Montague On the Gardens Hotel Reviews

Excellent central hotel with very high standards of...
Excellent central hotel with very high standards of service
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Sep 2009

Prior to arrival asked for garden view and...
Prior to arrival asked for garden view, and a room with no stairs spoke to Dirk who said would try to arrange this. On arrival quickly processed through the check in with very helpful staff.Rooms allocated both had views of the garden.The rooms although slighly small were in immaculate condition. the location is ideal 5minutes walk to Russell st tube which is on the Piccadilly line so ideal for Covent Garden,Leiceter Sq and all the theatres.<br />All the staff extremely helpful,pleasant nothing was too much trouble.<br />on a down side the price of drinks even by London standards are pretty high, but this did not detract from a very enjoyable stay, and would definately stay at the Montague again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Aug 2009

This was a very friendly hotel with service...
This was a very friendly hotel with service staff going out of their way to please. The room was of average size but well equipped and very comfortable. The en suite was clean and had a good shower. A nice point to note about this hotel is that it's in a quiet area which means a good nights sleep. I find a lot of hotel in London very noisy with traffic etc.. Overall this was a good find and will definitely stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Aug 2009

This was our third stay at this hotel...
This was our third stay at this hotel and it was like our two previous visits,wonderful.<br />From the minute you walk through the door the friendly staff can't do enough for you,and this contiues till the minute you leave.I have already booked again for october,i wouldn't go anywhere else.Its a first class hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jul 2009

Could not fault the hotel Good location nice...
Could not fault the hotel. Good location, nice room, good food. Staff could not do enough for us. if in the area would definately stay again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jul 2009

This is an old building so the bedrooms...
This is an old building so the bedrooms perhaps reflect their original size. The groiund floor reception rooms are nicely set out and the staff service exemplary. However the third floor bedroom corridor could do with some smartening up and I found my bedroom cramped (I asked to be moved to a more expensive , bigger room but found that no better because they'd filled the space with a bigger bed!)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jun 2009

the customer service at this hotel is fantastic...
the customer service at this hotel is fantastic but the size of the rooms and the bed size leave a lot to be dezired.though having said that you got a paper delivered one day and the next day nothing. it was the same with the bottles of water you got one day water the next day nothing.but all the front of house staff were very friendly.the best ive exsperienced in london
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jun 2009

A perfect hotel without doubt our most enjoyable...
A perfect hotel without doubt our most enjoyable city break
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jun 2009

This hotel was fabulous We had a real...
This hotel was fabulous! We had a real suprise when we arrived as it was so 'oldy worldy'. The bar was very comfortable and had an outside seating area with lovely warm heaters, the staff even provided blankets in case you were still a bit nippy! All the staff were so helpful and couldn't do enough for you. The breakfast was fantastic with a great choice. The hotel was well situated for sight seeing, being accross the road from the British Museum and a short walk away from Soho and Covent Garden. We will definately stay at this hotel when we next visit London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 May 2009

Top quality service in this hotel old fashioned...
Top quality service in this hotel, old fashioned room decoration - great breakfast - the hotel also has a very nice garden.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 May 2009

Top class hotel staff can't do enough to...
Top class hotel,staff can't do enough to help you,nothing is too much trouble.My only fault would be that the room was quite small and that the bathroom only had a shower and no bath(very nice shower though).
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 May 2009

Like any hotel there are good things and...
Like any hotel there are good things and bad things to say....however in this case it's mostly good with one negative...this is what we thought....hope it's useful.<br />First the good:<br />- Great staff...from the welcome at the door to reception through to restaurant/bar staff....all were excellent.<br />- the hotel is beautifully decorated...it's not enormous so the public areas felt cosy and welcoming...like a small scale country house....<br />- we ate in the restaurant one night and the food was excellent and at approx 25 for 2 courses, well worth the money for London prices.<br />- we had afternoon tea in the conservatory...again...it was lovely. Good selection of cake with leaf tea and champagne. <br />- good choice at breakfast both cooked and continental. Again, staff all excellent.<br />- felt safe here and would stay here on my own if I needed a central hotel and it was niced to be welcomed back from the theatre etc - a small touch but a good one!<br />- Reception and concierge staff were friendly, efficient and helpful.<br />- location is on a reasonably quiet street virtually next door to the British Museum.<br />- our room was in good condition, very comfy bed, air conditioned, clean and with tea/coffee making facilities and bottled water (which was replaced after we drank the first lot!)<br />The bad point?<br />- we stayed in a standard double room and it was on the small side. For example, when I sat at the dressing table, my husband couldn't get past me as there was not enough room between chair and wall. The suitcase had to be kept in the wardrobe (although there was a table with two small chairs that could have been moved if necessary) - if we'd had much more luggage, I don't know where we'd have put it! This didn't bother us because we weren't in our room much...but if you like a lot of space, it's worth thinking about.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 May 2009

