Millennium and Copthorne Hotels at Chelsea Football Club Reviews

On arrival our booking had to be re-made...
On arrival our booking had to be re-made but laterooms price was upheld. The location was ideal for our visit and the room was of a reasonable size. Breakfast was very expensive so we ate in a local cafe on the way to Earls Court where they offer a free croissant with every coffee. We did eat one evening in Frankies restaurant next to the hotel which was lovely. The consierge was extremely helpful providing a map and directions for a shopping trip.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Sep 2009

I went to London for the first time...
I went to London for the first time at the weekend from Saturday to Monday. We drove and made use of the Hotel carp park whihc was 25 per 24 hours, which i thought was outragious but typical for London! We arrived just after 1 pm on the Saturday and left around 9.30am on the Monday, the car park was only 29 as we didnt get up to the 48 hour mark which was a bonus! We stayed in room 513 and the only problem I had with the room is that the single bed felt like it had seen it's best days a long while ago, it felt as if it was ready to colapse any minute, the base of the bed swayed from side to side, so for a larger person may have been a problem! and the matress was sunken in the middle, apart from that, we had a great stay! A taxi from the hotel to Green Park station, near the centre was around 13 and the nearest tube, Fullham Road is about 5 minutes walk which was great. all in all recommended and would stay there again!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Sep 2009

We arrived and had excellent customer and felt...
We arrived and had excellent customer and felt very welcome. The room was sufficient and room service quick. However the room we were staying in had the previous occupents travel bag with dirty cloting and the food wasn't the hottest. However all in all it was a nice evening break.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Sep 2009

Brilliant hotel friendly helpful staff large choice of...
Brilliant hotel, friendly, helpful staff, large choice of good quality breakfast and sited at Stamford Bridge. Had a brilliant time.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Aug 2009

clean very pleasant hotel ...
clean very pleasant hotel
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Aug 2009

Good deal a night down to bargain Nice...
Good deal, 440 a night down to 90, bargain. Nice Position, right next to Stamford Bridge. Saw a couple of Chelsea players in the morning. Clean and reasonable size room. No problems.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Aug 2009

We booked a room at a rate of...
We booked a room at a rate of 90 for Saturday 22 August. Whilst checking in we were informed by the receptionist that we could have an upgrade to a better room, free drinks and canapes in the Executive Lounge between 5-7pm, breakfast the following morning and a 30% off voucher for dinner at Marco's. All for the princely sum of 20 each. Bargain! A delightful lady in the Executive Lounge looked after us famously and kept us plied with drinks before we went off to Marco's for probably the best dinner we have ever had. Anywhere! In the world! We cannot eulogise enough about the sensational food - it was sublime. Marco's Australian wine at less than 20 a bottle was good value for money and with our 30% off voucher, we ate and drank like Lords for less than 50 a head. For my partner, who is a lifetime Chelsea supporter, it was a wonderful trip down memory lane recalling his visits to the ground, as a small boy, standing in the Shed. The back wall of which has been preserved for future generations to worship. There were two blips during our stay - one of the two lifts in the Millenium Hotel was broken - and since there are no stairs (apart from the fire escape) that made moving around the hotel a bit tedious. Breakfast in the Executive Lounge on Sunday morning was hit and miss. The lovely lady from the previous evening was on duty again but had only one helper who spoke virtually no English. This really seems like 'spoiling the ship for a ha'pporth of tar'. For goodness sake get this gem of an employee some decent support so she can run the Lounge at the standard she so obviously aims for. Although I didn't recognise him (!) Ricardo Caballo was also having breakfast, so I guess for the footie mad there is the possibility of seeing their heroes. Not quite sure what statement the French guest in his Arsenal shirt was making tho ....
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Aug 2009

Hotel Booking in ideal Room good but outdated...
Hotel Booking in ideal. Room good, but outdated. Bedding new, but room had air of the 80's. Bathroom needs a total overview as old and minimal amount of water came out of shower.<br />That said room very clean and tidy. No noise from neighbours etc. Wish knew what was included with the upgrade as would have done that, thought it was just a better room.<br />Highy recommend as room clean, tidy and of a good size compared to most in London. do believe hotel is currently being modernised so above should be sorted.<br />Would stay again, but would probably pay for the upgrade.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Aug 2009

Good location with nearby tube station and positioned...
Good location with nearby tube station and positioned outside the congestion charge zone.We were offered an upgrade to include breakfast and access to the club lounge for 20 per room per night this proved well worth the money.The staff at breakfast were very attentive and gave excellent service.The 55 restaurant was however fully booked for all of our stay so we were directed by staff to Frankies diner,this proved to be a mistake,the service was extremely poor bordering on arrogant and the food was mediocre to say the least,so when the bill came with 12.5% service charge it did not help my digestion.The charge was discretionary so I exercised my discretion and refused to pay it. I have to say this was absolutely the worst "Parmo" I have ever had,I suggest Frankie comes to the North East to sample a real one ( Middlesbrough, home of the "Parmo"). The Gourmet Burger Kitchen in Fulham Broadway is excellent with first rate service.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Aug 2009

Our reservation was quot lost quot As we...
Our reservation was "lost". As we waited for the reservation to be found we sat done where we were told to wait. The receptionist forgot about us and two other guests. When we finally got to check in we had to give all the information given to the reservation site again. <br />When we checked out, the tax was added on top of the already taxed amount. It was sorted out, but didn't improve on the already bad impression of the hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Aug 2009

Small room Although only smoking was available and...
Small room. Although only smoking was available and I had requested non-smoking. Shower and Bath could do with a spring clean. Location is ok.. Plenty of restaurants nearby.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Aug 2009

I have stayed here a couple of times...
I have stayed here a couple of times before and been very happy, and have just recommended it to a friend
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jul 2009

A very reasonable price for such a select...
A very reasonable price for such a select area of London
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jul 2009

We were looking for something reasonably priced for...
We were looking for something reasonably priced for our weekend in London. @ 75 per night for the quality of the hotel we were very impressed with this place.<br />Not bad for Chelsa FC (I'm a Man Utd fan) Would recommend this to anyone!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jul 2009

Slightly above average accommodation - the Copthorne building...
Slightly above average accommodation - the Copthorne building is better than the other biulding. Reasonable value for London and the general area is nice enough.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jul 2009

I had a great stay at the hotel...
I had a great stay at the hotel. The place was in stunning condition. I would consider this venue again for business and pleasure trips...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jul 2009

Our rooms were great and really I have...
Our rooms were great and really I have only minor suggestions for improvement. I didn't buy the breakfast because I thought both the Continental at over 12 and the Traditional at around 15 were over-priced. Additionally there was little on offer for Vegetarians to replace meat items in the Traditional. I went over the road to Indibites which offered a good breakfast for around 5. We also had a double-room but only one bathrobe was provided. Again, a minor niggle but this is a high-quality hotel. These aside I thought that the quality of the Hotel was great and the staff very friendly. I would book there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2009

