Great place.
Upgraded us. Wonderful customer service. Perhaps even too eager, if one can ever complain about that...
Overall Rating
Great place.
Upgraded us. Wonderful customer service. Perhaps even too eager, if one can ever complain about that...
The staff were genuinely welcoming and wanted to please. We had a swanky room, which was of good size plenty of space and everything you could want. There is no lift and the stairecase is a bit drab and therefeore sets expectations low, the room is therefore a pleasant surprise. Continental breakfast included scrambled or boiled egg - full English is not an option. The chairs in the breakfast room are "easy" chairs as opposed to dining chairs, this means that you sit almost with your nose on the plate which is not the best. It was great for a small hotel and full of character, but I have had much better value for money (and style) in larger hotels nearby.
Summary
Have been staying there a couple of time, big rooms are much nicer thank the cheaper ones.
Summary
Very helpful and friendly staff, upgraded to a bigger room for free, lovely room and bathroom, great value for money (reduction in advertised price with LateRooms.com) in a top location - less than 10 mins walk to Marylebone High Street and Oxford Street. Would def recommend and def stay again!!
Summary
I really like the atmosphere here. This time we ended up in a really small room which was too tiny for two people. But still very comfy and nice place to stay.
Summary
The hotel staff were very friendly but the fact that we were given a room 3 in the basement below the kitchen was a bit of a downer. When the kitchen started to get busy early in the morning the noise was enough to wake you up. The decor was a bit tired. Shower very powerful but would have been a problem for anyone over 5 foot 9 as ceiling in bathroom low. Nice Moulton Brown toiletries. Not enough teabags and no complimentary biscuits. Nice cafetiere coffee though
Summary
This hotel is so centrally located (right in the heart of Marylebone, on Gloucester Place). The folks running the hotel have thought of everything, are so nice, and make the entire stay so convenient. We stayed 1 night, left for 4 nights for another city, and then stayed for 1 more night. For those 4 nights, the hotel allowed us to leave luggage with them! In addition, upon our return, they let us check in at 11am. Would definitely recommend this hotel to anyone!
Summary
Absolutely fabulous hotel. Accomodation excellent. Service warm and friendly - first time to be experienced in London. Will definately stay again.
Summary
The receptionist couldn't have been more welcoming or helpful, walking us to our rooms, explaining the room and breakfast details and giving great advice on local restaurants.
The room and bathroom were clean and very comfortable and included nice touches like Molton Brown soaps and very soft towels. The room (a double) was also a good size for central London.
And as the hotel is not on a busy road and overlooked a Mews to the rear, it was very quiet.
My only gripe was that, whilst the sheets were extremely clean (and the pillows very comfortable), the bed cover was soiled and marked and look like it need a really good clean.
That said, if I could get it again at the same rate (£115 double for single occupancy) I would definitely stay there again.
Like somebody wrote earlier, i almost never leave reviews but i have to make an exception.
The staff at Montagu Place Hotel are wonderful!
We were supposed to stay 16/12-19/12 but because of delays (big freeze) we stayed 17/12-22/12. Allthough being stuck away from home this close to christmas was quite stressful, the staff made us feel very relaxed. They were very attentive and interested in making our stay as good as possible.
This being such a small hotel you get a personal connection with the staff, which in turn makes the stay that more comfortable. Its a 5-10min walk to oxford street and got some good restaurants in the neighbourhood for ex. il baretto (nice italian restaurant).
I highly recommend staying here!
Great place.
Upgraded us. Wonderful customer service. Perhaps even too eager, if one can ever complain about that...
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly
Reviewed by E Martins The hotel staff were very friendly but the fact that we were given a room 3 in the basement below the kitchen was a bit of a downer. When the kitchen started to get busy early in the morning the noise was enough to wake you up. The decor was a bit tired. Shower very powerful but would have been a problem for anyone over 5 foot 9 as ceiling in bathroom low. Nice Moulton Brown toiletries. Not enough teabags and no complimentary biscuits. Nice cafetiere coffee though Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Hayley F Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.