room was disappointing in that there were no facilities to make tea/coffee and it was extremely small for a twin room, verging on pokey. I put a special request in for a nice view but instead was immediately facing the breakfast room whereby people could see in, if my curtain was not drawn. Lastly, breakfast was very limited, consisting of tea/coffee, toast and cereal and not much else. On the plus side, the staff were extremely friendly and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Mar 2009

I thought that US staff would be rude...
I thought that US staff would be rude in comparison to the English. <br />Yet this was not to be. I often had the sense that they were doing me a favour in speaking to me. Largely because I was drawing their attention away from the newspaper or MSN.<br />Never felt welcome and always felt an inconvienance. <br />Never stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Mar 2009

Stay away from any room near the lift...
Stay away from any room near the lift shaft, we were woken at 4 am by a compressor operating! <br />Breakfast was toast, cheese, ham, with very cheap serials!<br />This is served until 09:30, be warned once 09:30 comes they turn the toaster off and start taking the food away, I realy felt sorry for a young lad that arrived at 09:25. They took the food away as he was trying to eat it! how ignorant. The food is not worth booking the hotel for you can get an english for 2.95 round the corner at a cafe.<br />What will stop me staying here again is the staff and poor attitude, espicially in the breakfast room, what a shame because if it was not for that we would have stayed agian as the room was pleasent and clean. Ohh the one member of staff who was quite pleasant was the man that booked us in when we arrived! just thought it was worth a mention
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Feb 2009

Excellent value for money The hotel has basic...
Excellent value for money. The hotel has basic but well maintained facilities for its category.
Reviewed by Mr David Moss; Reviewed in 12:18 24 Nov 2008

Budget Hotel Do not expect any special ameneties...
Budget Hotel. Do not expect any special ameneties. However, the staff was very helpful. They also loaned me an iron to press my clothes. However, the rooms are extremely small. If you plan to spend a lot of time in your hotel, this hotel is not for you. However, if you are looking for a good cheap hotel close to Paddington where you can sleep at night while seeing the sights during the day, this is an excellent fit.
Reviewed by Srinivas; Reviewed in 09:15 28 Oct 2008

Terrible hotel Tiny old fashioned apparently refurbished room...
Terrible hotel. Tiny, old fashioned (apparently refurbished) room. Rude receptionist wouldn't answer my question, which was: "Why have I paid LateRooms 75 for this room, when it's clearly marked here as a 65 room?". She ignored me and took the cash anyway! The Glass in my bathroom was really dirty, looked like it had some milk in it about 2 years ago that hadn't been washed away. I've stayed in a lot of rough hotels in Asia and Africa and this is in my top 5.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jul 2008

A good budget hotel Great location to Paddington...
A good, budget hotel. Great location to Paddington Station. Great for using as a base when visiting London. Could do with Tea/Coffee making facilities in room. Would stay again.
Reviewed by Nigel Edwards; Reviewed in 09:48 9 Jun 2008

Clean comfortable rooms even if quite little Friendly...
Clean, comfortable rooms, even if quite little. Friendly staff, especially at breakfast,but breakfast not so rich, if compared to same starred-Hotels. Overall, quite good, with pleasant location.
Reviewed by Stefano Cicolini; Reviewed in 10:27 3 Jun 2008

The room was like being in a garage...
The room was like being in a garage gloomy and dark - the tv was at crick your neck height not the best room for the money
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Feb 2008

There are better budget hotels at the same...
There are better budget hotels at the same price, personally although I haven't anything awful to say I didn't enjoy the stay and there was nothing about the hotel to make me want to stay there again. Breakfast wasn't very nice. On a positive note it's very convenient to paddington if this is important and the road isn't as busy as some in London. Check out process is manual and slow.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jan 2008

My wife and I have stayed elsewhere in...
My wife and I have stayed elsewhere in the Sussex Gardens area and this is now our preferred hotel. Situated on a fairly quiet street in a generally noisy neighborhood (near Paddington Station and St Mary's Hospital), we find its central location quite convenient. Although our room was small (but perhaps not by London standards), it was quite clean and reasonably well-appointed. The bed was comfortable, the water was hot, and the tiny bathroom squeezed in all the essentials. For we who spend most of our waking day away from the hotel room, this provided more than adequate accommodations. As for breakfast, it is plentiful and nourishing but quite plain. Wireless broadband is a nice touch (although there are internet cafes nearby), as is the lift. And if it matters to you, the manager is hardly the soul of affability but the rest of the staff is quite friendly. As London budget hotels go, this seems a solid choice.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Oct 2007