Good quality hotel Good location just down the...
Good quality hotel. Good location, just down the road from Fulham Broadway Tube - very handy for Earls Court (where I was on business). I stayed for 2 nights midweek (no Chelsea game on obviously) - very quiet in hotel and surrounding area.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2009

Always use this Hotel if possible in London...
Always use this Hotel if possible in London. takes the guess work out of what you are going to get. Always very consistent.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jun 2009

Stayed in the Millenium section of the hotel...
Stayed in the Millenium section of the hotel room 1115. Room was great if on the smaller side but still nice and cosy. Bed was extremely comfortable with a choice of hard or soft pillows. The air conditioning didn't seem to work properly i.e it wasn't able to lower the room temperature. This wasn't anything major as the room was still comfortable to sleep in.<br />The rate (90) was room only so didn't sample the breakfast although the menu listed the Full English Breakfast at 17.50 which I thought was a bit pricey considering there are tonnes and tonnes of little cafes serving fantastic food in the area and a starbuck / pret a 5 minute walk away. Had dinner at Frankie's which is next door ( and part of the hotel?) Great food and friendly staff. Would definitely stay in the hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Jun 2009

This hotel looked very nice and good value...
This hotel looked very nice and good value for money but actually our experience wasn't good. When we arrived our room hadn't been allocated and after a while we were told that we'd been given a 'free upgrade' to an apartment. When we saw the apartment we were very disappointed as it was very bleak and soulless. There were no pictures on the walls or touches to make the room feel welcoming. There was a tv stand with no tv on it, no literature about the hotel or area and no tea or coffee making facilities. We tried 5 times to get tea/coffee/milk but never got any. The air conditioning did not work and as we were on the flightpath to Heathrow, opening the window was too noisy. We asked the concierge to order us a taxi but this was not done. When we left we asked if we could leave the car in the carpark or we would happily move it. We were told it was fine. When we got back they charged us 25! After arguing they reduced it to 15 but after all the other problems we had, it left us feeling very dissatisfied.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jun 2009

Stayed for just one night It must be...
Stayed for just one night. It must be a strange place to work because out of football season it seemed very quiet. Very good late rooms rate for the area.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jun 2009

Get a lete room good price and you...
Get a lete room good price and you have a good deal
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jun 2009

First class hotel for any London stay ...
First class hotel for any London stay
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Jun 2009

great hotel i have used on business several...
great hotel i have used on business several times when in london.<br />close to Fulham Broadway tube and easy access to District and Circle lines. Staff always attnetive and good good in the hotel and within the hotel itsel are 2 other restaurants - one Franki Dettoris and the other Marco Pier white so excellent choice and value food and drinks
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jun 2009

The hotel accommodation was fantastic my room was...
The hotel accommodation was fantastic, my room was spacious, the bed was very comfortable I had a sofa in my room, plasma TV and most importantly the place was clean. The room was air conditioned which was something I specifically asked for on the late rooms website. However they did charge 10 for internet access for 24 hours which in other hotels from the website is free. However the thing that really annoyed me and is why I will not be returning is the fact that after specifying a hotel with parking on the late rooms website, and this one was returned. After I had parked my car in the hotel car park I was told that the charge was 25 for 24 hours!!! Had I been told this on the late rooms website I would not have booked the room, as other hotels do not charge!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Jun 2009

Below a travel lodge but great for the...
Below a travel lodge but great for the novelty value. Room very tired, bathroom more so. Ideal to leave your car and catch the tube into London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jun 2009

excellent room especially for the price paid ...
excellent room especially for the price paid
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jun 2009

The hotel was of the high standard you...
The hotel was of the high standard you would expect from this grade of hotel. The location was ideal for our needs and the car park being part of the hotel was excellent. My only criticism was that the hotel is not sign posted very well and if visitors didnt know Chelsea football stadium the hotel is easily missed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 May 2009

Everything I want in a room for business...
Everything I want in a room for business was here - Broadband connection, iron and ironing board, desk large enough for a laptop, complimentary bottled water, power shower, plenty of charging points, Safe. and most important of all a comfortable bed with good pillows. Bathroom was of a high quality by London standards - large and clean, modernish style bot nothing fancy. Room was big enough. Very good location, only minutes from Fulham Broadway.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 May 2009

Size and quality of the room excellent for...
Size and quality of the room excellent for the laterooms price. Hotel is a bit characterless, but for a one night business stopover, couldn't be faulted.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 May 2009

Very good location Quiet and confortable A Bargain...
Very good location. Quiet and confortable. A Bargain for this level of quality when there is no football match.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 May 2009

Great place to stay if you're a Chelsea...
Great place to stay if you're a Chelsea fan. The room was fine but the service at reception that day was very slow
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 May 2009

We both thoroughly enjoyed the stay at the...
We both thoroughly enjoyed the stay at the Copthorne. Staff were all friendly and helpful, the food was excellent and the facilities were all of a very high standard. We will be staying here again on our next visit to London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 May 2009

From the moment we arrived the staff were...
From the moment we arrived the staff were all very friendly and helpful. We had the added bonus of an upgrade and the room we stayed in was very spacious and well equipped. Excellent location for visiting both the Chelsea and Fulham areas.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Apr 2009

Myself and boyfriend booked this hotel for two...
Myself and boyfriend booked this hotel for two nights. the location of this hotel was on the Chelsea Football Grounds. My boyfriend luved luved luved it and so did I. Marco Peirre White restaurant next door. The underground was 400 mtrs away and the underground is easy to use the maps are available. <br />the staff were 1st class we arrived two hrs before check in and the girl at reception got us checked in and didnt keep us waiting. The service was of a very high standard and i would recommend this hotel. London is a city that I love and I now love this hotel the price was great my self and my boyfriend couldnt believe our luck.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Apr 2009

Excellent value for money in a great location...
Excellent value for money in a great location.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Apr 2009

Rooms very nice car parking charge reasonable a...
Rooms very nice, car parking charge reasonable, a refreshing change for a London hotel
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Apr 2009

I am a regular traveller this is one...
I am a regular traveller, this is one of my chosen selection, through late rooms<br />Clean, good rooms, nice beds, expensive breakfast so don't have it<br />Great place to saty
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Apr 2009

Fantastic customer service this is a guaranteed quality...
Fantastic customer service, this is a guaranteed quality overnight stay. The hotel rooms are very clean and contain everything needed for a comfortable break. This is the second time I have stayed here, and with a car park available below the hotel and tube station a few minutes away I will continue to make this my first choice for trips to London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Apr 2009