First class greeting quality room but very very...
First class greeting, quality room but very very small, Although being tall I am not broad and my wife is size 8. It was a struggle to be in the room together unless in bed. bar service and ambiance was good. Location is great for theatres and shops, galleries etc. We were lucky to park outside. Perhaps our checking out was at an unfortunate time, but it was the only time that no one was on the door or available to assist with cases (09:30 a.m.!)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Mar 2009

Its many years since I stayed at The...
Its many years since I stayed at The Montague but it hasn't change. A great location which mixes traditional service with high quality accommodation and decor. Thoroughly recommend it and will return.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Mar 2009

When we arrived I requested to be placed...
When we arrived I requested to be placed at a room like the ones shown on the website as the one assigned wasn't as nice.<br />The room cost an extra 30 but worth every penny. Although small, it was nicely decorated and very romantic.<br />The breakfast comes HIGHLY recommended.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Feb 2009

excellent customer service really helpful friendly staff -...
excellent customer service, really helpful , friendly staff - can't wait to stay again!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Feb 2009

The service provided by this hotel is excellent...
The service provided by this hotel is excellent.The have US customer base and are geared to people service (and tips,so UK people be ready!).My 19 year old sons' double room was excellent ,but my double bed was two singles conjoined and was uncomfortable.They do not <br />do twin rooms ,which is strange ,considering the conjoined twinbed ...still!<br />Breakfast was average standard,poor quality bread, no porridge.Not too healthy.Evening meal was fair,if unimaginative and awful veg.Steak very tender.I think the veg and healthy option side could do with a shake up. We had special extras of trip to London Eye and Pre theatre dinner .The concierge was charming and also the two receptionists .Its very convenient for Covent Garden and BM .They do go out of their way to make it nice for you.Worth a try at late rom prices.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Dec 2008

An excellent smart hotel in a good location...
An excellent smart hotel in a good location.The staff were extremely polite and helpful,and our room was luxurious and comfortable. We would definitely like to visit again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Dec 2008

rooms are small but very nice ...
rooms are small but very nice
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Dec 2008

Room very small but cosy - we can...
Room very small but cosy - we can see why this would be a problem for some - especially the bathroom but we thought it adequate for a weekend stay.<br />Very friendly hotel especially concierce service.<br />Food very good.<br />Excellent location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2008

Everthing was excellent the staff were wonderful the...
Everthing was excellent, the staff were wonderful, the attention to detail was superb. A glorious hotel, perfectly situated, can't wait to go back
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2008

This was booked for me as a surprise...
This was booked for me as a surprise - for my 1st night after my wedding..... we were upgraded to a suite & it was a beautiful room.<br />The bathroom was great & had everything that was required & the shower is a brilliant experience.<br />My only gripe was the bed was very uncomfortable & as we only stayed one night we couldn't make the most of what the room had to offer.<br />I would recommend this hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Dec 2008

Room was a bit on the small side...
Room was a bit on the small side but otherwise excellent.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Dec 2008

Hotel exactly as described on the web room...
Hotel exactly as described on the web, room on the small side but I knew about that in advance. The fabrics and furnishings in the room were very good and no noise filtered in from the street. We slept in on Sunday morning and no-one disturbed us. The staff were absolutely excellent across the board, always polite and helpful - I had the feeling that any request would be no trouble whatsoever.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Dec 2008

the best customer service I have experienced at...
the best customer service I have experienced at any hotel in the uk or abroad. A delightful room and the most attentive and helpful staff. Central for theatres and museums and easy walking to central sights.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Dec 2008