The hotel was fine and the staff very...
The hotel was fine and the staff very helpful and friendly. However the breakfast was awful-not even fresh orange, coffee horrid and only limited cereals. Otherwise a good reasonable value hotel
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Oct 2007

Good location for Hyde park and plenty of...
Good location for Hyde park and plenty of local facilities. Staff were efficient and interested. Everything was very clean and gave the impression of a well-looked after hotel. Breakfast was basic continental and efficiently done. The room was a little small...just enough space to walk round the bed. It is odd for a hotel at this price not to have tea/coffee making facilities in the room, although these were available at the small hotel bar downstairs at reasonable prices. The inconvenience of this would make me look elsewhere next time.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Sep 2007

If you are arriving at Paddington this is...
If you are arriving at Paddington this is a good hotel for a short stay. Small rooms but very clean. Some traffic noise but this is only to be expected in London. If it bothers you then get out more! This is London after all.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 May 2007

Good clean comfortable hotel ...
Good clean comfortable hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Apr 2007

Breakfast was served between - am and we...
Breakfast was served between 7-9 am and we thought that was too eraly. The orange juice they served was not really orange juice, it was mostly water with some juice added.<br />Other than that we had a very pleasant stay and staff was really friendly and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2007

The room has no Tea amp Coffee making...
The room has no Tea & Coffee making facility even though its stated on Late Rooms website!!! You leave your luggage at the left luggage room (located at their sister hotel 3 doors down) at your own risk! The hotel is clean, although I did find a small hair on the (supposed to be clean!) white towel! The good thing is, this hotel is conveniently located within walking distance of Paddington, Marylebone and Lancaster Gate tubes/stations.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jan 2007

Convenient for Paddington Station and Hyde Park Inviting...
Convenient for Paddington Station and Hyde Park. Inviting exterior in a very pleasant road full of small hotels. Entrance hall small but fine. Room was clean, smallish but adequate for a short stay. Bathroom well equipped but small. Breakfast was included and was served in a bright modern room and was simple but OK. The price through laterooms was half the rack rate which probably reflected the value but we would recommend the hotel on this basis.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Dec 2006

I thought that hotel was fantastic I couldn't...
I thought that hotel was fantastic!!, I couldn't have been happier. I have stayed in a acouple of hotels around this area in the past and this is by far the best. And the hotel was also a bargain - very pleased that I made the right choice. I will def staying again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Dec 2006

Hotel rooms are quite small but the convenient...
Hotel rooms are quite small, but the convenient location will make up for it. It's good place to stay if you are planning to spend your time out of the hotel room. If you are thinking about having a romantic weekend with you mate, stay somewhere else.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Dec 2006

Quality accommodation at affordable rates Highly reccommneded ...
Quality accommodation at affordable rates...Highly reccommneded
Reviewed by John P; Reviewed in 02:47 26 May 2005

Very clean excellent location budget hotel Plenty of...
Very clean,excellent location budget hotel. Plenty of hot water. Breakfast not good, but Mimo's cafe around the corner was great and fairly cheap. Would stay here again.
Reviewed by peter t; Reviewed in 05:53 25 Apr 2005

I have been coming to London from the...
I have been coming to London from the US for many years. I always stay at the Nayland because it is pleasant, well located, and really good value for money. It is very convenient to a good Tube stop and Paddington Station (Heathrow Express). It has a lift (an exception among budget hotels). The recent remodeling is really great. Yes, the rooms are small but I don't go to London to sit in my room. It is quite adquate for sleeping and showering/shaving. The breakfast room works OK if you will settle for dry cereal, toast, and coffee or tea. There are lots of places to eat nearby, espccially for lunch or supper.
Reviewed by H L Griffin; Reviewed in 03:00 6 Oct 2004