Very nice hotel it was good value for...
Very nice hotel, it was good value for money considering the deal we got on Laterooms, but I believe it can be quite expensive on match days. Hotel was clean and comfortable, with a good choice of restaurants. Definetly recommend Marco Pierre White's restaurant which is situated right beside it. Hotel in good central location too. Only one concern was that there seemed to be a complete lack of staff on reception. Other than that would definetly go back..
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Apr 2009

The Hotel is very find and live up...
The Hotel is very find and live up to expectation but the service at the reception was really poor for a hotel of this standard
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Apr 2009

It's a great hotel for the i paid...
It's a great hotel for the 90 i paid for a night. It is only good if you want to be in that part of town. The ate i paid made it a great deal. Hotel is nice and new alothough Frankies the restaurant nearby is pants.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Apr 2009

Very clean and confortable Braekfast second to none...
Very clean and confortable. Braekfast second to none.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Apr 2009

Highly recommended ...
Highly recommended
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Apr 2009

Would not have payed advertised price for room...
Would not have payed advertised price for room but got good deal over internet. Good customer service and clean room. Only negative was that was put in room with disabled facilities so sink very low and no bath.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Apr 2009

Not one of the cheaper nights but good...
Not one of the cheaper nights, but good value
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Apr 2009

What can I say - very good ...
What can I say - very good
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Apr 2009

reception a lttle strange as on first floor...
reception a lttle strange as on first floor and reception area on ground floor quite bland. However there were people there to help. Room excellent, faultless and good value at 90 for this class of hotel fairly close to Fulham tube
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Apr 2009

Very good comfortable hotel staff are friendly and...
Very good comfortable hotel staff are friendly and very easy access to all areas of london as tube is only 5 minute walk. Also there is parking beside hotel, and is not over expensive for London at 25.00 per 24 Hrs. Would use this hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2009

A hotel that is just about keeping its...
A hotel that is just about keeping its 4*'s, on arrival I was imformed that the amount I had booked at was +vat (it actully came out at the price I had booked but looked bad at the desk). I was also informed that laterooms system had booked me a twin room rather then a double, and they had no other double rooms avalible in the Copthorne section (the cheaper rooms) even though my booking sheet cleaerly states that I had booked a double. They offerd an upgrade to a double room but at an extra 40 a night it seemed too much (paid 67 a night on the offer.)<br />Also the parking charge at 25 was slightly expensive(perhaps not for central london), and felt like a last minute addition as I only saw it after the room was booked on the final booking recipt. the room was worth what we paid for it, but is not worth anywhere near the amount they would normmaly want.<br />Plus points: room was quite clean, beds were very comftable and the bathroom was nice, but floor could have been cleaner.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2009

We stayed when there was an away match...
We stayed when there was an away match and couldn't have asked for a better hotel. It was in beautiful Chelsea, it was a top quality hotel and all fro 67.00! You couldn't find that in London. It is two mins from the tube and lotrs of nice restaurants nearby. Really couldn't have asked for better.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2009

My partner is an avid Chelsea fan and...
My partner is an avid Chelsea fan and we thoroughly enjoyed our stay, upgrading to ue the club room. Value for money was excellent.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2009

excellent value very clean and secure hotel friendly...
excellent value very clean and secure hotel friendly staff and a 5 min walk to tube station makes it a very good location would definetly stay again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2009

There was a mix up with the room...
There was a mix up with the room but the manager applogised and sorted straight it out
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2009

Good Room Good Price ...
Good Room Good Price
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Apr 2009

It may say on the outside but inside...
It may say 4* on the outside ,but inside totally different, the rooms are fairly basic, there is nothing to sugest that they quantify that high a rating, I booked a double, but because I was traveling alone I was asked if wouldn't mind changing it to a twin, which in itself wasn't a problem, but to be placed in a smoking room was, as a non smoker there was a distintive smell of stale tobacco.<br />Then there was the bed which again didn't live up to a 4* rating, it was uncomfortable and was sagging in the middle, so being alone I tried the other bed, but then I couldn't see the tv that well.<br />Overall if I hadn't booked through Laterooms and got such a good deal there would be no way I would have stayed at this hotel, I don't know how they can justify an alledged 400 a night, in my opinion they are living off the back of Chelsea FC.<br />But if you do stay here the plus side is the 2 very good resteraunts just outside the door, I went to Frankies and had a vey nice meal and resonable prices.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Apr 2009

really good value but average breakfast ...
really good value but average breakfast
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Apr 2009

A room was not available at check in...
A room was not available at check in. I was informed to return in a hour, which I did. I then had to wait 15 minutes in a queue to be informed that a room was still not available. I refused to go away for another period of time, after waiting another 30 minutes a room was offered which was not my initial choice of room, in fact in my opinion a room of less quality but to add insult I was asked to pay another 40 if I wanted it. I refused after another 15 minutes wait I was provided with a room, with not even an apology. I was able to still arrive at my pre arranged meeting on time but the delay of room availability caused intense inconvenience as I had no time to prepare in comfort without distractions for my meeting. I decided to pay an additional cost on Saturday for a late check out, yet i was hassled to leave the room by the cleaner on several occasions and by staff via the telephone on the morning of check out. On checking out I was asked to pay for the late check out service again, which I refused as I had paid the previous day. No explanation was given why I was asked to pay again, and why I was rudely asked to leave the room. Not even an apology.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Mar 2009

Despite printed confirmation receptionist said they had no...
Despite printed confirmation receptionist said they had no visibility of my bookin on their system - after 15 minutes wait she confessed she had spelt my name wrong<br />Then she confirmed that although I had booked a double room they did not have one<br />Asked if we were going out for the evening and if so they could push the twin beds together for when we got back<br />I confirmed a twin room was not acceptable and she decided that as we had to wait because of her incompetence she would upgrade us to the room we had in fact booked and paid for<br />The room was supposed to be non-smoking but the room did smell of smoke and as we left the room we noticed that the smoke alarm had been covered over with a shower cap/cling film.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Mar 2009

Stayed here only one night We upgraded to...
Stayed here only one night. We upgraded to the Millenium wing of the hotel, for the extra 20 each we had free drinks from 5pm - 7pm and full b/fast. Great value! Hotel room was great - no complaints - will stay here again when in London, also all staff friendly and helpful
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Mar 2009

Clean quality room mins walk from Tube Ideal...
Clean, quality room. 4 mins walk from Tube. Ideal if you get it at laterooms prices. Corporate rate I was offered was more expensive. Good beds, fluffly pillows and clean white linen. Rooms are insulated so you get a good nights sleep - stay here
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Mar 2009

Quality and cleanliness cannot be faulted for price...
Quality and cleanliness cannot be faulted for price paid on laterooms. Good nights sleep and excellent room service. 5 mins from Tube. Recommended
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Mar 2009