Excellent Hotel for the late rooms rate I...
Excellent Hotel for the late rooms rate I paid, 5 star feel provided by customer service
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Nov 2008

Unfortunately we didnt get off to a good...
Unfortunately we didnt get off to a good start as when my husband arrived at the hotel he was told there was no booking for us .It was later discovered that the booking had mistakenly been logged under his Christian name.The hotel were very apologetic and gave us a great upgrade to a beautiful room to compensate.From this point onwards the service and staff were excellent -as they were during my previous stay! Well done on sorting out the mistake quickly an efficiently!<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Nov 2008

Everything about the hotel was excellent apart from...
Everything about the hotel was excellent apart from one thing - the room was extremely small.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Nov 2008

Only gripe was that glasses of awful house...
Only gripe was that 2 glasses of awful house red were 20.00. Ridiculous prices & awful wine!<br />Other than that fantastic.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Oct 2008

I would say my only gripe was that...
I would say my only gripe was that the suite (to which we were upgraded which was marvellous!) smelt of smoke but apart from that it was lovely.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Oct 2008

The rooms are a little cramped but the...
The rooms are a little cramped but the customer service was excellent.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Oct 2008

Good quality hotel close to British Museum and...
Good quality hotel close to British Museum and handy for theatres in the area. Our room was very small but adequate. Staff very helpful. Not cheap but good value for money for London prices.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Oct 2008

Staff Friendly and Professional Rooms modern but compact...
Staff Friendly and Professional, Rooms modern but compact, Bathrooms Modern(Showers impressive), Location is good for theatreland, covent garden, oxford street but loctated in a pleasant and more imprtantly quiet street. Have already recommended to friends and wil use again on future trips.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Oct 2008

We booked this hotel after looking at several...
We booked this hotel after looking at several others and after reading the reviews,the staff were helpful and friendly without exception,the hotel feels like a country home very cosy and confortable with lots of nice personal touches which sets it apart from the big chain hotels. The location is excellant with the theatres,Covent Gardens,British Museum and Oxford and Bond Street<br />within easy walking distance. I have no reservation in recommending this hotel
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Sep 2008

The hotel was gorgeous It was my mums...
The hotel was gorgeous. It was my mums 50th so they upgraded us to one of the best rooms for no extra cost. The staff are all very helpful and with the price of the hotel we got two tickets to go on the london eye!! I would definitely stay here again if I was going to london.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Sep 2008

This is a gorgeous hotel right across the...
This is a gorgeous hotel, right across the street from the British Museum. The full English breakfast is excellent, complete with scrambled eggs, baked beans, hash browns, mushrooms, roasted tomatoes, cheese, yogurts, fresh fruit, bacon, etc.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Sep 2008

Much nicer than most of the other Russell...
Much nicer than most of the other Russell Square location hotels, highly recommend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Sep 2008

the hotel was good value for money on...
the hotel was good value for money on the whole, with staff very friendly and helpful.<br />The main concern however was the size of the room.<br />Even by london standards this was very small,,<br />To be fair there was everything else was fine.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Aug 2008

Lovely staff great position ...
Lovely staff, great position.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Aug 2008

Good hotel pleasant location Only there for one...
Good hotel, pleasant location. Only there for one night but was fine. Could do with serving breakfast from 6.30am say, as I had to be out early on business.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jul 2008

we booked pre theatre dinner as part of...
we booked pre theatre dinner as part of a special deal offered by hotel. The food was really bad and i ate very little. I would advise that guesrs take the time to look at the numerous offers in resturants locally. Breakfast was much better however which made me wonder why they could not offer food of a reasonable standard the evening before.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jun 2008

Bedroom over furnished making it difficult to move...
Bedroom over furnished making it difficult to move about
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jun 2008

On arrival we were informed that we had...
On arrival we were informed that we had an upgraded room. Would definitely stay there again. Staff were courteous and helpful. Hotel room was lovely although a little small. Great bathroom.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jun 2008

Very centrally located handy for Covent Garden Oxford...
Very centrally located, handy for Covent Garden, Oxford street and all main touristy areas. Rooms a little small but all perfectly clean and welcoming with the most important aspect of a room...a comfy bed. Food was okay but could have been better, there was a wedding on to be fair which may explain this but as a guest the wedding wasn't my concern and shouldn't have affected my stay. On the whole though, very pleasant albeit for one night.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jun 2008

