Mercure Bankside Reviews

I needed somewhere near the Globe Theatre and the Mercure was extremely convenient.
The welcome was friendly and courteous and a call to the room established that I had found things to my satisfaction.
I was a bit foxed by the shower which one has to stand in front of while turning it on. This means a blast of cold water or an ungainly sashay to the other end of the bath. The bath was slippery and, though I might have taken warning from the presence of a rubber mat (Thank you!) the patterned floor of the bath did lead one to expect it to be slip-proof.
My only other negative comment was that the introductory letter left in the room did not say where the breakfast room was. Indeed, I couldn't find this information anywhere in my room or in the lift - where the Gym and Reception were listed as being on the relevant floor.
As I hadn't noticed the "Loft" in passing it on entry, the following morning I took the lift to the seventh floor (the name 'Loft' suggesting somewhere high up!) Finding nothing there, I went back to my room and confirmed that the information wasn't there before calling Reception and being told it was on the Ground Floor. It was of no great consequence but, had I been in a hurry, it might have been.
I mentioned this to the receptionists, suggesting that the welcome letter should include the information of where to find one's breakfast. They were perfectly polite, but I'm not sure the idea was wholeheartedly embraced!
Apart from these small gripes, I was very happy with the hotel, particularly the size of the room which allowed one to do a bit of cat-swinging - my personal hobby!
I shall certainly stay at the Mercure again if circumstances repeat themselves.

Clean good hotel with helpful staff. Slightly further out from the tourist areas although very easy to get around using the underground. Easy walk to the nearest underground station .

On the fifth floor with 2 out-of-order lifts. Tried to get food at 11pm and they were only doing microwave pizza for ~£10. What, no club sandwich, even!?! Couldn't find anything nearby either. Very bland hotel that looks to me like it's well past its refresh date. Won't be going back.

Excellent value for money. The only thing to criticise is the hotel rooms are a little lacking in atmosphere - everything was superb. Incredibly friendly, helpful staff, good restaurant, extensive breakfast menu available, including if you want it in your room. Great location - and therefore excellent value for money.
Would definitely stay again/ recommend!

Good reception. Great room which was quiet even though it overlooked a busy street. Free wi-fi in the reception area, but strangely not in the rooms. The normal rate is expensive, but quite reasonable when booked through laterooms.
The location is great for exploring the many sights around the south bank area. Particularly good and reasonably priced is the Old Operating Theatre and the Golden Hinde (especially for kids) who can pretend to be pirates for an hour or so while parents consider the how uncomfortable trans ocean trips would have been.

We stayed here because we were attending a function at Tate Modern, which is very close by. Staff at the Mercure were particularly welcoming and the room, while not terribly big, was comfortable. The inclusive English breakfast was decent enough. Will stay again if location suits.

Staff were frighteningly friendly but really trying to make you feel welcome, which through conversation came through as pretty genuine.
Apart from the hum of the ventilation system outside the window, the room was of a very high standard and spotless. Huge bed and comfortable.
Breakfast was suprisingly well thought out for non- full english eaters, with good muesli and fruit selection as well as top croissants, and a proper pot of tea. Not many hotels get this right so well done.

Excellent hotel

Stayed here a few times.
Typically small London room, but in good condition
Gym in basement is pretty small but well ventilated and adequately equiped

The hotel has a great central location, just behind Tate Modern, the room was very well designed and furnished and the people on the desk were very polite and professional, my only negative comment is that I did ask for a wake up call, but it never came.

We stayed here at New Year, and welcomed the hotel's relaxed approach to the festive occasion, extending breakfast hours to 1pm! Staff were welcoming, attentive and helpful. Very well located for the South Bank, a nice, spacious room at the back, so didn't get street noise.

A double room was allocated when twin was requested. This was quickly swapped for a twin.

I had a fantastic welcome from the receptionist and was very helpful with parking etc. Room was I felt a ltille small although nice and clean. Food nice but expenive. Brekfast was a little old as I went at the end but overall OK. Shame as I thought it would have been better.

We travelled up for a concert at the festival hall,so the hotel was ideally situated for our needs.The staff were very helpful upon check-in and the room was comfortable and large.The breakfast range was extensive and excellent.

I looked for a hotel nearby Tate and on walking distance from the Royal Opera House. Excelent!

Lovely clean hotel, had a corner room though & layout abit strange which made it feel abit cramped. Very clean though & breakfast was excellent.

The hotel was well run and I enjoyed my stay

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Great hotel. Nice decently sized room, clean bathroom. Very good service minded staff who were very helpful.

Great location and clean well equipped rooms. Great choice for breakfast but could be hotter!

Very good location and I have stayed here many times over the last 10 years.
Price of the room was at rack rate, which is very expensive for this hotel.
Aircon did not work and leaving the window open was not an option as Southwark Street traffic never stops.
I would stay here again, as the location is so good, however, I would hope for a better rate.

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Our stay at the hotel was very short, 1 night. The room was large and suitable for disabled persons with a wheelchair. Breakfast was good.

An excellent hotel; clean, efficient, splendid service. A perfect hotel for those "London" weekend trips.

This is what would expect from the cost. A modern clean hotel with straight lines. Everything was in its lpace and i got exactly what I expected. The big bonus for me is that it is in a superb location - very close to the river, tubes, railway stations and most importantly, the Tate Modern.

We have stayed several times at Bankside Mercure, mainly to attend functions at Westminster Abbey, St Pauls Cathedral and St Clement Danes church, all of which are within reasonable walking distance. The staff are always very friendly and helpfull. Rooms are clean and quite large. We always arrive by car and so far have always been able to park behind the hotel for free (remember the congestion charge during the week, though). Hotel prices are reasonable for the weekend but expensive during week days. Breakfast is very good if included in price. Quite a few good restaraunts localy, including a Leons and Del Aziz.

No issues at all. Very clean, modern and smooth. Good customer service. Enjoyed the business stay.

It was a good hotel in a very convenient position for our trip to the Globe and Tate Modern. The room was a little small but had everything we needed and was clean and new.

Clean and comfortable, its nothing really above a good average hotel in terms of accommodation - breakfast was definately fine, nothing amazing but not bad by any means. Good location!

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Good location within easy reach of London Bridge and Waterloo and a short distance to South Bank and West End. Room very comfortable and well equipped and breakfast was excellent.

The room was good value given the location and the cost of surrounding hotels. The bar had a pleasent atmosphere and the reception staff were very helpful. Breakfast seemed a little expensive, particularly since there are two excellent local cafe's offering breakfast for less money

Excellent stay, very comfortable, close to all the best London sites. Breakfast Buffet very nice. Well done and thank you.

I paid £125 for a great room with Breakfast included (full English)
Would definitely recomend this hotel.

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Stayed here a couple of times, it's a good location for Southwark, Tate Modern etc. Nothing outstanding just what you expect for the rate.