It's a really nice looking hotel and the...
It's a really nice looking hotel and the quality of the rooms / beds is excellent. The bathroom was a little scuzzy for a four-star but not really any major problems with the accommodation itself. Location is good - a couple of hundred yards from the tube station (from where you can get to the circle line very easily, making most of central London accessible, and it's pretty much a flat run from the tube, meaning that it should be okay for wheelchair users. We paid about 65 for a Saturday night (no Chelsea game on, obv) which for a good-quality hotel in the centre of London is pretty good value.<br />However, we did have a few issues:<br />The hotel did not give us the double room we had booked, but put us in a twin. It took them a couple of hours for them to sort us out with a double room in the smoking sector which, fair enough, didn't really smell at all of smoke. It was rather inconvenient, though.<br />Second, they couldn't take my Visa debit or credit card, and took a joint account card purely to charge the deposit to - and then charged the room to it, screwing up our finances.<br />Third, they were happy for the concierge to look after our bags but when we came to collect them we were just shown to the room with everyone's bags and asked to pick - not very secure!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Mar 2009

Room was a good size with all mod...
Room was a good size with all mod cons and the staff very professional and polite. Room service was efficient and speedy although there is no need to tip them as a gratuity gets added to the bill, which caught me out. A minor gripe though in an otherwise first class experience.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Mar 2009

The Millenium Hotel is outstanding The staff were...
The Millenium Hotel is outstanding. The staff were extremly helpful and friendly, the accomodation was very clean and of a very high standard - well worth the money
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Mar 2009

No complaints ...
No complaints
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Mar 2009

Good reliable Hotel ...
Good reliable Hotel
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Mar 2009

very nice ...
very nice
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Mar 2009

We would never have stayed in this hotel...
We would never have stayed in this hotel if it was not for the deal we got on late rooms. 75 a night. The hotel was very clean, very well run and the rooms were lovely and spotless. The hotel is in a brilliant area with great transport links to all over the city.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Mar 2009

Reception staff were welcoming and polite Dinner was...
Reception staff were welcoming and polite. Dinner was delicious and the staff offered a very personal service. <br />I always look forward to a full English breakfast when staying away and buffet breakfasts are much of a muchness. There was a good choice which in my opinion would have been greatly enhanced if the eggs were fried fresh to order - then it wold have been GREAT.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Mar 2009

lovely hotel clean comfortable and well located lt...
lovely hotel, clean comfortable and well located.<br />great meal included.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Mar 2009

Don't expect too much from this star hotel...
Don't expect too much from this 4star hotel. Small plain rooms (despite claimed Millennium upgrade), poor shower and mediocre breakfast. Would be extremely disappointed at full rate. Not really likely to return
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Mar 2009

A clean modern environment Expensive internet a shame...
A clean modern environment. Expensive internet ( a shame as many hotels do this for free) on the in-room TV . Expensive breakfast not included in your room rate. Expensive bar.<br />Hardly worth the rack room cost, so as an internet late room , the price was fine ( just).<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Mar 2009

What a great modern and central hotel And...
What a great modern and central hotel. And with a garage attached for just 25 a day (good for London). The staff lept to greet our car and took our luggage in a style normally only found in much more grand establishments. The rooms were modern and had every facility. We did not eat in the hotel, but ALL the staff we encountered in reception or the bar were first rate and delightful. A wonderful base.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Mar 2009

I treated my daughter and son in law...
I treated my daughter and son in law to a weekend away as a Birthday/Aniversary treat. They hd the most wonderful experience, they were upgraded to a beautiful room and had a marvelous meal. the Staff were attentive and helpful. Car Parking on site was arranged for them and the Hotel is very near to the underground. They had a wonderful Stay. Thank You to the Hotel for making it so memorable.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Feb 2009

Despite forgetting my soya milk for my stay...
Despite forgetting my soya milk for my stay, the staff made the one day visit seem ike a mini break. They were lovely, the food was excellent and they catered well for my allergy. The room was clean and comfortable. I cannot fault this hotel and would stay again for longer if i could as a break away with my husband.It was real value for money. 5 minutes walk from Fulham Broadway tube station means that it is not out of the way but is quiet except of course for football match days.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Feb 2009

With a very special Laterooms rate this hotel...
With a very special Laterooms rate, this hotel was excellent value
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Feb 2009

I have stayed here a lot becoming more...
I have stayed here a lot becoming more disillusioned each time. Room 716, blocked sink, blocked shower, sticky bathroom floor and a general urine smell. That was my last time particularly as they tried to persuade me to have a corporate account at what is more than i pay on late rooms Also insisted that the late room price is plus VAT which it never has been beofre. the parking at 25 for the night is v expensive and although i like Fulham Broadway and its amenities I wont be back here. All the bathroom floors are sticky by the way. Check out is terrible with only one member of staff at the peak time I was checking out who answers phone while plenty are waiting. Evenetually calls for back up. A sorry experience and one that needs sorting. Plus they are not part of the Copthorne reward scheme so no incentive to keep returning and when asked always say it is being reviewed.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Feb 2009

brillant and handy if you are a chelsea...
brillant and handy if you are a chelsea fan
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Feb 2009

Just back from a weekend for my sons...
Just back from a weekend for my sons birthday. Really helpful staff and a signed Chelsea birthday card given on arrival! Staff very friendly and gave us information about where my son could meet the players before the match...we upgraded to the Millenium Club package which was good as we had access to the lounge where free wine and beer and soft drinks were available from 5pm til 10pm and included a full english breakfast. The only recommendation is that should you order food in the Club lounge is has to be carried over the forecourt from the Copthorne Hotel and was on the cool side! Better to go to the restaurant or Frankies on site if you don't want to explore further afield. This weekend was the best present I could have given my son and would recommend the experience to any Chelsea fan as the atmosphere on match day was fantastic and since the players meet at the Millenium hotel for prematch breakfast you can be sure of photos and my son got his shirt signed by the players who were all really good with the small group of fans.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Feb 2009

really enjoyed staying here no problems and the...
really enjoyed staying here, no problems and the staff were very helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Feb 2009

Beautiful room with immaculate bathroom Exceptionally clean superb...
Beautiful room with immaculate bathroom. Exceptionally clean, superb customer service. Brilliant location - 5 mins walk from Fulham Broadway Tube. Highly recommended
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jan 2009

at a night its good would not want...
at 90 a night its good, would not want to pay more
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jan 2009

Dinner in the restaurant was very good Breakfast...
Dinner in the restaurant was very good. Breakfast was chaotic and there weren't enough staff.<br />Cooked breakfast was not very good but continental was ok.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Jan 2009

The value for money was incredibly good The...
The value for money was incredibly good. The welcome was terrific. The rooms are excellent and the association with the football club made it exciting. For us, the best Late Rooms offer yet
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Dec 2008

we stoped at the hotel for a day...
we stoped at the hotel for a 2 day short honeymoon break as it was close to christmas ,the hotel was GREAT! couldnt fault the service ,staff very friendly,the food was great best meal i have ever had rooms good size and very clean cant wait to stop there again all in all a great stay
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Dec 2008