I booked our stay for an anniversary surprise...
I booked our stay for an anniversary surprise for my husband, and the hotel staff made us feel special, spoiled and completely comfortable, even sending up chocolates and fruit in congratulations. Nothing was too much trouble, and everyone we encountered did everything to make us feel welcome.<br />The room was absolutely beautiful, well appointed, quiet and comfortable. The aircon kept the temperature comfortable whilst not roaring away all night.<br />We only ate bar snacks, but they were well presented and tasty.<br />We will definately stay again next time in London and would absolutely recommend The Montague to anyone who asks.<br />Thank you very much!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jun 2008

Reading the reviews before booking a lot mention...
Reading the reviews before booking, a lot mention small rooms. Yes they are but what do you expect in central london. The staff where exceptional. Very friendly and a great attention to detail. We just happen to mention it was my wife's birthday to the receptionist, only as a passing comment during conversation. On arriving back to our room after an evening out a birthday card and chocolates where waiting. I can't think of many places where such a gesture would be shown. Good quality comfortable rooms, if small. Very clean nothing too much trouble. We will stay there again next time we are in london.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 May 2008

The Montague on the Gardens is a brilliant...
The Montague on the Gardens is a brilliant friendly hotel, with lovely staff, a real gem and in a good position in the centre of London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 May 2008

What an excellent find The special weekend rate...
What an excellent find. The special weekend rate included a bottle of champagne, which sadly, I devoured on my own. Service was attentive and room service was good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Mar 2008

Given the pictures of the rooms on the...
Given the pictures of the rooms on the internet and previous reviews I was quite excited about staying in this hotel. However, I was totally disappointed when I arrived there. The rooms have to be the smallest rooms I have ever stayed in. With two people in a double room only one could move around the room at a time. The decor was dated and depressing, however they are refurbishing the rooms, although they are still the same size. When I complained to the receptionist the first evening he was prepared to move me to a bigger room however it was at a hefty price increase which I declined. The first impression lasted throughout my stay although I have to say the food and service in the restaurant was very good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Mar 2008

No request was ever too much for the...
No request was ever too much for the very eficient and ultra friendly staff. My wife and I have never been treated so well at any hotel we have visited. Everything was absolutely superb and I will certainly be looking to book again in the future!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Feb 2008

Excellent location for walking to Covent Garden and...
Excellent location for walking to Covent Garden and the surrounding areas. We stayed at the hotel for new year and the atmosphere was just superb. The hotel has charm and character in abundance. The cost was a little excessive, but, the stay included new year's eve and so, was comparable with other raised prices. We'd certainly come back again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jan 2008

I needed a room for night for person...
I needed a room for 1 night for 1 person in central london 10 days before Xmas. Montague on the Gardens was a very good choice, literally round the corner from the British Museum and 5 minutes walk from Oxford Street. My room was nice, clean and warm and the atmosphere of the hotel was relaxed and friendly. I would stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Dec 2007

This was our third stay at this hotel...
This was our third stay at this hotel and we found it to be excellent in all respects - as usual.<br />THe rooms are extremely well decorated and very comfortable. The staff are very friendly indeed and always willing to help in any way. The restaurant is excellent and the service could not be faulted.<br />We will gladly return to the Montague at a later date.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Oct 2007

It's not cheap but the quality of the...
It's not cheap but the quality of the service is hard to beat. It is also a fantastic location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Oct 2007

A wonderful Hotel in a very convenient location...
A wonderful Hotel in a very convenient location Try to upgrade to a king room mine was exquisite. Staff and porterage were a credit to the Hotel and nothing was too much trouble. Will be returning for another stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Oct 2007

We didn't eat at the hotel so can't...
We didn't eat at the hotel, so can't comment. Staff were extremely warm, friendly and welcoming without being over the top. Amazingly quiet given it's location. Have already booked for another stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Oct 2007

Wonderful hotel staff so helpful and friendly The...
Wonderful hotel, staff so helpful and friendly. The room was small but perfectly formed (hence the 4 star rating). The bed was incredible - so comfortable! The food was great but pricey for our budget. One thing that saddened me was that we couldn't get into the gardens as the gate on the street was locked. I would recommend this hotel to anyone and would stay there again if I could.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Oct 2007

