Mercure Bankside Reservations:       (UK) FreePhone 0800 066 4911       (International) +44 203 026 6805

Mercure Bankside Reviews

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Overall Rating

4
Summary For All Guests
Customer Service Quality of Room Quality of Food
Cleanliness of Hotel Value for Money Family Friendly
92%
would stay again
Showing reviews by All Guests

All these reviews are written by real guests who booked through Hotels-London.co.uk or LateRooms.com

 Mercure Bankside  out of 5 Customer Rating

Clean good hotel with helpful staff. Slightly further out from the tourist areas although very easy to get around using the underground. Easy walk to the nearest underground station .

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Reviewed by Fiona L From England Who stayed in June 2011

 Mercure Bankside  out of 5 Customer Rating
Won't be going back

On the fifth floor with 2 out-of-order lifts. Tried to get food at 11pm and they were only doing microwave pizza for ~£10. What, no club sandwich, even!?! Couldn't find anything nearby either. Very bland hotel that looks to me like it's well past its refresh date. Won't be going back.

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Reviewed by Andrew E From England Who stayed in May 2011

 Mercure Bankside  out of 5 Customer Rating

Excellent value for money. The only thing to criticise is the hotel rooms are a little lacking in atmosphere - everything was superb. Incredibly friendly, helpful staff, good restaurant, extensive breakfast menu available, including if you want it in your room. Great location - and therefore excellent value for money.
Would definitely stay again/ recommend!

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Reviewed by Paula S From Cambridge, England Who stayed in May 2011

 Mercure Bankside  out of 5 Customer Rating
Great location for exploring the South Bank

Good reception. Great room which was quiet even though it overlooked a busy street. Free wi-fi in the reception area, but strangely not in the rooms. The normal rate is expensive, but quite reasonable when booked through laterooms.
The location is great for exploring the many sights around the south bank area. Particularly good and reasonably priced is the Old Operating Theatre and the Golden Hinde (especially for kids) who can pretend to be pirates for an hour or so while parents consider the how uncomfortable trans ocean trips would have been.

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Reviewed by P Shelley From Salisbury, England Who stayed in April 2011

 Mercure Bankside  out of 5 Customer Rating
Useful find

We stayed here because we were attending a function at Tate Modern, which is very close by. Staff at the Mercure were particularly welcoming and the room, while not terribly big, was comfortable. The inclusive English breakfast was decent enough. Will stay again if location suits.

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Reviewed by Francis S From Carlisle, England Who stayed in March 2011

 Mercure Bankside  out of 5 Customer Rating
Super smiley !

Staff were frighteningly friendly but really trying to make you feel welcome, which through conversation came through as pretty genuine.
Apart from the hum of the ventilation system outside the window, the room was of a very high standard and spotless. Huge bed and comfortable.
Breakfast was suprisingly well thought out for non- full english eaters, with good muesli and fruit selection as well as top croissants, and a proper pot of tea. Not many hotels get this right so well done.

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Reviewed by Raymond R From High Peak, England Who stayed in February 2011

 Mercure Bankside  out of 5 Customer Rating
Very good

Excellent hotel

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Reviewed by Lynn S From England Who stayed in February 2011

 Mercure Bankside  out of 5 Customer Rating
Bankside

Stayed here a few times.
Typically small London room, but in good condition
Gym in basement is pretty small but well ventilated and adequately equiped

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Reviewed by David H From Market Drayton, England Who stayed in February 2011

 Mercure Bankside  out of 5 Customer Rating
Great location and price

The hotel has a great central location, just behind Tate Modern, the room was very well designed and furnished and the people on the desk were very polite and professional, my only negative comment is that I did ask for a wake up call, but it never came.

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Reviewed by B Clarke From England Who stayed in January 2011

 Mercure Bankside  out of 5 Customer Rating
Happy New Year!

We stayed here at New Year, and welcomed the hotel's relaxed approach to the festive occasion, extending breakfast hours to 1pm! Staff were welcoming, attentive and helpful. Very well located for the South Bank, a nice, spacious room at the back, so didn't get street noise.

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Customer Service Quality of Room Quality of Food
 
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Reviewed by Janey F From England Who stayed in December 2010

WHAT DID THE BEST REVIEW SAY?

Excellent value for money. The only thing to criticise is the hotel rooms are a little lacking in atmosphere - everything was superb. Incredibly friendly, helpful staff, good restaurant, extensive breakfast menu available, including if you want it in your room. Great location - and therefore excellent value for money.
Would definitely stay again/ recommend! Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 5 out of 5 Reviewed by Paula S
From Cambridge, England
Who stayed in May 2011

WHAT DID THE WORST REVIEW SAY?

On the fifth floor with 2 out-of-order lifts. Tried to get food at 11pm and they were only doing microwave pizza for ~£10. What, no club sandwich, even!?! Couldn't find anything nearby either. Very bland hotel that looks to me like it's well past its refresh date. Won't be going back. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly

Show More/Less 1 out of 5Reviewed by Andrew E
From Andrew E
Who stayed in May 2011
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