I needed accommodation in London as I was...
I needed accommodation in London as I was invited to Christmas party but the room I got made me think -perhaps we should better stay in? :) But seriously -I know Millennium -had a chance to stay in couple of them before (used to work in one years ago) -I'm still impressed with this one the most -great customer service. Thank you
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Dec 2008

Good location Good value for money lt br...
Good location. Good value for money.<br />Negative point- Shower was appalling- there was only a trickle of water (7th floor) we had to ask them to do something. They changed the shower head and it was better but not much of an improvement. <br />Christmas dinner at Frankies was awful- poor service, cold and inedible food (both the meat and the vegetarian option). Would not be able to recommend. Plus point- good atmosphere.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Dec 2008

Overall a good Hotel Parking is a bit...
Overall a good Hotel. Parking is a bit pricey (25) but suppose this is what you would expect. We read on other reports that the staff were unhelpful & unfriendly but we found them to be the opposite.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Dec 2008

We found the hotel to be perfect for...
We found the hotel to be perfect for what we needed,compared to Holiday inns etc the price was cheaper better hotel and decent location, just far enough out of the city to get some sleep but very easy to get into, with plenty of bars and restaurants near by. The breakfast is a rip off at 15 per head when most main courses in the Marco Pierre White restaurant on site are cheaper, i recomend popping down the road for a breakfast or coffee for around 4-5.<br />We ate at the Frankies restaurant on site and would not return in a hurry, i think they are just living on a name, the food was average and dry, the atmosphere of a wanabee posh bar, 3 toilet cubicles all with no toilet roll in themafter complaining went back in 20 minutes later and still no toilet roll, i think the manager was too busy texting on his phone which he was doing all evening whilst leaning against the bar. And lastly after being offered coffee i ordered one which when the bill arrived i asked where it was they had no idea i had ordered it.<br />After all of this and complaining we received 20% off the bill which was ok but would still not recomend or return myself to this jumped up Burger king.<br />The hotel was good though.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Dec 2008

The hotel overall was really nice and clean...
The hotel overall was really nice and clean, the staff were relatively helpful with any requests i had. In the morning breakfast was fairly well organised but a fire alarm halfway through seemed to confuse the staff and before we could leave the restaurant it was switched off and we was told to resume our breakfast. As we left the hotel i had my car parking ticket validated and after paying 25 to leave my car in the underground car park for 24 hours, i drove out expecting to see a barrier and ticket machine but the barrier had been removed so i drove straight out, now realising i could have parked for free.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Dec 2008

great value for a stay in London ...
great value for a stay in London
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Dec 2008

Great Hotel close to the Tube station ...
Great Hotel, close to the Tube station.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Nov 2008

Very enjoyable experience - we upgraded to a...
Very enjoyable experience - we upgraded to a Club class room for a small extra charge, well worth it. The room was very comfortable, and the staff were very pleasant and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Nov 2008

Reception staff tried to sell us an upgrade...
Reception staff tried to sell us an upgrade as soon as we arrived for an additional 40...don't bother rooms are fine as they are. If you have been walking around London all day and your feet are shot to pieces...ask reception for a room with bath...as we were only given a shower only. After stating that I would rather have a bath than a bed!...they upgraded the room FOC. Nice hotel and at Chelsea FC aswell....doesn't get much better than that.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Nov 2008

You don't know which of the hotels you...
You don't know which of the hotels you are booked into but it doesn't matter as you can check in at either reception and the hotels are only 20 yards apart across a courtyard. I stayed in the Millennium which is a pleasant, if corporate style hotel. Good modern room, pleasant bathroom, all very clean, quality bed linen/duvets etc. Good additional facilites in room - iron/board, bathrobes, safe, internet access, flat screen tv with good range of channels including Sky sports (as you'd expect given the location). For teh price it provides a good quality business or leisure stay if the location works for you.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Nov 2008

excellent ...
excellent!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Nov 2008

Fantastic location well run spotless Hotel Good size...
Fantastic location well run spotless Hotel! Good size bedroom sumptious bed nice settee,lovely bathroom nice bed/bath linen tea coffee drinking choclate in room iron + ironing board + trouser press safe good (samsung) LCD TV<br />TV reception was poor. Breakfast was a bit pricey!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Nov 2008

Good efficient service all round ...
Good efficient service all round ...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Nov 2008

Great location for south west london - not...
Great location for south west london - not as luxurious as it would have been if built by Chelsea's new owner - but comfortable - clean - helpful staff - and at the late rooms rate light years better than a travel inn type hotel. Only negative comments would be - it would have been nice if the rooms were a little larger and security staff outside the hotel are a little "too in your face" for comfort.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Nov 2008

The hotel and service was spot on lt...
The hotel and service was spot on. <br />The rooms were outstanding, clean, roomy and very comfortable. <br />I would recommend the upgrade for 20 pounds as you recieve an even bigger room with a king size bed. <br />The staff were very helpful and friendly, and were there for our every need. <br />We ate breakfast in the hotel for 4 mornings and we do not have any complaints. There was a wide choice available, which i feel was very important as one of our group members cannot eat pork.<br />Overall we highly recommend this hotel for value for money, quality, service and comfort. 5 stars all around.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Nov 2008

Gave us a smoking room but we requested...
Gave us a smoking room but we requested non smoking, apart from that it was a perfectly good hotel at a good rate thanks to our late rooms booking.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Nov 2008

For the money I paid this hotel is...
For the money I paid (90) this hotel is great. I stayed in the Millennium hotel (there are two buildings) and the quality of my room was fantastic. Room was large (I paid for a single but got a twin), hotel is very quiet and having a large (must be 32" or 37") LCD TV with free Sky Sports was a nice bonus. Will stay here again, a great find.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 31 Oct 2008

Overall - good experience Visited hotel for the...
Overall - good experience. Visited hotel for the ideal location (very close to the party we were attending). I'm not sure I would say it was value for money but considering the area I suppose it was. I have visited better 4* hotels. We ordered room service late at night and they were very quick to respond. Only real fault was the quality of their late night food - it was awful and we hardly ate a thing! I would recommend the Italian next door tot he hotel, pricey but well worth it! Staff were very helpful also.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Oct 2008

What a huge disappointment for Chelsea Fan lt...
What a huge disappointment for Chelsea Fan!<br />1) Unknown to me my room was down graded from what I ordered on the web site, and was given the excuse it was late rooms fault.<br />2) All any of the staff where concerned on was that it was a big game tomorrow night against Roma. Who cares! What about me tonight?<br />3) If my room normal room rate is 550, then what a waste of money. Try another hotel. The room was clean and smart but the mini bar was empty, the iron was broken, the TV picture was very 2nd class and it was not value for money.<br />Shame, as I was really looking forward to staying.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Oct 2008