We found the hotel to be in a...
We found the hotel to be in a convenient location for sightseeing. we were very pleased with our stay at The Montague. The hotel had everything we needed, ans was clean and welcoming. Staff were very courteous and attentive and were very pleased to offer their help. They kept our luggage on our day of departure whilst we went sightseeing. The breakfast was nice and there was plenty of choice, it was expensive at 16 each. The concierge was knowledgeable about tube and public transport and was at hand to flag a taxi down. I would happily stay here again and would recommend to all.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Sep 2007

Great location within walkingdistance to theatres and shopping...
Great location,within walkingdistance to theatres and shopping. Very quiet at night and a wonderful breakfast.My favourite London Hotel!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Sep 2007

Enjoyed our stay at this hotel The staff...
Enjoyed our stay at this hotel. The staff were extremely helpful and friendly. Nothing was too much trouble. We had a two night deal which included a bottle of champagne and full English breakfast. Only minor comments would be that the cooked items for the buffet breakfast were Ok but there was plenty of alternative choices. The room was a little on the small side but in central London that is to be expected. Will definitely stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Sep 2007

Rooms were not provided as booked but once...
Rooms were not provided as booked but once this was brought to the receptionists attention it was quickly altered to the booking request. Champagne was also not in rooms but was provided once it was brought to their attention. (We booked two classic rooms with weekend tariff.) We found the staff very helpful and friendly, nothing was too much trouble. Any requests for additional help were quickly responded too and we were asked whether or not the response was adequate or was further information required. The concierge was very knowledgeable a good source of information. We only ate breakfast at the hotel but the full English breakfast was well presented and very tasty. The offering for the continental although not used looked to be equally impressive.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Aug 2007

Great hotel really friendly staff who made an...
Great hotel, really friendly staff who made an effort. Great location for British Museum, Shaftesbury Avenue and Covent Garden. Rooms were a touch small and the decor a bit OTT for me but otherwise very nice, good beds and every facility. Nice gardens at the beack.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Aug 2007

The staff were incredibly friendly and the hotel...
The staff were incredibly friendly and the hotel had a nice friendly feel to it. However the decor could do with updating and the rooms were far too hot. I might stay here if I wanted to be in the Russel Square area but won't rush back.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Jul 2007

good location although rooms are fairly small ...
good location although rooms are fairly small.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jul 2007

I have stayed at the Montaugue on two...
I have stayed at the Montaugue on two occasions. Each time it has been a wonderful experience. The staff are exceptional and cannot do enough for you. Although some of the rooms can be on the small side, they are beautifully looked after with nice decor. The bathrooms are modern and spotlessly clean. On a personal level I have only been lucky enough to stay at this hotel twice. However, due to the nature of my job I book this hotel regularly for both UK and Overseas visitors on business. The hotel is very well situated within easy walking distance to some of the major attractions in London. Breakfast at the hotel is a truly pleasurable experience and one that should be savoured. I love this hotel - a little oasis of peace and quiet in the heart of London - a true gem and I hope it doesnt change. Incidentally, I have also sent visitors to The Rubens and Hotel 41, along with the Montague all these hotels fall under the Red Carnation Group and are all excellent - well done Red Carnation Group!<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jul 2007

Chic modern elegant and comfortable room quite small...
Chic, modern, elegant and comfortable room (quite small but adequate) with 6' bed. Comfortable lounge area downstairs. Did not eat here other than breakfast, but it looked good. Thoroughly recommended.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jul 2007

Enjoyed our stay at this very friendly clean...
Enjoyed our stay at this very friendly, clean , smallish hotel in what seemed to be a very secure and quiet area. Easy to get to the close tube station or walk to quite a few tourist attractions. My only complaint about the hotel is the abiltiy to hear the occupants above us everytime they walked across the floor , got into or out of bed etc. Otherwise, I would highly recommend this hotel if you want to have a truly "British" experience, lots of little neat shops and pubs in the area to enjoy,too. The reason for the low family friendly score is because I think they basically cater to business persons simply because the rooms are not meant to accommadate really more than 2 people. By using the extra large suite we were able to make it work .
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Jul 2007

