Melia White House Hotel Reviews

This Hotel itself is of good quality with attentive staff and good rooms. My main complaint is that unfortunately, the hotel's boast of multiple dining options is a bad joke. 'The Place' offered, for the entire week.of our stay, a mystifying experiment in cold Italian food (including the sad carcass of a suckling pig) and nothing else. The other two supposedly 'international' dining options, 'Longford's' (a lounge bar) and the 'Albufera' (a banqueting room) are simply not viable for restaurant purposes.The only real option was to dine out! Verdict: not bad for B&B, but pretensions to extensive restaurant options, let alone 'fine dining' and 'dress codes', ought to be dropped from the publicity.

Pillows of excellent quality instead of one flat one

Friendly staff and attentive personal service were the hallmarks of this hotel. Our room was also upgraded on arrival and was of a very good standard. The only negative was the lift system which meant that during busy periods the wait for a lift was far too long. A lot of people chose the stairs over the wait. Not much fun if you're on the fifth floor!

A great hotel, warm and welcome feel, they upgraded us for free and thrown in a bottle of cava as complimentary too. Easy access to the city.

One of the best in London when it comes to service

Fantastic room for the late rooms price, not sure I would ever pay full price. Only gripe is how a 4* hotel can still have a wall mounted hair dryer that looks like a 70's hoover.

Room was clean and comfortable. Staff quickly changed room when it was not as we had booked - we booked a twin and initial room was a double. Concierge was very helpful when we left our cases after checking out and going shopping on the last day. We only stayed one night and did not eat at the hotel so cannot comment on the food.

On the plus side, the hotel is easy to find from Great Portland Street tube and is in a quiet area. The accomodation is clean and the staff are friendly enough. We had a junior suite for the three of us and the space available in the room was adequate. The shower was good, but the bathroom was on the small side. The food is excellent, beautifully presented and delicious. The level lounge experience is very good. On the minus side, check in was supposed to be at 3.00pm but the room was not ready until 6.00pm, the wait after travelling so far was very upsetting, we were tired and wanted a shower and a rest, but had to wait in the lounge. We were not the only ones having to wait that length of time, two other families were sitting unhappily in the lounge waiting for their rooms to be ready. This part of our stay was, in our opinion, not the standard which is expected of a four star London Hotel.

This was my third visit to the Melia White House. As always I really enjoyed my stay. I think that the level of service is what makes the stay.
When we arrived at our junior suite, we found a strong smell of paint in the room, and paint on the carpet. We were immediately moved to another suite. I have to say that you ought to change your decorators, as we found paint on the muslin drapes, the doors and door frames in our new suite.

Good points: pleasant atmosphere, nice Spanish ambience, very convenient for Tube. bad points very small bathroom (but it is central London) very expensive breakfast

I stayed at the Melia hotel last month as I was attending a workshop with colleagues. I booked this hotel at the last minute, not really knowing what to expect and hoping for the best... What a wonderful surprised! You are greated on arrival, the staff at reception is pleasant, polite and efficient. The standard room was spacious, nicely furnished, clean and quiet despite being in the heart of London. The hotel has two restaurants: one providing a buffet with all things Spanish, and another one for a finer dining experience. We ate at the buffet one with my colleague: everything was great, simple but nice quality - from spanish hams and cheeses to tapas to salads, paella and desserts. I did not have the chance to try the 2nd restaurant. The breakfast in the morning was not included, but I am very glad I paid the extra cost - as the buffet the night before, it was very nice. Overall, I had a great experience and cannot wait for an excuse to go back.

Cannot fault the hotel. We normally visit London 2/3 times per year and this is the best hotel. Exceptionally clean hotel, staff are polite and professional - Excellent all round hotel.

Good location,super rooms and service. can not fault it except having to pay for basic TV channels.
Good choice in the mini bar.
Superb food and service.

Only there for one night. Stayed in executive room. Lovely room. Exec lounge very good. Staff very helpful. Would definately stay there again.

The White House represented good value for London, especially as there was a discount operating at the time. We stayed there as part of my birthday celebration weekend and the hotel very thoughtfully provided a bottle of Cava free of charge in recognition of this. There was a bit of a mix up when my partner turned up to check in and a misunderstanding at the bar where my request for a glass of tap water was not understood by the barman - hence the 5 rating as opposed to 6. Both of these incidents were caused, I believe,as a result of not being very conversant with English which is surprising for an international hotel. However the room was very clean, good quality bedding, powerful shower and good shower accessories, so a very good experience overall.