Good value just a short distance from the...
Good value just a short distance from the centre of things but easily accessible on the tube.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 24 Oct 2008

An excellent hotel sited perfectly close to all...
An excellent hotel, sited perfectly close to all amenities and of course, the football ground.<br />service and standards were brilliant in an excellent hotel which I would have no hesitation reccomending.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Oct 2008

i had a great time the hotel is...
i had a great time, the hotel is close to the tube and easily accessible, Staff were very helpful and the bed was very comfy, only thing i felt was that the showers were not so powerful, but would happily stay here again.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Oct 2008

We stayed in the Copthorne part of the...
We stayed in the Copthorne part of the hotel. the quality of the room was absolutely fine, my only problem was that the hotel had no record of my reservation (i booked through late rooms) so check in was slow and frustrating. <br />they offer a 40 upgrade (as I'd read in previous reviews) but didn't take up this offer. I was pleased with the room I had which although described as 'standard' was large with a very comfortable bed. <br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Oct 2008

Excellent hotel - especially at the laterooms rate...
Excellent hotel - especially at the laterooms rate. Top quality and great sized room with large, quality bathroom. Overall, can,t be faulted and will definately aim to stay here again when in this part of London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Sep 2008

During our stay Chelsea FC played at home...
During our stay Chelsea FC played at home which made the visit even more exciting due to the atmosphere and seeing a lot of the players arriving/leaving the ground
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Sep 2008

great hotel - v comfortable beds ...
great hotel - v comfortable beds
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Sep 2008

Great location just a shame the staff have...
Great location just a shame the staff have little or no knowledge of what is available in their hotel or the surrounding area.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Sep 2008

The hotel has excellent rooms and fantastic breakfast...
The hotel has excellent rooms and fantastic breakfast, but the huge let down is the staff. The staff is unhelpful and they go out of their way to 'prove the customer wrong' - at all times! We were astonished at their rude attitudes. If it weren't for the hotel's location and refurbished rooms, I would never stay there again! The club lounge upgrade which comes with executive rooms is not worth it. Staff could not handle the turnover of tables at breakfast and there were people waiting for tables, when there were plenty of empty ones - it simply needed to be laid out. It was a complete disaster - and we stayed for 7 days - this was not a one off event.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Sep 2008

This hotel was unremarkable in every way It...
This hotel was unremarkable in every way. It served a purpose, and is a god location. Plenty of buses on the main road plus a short walk to Fulham B'way tube, mean it is an ideal base. Car park was expensive at 25 per night but i imagine this is par for the course in London.<br />The rooms were clean, but again nothing special. Our bath had a blocked plughole so when you had a shower the bath filled up. We notified reception when we went out and when we came back it was fixed, so no complaints there.<br />There is a gym / pool but it is part of a health club and as such costs a fortune if all you want is a dip (we didn't bother)<br />On another note, our room overlooked (what i assume was) the players car park, which closely resembled a showroom of the most expensive cars available - it was an impressive sight, but it brought home in the clearest possible way just how overpaid these people are!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Aug 2008

When we checked in we were offered a...
When we checked in we were offered a 40/day upgrade which would ensure a better quality room and include breakfast (normally charged at 15 pp, ie 30 per day - this was the mistake as breakfast were a great disappointment - in Millennium we could not get anything cooked on Sat/Sun - and the buffet ran out of everything, including bread and cheese - totally mismanaged by too little staff - would never take breakfast at hotel again but appart from this the standard and location is excellent.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Aug 2008

Hotel was easy to find once off the...
Hotel was easy to find once off the tube. Reception staff were friendly and polite. Room was clean, spacious and comfortable.<br />I did however have to go back down to reception to have my room key reactivated. Apart from that all was well. There is advitised gym and leisure facilities. 25!!!!! to enter. I didn't bother.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jul 2008

The perfect place to take a Chelsea fan...
The perfect place to take a Chelsea fan! I treated my son to a night here followed by the wonderful tour of the stadium.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Jul 2008

Great location Service was very good Room was...
Great location. Service was very good. Room was very warm but the window opened to allow for fresh air.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jul 2008

I booked this hotel on the day I...
I booked this hotel on the day I needed it and was very impressed by the location (walking distance from fulham broadway), the service and the room. I would definitely stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jul 2008

Two separate hotels on one site but managed...
Two separate hotels on one site but managed as one. It was not clear where to check in. It didn't matter to us as it was a sunny day but would have been irritating if wet and cold as there is no under cover access between the two places. Car parking quite expensive (25 for overnight stay) Room was clean and nicely presented, but only 3 tea bags! They did provide some more when requested. We didn't use any other facilities.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jul 2008

Good modern hotel Good room and breakfast Two...
Good modern hotel. Good room and breakfast. Two problems however that the staff handled well, but both caused unecessary delays and potential hassle and demonstrated a high level of administrative inefficiency. When I checked in with my laterooms confirmation (thankfully) they had no reservation for me! Eventually sorted! When I checked out, they overcharged me by nearly 25! Again sorted, but not good.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Jul 2008

I'm middle road on quality of room -...
I'm middle road on quality of room - it did the job but was tired.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jul 2008

I stayed here for night on business The...
I stayed here for 1 night on business. The hotel was 5 minutes walk from Fulham Broadway tube station and as such was very convemient for me. The reception staff were very friendly both when I was checking in and checking out. The room was spacious, with a double bed and a seating area so was very comfortable. The only negative comment I have to make is that the shower was not powerful but that was a very small detail in my opinion. I had a pleasant stay and would definately book the hotel again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2008

nice comfortble rooms nice location but pricey if...
nice comfortble rooms nice location but pricey if you dont get a good deal. don't use the phone all hotels are expensive to call from but this one is obscene
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jun 2008

They could not find our booking and the...
They could not find our booking and the room was dirty and smelt of smoke!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 14 Jun 2008

This is the best hotel for the money...
This is the best hotel for the money in London!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Jun 2008

I had a splendid meal with relatives in...
I had a splendid meal with relatives in Marco's.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jun 2008

I stayed in the Copthorne which was very...
I stayed in the Copthorne, which was very pleasent, clean and a good standard.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 May 2008

Good hotel - Friendly Staff ...
Good hotel - Friendly Staff
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 May 2008

Difficult to get through on the room telephone...
Difficult to get through on the room telephone to room service.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 May 2008

Had to move rooms as air con stuck...
Had to move rooms as air con stuck on hot. next room broken fridge ie door fell off as I went to open it. Took a long time to respond to aircon problem then turned up to move me right in middle of room service. Convenient really if you dont mind chelsea FC
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 May 2008

