Melia White House Hotel Reviews

On the plus side, the hotel is easy to find from Great Portland Street tube and is in a quiet area. The accomodation is clean and the staff are friendly enough. We had a junior suite for the three of us and the space available in the room was adequate. The shower was good, but the bathroom was on the small side. The food is excellent, beautifully presented and delicious. The level lounge experience is very good. On the minus side, check in was supposed to be at 3.00pm but the room was not ready until 6.00pm, the wait after travelling so far was very upsetting, we were tired and wanted a shower and a rest, but had to wait in the lounge. We were not the only ones having to wait that length of time, two other families were sitting unhappily in the lounge waiting for their rooms to be ready. This part of our stay was, in our opinion, not the standard which is expected of a four star London Hotel.

This was my third visit to the Melia White House. As always I really enjoyed my stay. I think that the level of service is what makes the stay.
When we arrived at our junior suite, we found a strong smell of paint in the room, and paint on the carpet. We were immediately moved to another suite. I have to say that you ought to change your decorators, as we found paint on the muslin drapes, the doors and door frames in our new suite.

Good points: pleasant atmosphere, nice Spanish ambience, very convenient for Tube. bad points very small bathroom (but it is central London) very expensive breakfast

I stayed at the Melia hotel last month as I was attending a workshop with colleagues. I booked this hotel at the last minute, not really knowing what to expect and hoping for the best... What a wonderful surprised! You are greated on arrival, the staff at reception is pleasant, polite and efficient. The standard room was spacious, nicely furnished, clean and quiet despite being in the heart of London. The hotel has two restaurants: one providing a buffet with all things Spanish, and another one for a finer dining experience. We ate at the buffet one with my colleague: everything was great, simple but nice quality - from spanish hams and cheeses to tapas to salads, paella and desserts. I did not have the chance to try the 2nd restaurant. The breakfast in the morning was not included, but I am very glad I paid the extra cost - as the buffet the night before, it was very nice. Overall, I had a great experience and cannot wait for an excuse to go back.

Cannot fault the hotel. We normally visit London 2/3 times per year and this is the best hotel. Exceptionally clean hotel, staff are polite and professional - Excellent all round hotel.

Good location,super rooms and service. can not fault it except having to pay for basic TV channels.
Good choice in the mini bar.
Superb food and service.

Only there for one night. Stayed in executive room. Lovely room. Exec lounge very good. Staff very helpful. Would definately stay there again.

The White House represented good value for London, especially as there was a discount operating at the time. We stayed there as part of my birthday celebration weekend and the hotel very thoughtfully provided a bottle of Cava free of charge in recognition of this. There was a bit of a mix up when my partner turned up to check in and a misunderstanding at the bar where my request for a glass of tap water was not understood by the barman - hence the 5 rating as opposed to 6. Both of these incidents were caused, I believe,as a result of not being very conversant with English which is surprising for an international hotel. However the room was very clean, good quality bedding, powerful shower and good shower accessories, so a very good experience overall.

Beautiful Hotel with very friendly staff...
Room was exceptional...I will be visiting again very soon

I expected a relaxed and wholesome breakfast experience but what I received was a long wait to be seated followed by a move to another room where further waiting in line and then to be seated without any tea or coffee support which I eventually had to beg for and finally below average food.