Great hotel, good service, very convenient location.

Beautiful Hotel with very friendly staff...
Room was exceptional...I will be visiting again very soon

I expected a relaxed and wholesome breakfast experience but what I received was a long wait to be seated followed by a move to another room where further waiting in line and then to be seated without any tea or coffee support which I eventually had to beg for and finally below average food.

Fantastic hotel. We stayed in a junior suite with its own VIP reception and lounge. Staff very helpful and we would definitely want to stay at this hotel when next in London.

Thes service was excellent and the standard of accommodation was very good. I would recommend this hotel

Hotel staff are very helpful, nothing seems to be to much if it can be done they will do it.

Great hotel - bit pricey - but you do get value for your money. Tube (Gt Portland Street) across the road very handy.
LateRooms.com booking at £318 for two nights didn't save much over the a late booking direct to the hotel - £334 - just £16.

Excellent accommodation, very friendly and helpful staff.
Check in was a little hampered by a Brummie vs Spanish language barrier but pleasant enough for all that. . The room was clean and well furnished and had a definite air of quality about it.
A very pleasant experience all round

The hotel is so easy to get to,one stop down from Kings Cross on the tube, nice area, right next door to Regents Park and less than a hundred yards from Great Portland street tube.
Hotel staff very friendly and quick service. Walking distance for London Zoo and lovely walks in the park. I would stay here again anytime.

Room very small and slightly dated

Standard room is very small - misleading photo on internet. Inadequate storage other than wardrobe space. Great location and staff were excellent. Security needs to be more alert - my partner almost had her purse stolen by a pickpocket in the bar. Would stay there again but in a superior room.

Excellent location, very clean and modern. Staff very helpful. Will definitely visit again.

The room was tiny, the bed was a 3/4s, air condition not working, at the rate paid it was very poor value for money but convienent to my final localtion.
Breakfast was average.

Excellent stay - Have stayed before - it would take a lot to make me consider anywhere else.

The lobby is lovely , but don't be fooled . The rooms are old fashioned as is the general decor of the hotel . The customer service is poor, waiting to check in and out takes too long. Also the attitude of some staff is poor .
The location is fantastic , this is really the only good point of the hotel .

Quality - yes, most certainly, everything well presented and in good condition. Location - great, adjacent to Regents Park, a short walk from Mainline train stations and across the road from the Tube station. However, the check-in/out process was inexplicably slow not helped by the staff constantly taking calls instead of promptly dealing with live customers. My standard double room was incredibly narrow with only a 30 cm gap between the bed and the wall to squeeze past, and a a narrow galley-style bathroom with only half a bath. OK for one night though.

Excellent hotel in every way.
It is well situated for the centre of London.
The room was very clean and well kept.
Ideal for a short break.
Hotel food was expensive but good quality.
Situated opposite Great Portland Street tube station.

This hotel is a little gem, excellently located within a stones throw Great Portland Street Tube Station and Regents Park. Hotel was lovely and the staff couldn't have been more helpful, and could accommodate all our needs. My next trip to London is in July and I have already booked a room. When I returned home I told everyone how good the hotel was.
Excellent value for money

The Melia White House is a fantastic hotel the staff were courteous and accomodationg and couldnt have helped more. The room was large and spacious and the larde king size bed was very comfortable. A stones throw from Great Portland Street underground made the visit to London easy and accessible.

Hotel was the best I have stayed in, I stay in a London hotel once maybe twice a year and this was just stunning inside, I felt comfortable and staff were friendly and smiled without being intrusive.

Queue to check in
Double room was reserved but only twins available when I arrived
Accommodation very clean
Room 370 size was not fit for porpose. Do not accept this room when you check in.
Room was overheated and opressive
Poor value as room size made it difficult to relax
Food - room service delivered the wrong meal with items missing. Food quality ok.

Very good hotel, ideally situated, close to Tube & Mainline stations.

The room was probably no bigger than a caravan, tiny bathroom and a very tired decoration.

Quite expensive but not too bad for central London. Superb concierge did everything possible to help me get parking and for a small donation gave me parking on the Hotel forecourt for a full day.

Veary noisy room however thay did move us to a better room after we complaind at last hade a good night sleep