Long queue for check in room was not...
Long queue for check in, room was not ready at 4 pm. The after waiting ages for check-in took bags etc up to room and then key would not work nor would my colleagues key work.<br />Poor service from person at desk for breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 May 2008

Thought it was good value until i had...
Thought it was good value until i had to pay 50 for carparking--Originally no breakfast was included in price --however we paid to upgrade to include breakfast and happy hour drinks--problem ocurred when we arrived for breakfast and wasn,t on the list--eventually sorted.Breakfast itself was a bit disappointing --not the food but the service-ie table not set ,tea and coffee not delivered.<br />The area was good for eating out especially down the Kings Road--Spanish restaruant good value for money and good food.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 May 2008

I had stayed at this hotel before in...
I had stayed at this hotel before in the Millenium Club Rooms, but this time was in the Copthorne Hotel. The room was spacious and was very clean. The service of the staff was superb, the waiters in the restaurant were very friendly, as a single traveller this was very welcoming that they were will to spark up a conversation with you.<br />The room was classed as one of their smaller rooms, but the room was Huge.<br />Excellent service and excellent venue, the fact that I am a Chelsea Supporter just added to the experience.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 May 2008

Arrived at quickly into room and ordered room...
Arrived at 10.40 , quickly into room and ordered room service. 15 mins later food arrived. was great value and good. Only critiscism is price of parking -
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 May 2008

great Hotel as usual stay almost weekly now...
great Hotel as usual, stay almost weekly now as my hotel of choice, and the service i recieve from your company is excellent. would be good if i could arrange corperate account, just to save filling all the details in each time i book through late rooms. or better still have a filtering device or give a security code to people that normally use your services, so that all basic details are entered for you..
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 May 2008

if you book through late rooms this hotel...
if you book through late rooms this hotel down grades your room if they are fully booked. we booked a double room and it was down graded to a twin. when we complained staff were rude and bluntly told us that if we didnt want the room to check out. room was also not ready for us to book in. roomwr loelouh!!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 May 2008

To be fair the room we stayed in...
To be fair, the room we stayed in was lovely. Very spacious, clean and had great facilities. However, what ruined our stay was the complete and utter rudeness of the reception staff. We were not even greeted with a "Hello" when we arrived, were scowled at when we asked if breakfast was included in the room price (it wasn't) and then, to put a real dampener on things we were given a faulty key which meant going back and forth from our room to reception THREE times, before a member of staff supplied us with a new key .... and yet we still did not receive an apology.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 May 2008

as per normal your service and theres was...
as per normal your service and theres was great,cant fault it
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 May 2008

Good standard of hotel since refurbishment in terms...
Good standard of hotel since refurbishment in terms of general facilities and quality of room. Service however lets the side down, with room service failing to answer during my stay and food delivered lukewarm 40 minutes after order. Still value for money for a central london hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 May 2008

Great location but the hotel was average I...
Great location but the hotel was average. I would say 3 star at best. Also, I thought I was getting a double but the small print said "allocation of room when you arrive". Definitely should have read the small print, so ended up with two small single beds.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 May 2008

Given the location it is excellent value Looking...
Given the location it is excellent value. Looking a little tired in places but overall fine.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 May 2008

Very good all round service i will use...
Very good all round service,i will use your service and this hotel in prefernce to my normal hotel. i have already recomended your service and this hotel to my directors. many thanks for the prompt and helpful service,your company is worthy of recomendation.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Apr 2008

This hotel was in a very good location...
This hotel was in a very good location for it all,tube,bars and restaurants. We will definately stay here again. A bit of advice is make sure that Chelsea are not playing at home when you stay as these hotels could not be any closer to the ground and i don't think our stay would have been as good were there a home game on. In all though an excellent stay.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Apr 2008

room was not ready Carpet as soaking wet...
room was not ready. Carpet as soaking wet and we had to change rooms. Club lounge had no service staff was not ready at 5pm ,had to ask for drinks and food, service very poor. Staff were very good and helpful.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2008

maybe a bit soulless unless heaven help theres...
maybe a bit soulless ( unless heaven help theres a footbll match on!) but huge variety of shops and eateries 8 mins walk at Fulham Broadway, also good pubs, and on a main bus route. If you want to be in Chelsea/Fulham for shopping etc, this is the bset by far.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Apr 2008

very nice hotel location fantastic for match although...
very nice hotel location fantastic for match..... although got there and had booked a non smoking room but they did not hav one..... and the cieling was covered in smoke and smell was bit off putting..
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Apr 2008

Very good rate from Late Rooms made this...
Very good rate from Late Rooms made this stay good value. Fairly close to public transport and my destination the next day adding convenience to the value proposition. Decided to have breakfast in Fulham rather than at the hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 Mar 2008

The location says Earls Court but it's really...
The location says Earls Court but it's really Fulham Broadway. Fulham isn't the easiest of places to get to from Central London - it's well connected just frustratingly bad service, always delays of some description or other. That said, I love Fulham. I've worked in the area for many years and am a Chelsea fan so will naturally always choose this hotel when I need to stay over. On this experience, the staff at the Check In desk seemed under qualified and struggled to get the booking system working. I was also kept waiting 30 mins before I could check in (at 3pm), each time being told that it would only be another 5 mins before the room was ready. Had I known it would be 30 mins I would have made myself comfortable in the bar but being assured it would be 5 mins with a smile just kept me hanging on.<br />There's 2 physical hotels and i've heard some horror stories about one of them but i'm not sure which one it was. I stayed in the big one which is above the restaurant and labelled The Copthorne Hotel. I really felt like i'd be stung for the price I was paying. The rooms are average, not bad, just very generic and slightly lacking the character which would make them decent. It was a Wednesday evening, there were no games or big functions on and it was a quiet time for the industry. The room prices fluctuate but I couldn't understand why this one was so expensive as it really is just average and with no mini bar.<br />If you're a Chelsea fan you may be disappointed with the quality of the feed you get from Chelsea TV - I have no idea why it's so poor but it's the same throughout all of the guest rooms.<br />With regards for ease of access, you can get in and out of the building without even seeing hotel staff! Either via the Car Park entrance or walking straight to the lifts on the ground floor. Check in is up the escalator on the 1st level of the hotel. It seems fairly family friendly because of the 24 hour presence of security guards outside the main entrance. Be careful if parking overnight because it's an easy 25 for 24 hours.<br />There's plenty of options for food 4 mins walk up the road because of the Fulham Broadway shopping center so I had no need to eat in the Hotel.<br />There's nothing bad about this hotel, it's just disappointingly average inside despite being in the grand setting of "Chelsea Village". The bad experience I received at check in probably made me look for the worst in the hotel as it really did leave me annoyed.<br />I wouldn't recommend it to a friend unless their requirements were exactly the same as mine - a hotel on the Fulham Road! If you're looking for hotels in the Earls Court area, there's better for cheaper (and closer) than this one.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Mar 2008