Small single room but very clean modern and...
Small single room but very clean, modern and functional. Bathroom really very poky but again spotless. Breakfast room cramped. At £45 for B&B this represents good value especially for London. Recommended.
Reviewed by Brian Whitehead; Reviewed in 10:40 14 Jun 2004

I had an extremely clean nice modern double...
I had an extremely clean, nice, modern double room with a nice bathroom with a shower that actually worked. I would, however, strongly suggest booking a double room for single use if you're planning to be in the room for any length of time, as the rooms are small.
Reviewed by Ellen Seidman; Reviewed in 08:49 23 Jan 2004

Yes the rooms are quite small - but...
Yes, the rooms are quite small - but they are clean. The evening staff (Isabella) was exceptionally helpful. Breakfast was an experience! The surrounding restaurants were wonderful.
Reviewed by Kaja Lemm; Reviewed in 10:03 4 Jan 2004

Poor slow staff Problems with room Many guests...
Poor, slow staff.
Problems with room.
Many guests being found alternative accommodation after hotel being over booked - some people still waiting at 23:00 after arriving at 15:00.
Lots of road noise.
VERY small rooms.
Didn't even risk breakfast.
My advice - try ANYWHERE else.
Reviewed by Paul W; Reviewed in 02:02 1 Dec 2003

Nice hotel Very helpfull staff Very child-friendly Rather...
Nice hotel. Very helpfull staff. Very child-friendly. Rather small place to have breakfast.
Reviewed by Hontele; Reviewed in 08:38 20 Oct 2003

Excellent value for money rooms clan with new...
Excellent value for money, rooms clan with new furniture and bathrooms.
Reviewed by Haydn Williams; Reviewed in 09:54 24 Sep 2003

Newly refurbished and looking lovely Rooms a little...
Newly refurbished and looking lovely,
Rooms a little small but still nice.
A little cramped for space at breakfast, but the staff are helpful and make up for that. A nice stay thankyou.
Reviewed by Peter Weller; Reviewed in 09:14 9 Sep 2003

Room was small but comfortable Staff joanne was...
Room was small but comfortable. Staff (joanne) was very nice and helpful. Room was clean. Guests should realize that there is a great deal of traffic noise late into the night on Sussex gardens. Big drawback. Can't beat it if you want to stay near Paddington
Reviewed by Jim Rhodes; Reviewed in 04:21 31 Jul 2003

Wallpaper hanging off ceiling in bedroom paint peeling...
Wallpaper hanging off ceiling in bedroom, paint peeling off wall in ensuite. My small but adequate room was crying out for redecoration
Reviewed by Ed English; Reviewed in 05:04 17 Jan 2002

although the hotel was a bit tat round...
although the hotel was a bit tat round the edges (appeared to be being decorated) we could not fault the service, the staff were all very helpful and friendly, nothing too much (including broken heels on shoes). would definately use you again.
Reviewed by cheryl foster; Reviewed in 10:46 15 Dec 2001

Friendly helpful staff A bargain Could use a...
Friendly, helpful staff. A bargain.
Could use a little "sprucing up".
Reviewed by Don Taylor; Reviewed in 02:34 27 Nov 2001

Location was nice and convenient for Paddington station...
Location was nice, and convenient for Paddington station.
The room was very small, especially the ensuite - no good if you are clostraphobic! But comfortable enough.
Reviewed by Helen Hicks; Reviewed in 11:56 27 Nov 2001

We are satisfied over our stay in the...
We are satisfied over our stay in
the hotel last weekend.
4 Swedish people
Reviewed by Christin Franzen; Reviewed in 06:33 29 Oct 2001

We enjoed our staying at your hotel We...
We enjoed our staying at your hotel.We really liked the warm atmosphere, all the staff was so friendly.We wish we could come again.
Reviewed by vasilakis; Reviewed in 10:27 25 Oct 2001

Functional hotel Little worn out though ...
Functional hotel. Little worn out though.
Reviewed by Christel Thuvesson; Reviewed in 11:07 2 Apr 2001

Excellent value for money ...
Excellent value for money.
Reviewed by Kira Orekhova; Reviewed in 07:23 30 Mar 2001

I've stayed in better for the same price...
I've stayed in better for the same price.
Reviewed by Anthony Jarvis; Reviewed in 04:11 22 Mar 2001