Very nice and friendly hotel and staff Excellent...
Very nice and friendly hotel and staff. Excellent service, great breakfast buffet, good location. Small but nice room. Would definitely stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jun 2007

Room was very small but great location for...
Room was very small but great location for shopping and walking around and lovely hotel with nice bar with a terrace overlooking a nice garden.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jun 2007

My partner and I had a really enjoyable...
My partner and I had a really enjoyable stay at this hotel. The only negative I can think of was that the room was on the small side, but that's quite typical in London. The room was stylish and well presented, the shower was lovely and particularly liked the blue light in the bathroom!! We had Pimms on the patio in the afternoon sun which was gorgeous and stayed to have dinner in the restaurant. The food was delicious although the wine a bice pricey. The staff were curteous and attentive but not too 'in your face'. We will definitely stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jun 2007

Breakfast was chaotic due to everyone arriving for...
Breakfast was chaotic due to everyone arriving for breakfast at the same time. The restauant could not cope with the number of covers and there appeared to be a shortage of staff. Nonetheless, it is our favourite hotel in London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 May 2007

The hotel is in a great location not...
The hotel is in a great location, not far from Euston and King's Cross stations and walking distance from Covent Garden and Soho (which are great for theatre, restaurants and bars). Our room was a standard twin and despite being quite small, it was beautifully decorated and very comfortable. The staff were very friendly and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 May 2007

This was our second stay at Montague on...
This was our second stay at Montague on the Gardens so we knew what to expect. The rooms were beautiful, although small, and spotlessly clean. The staff were very accommodating and helpful. We decided to venture to the restaurant for breakfast this stay (rather than have room service) and it was a good idea as the cooked breakfast was fantastic!!! Great location - we didn't realise just how close to Oxford Street (for shopping) and Covent Gardens/West End we were. Ventured to the British museum (directly opposite) on this stay which was very impressive and free (apart from suggested donation/special exhibits). For us, we would not consider staying anywhere else in London as The Montague on the Gardens has everything we need!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 May 2007

We have stayed at this hotel before and...
We have stayed at this hotel before and were again really impressed with both the service and food(albeit we only had breakfast in the hotel).The staff were so helpful and whilst the rooms were small they were beautifully furnished and decorated.We highly recommend this hotel as a a good base for sightseeing/shopping and the shows. Attention to detail is key in this hotel and worth a visit.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 May 2007

We did the weekend special which was a...
We did the weekend special which was a fabulous deal for such a lovely hotel in a marvelous location of London. The staff were very friendly and the hotel quite clean and well kept. The garden was a special treat... eating breakfast on the patio!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 May 2007

Lovely hotel opposite the British Museum and only...
Lovely hotel opposite the British Museum and only 10 mins walk to Covent Garden. The 2 night weekend stay with breakfast and champage is terrific value and about a third off the price of the rack rate.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 May 2007

We arrived at approx p m our room...
We arrived at approx 2.00 p.m. (our room was ready) and because we had not been guests before, the concierge gave us a guided tour of the bar & restaurant explaining times etc. The room was small but clean and comfortable and adequate for our short stay. Situated in a lovely area with a small park near by. Cannot comment on food etc because we didn't eat or drink in the hotel. Other guests seemed satisfied and relaxed. All the staff were excellent and I would recommend it to a friend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Apr 2007

This hotel is ideally situated for most attractions...
This hotel is ideally situated for most attractions, we walked 10 mins from Kings Cross to the Hotel in Bloomsbury. Later in the evening we walked 15 mins to the West End to find the Aldwych Theatre, very convenient especially for the rate. The staff are very polite and accomodating and the interior of the hotel is very tastefully decorated with attention to finite detail. Breakfast was superb and although we didn't dine in the restaurant, we spoke with other guests who recommended it. A great hotel worthy of several more visits over coming years.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Apr 2007