Excellent hotel and very good value for money...
Excellent hotel and very good value for money. Our room was lovely. Will definitely stay here again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Nov 2007

Didn't eat at restaurant as was in other...
Didn't eat at restaurant as was in other hotel. Standard of room was extremely good and great value at late rooms prices. Window in room didn't open but air conditioning was quiet and effective. Beds were comfortable and lots of restaurants in the area, and although a few tube stops from central London was relatively quick to get to.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Oct 2007

Excellent standard amp value for money Check-in a...
Excellent standard & value for money. Check-in a bit confusing with the 2 hotels. Checking out not best part with receptionist not the most customer friendly.<br />Overall, excellent value.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Oct 2007

Good location easy to find convenient for shops...
Good location, easy to find, convenient for shops bars restaurants and Fulham Broadway tube station. Please note the car parking provision is not free. 75 for 24 hours! OK it's reduced to 25 if you get you ticket validated at the reception, BUT I had to ask, no-one offered to tell me.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Sep 2007

Hotel was well located close to a tube...
Hotel was well located close to a tube station. Service could have been better at breakfast time but otherwise this was a good London hotel which I would use again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jun 2007

I was upgraded to an executive room in...
I was upgraded to an executive room in the Millennium so for me it was good value for money. Colleagues staying in the Copthorne weren't so lucky as there was building work which was noisy.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jun 2007

We were upgraded but to be honest this...
We were upgraded but to be honest this 'upgraded' room was the standard we were expecting for the price anyway.<br />Not a particularly spacious room. And a 25 per person extra fee to use the gym & pool facilities did seem overpriced.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jun 2007

Mins from Fulham Broadway Tube Station amp near...
2 Mins from Fulham Broadway Tube Station & near loads of really nice bars & restaurants - Friendly staff - can't fault anything and will def stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 29 May 2007

This was my partners th birthday weekend and...
This was my partners 60th birthday weekend and being a Chesea fan for over 40 years it was appropiate to stay at the hotel for the weekend and this allowed her to attend the Arsenal game. we were very impressed with the high standard alround whilst not having time to dine at the hotel I am sure the service and quality would be excellant.<br />A Cleminson (Leeds)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 May 2007

Reasonable stay - room was poor - door...
Reasonable stay - room was poor - door hanging off to bathroom , but good value for the money !
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Apr 2007

family room' was much too small for two...
'family room' was much too small for two adults and two kids, tho public areas of hotel were clean and well-appointed
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Apr 2007

Not really a hotel but the price we...
Not really a 4* hotel but the price we paid seemed good value with the location of this hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Mar 2007

Was upgraded to executive double where the TV...
Was upgraded to executive double where the TV didnt work, concierge/room service didn't answer the phone and the fixtures in the bathroom were all broken. The reception in Millenium building was not staffed either.<br />All in the worst London hotel I have stayed in - very upset now with the GBP200 bill.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Mar 2007

For anyone watching a Chelsea game this is...
For anyone watching a Chelsea game, this is simply the best in convenience and quality. The staff are very friendly, courteous and the porters are especially helpful. Nothing is too much trouble. Not cheap, but you get what you pay for.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Mar 2007

Hotel was great both my kids loved it...
Hotel was great, both my kids loved it. Didn't eat in hotel as there is a centre 5 mins walk away with a very wide selection of restaurants.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Mar 2007

Excellent hotel particularly if you're a fellow Blue...
Excellent hotel (particularly if you're a fellow Blue!!). Quality of room was excellent and fairly spacious. Very clean and well appointed. Great positioning close to Fulham Broadway tube and the plethora of shops, restaurants and bars.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Feb 2007

We felt that at per room this would...
We felt that at 105.00 per room this would be a lovely hotel, the copthorne rooms are not worthy of this rate, and we asked to move so they moved us to the Millenium which has recently been refurbished, much nicer room, but the hotel is still under refurbishment not worth the money.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Feb 2007

information over phone was good and clear Hotel...
information over phone was good, and clear.Hotel was easy to get to , considering its in London, however car parking was a problem as you need to reserve a place on match days , and we didnt book early enough to get a place, so had to resort to off site parking.Hotel was nice, clean and well presented, staff were friendly and helpfull. Reception was crowded for arrival on match day.Altogether a pleasing hassel free stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Jan 2007

I stayed here in and it was a...
I stayed here in 2005, and it was a lot cheaper (probably by 20%) and included breakfast. Dec 2006 the price went up and we did not have breakfast. Parking is expensive and there is not a lot of parking elsewhere which is a problem. Although the room was ok, I upgraded, and it was exactly the same as last years standard room.....!!! I would stay again, just for the location and the fact that my boys love Chelsea.........
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jan 2007

Hotel room was not as described it was...
Hotel room was not as described, it was small, dated and worst of all dirty - we also had a view of a wall. On raising the issue with reception we were told that the hotel was full and there was nothing they could do (not even a sorry!)<br />Parking was quoted at 20 per 24 hours but we were charged almost 40..with no explination.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jan 2007

We stayed in the Millennium hotel at Chelsea...
We stayed in the Millennium hotel at Chelsea Football Club.<br />The main reception is in the Copthorne hotel right next door.<br />Very friendly staff, and not too busy considering it was a match day. The room was clean and very comfortable. Overall an excellent hotel, and I would stay there again for the convenience of its location close to Fulham Broadway station.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Jan 2007

The hotel was OK but no different from...
The hotel was OK but no different from a Travel Lodge. I expected something a little nicer. Room service was prompt.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jan 2007

Dissapointed about the car park rate then every...
Dissapointed about the car park rate. 20 then 1 every hour after.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Dec 2006

A strange hotel lt br gt For a...
A strange hotel!!<br />For a 4 star hotel there was no room service or explanantion of how to use the leisure facilities etc.<br />Not far from the tube station.<br />Clean hotel but just no atmosphere!<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2006

the hotel is a very good value for...
the hotel is a very good value for money. However we were given smoking room and breakfast was not included - tough i think that i had requested non smoking and that breakfast was included.<br />Ask for the new rooms, they are really nice.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2006

they initially told me the car park wasn't...
they initially told me the car park wasn't available because of some function or other, so i parked elsewhere. when i got there it turned out the car park was available after all. caused me a bit of expense and inconvenience.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Nov 2006

Lovely hotel in ideal location for my purpose...
Lovely hotel in ideal location for my purpose of visit. Great deal at the time but have been unable to get the same deal again, Extra cost for use of the gym seems a little over the top as parking is also expensive.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Nov 2006

On business I stay at a lot of...
On business I stay at a lot of your average Travelodge type hotels (because i have to) and would have to say i didn't find the quality of this hotel to be any better. If i had payed the full normal tariff for this room then i would have felt ripped off. I did however have no issues with the booking procedure etc which was faultless.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Nov 2006