Clean good hotel with helpful staff. Slightly further out from the tourist areas although very easy to get around using the underground. Easy walk to the nearest underground station .
SummaryOverall Rating
Clean good hotel with helpful staff. Slightly further out from the tourist areas although very easy to get around using the underground. Easy walk to the nearest underground station .
Summary
On the fifth floor with 2 out-of-order lifts. Tried to get food at 11pm and they were only doing microwave pizza for ~£10. What, no club sandwich, even!?! Couldn't find anything nearby either. Very bland hotel that looks to me like it's well past its refresh date. Won't be going back.
Summary
Excellent value for money. The only thing to criticise is the hotel rooms are a little lacking in atmosphere - everything was superb. Incredibly friendly, helpful staff, good restaurant, extensive breakfast menu available, including if you want it in your room. Great location - and therefore excellent value for money.
Would definitely stay again/ recommend!
Good reception. Great room which was quiet even though it overlooked a busy street. Free wi-fi in the reception area, but strangely not in the rooms. The normal rate is expensive, but quite reasonable when booked through laterooms.
The location is great for exploring the many sights around the south bank area. Particularly good and reasonably priced is the Old Operating Theatre and the Golden Hinde (especially for kids) who can pretend to be pirates for an hour or so while parents consider the how uncomfortable trans ocean trips would have been.
We stayed here because we were attending a function at Tate Modern, which is very close by. Staff at the Mercure were particularly welcoming and the room, while not terribly big, was comfortable. The inclusive English breakfast was decent enough. Will stay again if location suits.
Summary
Staff were frighteningly friendly but really trying to make you feel welcome, which through conversation came through as pretty genuine.
Apart from the hum of the ventilation system outside the window, the room was of a very high standard and spotless. Huge bed and comfortable.
Breakfast was suprisingly well thought out for non- full english eaters, with good muesli and fruit selection as well as top croissants, and a proper pot of tea. Not many hotels get this right so well done.
Excellent hotel
Summary
Stayed here a few times.
Typically small London room, but in good condition
Gym in basement is pretty small but well ventilated and adequately equiped
The hotel has a great central location, just behind Tate Modern, the room was very well designed and furnished and the people on the desk were very polite and professional, my only negative comment is that I did ask for a wake up call, but it never came.
Summary
We stayed here at New Year, and welcomed the hotel's relaxed approach to the festive occasion, extending breakfast hours to 1pm! Staff were welcoming, attentive and helpful. Very well located for the South Bank, a nice, spacious room at the back, so didn't get street noise.
Summary
Excellent value for money. The only thing to criticise is the hotel rooms are a little lacking in atmosphere - everything was superb. Incredibly friendly, helpful staff, good restaurant, extensive breakfast menu available, including if you want it in your room. Great location - and therefore excellent value for money.
Would definitely stay again/ recommend!
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly
Reviewed by Paula S On the fifth floor with 2 out-of-order lifts. Tried to get food at 11pm and they were only doing microwave pizza for ~£10. What, no club sandwich, even!?! Couldn't find anything nearby either. Very bland hotel that looks to me like it's well past its refresh date. Won't be going back. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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