The hotel was very easy to find just...
The hotel was very easy to find, just off Russell Square, Bloomsbury, one street away from the British Museum. It was in a very quiet location yet 15 mins walk to China Town, Theatre Land etc. Two minutes walk to bus stops. <br />We spent the weekend walking around London, seeing places we would not normally visit. Smashing walk on Sunday starting at St James Park, Green Park, Hyde Park and finished in Kensington Gardens. The hotel kept our case so we did not have to take it with us.<br />Very friendly staff in the hotel, helpful but not obtrusive. They had not rec'd our laterooms booking on arrival but automatically upgraded us to a newly refurbished room. It was lovely.<br />The bar was expensive, 8.95 for a glass of red wine plus service charge, but nice for an occasional treat, especially as we were celebrating my husband's 50th.<br />We hope to return later in the year with friends to celebrate our wedding anniversary.<br />We highly recommend this hotel for comfort, service and convenience. <br />Enjoy your stay!!!<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Mar 2007

THe quality of service in the hotel was...
THe quality of service in the hotel was fantastic, the staff were friendly and could not do enough to help. The room was spectacularalthough TV channels were limited and internet access was very expensive, why don't all hotels make it free?<br />The shower itself is worth a visit
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Mar 2007

Excellent friendly service Great location food superb ...
Excellent friendly service, Great location, food superb
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Mar 2007

The staff were very helpful and friendly lt...
The staff were very helpful and friendly.<br />The public areas were very comfortable, and position wise it is fantastic for central London and the British Museum!<br />A fantastic place which far surpassed my expectations.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Mar 2007

staff are very helpful Lovely hotel - great...
staff are very helpful. Lovely hotel - great location and quiet. walking distance to all the major attractions.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Feb 2007

Staff were exceptionally friendly great service from start...
Staff were exceptionally friendly, great service from start to finish. Room was quite small but not an issue. Very clean. Great value for money as booked 2 night weekend special which included a fantastic breakfast and a bottle of champagne which was presented beautifully. Would recommend.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Feb 2007

The quality of service was excellent and had...
The quality of service was excellent and had nice personal touches. The food was good but a little over priced for what you actually get (particularly the pre-theatre meal!) Drinks are also very expensive. The room was very nice and well equipped with toiletries/ hairdryer/ tea and coffee facilities and a complimentary dressing robe to wear during your stay. The room was quite small however.<br />Overall a very nice hotel but I hope that they get rid of the smoking in public areas (such as the bar) as this was the one thing that let it down.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Feb 2007

Staff couldn't do enough for us - from...
Staff couldn't do enough for us - from the reception to the bar to the restaurant to the maid to the doorman. Concierge recommended & got us a table for 2 at L'Escargot on a Sat night at 2 hours notice - a fabulous recommendation! Also a great location - less than 10 mins walk from Euston & 10 mins to Covent Garden, Leicester Square & Oxford Street.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Feb 2007

very attentive service - fantastic location - room...
very attentive service - fantastic location - room was small but well decorated and clean - bar prices are astronomical. overall happy to recommend
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jan 2007

Very nice hotel in an excellent location Rooms...
Very nice hotel in an excellent location. Rooms are small but to a very good standard. The staff, service, and attention to detail was exemplary throughout our stay and made a welcome change from my experiences in other London hotels. One gripe, the prices in the bar were ridiculous! Otherwise this is propably as good a hotel for the rate as you will find in London. This company really understand the concept of customer service. Highly Recommended
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jan 2007

A good hotel well situated Our room was...
A good hotel, well situated. Our room (47) was however, a little on the small side and somewhat noisy due to an outside extractor fan or other piect of ventilation equipment. I believe it was good value and the staff were very curtious and helpfull.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jan 2007

Utterly Fantastic Hotel Hospitality and Location - not...
Utterly Fantastic Hotel, Hospitality and Location - not to be missed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jan 2007

Excellent hotel highly recommended Staff very attentive and...
Excellent hotel, highly recommended. Staff very attentive and helpful from the moment we arrived. Room was very clean and very comfortable. Not huge rooms but it is London. Can't fault the facilities or the standard of the accomodation at all. Location superb, 2 minutes from the British Museum, 5 minutes from the tube & 10 minutes from Oxford St. One very minor point was the room service breakfast was incorrect both times. We would still go back without any hesitation. Great.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Dec 2006

I stayed with my sister and we found...
I stayed with my sister and we found the Hotel Staff excellent. The Hotel is lovely and is in a great location. The first room we were given was a double room and was small so we were move to a twin room which was much better.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Dec 2006

Next to British Museum and in strolling distance...
Next to British Museum and in strolling distance of Covent Garden. Exterior very welcoming and entrance hall equally so. We were taken up to our room by a polite porter. The room smelt and clearly the aircon was not working. We complained and were then shown to a better room (why not offer us this room first?). We had to chase up the complimentary champagne. Room was small for a highly rated hotel but was well equipped. We would only return on the package we had. At the rack rate it would have been very overpriced and pretentious.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Dec 2006

The staff at this hotel were superb From...
The staff at this hotel were superb. From the moment we arrived they catered for our every need. It seemed like there were more staff than guests, even though the hotel was busy, they were very efficient and courteous. I would not hesitate to recommend this hotel to my friends and I will certainly be staying here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Dec 2006

This is a hotel which prides itself on...
This is a hotel which prides itself on providing customer care, which can be a little intrusive if you just want to relax after business. On the other hand, it makes a refreshing change to be chased by the staff to see if everything is suitable for your needs!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Dec 2006

The staff were some of the most welcoming...
The staff were some of the most welcoming i have ever come across. The food at The Blue Door was excellent, again with superb service. Our standard room was a little bit small, but still very comfortable and clean. I would not hesitate to recommend this hotel to anyone. Real value for money. Thanks
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Dec 2006

The hotel was ideally situated for Covent Garden...
The hotel was ideally situated for Covent Garden and the West End, both being within walking distance. Situated on a side street next to the British Museum, there was very little traffic and no noise. The hotel decor was classy and the staff could not do enough for us. They were friendly without being intrusive. Our room was nicely furnished, if slightly on the small side, but equipped with everything we needed. Our weekend break came with a complimentary bottle of champagne, which was much appreciated, especially as the drinks in the bar were expensive. Definitely worth a second visit.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Nov 2006

This was a great hotel within easy walking...
This was a great hotel within easy walking distance of the Sanctuary and lots of the major attractions as well as Euston. Friendly with good room service.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Nov 2006

Greeting service excellent Room very comfortable amp well...
Greeting service excellent.Room very comfortable & well decorated.Food in therestaurant very good -portions smallish but plentiful supply of specialty breads offered- included 2 vegetarian options which my discerning daughter admitted were delicious!Autumn package including a 2 course meal & breakfast was good value for 129 for 2 for 1 night but a glass of wine & bottle of water to accompany meal a bit pricy at 11.A show was recommended & good seats effortlessly arranged by very proffesional staff &everyone seemed generally pleasant &helpful. Atmosphere -special
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Oct 2006

Great location-intimate and cosy facilities as in bar...
Great location-intimate and cosy facilities as in bar, restaurant and terraces.Room was a reasonable size, very clean and comfortable just a little lack -lustre.We ate from the Bistro menu in restaurant-above average but a tad expensive.Personal and friendly service from all.This is a nice well run hotel with no glamour but lots of charm.
Reviewed by Lesley Hughes; Reviewed in 12:39 27 Jun 2004

WE STAYED AT HOTEL NEAR XMAS SERVICE WAS...
WE STAYED AT HOTEL NEAR XMAS 2003. SERVICE WAS FIRST CLASS. BAR AREA WARM,RELAXING AND COMFORTABLE.THE FOOD WAS ALSO FANTASTIC !! BE BACK AS SOON AS POSSIBLE.
Reviewed by Mark Foster-Black; Reviewed in 12:35 9 Apr 2004

Had a lovely stay here comfortable and clean...
Had a lovely stay here, comfortable and clean. Staff were attentive at all times. Did not stay for any food as I thought it was quite expensive but after being out on the tiles there was only one small bottle of water in the room!
Reviewed by Sheila Blackery; Reviewed in 01:25 9 Dec 2003

EXCELLENT LOCATION A FEW PACES TO BRITISH MUSEUM...
EXCELLENT LOCATION,A FEW PACES TO BRITISH MUSEUM,A SHORT WALK TO COVENT GARDEN.HOTEL WAS VERY COMFORTABLE,WITH A LOVELY DECKED AREA AT THE BACK PERFECT FOR SUNNY DAYS AND BALMY NIGHTS,LOVELY FOOD WITH A DIFFERENCE HAD STEAK WITH RED WINE ICE CREAM...YUMMY
Reviewed by SARAH BLYTHER; Reviewed in 10:17 29 Jul 2002